Lenovo Complaints & Reviews

Dear SIr/Madam, After repeated correspondence, I am not able to get my extended warranty document.I had made the payment on 31st March, 2015 and till date, I am not able to resolve the matter.I have attached the payment details snapshot with this mail. Hoping for a quick response. Regards, Suman Suraj Das

We lost our patience we have handed over our Lenovo Flex laptop(1519, I5-4210/4/8SSH) complaint number- <<#[protected]#>>to delhi service centre(Reliable), Its since December 2014 I am following up for my lenovo flex laptop and the concerned person are not only wasting time they are just not acting on the complaint, after 4 months and several reminder mails the service executive director(Sudipto Ghosh) used to send me forwarded mail that he will assign my case to special team, I kept on waiting for the so called SPECIAL TEAM, finally after several reminders the team lead (Mir zahed Ulla) has referred the case to UAE team yesterday, he called and told me to support them, it took 4 months for lenovo to take up the issue to next level, I don't know what kind of support they need from a customer who is waiting since 4 months, I don't know when will they repair my laptop, it was a wrong decision to buy the product from Dubai, its a misselling case, I would like to highlight the case to my friends not to buy lenovo laptop from dubai coz thr service team and customer care team is worse..service Ed gave us a service status number[protected]which has no record in lenovo service status website. We bought Flex Lenovo laptop from Dubai, Jumbo Electronics (Mirdiff Citi Center) dated 29th July 2014, while purchasing the first question we asked the sales person was regarding the international warranty and service as I am an Indian, I mentioned him twice that I stay in India and will use it in India, incase I face any problem can I visit lenovo store in India for any sort of repair and maintenance, coz I dont stay here in dubai, the sales person confirmed with a big smile and confidence that YES, MADAM, LENOVO has service centre WORLDWIDE, any queries will be solved, you can be at ease and buy the product, got convinced and I finally decided to purchase Flex2 lenovo. I am suffering, so I thought to highlight the case as caution for my friends, family and lenovo as well.. .Activity Date Location Laptop Purchased 29th July 2014 Dubai- Jumbo Electronics Laptop Service Centre 5th December 2014 New Delhi- Reliable Technology

sir i have lenovo a850 my phone had hanging problem and i went to patna lenevo service center and told them my prob they fomated my phone and put the old filmware in my phone after that my phone continuesly hanging and whenever i tryed to upgrade new filmware its says that ota package failed . my mobile no -[protected]

Hello, I gave an order to replace my speakers and lcd of Z570 ideapad Laptop in Vijayawada Hi-Tech Services on December 2014 and they gave reply after 3months i.e. March 2015 and even after that it took them 2more weeks to get the product to them and they didn't even done there work properly and even after repair also I am getting problem with my display. And now I am feeling very dissatisfied with your services. Very Poor response from your side.

we have purchased a laptop ID No- OD[protected] dt 24.1.2015 model Lenovo G50 70 Notebook (4th Gen Ci3/ 4GB/ 1TB/ Free DOS[protected] [IMEI/Serial No: SYB06316584 ] Problem : getting sound while opening and closing the laptop (hard opening ) kindly resolve the problem immediately.. regards Y V LAKSHMI KUKATPALLY, HYDERABAD-500072 [protected]

I am N Venugopal, a journalist from Hyderabad. I bought a Lenovo Yoga 8 Tablet on April 8, 2014 from Reliance Digital. Within six months the tab started giving all kinds of trouble (low battery retention, going off erratically, getting hot while charging, etc). I contacted Lenovo Customer Care on October 11, 2014 and they directed me to Hitech Informatics Pvt Ltd, Hyderabad. They first thought it was a battery problem and gave it back in a week saying it was corrected. But the problems persisted and I approached them again. Then they said it is a mother board problem and kept the tab with them for a week and returned it saying it will work properly. However, in the process, the tab lost mobile connectivity and I had to give the tab to Hitech Informatics for the third time. All this was in November-December 2014. With these two-three visits to the service centre, I lost crucial data and applications, but took it in stride. Then it worked for a couple of weeks with same problems of battery getting discharged within 2-3 hours and tab getting hot. Finally it went off completely. It was neither getting charged nor showing anything. I again went to Hitech Informatics on March 3 and to my surprise they said its warranty period expired on January 23, 2015. I don't know by which calculation it becomes one year from April 8, 2014 to January 23, 2015. Then they asked me to write to warranty extension department with my proof of purchase and the warranty period was rectified to April 7, 2015. Then Hitech Informatics took the tab, kept with them for a week and returned. The tab worked well for a week and then stopped functioning. It is neither getting charged nor showing anything. Then on April 1 I wrote to Technical Support narrating my sad story and they just asked me to furnish the details of the tab and my phone number. Somebody called me and within one minute hung up. I never expected a Lenovo piece to be so faulty and its services so bad. Please check the attached invoice and get the date correct. I request you to get the warranty updated so that I can get it repaired.

Hello... I bought this phone on 13th march and I must say I got a defective piece from flipkart. There is a notification issue in this. Whenever someone send me any msg oror if ii got any notification in any application it doesn't show me or delivered me until I open the app...I m just done with this phonephone...

HELLO SIR MY SELF RAJINI, I AM USING LENOVO G500s i have contacted lenovo custmer care regarding battery issues...but your service is very bad i am sory and i have lot of problems with battery 4times they intallaled some application still my problem remains please i hope u will sove my problem my contact no is [protected] will be waiting for your call!! i have wasted a lot of time MY LAST HOPE IS U SOLVE THE PROBLEM 4 days left for my warrenty thank you

I bought a Lenovo a600E mobile (cdma) in the month of January this year. From day 1 I am facing problems with the phone. The phone keeps on hanging and its dead slow. Very poor performance. The charger is not fitting properly to the phone resulting the phone to remain with a low battery... Very poor in performance and I suggest you not to buy this brand's appliances.

My name is Ashish. I had a Smart phone from the brand named LENOVO, the model named VIBEX. The phone was working fine initially but after a few months it started rebooting automatically and later on the situation got worsened up and it got switched off permanently. So on 10th of March 2015 i gave my mobile to LENOVO's authorised Service Centre, named Pramanik Mobiles, and they said they will look out for the problem and will let me know soon and will give back my mobile in maximum 10-15 days. It was a difficult situation for me since i didn't have an extra phone and even they didn't bothered me to provide a standby phone meanwhile, but still i was ok with it as i wanted my phone to get repaired asap. Fast forward, 10days, i started calling them and tried to follow up with them about my phone, and they had only one answer, that courier has not come, courier will come today, you will get the phone tomorrow. Initially i was ok with their reply but this became a habit of theirs, as whenever i called them they only had this answer to say. Today its been 22days and my phone is still with them without even knowing what's the problem with my phone. They are least bothered about it, they don't even care to attend the call most of the times. I really don't know what exactly to do now, literally stuck in between. Didn't expected this kind of behavior from a reputed brand as LENOVO. This bad experience is enough for me and my friends to stay far from the brand LENOVO and their unreliable products. Yours Truly, One of your Frustrated Customers

We have purchased 21 Systems from your organisation. Out of which 2 Systems are not working. The details are as follows. 1. Serial No. PG009CZY - Display Resolution Problem 2. Serial No. PG009CZK - Lan Card not working. Please attend the same at the earliest.

Bought a laptop from USA (covered under international warranty). After 4- months, the speaker stopped working. Lenovo India says we cannot do anything regarding repair of this model. Lenovo USA says that Lenovo India will repair or else you have to bring laptop back to USA. No resolution has been achieved even after 4 months of follow up. I have all the email exchanged between me and Lenovo. The laptop is under international warranty for 2 months more and I feel that is the reason they are delaying it.

I have given my phone for repairing of volume key button on the date 24 march in rajkot service centre so i want to know when i can get it back the given date by service centere of repairing is already expired .i strictly wanted to know when my phone will be operated by your service centre IMEI No. [protected]

Hello sir, My name is Prity and my charger is not working. I purchase my laptop on 3rd of JAN 2015. I am requesting you to please replace my charger. Charger details:- 11S36200294ZZ1003722MF My address:- C/O BHOLA PRASAD SAH BHOOTH NATH MANDIR PRABHAT COLONY PURNEA BIHAR

Hi, I Purchsed lenovo laptop recently in the month of Feb-2015 from snapdeal. I am facing issue like sometime keypad stop responding and it will get hanged. Could you please do the home service warranty as i could not come to your service center due to lack of time ? Please find the details below : Serial no- YB04400304 You can each me at -[protected] [protected]@gmail.com

I had ordered OD[protected] Lenovo z560 Adapter(Power Cord Included) and got the delivery on 18th february but the Power chord was not delivered when contacted I was told that there was a lapse from Flipkart side and by 28th March there will be a resolution, but on 28th I was again informed that flipkart requires tile till 1st april but no one called on today (Meanwhile I have been calling the customer care repeatedly) Then yesterday Flipkart informed that the vendor who fulfilled the order was not available and I was told that Flipkart will reimburse the money I want the Lenovo z560 Adapter(Power Cord Included) and I don't want anything else, It is Flipkart responsibility to fufill the order Please do the needful

I have given my mobile to service center on[protected] at Fourtech Computer Pune. Since I have not received my mobile and also they have not intimate me about any repaire or service. Please do the needful asap. Contact Details:- Swapnil Mahajan, [protected]

i was purchase laptop of lenovo flex 10 on 25-dec-2014 it is in warranty, i called to lenovo tolfree tos person told me that machine is not in warranty so phele isko lenovo ki site p register kro usme 3din lgenge update hone me fir engineer aayega 3 din baad so mene lenovo ka product purchase kiya toh glti kr di kya, customer ko chutiya smja he kya, 10 din tak baitha rhega kya??? kesi service dete ho, mere pas bill he date bta rha hu fir b ye kro wo kro, agle ko kuch kaam ni he kya jo wo wait krega 10 din tak, koi aur charger lga k dekho jese koi mere pas 10 laptop rakhe ho, kam se kam ek bar customer ki trhe soch k dekh, mere pas ek hi laptop he wo hi krab ho gya n thik hone me itna time lgega toh kyu purchase kru me lenovo k product, sbse gtiya service he, n jb charge p lgata hu toh laptop hang ho jata he thk se kaam ni krta, n hi charge ho rha he ab, mana problem aa jati he but jb agla call krke complain de rha he tb b koi response ni mila ye kro wo kro, 10 din lgenege what is this??? lenovo essi service dega toh ho gya business inka toh ravi [protected]

Resp. Sir/Mem, I am Ankit Ranpara from Rajkot. Recently i have bought Lenovo a6000 from flipkart.com. I have found that this device does not support USB. So i want to know that if the mobile does not support usb then how can we transfer the data or directly charge the phone with USB cable from any PC or Laptop. Or one more issue with the device is after one day o[censored]se the device reboot itself and sometimes it goes switch off by itself too. Please give me a solution if there is any way to solve this issue without transferring the SD card from phone to any other device. I think this is the useful functionality people use the most. So please find a way for the same and if there is any i really need to know about it. Sincere Regards, Ankit Ranpara.

Hi Sir, I have been using my Lenovo S930 from past 9 months, I had a problem with network connectivity where as it was disconnecting every now and then, This same was explained to the authorized Lenovo Service Center Indranagar (TOUCH Service Center) Bangalore, they changed / Replaced the mother board. But the problem remained same. They also advice me to change SIM, there fore I moved from Reliance to Airtel Service provider.It was working for a day, again I am facing the same problem.I am afraid to further to use the same handset with these many problems, hence I request to replace the handset while under warranty.Hope my humble request will be considered and the needful will be done on priority.