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Lenovo Complaints & Reviews

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Last updated May 2, 2024
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Lenovo reviews & complaints page 202

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I
iram
from Delhi, Delhi
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Lenovo Y510- Manufacturing Defect

Hi,

I purchased a Lenovo Ideapad 2 years back. Just after 3 months of purchase Its right hinge screen started breaking apart. It was under warranty then and got repaired. Customer guys told me that though this is not covered under warranty but company is doing it since its a manufacturing defect. And, whole base has been changed so that I wont face this problem in future. But now after 2 years I have got this problem again....
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ankireddy e
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

POOR SERVICE & DAMAGED BY SERVICE CENTER

Address:Bangalore, Karnataka

Hi,
this is ankireddy.Ipurchased my laptop on 15-july-2010 my bill invoice number is HYD/380. My laptop model name G560 with serial number CBQ2567874. i got a problem in my laptop regarding inches issuee on the date of[protected] so i consulted my nearest Lenovo Service Center (HITECH INFORMATICS PVT Ltd. -Bangalore). on that time the was rectified by the service center after few days i faced another problem in my laptop NO POWER...
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SHYAM DUTT PUJARI
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pc problems

Address:Haryana

I have purchaed desk top of lenovo c300 series last year's. Time to time i have facing many problems. but I don't have recd. proper solution, now my pc right side usb poart and mouse are not working. pls confirm what i can do?

Kinldy see below mail conversation with Lenovo Customer care, Regd problems of pc...




Dear Customer,
Thank you for mailing Lenovo Support Centre....
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A
Arunjunai
from Kharagpur, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service center doesn't care

Dear Sir/Madam,

I am Arunjunai Raja Shankar, a Lenovo Y550 user ( S/N : CBQ0360627 ). I am a student studying in IIT kharagpur.

I recently had problems with my battery and when I checked with the service centre nearby which is in Kolkata, 150 kms away, they told me that I should change it. So I paid them money and received a battery on 28/2/2011. When I installed the battery in my machine, it was not compatible...
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J
jaipurakesh
from Anand, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

In 4 days Laptop LCD Cracked !

Address:Jaipur, Rajasthan

Mail exchanges with Lenovo Laptop whose LCD cracked after four days of purchase. Request please help. Rgds... Rakesh [protected]

>>
To :- [protected]@ultrajpr.com; [protected]@in.ibm.com; [protected]@lenovowarranty.co.in; [protected]@in.ibm.com
Cc:- [protected]@lenovowarranty.co.in; [protected]@jumbo.com; [protected]@yahoo.com; [protected]@in.ibm.com

Good to learn that the case is logged and “closed as well”...
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A
ashishdimri
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

extended warranty not activated on my lenovo laptop even after 7 months

Address:Gurgaon, Haryana

I would like to inform you that I purchased an a Lenovo laptop in Nov 2009 from South city , gurgaon. Primarily it was having 1 year warranty period which was provided by company itself. After the warranty period was yet to going over, I received a call from Aforeserve. Com Limited from NOIDA office in November "2010" and they informed me that they will extend my Laptop service warranty for 2 years if I pay Rs. 6500 to them then...
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H
hbo
from Vadodara, Gujarat
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hardware problem

Address:Gujarat

i have got lenovo s wind series model just two months back and its already creating hardware problems....lenovo is horrible company...it shud be shut down...please help me out...
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paritosh_12
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Extended of Warranty of my lenovo laptop{Notebook}

Dear Sir/Mam,


As i am to inform you that i as the consumer of lenovo laptop/notes book Model No:Y330,Item Code-226927Q,as i have purchased the laptop on 25/1/2010 where i am facing a major problem in my system where i have already written the same to the company but till no any action has been taken by the Lenovo Company regarding to my problems this is not a first time where iam facing the problem by the...
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sunil kumar gupta 3149
from Kolkata, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint against service center

Address:Karnataka

Respected sir,
i..sunil kumar ,i m useing lenovo G 550, serial no..CBQ2026883..
from last one year..but during 2 monthhs i m faceing problem regarding battrery..
it will be exusted(dead)in 15 TO 20 MIN..
so i was registerd a complaint regarding battery to ur customer service[protected]
they will provided me one case id...([protected])
...
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S
sethbhupesh
from New Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Laptop Body Damaged

Address:Central Delhi, Delhi

I have bought Lenovo S10-3c mini laptop from M/s Unique info ways on February 22,2011.Within 1 month o[censored]sage i noticed a hairline crack in the plastic border along with the screen on left side top corner And slowly with the usage that crack potion became prominent and one day the piece came off .I went to the dealer from where i had purchased the system .the salesman there guided me to the service center there in Nehru Place .That Guy told...
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rahulbme
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service Issue

Address:West Delhi, Delhi

Dear sir,

I am facing problem with lenovo service, i just try to explain my
problem and want permanent solution.

I had complaint in lenovo customer care for my laptop's hing(Open close
problem in flap of laptop), they log the complaint and assigned me a
complaint number([protected] Dated 28.feb.2011).
After that i received a call of Mr Arun from Service center of lenovo, br...
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ISSRANI JAYKUMAR
from Ahmedabad, Gujarat
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COMPANY SERVICES AND DEALER COMPLAINT

Address:Vadodara, Gujarat

Dear sirs,

I regreat to inform that the I have purchased the LENOVO H320=[protected] DESKTOP COMPUTER Inter Core i3 -550 Processor @3.2 Ghz./4 m L2 Cache Memory/2 GB DDR3 RAM/500 SATA Hard Disk/Double Layer DVD Writer/Multimedia Card Reader/20.6' Wide LCD Monitor/Keyboard/Optical Mouse/DOS

Systerm Sr. No. ESO6861011 LCD Sr.NO.. 4426HB10M03604A1451870.

INVOICE NO;...
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pradeepcs68
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding to trace my theft laptop

Address:Coimbatore, Tamil Nadu

I am pradeep C studying B.E., final year.Yesterday (4.4.2011) i left my laptop in my room at karumathampatti where i am staying.My friend was sleeping from 3.30pm on that day.I went to bakery for refreshment at 3.45.At that time i forget to lock my room.I just closed the doors only.When i returned to my room,the door was opened..Suddenly i went to see my laptop.I found that it was stolen.I asked my friends but i cannot able to find the laptop...
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nani1789
from Bellampalli, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

black spot on the screen

Address:East Godavari, Andhra Pradesh

model lenovo z560
serial no CBQ3024332

a black spot on the screen ,i went to lenovo sevice center with my laptop,they says its physical damage,but iam very sure this is not a physical damage..because after shutdown my laptop no damage shown on the screen..


the lenovo service is very poor as compare to other companys.......
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ANIKET01
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DEFECTIVE PIECE

Address:Thane, Maharashtra

I am facing lots of problem regarding laptop.My laptop hard disk has been replaced two times within 6 months of warranty period.Laptop is still in warranty .Company is not ready to give replacement.They not providing proper service .If such things are happening in warranty period then after the the warranty gets over it would create lots of problem.Please try for system replacement.LAPTOP is still in warranty.It is a defective piece.Laptop...
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sarvesh chowdary
from Vijayawada, Andhra Pradesh
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camera has not came up to now........

Address:Khammam, Andhra Pradesh

SIR,
This is SARVESH.P,sir I have purchased lenovo ideapad z560 on jan 1st 2011
At that time there is an offer for this ideapad i.e,10 mega pixel camera is free
for this ideapad.we have already registered before the deadline of registration
but up to now we did'nt get the camera.we have given total details ,but we did'nt
get yet now,if...
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Harmeet Singh Pruthi
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bootmgr missing & recovery key is not working

Address:Bangalore, Karnataka

Dear Sir,

This is Harmeet Singh Pruthi,I have a problem with my laptop. When I was switching it on, the screen was showing a message "BOOT MGR is missing", and recovery key is also not working.
I have given my laptop to the nearest Service Center,i.e., HITECH Informatics, 301, 2nd floor, Oxford House, Rustom Pang main road, behind Manipal Hospital, Airport Road Bangalore.
They said that they will informed...
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chittaranjanbehura
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

warranty period

Address:Sundargarh, Odisha

I have purchase lenovo laptop on dt[protected] in AZTECH INFO SYSTEMS at D/16 ground floor koelnagar.laptop model no-20042,sl.no-CBQ2373227,BATTERY MODEL NO-PA-1650-56LC,LENOVO P/N[protected],SL.NO-11S36001651ZZ20001734A.i have complian twice in a day but no response.retailor says battery is ok but no replacement is required.so kindly my consider the matter to change my battery within the warranty period.my contact no-[protected],my email address...
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anand kurup
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not received (defective laptop)

Address:Mumbai Suburban, Maharashtra

1) On 01/09/2010 we purchased lenovo laptop model no G[protected] & sr no-CBQ3459667 from universal computers,dombivali (Thane dist, Mumbai) authorized partner of lenovo
2) Within 2 days we faced the problem of windows getting corrupt. The engineer team o[censored]niversal computers installed fresh installation several times with genuine copy of windows 7 home basic but problem remained same
3) Universal computers logged a complaint...
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megha kamoth
from Vasai-Virar, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Taken up money but not providing warranty service

Address:Mumbai City, Maharashtra

Aforeserve Pvt. Ltd. has collected a cheque of rs. 5500/- one and a half year before for on-site extended warranty for 2 yrs. for my Y510 Lenovo laptop. The engineer had given me a receipt then. Now Lenovo is refusing to give service because i do not hav a carepack which Aforeserve should have given me it seems. Aforeverve is now not dealing with Lenovo laptop service is the reply they gave me. Aforeserve has taken up all my money.I complainted...
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