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Lenovo Complaints & Reviews

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Lenovo reviews & complaints page 205

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P
probir
from Mumbai, Maharashtra
Jan 13, 2011
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Address: Mumbai City, Maharashtra

i have purchased lenovo ideapad y550 having vista x64 bit. my laptop screen has become horrible. the screen is with red blobs. this is the 2nd time the problem is coming. i had gone to service center and had lodged a complaint. they said it will take 15 days to replace the screen. but suddenly within those 15 days the screen again become normal as if no problem was there. so i called them & cancalled the complaint.

but again after 3 months the same problem has come. i thought it will again become alright and so waited for 2 months but the problem still persist.

this goes horrible while watching a video
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    S
    samiran.majhi
    from Baloda Bazar, Chhattisgarh
    Jan 7, 2011
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    Address: Howrah, West Bengal

    lenovo consumer care ref no - [protected]
    07 jan 2011


    subject ;- grouped of purcased issue.....

    sir
    i am using lenovo note book . as my laptop charger is not working .i contact your customer care ,they told me to get registred your note book first..

    .
    so i am sending scan copy of my purcased recipts.

    MODEL NO :CB091020A1

    SERIAL NO:CBQ0960373


    Purchased date 02/03/2010




    singeswar prasad majhi
    contact no - [protected]
    contact no-[protected]
    email- shubhendu.[protected]@gmail.com
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      P
      Pridhvee raj
      from Delhi, Delhi
      Jan 1, 2011
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      Address: Bangalore, Karnataka

      My brother he’s working in TCS Mumbai and he gave me Lenovo Y710 Laptop as my birthday Gift, He bought it on 4th January 2009 and gave me. Working nicely till November of 2009,
      One day I found my Laptop screen got a single line on it and immediately I called up Lenovo customer care service regarding my laptop screen damage(Photo uploaded), as on their suggestion I forwarded the scanned copy of bill (for warranty) to [protected]@lenovowarranty.co.in. They filed a case on my problem with reference number L9C2004L, and gave me available customer service centers in Bangalore and told me to contact them regarding the problem and with new reference number L9C200IR.
      Then I contacted Geekaay Systems, Wilson Garden, Bangalore-560030, regarding the above and I met Mr. Raju (# [protected]) and explained the screen problem on December 4th 2009, he called up customer care with the above reference number L9C200IR, then they agreed with the replacement of the screen with a new reference number L9C200AA. Then they ordered for new screen and told me to wait for few days and later they brought up with an unfit screen on December 8th 2009, which doesn’t suit my laptop and this has been repeated for 5 - 6 times and then I got irritated and warn them severely regarding the problem. Along with the screen problem, on the service they opened the LCD and didn’t fit it as it is, and made TFT layer to protrude out and created a new problem along with some physical damages. As on suggestion by Mr. Raju, I spoke to Mrs. Parimitha Gosh (# [protected]), South Channel Manager, regarding the product replacement, then she suggested me to send pictures regarding the physical damage of my laptop by the service center people (Mr. Raju). Then after they didn’t respond my call or they didn’t contact me.
      On[protected] I made a last call to Mr. Raju, he told me to wait for 4 more days for giving me update information.

      From then I’m busy with my Examinations and Project work in Bangalore. from that day I didn't received any call from Lenovo Service Providers regarding the Issue. Now I’m in Hyderabad and I need justice for this. Can anyone tell me what I have to do now to get it solved.

      Anyone can contact me on my Andhra Pradesh No: +91-[protected]

      Yours,
      V. Pridhvee Raj
      Aug 13, 2020
      Complaint marked as Resolved 
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        M
        mayurmalviya
        from Bhopal, Madhya Pradesh
        Dec 20, 2010
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        Address: Jabalpur, Madhya Pradesh

        I have purchsed a laptop of lenovo on[protected]. after few days the laptop is showing message that "your windos OS is not orignal version" now when i called to Custmer care department of lenovo they said sir you have to pay more ten thousand rs for orignal Operating system.Sir this is my request that Kindly justic the matter.
        regards
        MAYUR MALVIYA
        [protected]
        Aug 13, 2020
        Complaint marked as Resolved 
        Dn't get tensed first of all if paid for genuine operating system then company would provide u the orignal OS, but i[censored] wish to purchase one then directly go to OS manufacturer, and i will suggest you to go for linux based Open source operating system like Ubuntu which u can get for free delievered at ur home by frwrdng ur req at "https://shipit.ubuntu.com" or u can download cd image from "www.ubuntu.com/desktop/get-ubuntu/download" .
        May b u fnd it inconvnnt in starting but u can find all sftwr for free over website and it is really good.
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          G
          girija sikarwar
          from Gurgaon, Haryana
          Dec 13, 2010
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          Address: Agra, Uttar Pradesh

          dear sir/mam....

          my laptop i.e lenovo G560
          Model name-20042.....,s/n-CBQ3746335......,MO-CB00090202.....,FACTORY ID--PRC4
          i have purchased this laptop on 8th nov and my windows is also genuine......but a message is showing since 7-8 days that the windows is not genuine............so pls kindly solve my problem regarding this.....i wl be highly obliged to u........ .
          Aug 13, 2020
          Complaint marked as Resolved 
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            M
            Mihir Dixit
            from Mumbai, Maharashtra
            Dec 3, 2010
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            Address: Vadodara, Gujarat

            Hereby i facing a crucial problem since 1 week, due to which my projects have hanged off. The problem i am facing is clarified below.

            When I start my laptop,it shows the power supply to be on, but the display screen don't show anything.Few minutes later three beeps are heard. I have 3yr warranty, so hereby i would like to submit my complaint.

            Please do the needful as earliest as possible.
            Aug 13, 2020
            Complaint marked as Resolved 

            Lenovo G550 — wrong gift delivered

            Hi this Sunil Kumar from Himachal Pardesh. I will purchase a Lenovo Laptop 295853 Q dated 20-oct.2009 From Chandigarh. In this laptop one data card give me as a gift cost Rs.1000. But when i go to activate this Datacard related company He tells me your data card is not in related Circle then i Talk Lenovo Customer care he advise me contact to your dealer So i go to my dealer but He give me a low speed Netconnect . so Please give me right Gude Line where I Go and what i do

            Contact [protected]
            Thanks
            hi

            this problem is from relience.

            they have delivered wrong data cards in many states but now this prob has been resolved u can activate your data card from any rel. web wolrd now

            Lenovo G550 — Upgrade warranty

            I want to upgrade my warranty,
            I attach invoice and warranty card
            Please upgrade my warranty as soon as possible because I have problem with my laptop.

            Lenovo G550 — TOUCHPAD NOT WORKING REGULARLY

            Sir,
            Touchpad of my Lenovo G550 is out of order after installing MS updates.My unit is working with WINDOWS 07
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              D
              deepa33
              from Bengaluru, Karnataka
              Dec 3, 2010
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              Address: Karnataka

              I have to say, i can understand your frustration. I got a company laptop (Lenovo x201). This laptop was bought from Frontier (Bangalore) in May 2010. From the first few day, I had issues with the track pad and touchpad. My company has got onsite service contract for the machine.

              The keyboard was replaced after Frontier representative confirm the problem exist. This solved the track pad issue. The touchpad was also replaced. Even after replacing the touchpad, the problem continued. This problem happened intermittently. Frontier on-site representative observed the problem and recommend replacing the motherboard. So, the motherboard was replaced.

              This temporarily solves the issue. The same problem started again after 15 day of replacing the motherboard. This time I spoke sternly with Frontier that the problem still persists, so I should be given a new machine. Frontier escalated the issue to IBM. (IBM is service representative of Lenovo). IBM customer support manager dealing with my issue informed me that I have to go through the same steps of diagnosis and part replacement. I told her, I am fine with them trying to understand the problem, but I am no longer interested in part replacement. And if they are going to take the laptop away, I should be given a temporary replacement machine to work on. They didn't agree to this. We mutually agreed that IBM representative would come on-site to look at the problem.

              The reason IBM gave was "we do not trust what Frontier have done". IBM representative who came to resolve my issue, observe the problem. He consulted his superior because it was something he has never observed before. He requested me that he would come the next day with firmware to update the system.

              Even after the firmware, BIOS and (God know what) everything else was updated, the problem started after about 2 day. This time we insisted on getting a new machine completely. This was way back in August.

              Till now the problem has not been resolved. The funny part on this issue was on Wednesday (2 day ago), I got a call from IBM service manager telling me that Lenovo agreed to extend the warrantee by 3 months.

              How are they kidding? They are not solving my problem under the original warrantee (with comprehensive on-site service contract) and they are talking about GIFTING me 3 months of warrantee. Today, I have given the laptop back to Frontier. While I was on my way home, IBM and Lenove representatives call me through a conference call. The lady from lenovo tried to sweet talk me into agreeing to put the laptop under observation at their service center. She was simply interested in pushing the matter through without understanding the pain I had gone through. She went on to explain that I have to go through the process I had gone through with Frontier and IBM....What!!! am I hearing things or am I living in a place where customer service is non-existent.

              These people are only interested in getting their year-end bonus, NOT in HELPING CUSTOMERS. This is happening for a high-end laptop with comprehensive service contract. I am wondering what these guys would do to laptops that most common people including me (if I am buying my own personal laptop) would buy. This is a question worth asking.

              I am going to complain this matter through a consumer court. But what I am interested in is a law that would take matters like this to task. I am feeling harassed relentlessly. Lenovo brand SUCKS.

              I had not expressed every details of my ordeal just to present a brief version of what I am currently facing. Please exercise your sound judgment before deciding to purchase a Lenovo machine.
              Aug 13, 2020
              Complaint marked as Resolved 

              LENOVO Laptop service center — harresment by service center

              I would like to draw your attention that i am having lenevo laptop model no 7761-1aq sr no EB0441b392
              machine purchase date 30.12.2006 i am having 3 years warranty as per term and condition.I have given my laptop to service center it is in kolkata name aforserve.com ltd in central avenue on 18.06.2009 bill no 8010, First they misguide me by taking rs4500/- for service charges, i made complain then the engineer are replying that now my LCD and some other problem is their which is not under warranty.Now they still eluding
              to get my laptop back and continuously misguiding us that some parts yet to come in 2 month time.
              Please ensure proper service by this kind o[censored]nauthorized service center.
              i have lost my laptop on june, 2009 and complained for reclaiming my insurance money,
              but i have not get the good response from you for till date. many times, i have complained for this.
              and i am so disappointed from your services.

              Laptop Model- lenovo R61.
              Registered to- Sourabh Singh Sengar

              Please contact your Insurance agent Mr. Shrikant Rao.

              x2-01 — given not proper time

              dear sir

              i am the customer off your noika pro. i have purchase a nokia x2-01 but after two month some problam in my handset problam is no receiver sound in my hand set my hand set is in warrenty i am submit my hand set my near local noika care in IDM INFOCOMM 6274/12 nicholson road ambala cantt dated 27/07/2011 my job id is[protected]/110727/56 but nokia care deley my time and i am call in nokia care every time call pick diffrant peopel they are not gave me a proper time so pls do some needfull action agaest this workorder that,s it my name is sunil bhardwaj and my number is [protected]
              they are give me not proper time every time on phon call they are gave me 15 min. and after 15min. every time attand call other person and ask me same question
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                V
                Vishal Vijay
                Dec 1, 2010
                Resolved
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                Address: Kerala

                I lost my operating system and all in built drivers . I have the recovery dvd. Which is created by me. But it is not working properly. It have some file missing. Because i need the recovery dvd.

                s/n:CBQ1808444
                LENOVO G60
                OS KEY:
                J4DGC-QX7FX-47J8V-MBX2V-7DPX3

                i have the warrenty

                address:
                Rajcrown
                PO Mundayadu
                Kannur
                Kerala
                670597
                Aug 13, 2020
                Complaint marked as Resolved 

                lenovo G560 — battery not charging

                Hi, I am Krishan Bali ,i have purchase the lenovo series laptop before 20-30 days. but last 2 days i am facing the problem of battery charging .please help.because my laptop is in the warranty period, so i wanna to change my battery, without any investment.

                Thanking you,
                Ya
                Ya give him
                i purchased lenovo laptop g560 on 2 july 2012...bt there was no better selling deal from sales persons...and laptop is not supporting internet ...there are a lot software fault ...when i called lenovo care, they said me we will no give on site warrenty for this .you have to go our service center...then why they give on site warenty ...i purchased it for urgent need ...but it useless for me ...i have to go on net cafe for my work...m totally disappointed with lenovo...


                lenovo -g560
                model name-20042
                s/n-cb14589539
                sushil garg
                M-[protected], [protected]

                lenovo G560 — low Battery backup

                purchase date is 24/06/2011. my laptop is give to only 1 hour 30 minutes battery backup.
                please solve this my problem. thank you.....

                Lenovo — battery backup

                Dear Sir,
                My lenovo G580 S/N:-WB08605293 battery backup is too much low
                So, i want to replace my battery as fast as possible.

                screen defective article recieved ... lenovo a 7000

                hilarious ... the article was already defective one ... n no assistance is provided by lenovo n flipkart ... bloody ... such a cheap n local company u r, manufacturing defective articles ...

                my camera is not working

                in my laptop g50-70 i am taken laptop on monday 09 with out windows now i am installed the windows 8.1 then i installed camaera drivers then it shows the please contavt costamer care

                network problem

                I purchase lenovo p780 it in waranty Period i have network problem and Phone pcb change twO time still This problem coming so chnge my phone or reFund mony give me early reply

                Mobile no A5000 stop working

                I purchase your mobile model no A5000 online by flipkart before 6 months
                I use it regularly n it works proparly
                Suddenly it stops working from yesterday.
                how can I get support from company,
                As I am leaving in Chiplun
                dist -Ratnagiri, Maharashtra
                415605
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                  R
                  rishi dev kumar
                  from Kuzhithurai, Tamil Nadu
                  Nov 30, 2010
                  Resolved
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                  Address: Patna, Bihar

                  sir
                  i have a lenovo laptop .machine type mode -lenovog550gt6600f53072320pw1b2958g6q[2958].....machine serial no-cbq1111879.... i have purchased it on 13-jan-2010.but my warranty expires on 1-dec-2010... so i want to update my warranty period....
                  thanks
                  name-rishi dev kumar
                  phone no-[protected]
                  email [protected]@gmail.com
                  Aug 13, 2020
                  Complaint marked as Resolved 
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                    M
                    mahee11487
                    from Ghugus, Maharashtra
                    Nov 17, 2010
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                    Address: Rajasthan

                    Dear Team
                    This is to draw your attention towards my experience with your product Lenovo Y series 510. I regret to mention it has been most dissatisfying.
                    I purchased the device in Apr 09. On the very next day, a defect in the keypad was identified, however this was addressed by the retailer and the replacement was done.
                    Within 4 months o[censored]sage, the left hinge of the laptop broke and the device became unusable. I approached the authorized service centre for the problem. I was promised a solution in 7 working days. However after repeated follow up with the team, my laptop was repaired in 30 days!!!! This is highly unprofessional.
                    Lately the screen of the laptop is not working; it has made the device a complete useless box and upon this the retailer and the service centre team was least reluctant to resolve the issue and has misbehaved in a big way.
                    Somehow, I get back my device after a month period from service centre and to my surprise it was running fine. Unfortunate enough, my trust over the brand started to build up but here comes another bouncer….DEFECT …BOTH THE HINGES BOUNCES OUT FROM THE DEVICE!!!!!!!
                    “”God…just give me a chance to get hold of these fraud Lenovo guys ……I will screw them big time….”
                    Somehow I manage to cool down and thought of writing a thesis on this. After my deep research on the product and expert opinion captured from various retailers I came to know that it’s a manufacturing defect…A MANUFACTURING DEFECT in a LENOVO Product….since the weight of the screen is too heavy to be mounted on the loosely coupled base!!!!!!
                    What???? Retailer has washed away his hand by selling me a Defected Product….
                    Now, the present situation is that I have a Lenovo Machine just 18 months old having both the Hinges out of order….n Out of Warranty…Should I get back to service centre who will charge heavy bills and blame me for this hardware failure…
                    Don’t you think it’s a cheat on the part of Lenovo to sell off such a product which inspite of delicate use cannot last for 2 years… forget about the warranty….
                    Please suggest what I should do now!!!!!!!!
                    Also clarify me over your repair policy, since service centre team commit 7 days to resolved the bug but inspite of constant reminder they generally takes month time to repair the device, What do you think of the customer….!!!! Don’t we have enough work other than to run after the service centre team? This is not acceptable at any level…..it has been the awful and most dreadful experience I have ever faced with any electronics company.
                    Big time SORRY!! But to me Lenovo simply does not have any moral values and quality standards, most unethical in their wordings, unreliable product quality and unskilled workforce in service centres.
                    I purchased the device with anticipation that it will run successfully for 5 years without giving me much trouble…courtesy to LENOVO but it has failed to live up to my expectations!!!!!!


                    Mahee Rawat
                    Jaipur
                    Rajasthan.
                    Ph.No. - [protected]
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    i had bought a lenovo pc worth 40, 000 4-months back.the system soon encountered a problem regarding which i had login a complaint which was not responded in any of the manners.since then i have been trying to login my complaint but as usual there has been no response from company's side.though they say that dont provide service for software problems but all in all be it software or be it hardware problem but company has got nothing to do with their product once it is sold.lenovo ibm, ibm lenovo alot has been heard about these but now i have come to know where exactly they stand in terms of customer satisfaction and how reliable this company is, to be invested in.
                    almost one and a half years after i have taken extended 2 years warranty, they tell me that they dont have proper documents, then when i scanned the documents and sent them they say that the two departments do not have updated info about it and they are delaying the process because they cannot just update a stupid database. Additionally, their parts are pretty bad, for e.g. i had to get the dvd drive replaced 5 times in 2 years. its the saddest laptop service I have ever seen.
                    DONT GET LENOVO!
                    MINIMUM TO NON SERVICE!
                    I AM SOO DISAPPOINTED!!
                    Dear Lenovo,

                    I have purchased a Lenovo ideapad SLO-2 S/N no. CBQ0163816. I am facing over heating issue for which i registered complaint with
                    you for which the complaint given to me was [protected] which was on 5th May 2010 but i got call from RT Outsourcing services Ltd on 13th May 2010 stating closure for the case without attending as it was crossing the SLA. I asked them how they can close the case without attending it, they then said to come down to service station with the laptop by the so called Floor Manager Mr. Damodar even though it is under onsite warranty. After lot of argument he agreed to send engineer to collect the laptop & asked me to carry with me.

                    On the next day 14th May 2010 the engineer Mr.Subhash came to my office and wants to repair the laptop in my office instead of taking with him, which was not possible to give him place in my office again after argument on this as Mr.Damodar on phone as he was asking me to pay the octroi charges for taking the laptop to the service station. After lot of argument it was decided that the engineer Mr.Subhash will come to my residence next day to check the issue.

                    Engineer Subhash came next day 15th May 2010 to my place & took 2 hours in which he opened the complete laptop & re-fixed it again saying it is not getting over heated & if again problem came then to call again. After that when I tried connecting to internet but i was not able to do it & was not able to see any network connections. I called by ISP provider assuming problem with connectivity but the engineer told that lan drivers are missing & need to check with lenovo for this. I called RT outsorcing office on 17th May 2010 for the drivers issue, Mr.Jaganath told me to download them from Lenovo site, I do downloaded the drivers & run them in my laptop after which i was getting a error which is given in this mail as attachment. I again called the RT Outsourcing office stating the issue they asked me to registered a new case as the old case is closed & cannot be re-opened.

                    I called up lenovo call centre on 20th May 2010 and stated the whole episode to them & the kind of response getting from the service centre, the customer care executive help me with the email id to register my grievance with lenovo & gave me a new case id no. [protected]. I then immediately called RT outsourcing & give them the case id & asked them to come on the same day as if have taken off to solve this issue but they told they will only come once the case reflects in their system as it takes 4-5 hrs.

                    As expected nobody turned up on that day. The engineer came on 22nd May 2010 evening 6.30 p.m and after 2 hours he told me that there is a problem with Operating system which i need to take care as they do not handled OS issues, this really made me angry as the OS was with the laptop when i bought it. After that he connected me to Mr.Damodar again who again spoke to me rubishly & was keen on closing the case. I warned him not to close the case or else consequences won't be good. After lot of argument it was decided that they will check the issue as the laptop is under warranty but told me to backup the data only then they will check, when i requested them to take the backup as it was not possible at that time to do, they bluntly refused to help & told me they will call on Monday 24th May 2010. The engineer prepared the service report stating the issue as problem with Bluetooth, when i asked him about this, he told this is what given to him by his office, i refuse to sign on the service report, after confirming with the office the engineer accepted that it was their internal mistake & he wrongly diagnosed the issue & prepared a new service report.

                    I bought a new hard disk today to take a backup of the system & when i connected to the laptop it is not detecting, I called up the engineer to come tommorrow & check the issue, he said speak to Mr. Damodar. I called up Mr.Damodar he refuse to speak to me & asked me to call tomorrow in business hours, i begged to him to listen to the issue but he said to call in business hours.

                    I am really very very dejected with the kind of response i got till date. I feel i have done a greatest mistake by buying a lenovo product for getting such a service. I want to launch a complaint against the service centre but where i will be heard. Can I get justice???
                    Dear Sir,
                    Around 4 months after the purchase of my laptop i faced battery charging problem and I booked a complain in this regard.
                    In my system new battery replaced,new mother board replaced but the problem not resolved.Now when I am trying to contact to servicing center-Vizag they are not responding to me and not telling any solutions about my problem.

                    I am forwarding a scanned copy of my invoice for your reference.

                    Please sir do some need full action against them.

                    My laptop sl no is WB03699859

                    Regards,
                    Debabrata Naik
                    HAL Town ship
                    Sunabeda 2
                    Dist-
                    sir/madam
                    I am doctor by profession and using lenovo z580, i had problem in laptop, fan was not working
                    for which i went to lenovo service center at Hazratganj (tej narayan plaza)
                    at that time they notice that right side hinge was bit loose, and they mentioned in complain.
                    today I went to recieve my lap top I found fan was working instead of repair of loose hinge, hinge and lock arround hinge was broken,
                    for which i ask them, they denied to repair and they keep on blaming me and taken complain slip .and told me to leave their place and do what ever i can
                    I am feeling very embarrassed.
                    plz look into the matter
                    regards
                    Dr Anil Verma
                    KGMU LUCKNOW

                    charger replace

                    i'm suraj kumar from shantipuri, motihari, bihar
                    sir, my charger not working from jun 2013.i always face problem . so please replace my charger
                    this is second time, i submit complaint

                    Not Apps Download

                    Model No:A690, EMEI No:[protected], Already Give Six Time Lenovo Service Center, IVEL Technologies, Yousufguda Hyderabad, But Not Resolve My Phone Problem

                    Duplicate Bill copy required for order no OD205012974534074000

                    Dear Team,

                    I had lost my Original Bill of Lenovo K3 details of the order mention as above .

                    Please send me the scan copy of the invoice on my Email id : [protected]@yahoo.com

                    Regards
                    Mukesh Suryavanshi
                    [protected]
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                      A
                      Amit kumar sahu lenovo
                      from Gurgaon, Haryana
                      Nov 15, 2010
                      Resolved
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                      Resolved

                      Address: Chhattisgarh

                      sir When i purchase my laptop from dealer.he provide me 2year warranty but today they not provide me
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      i have done a payment of 6000 for a warranty extension on 5-4-10 (icici vidisha branch) and till now i have not get any response from RT OUTSOURCING.
                      Dear Sir,
                      I have a problem reguarding with Ideacetre A600 Model No & Type is 3011 CAQ & 2VQ. This PC Where it is purchased from Racca Infotech Systems, He gaves us 3-3-3 Years Warranty But We have check online Warranty that is 1 Year Warranty. So, What can u provide help to us???

                      Email Id: [protected]@sify.com
                      pradnyak.[protected]@gmail.com
                      Thanks!

                      Pradnya Bachhav
                      GGSP Polytechnic
                      sir i am waiting from 2 year for my warranty
                      plse send my request number

                      Smart phone storage capacity

                      Sir/ma'am
                      I buyed lenovo vibe k4 note from amazon.in two months ago (March 2016) of ₹11999. The internal storage capacity shown by company is 16 GB but I have got only 10.58 GB which is 5.42 GB less than shown capacity.
                      Here I am complaining against lenovo smart phone company for cheat.
                      Please take action as soon as possible.

                      Lenovo a6010 too many bugs

                      Saved contacts missing, mobile apps hanging, to many bugs in net browsing and calls and messaging totally bugs fixing updates not giving for this models,

                      diler screen also hanging, some times call also hanging, some apps not working in this model finally lollipop is bad software

                      please do the needful
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                        I
                        imkum
                        from Pune, Maharashtra
                        Oct 25, 2010
                        Resolved
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                        Resolved

                        Address: Kamrup, Assam

                        Dear Sir/Madam,
                        I have encountered a problem in my laptop. my keyboard doesn't work.
                        So i kindly request your guidance.
                        Aug 13, 2020
                        Complaint marked as Resolved 

                        lenovog450 — display problem

                        dear sir,
                        i have a problem with my laptop that is display is not working when i was strarted laptop.internal system is working.i live in hyderbad. plz tel me the addres of lenovo service center nearer to me......

                        lenovo G450 — hardware problem

                        Dear Sir,

                        i had purchased a laptop before 3 months model no-g450 sn.no-cbq0200901 which is not sorting down and drom problem.i m calling on your customer care no[protected] and talk many times but your cce not responding properly and cutting the calls.till now m unable to log my complaint.without having complaint number your service center also not giving any responce.

                        so you are requested to take nesasary action on it.otherwise i will go to consumer court.

                        Regards
                        Sanjay
                        [protected]
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                          C
                          cqam
                          from Mumbai, Maharashtra
                          Oct 20, 2010
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                          Resolved

                          Address: Varanasi, Uttar Pradesh

                          I am working in DLW, Varanasi We have purchage new PC's moniter is not working properly which Purchage Order No.[protected].08276269 Dated: 17.05.08 hence this pc is warranty under 3 year so please login my complaint.
                          Therefore you are requisted to kindly solve the problem as soon as possible.
                          and moniter details as under:
                          Type/Model No. 6307-BTE
                          Serial No.1S6307BTEV1P4800
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          I am working in DLW, Varanasi We have purchage new PC's moniter is not working properly which Purchage Order No.[protected].08276269 Dated: 17.05.08 hence this pc is warranty under 3 year so please login my complaint.
                          Therefore you are requisted to kindly solve the problem as soon as possible.
                          and moniter details as under:
                          Type/Model No. 6307-BTE
                          Serial No.1S6307BTEV1P4800
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                            kaushieksingh
                            from Bhopal, Madhya Pradesh
                            Oct 20, 2010
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                            Resolved

                            Address: Raipur, Chhattisgarh

                            CALL LOG No. [protected]

                            Part: SLOT-IN DVD
                            Dispatched: TRAY DVD

                            Time Taken: 20 days since complaint log

                            Misbehave of LOCAL service center, and insincerity of Lenovo Warranty Services.............
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            Do not join Wirkle Technologies situated in Gurgaon, Haryana. It is run by 3 fraud people who have malicious intention to corrupt the future of young people. They will take you as trainee and will change you for the offer letter and will tell that you have stolen company's property like laptop and mobile devices. They do not give the salary promised and then make excuses by saying that customer is not happy so why should company pay.

                            BEWARE!!! AND TELL YOUR FRIENDS ABOUT IT
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                              A
                              ankit97
                              from Vellore, Tamil Nadu
                              Oct 16, 2010
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                              As per the warranty policy of lenovo india company, the warranty of my machine(Lenovo G-550) should be taken into account from the date of purchase i.e.20th october 2009 but on confirming my warranty status from the company I came to know that my warranty has already been expired and the warranty period has been taken from the date of manufacture of the product i.e. 4th september 2009 to 4th october 2010 due to unavailability of the invoice date (date of purchase). As I had already mentioned the invoice date during the registration of my machine, I called to lenovo Service helpline several times. They told me to send the scanned receipt of my laptop. I send them all the details and required documents but still i haven't got any replies. Even after sending the e-mails several times calling the customer service helpline,
                              warranty has still not been updated. My battery is not working and I'm not able to replace it as warranty of my laptop has not been updated. As the original expiry date of my warranty is getting closer, I'm in doubt that I have to spend more than 2500 bucks for my battery even it is in warranty currently.
                              I request an immediate action against this matter.

                              MACHINE DETAILS
                              Lenovo G- 550
                              Serial no.- CBQ0515082
                              Date of purchase[protected]

                              PERSONAL DETAILS
                              Name - Ankit Srivastava
                              Contact no.- [protected]
                              Email id- ankit.srivastava.[protected]@gmail.com
                              Mailing address- c/o Mr. Abhay Kumar Srivastava , 195/2, shaheed udham singh nagar, opposite ESI hospital, Jalandhar, Punjab
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                A
                                amitmitu
                                from Jalandhar, Punjab
                                Oct 14, 2010
                                Resolved
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                                Address: Chandigarh, Chandigarh

                                sir/madame
                                1) hereby i want to bring into your notice that i own a pc of lenovo

                                Purchase Date:11/06/2009
                                5355AOQ/DC/2.4/1G/320G/DOS
                                S/N:L902345
                                LENOVO 22 TFT

                                I purchased this system last year & when i complained about window crash to foresolutions office personaly, they are not giving me any number from where i can contact an engineer of IBM .
                                They are just giving me numbers like [protected] which is number of Renu mam whom i have called many times.Sometimes she is refering me to call [protected] of Savita or Ruchika Mam & whensoever iam calling on any of these numbers ,they are committing that they will send an engineer but no one is coming.Further when i am giving calls to them no one is responding 7 either they are not picking up calls or disconnecting the respective calls (Details of calls made to them regarding same is available with me in records).

                                2) I also purchased a Laptop in July 2008.

                                Right after 15 days there was a problem in its CD writer but as i rarely require this feature i got it replaced from foresolution Chandigarh on 26/06/09.

                                Product Details:
                                Model : Lenovo3000 Y410
                                Model Name: 7757
                                Product Key: VT2RJ-JD3XB-PPB3P-87XTQ-9XCTC
                                Serial No: EB08174582

                                After replacing CD writer it stopped working after 10 days.In August 2010 again there occured aproblem that Laptop is not working without putting charger socket in it.Foresolutions people retained it for one month along with its charger & returned it back without any solution saying that they donot have requisit motherboard available.
                                Kindly tell me regarding the same to whom i sahould contact.When they returned my laptop the charger of same was misplaced by them & now when iam asking for the same they are putting it on each other.

                                I have purchased these items from Mr. Sushil Bhatia having no. [protected] & he is also helpless in this case.

                                Hoping a favorable response from you ASP.

                                Regards,
                                Amit Sharma
                                [protected]
                                [protected]@gmail.com
                                Aug 13, 2020
                                Complaint marked as Resolved 

                                lenovo n series laptop — tft problem

                                sir
                                i hav lennovo n 3000 laptop which i bought frm blue dolfhine computer bilaspur befor 1 year
                                in worrenty period lapyy not working and blue dolfhin says we trying to start ur lappy now he saying worranty period gone and lennovo compney saying we cant handel this product
                                help me where shud i contect and find help
                                i have purchased lenovo Z570 first of this year.keypad already changed.now cooling fan is not working.product is very bad.repair it as early as possible
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                                  C
                                  Chait
                                  from Delhi, Delhi
                                  Oct 14, 2010
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                                  Address: Solapur, Maharashtra

                                  sir
                                  I perchace laptop from data car, pune at 20 feb. My laptop is not working propeary from last 1 month. laptop gives battery backup problem and external sound is not working know. i call to uer office so mam told that my laptop is not in waranty. so plz tell me what is the problem? becouse i pearchace laptop in this year in feb. so plz sir give me email as early as possible other wise call me on number
                                  Email:- [protected]@gmail.com
                                  [protected]@gmail.com
                                  Mob no:- [protected]
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
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                                    lokeshthandar
                                    from Ernakulam, Kerala
                                    Oct 12, 2010
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                                    Address: Ernakulam, Kerala

                                    i purchased lenova 450 laptop 2k2 model serial no cbq 0349529,from foccus solutions eranakulam on[protected].but in lenova company details the purchasing date is[protected] and warranty ends in 4-9-2010.this is wrong. the real purchasing date is[protected] and warranty valid up to[protected].now my lap has a major complaint but the servicing center did not accept my lap for servecing due to ,there is no warranty in company records.so please correct and change my warranty up to[protected].
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
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                                      A
                                      Avadhesh Agarwal
                                      from Mumbai, Maharashtra
                                      Oct 11, 2010
                                      Resolved
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                                      Resolved

                                      Address: Rangareddy, Andhra Pradesh

                                      Dear Team,

                                      I has purchased a laptop of Lenovo G550 series from one of your showroom which is located in secundrabad,Hyderabad.The laptop was purchased on 21/09/2010 and after installation of Windows 7 operating system it was working fine.But after 3 days the problem has stated.When ever i use laptop in between there was a blue screen then I needed to restart it again and on 1st of October the laptop has started giving problem.It took nearly 2 hours to start the laptop and the process was very slow.

                                      I has raised a complaint with ur customer care they have given me a complaint no and with that complaint no i has visited your authorised service centre.The technical engineer over there told that it was a problem with Hard disk & ODD (DVD RW) needs to be replaced.

                                      Its not been even a month i has purchased my laptop and it stats troiubling me.Thats the reason i want replacement of my laptop as soon as possible as iam not satisfied with the laptop which i has purchased froim ur show room.

                                      When i spoke to ur customer care no they told me to mark a mail.But after several emails i has not received reply for mails.

                                      Laptop Series : Lenovo G 550
                                      Model Name : 20023
                                      S/N : CBQ3374844
                                      MO : CB00072545
                                      S/N : 59046612
                                      Service Request No : [protected]
                                      Date Of Purchase : 21/09/2010
                                      Point Of Purchase : Kopal Computers,Chenoy Trade Centre,Secundrabad,Hyderabad

                                      Kindly look into the matter and approve as its not been 15 days from the date of my purchase.


                                      --
                                      Regards
                                      Avadhesh P Agarwal
                                      Mancherial , India
                                      +91-[protected]
                                      " Be Proud To Be What You Are "
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
                                      ya i agree
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                                        lokeshthandar
                                        from Ernakulam, Kerala
                                        Oct 8, 2010
                                        Resolved
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                                        Address: Ernakulam, Kerala

                                        sir, i purchased lenova 450 lap top(2k2 model)serial no-cbq 0349529 from foccus solutions eranakulam showroom at twenty eight october two thousand and nine[protected].but in company records, the purchasing date is third august two thousand andnine[protected] and the warranty period is up to 4-8-2010.this is wrong.the real purchase date was[protected] and the waranty valued up to[protected].so please change and extend the warranty up to[protected]. by lokesh thandar kp. my email id is [protected]@gmail.com
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
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