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Lenovo Complaints & Reviews

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Last updated Apr 22, 2024
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Lenovo reviews & complaints page 205

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R
rdjes29
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

IdeaPad Y510 hinge problem

I've owned my Lenovo Y510 about 3 years and I've had to send it for repair several times for the same problem. The hinge becomes very loose no matter how careful you open and close the screen and it will not stay up-right. My laptop was covered by the extended warranty, but now the hinge has failed again and it isn't under warranty. This is a common problem with the Idea Pad Y510 and it seems that Lenovo hasn't tried...
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S
sachinpravasi
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Warranty period and responsiveness

Address:Bangalore, Karnataka

I had purchased a Lenovo Laptop on 8th Aug 2009 from Caddons In Koromangala Bangalore. My Laptop adaptor/ charger failed to function and I went to Caddons on 7th Aug 2010 for rectification/ replacement. I was put on a technical support no. where I was told that the Sr. No. given in the bill was not valid. I had to rush home in Banglaore traffic and I gave them the Sr. no. they wanted. Now excuse no. 2 started. They said the warranty had...
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A
abmulti
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wifi not working from day one

Address:North Delhi, Delhi

i had purchased lenovo ideapad S10-3 for Rs 17000/= on 30/07/2010 from M/s Advanced computer mall pitam pura , delhi , after installing windows 7 and all the drivers supplied with the enclosed cd the wifi was not working . i made complaints through e-mail to there support centre but the solution provided was of no good. on internet numerous similar complaints about this model are there still lenovo is selling them in india and cheating Indian...
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toocool_sashi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dysfunctional laptop

Address:Maharashtra

I bought a new Lenovo laptop on July 4th 2010. On purchase itself the laptop was defective. I gave the defective piece to Lenovo Service center and after 20 days they tell me that it cannot be repaired. The lenovo warranty team is unavailable. I need my laptop replaced and I dont even know whom to talk to!...
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H
hiran
from Bongaigaon, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating by Computer Shop

Address:Kamrup, Assam

We purchased one Lenovo LAPTOP G450 from Computer Heart located at GS Road, Guwahati , Assam on 22/07/2010. The billed price is not matching with the price written in the packet. without informing us, the shopkeeper has taken more price Rs. 300+. The free offered antivirus is also of expired version. When asked about it, the shop keeper told it as the carry bag price. But the carry bag is listed in the offered gift list and is mentioned in...
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S
shashi kendra singh
from Indore, Madhya Pradesh
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warranty gift and faulty dvd writer

Address:Shahdol, Madhya Pradesh

I have not got my warranty gift of my lenovo laptop in two years. And also laptop is faulty because i had replaced dvd writer twice in warranty period. but from last 4 months dvd writer is not working and lenovo service center is saying to me to buy new writer. Why i would buy a new writer , i had taken warranty extension at the time of buying of my laptop.

Detail of laptop

Date of buying 1 sep 2008
lenovo...
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P
PrasunB
from Mumbai, Maharashtra
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N100 Laptop does not work

Address:Mumbai City, Maharashtra

Hi,
I had purchased a Lenovo N100 Laptop from Mumbai. From day one, i had realized that there was some problem with the HDD which showed excess filling up. For example there were only 2-3GB files but the HDD was almost full(30GB). and i could not copy new files on the HDD.
I had logged a complaint with Lenovo, who told me it was a Windows problem. Now who is responsible for that? They gave me the Original Windows.
I...
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A
ambresh
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Configuration

Address:South Delhi, Delhi

Sir, i wish to state that i purchase a lenovo laptop Y[protected] on 10th july10.In their configuration chart,it is clearly mention that 4GB of DDR3 RAM @ 1066MHz.When i inquire during purchase,they say the is no way to check ram memory speed.They even do not mention parts details on their company item list which comes in the product box.

Later, i found that 4GB of DDR3 RAM is @ 533 Mhz only.I can't open the ram for checking...
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R
Rishi_G
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty product design, racial profiling against the indian consumers

Address:Pune, Maharashtra

Lenovo hinge problem - faulty design

Lenovo has a biased and racial profiling for accepting the genuine consumer complaints and repairing the faults when it comes to indian consumers as against to consumers in europe and america.

I am greatly disappointed with lenovo - laptops. The product has severe design and quality issues. Most frequent problem on my lenovo laptop is the faulty hinge of the screne. This...
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V
vinodjoshi834
from Anandpur Sahib, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad service provided by Lenovo Auth Centre at Chandigarh

Address:Chandigarh

I have registered a complaint through your representaive at Baddi regarding soud card problem in my Lenovo laptop a representaive of your Auth Service Centre namely R.T. Outsourcing at Chandigarh visited my residence at House NO. 834, Sector 40A, Chandigarh on 20.5.2010 and submitted a Service Report Form bearing Sr. No.7599 furhter during 20.5.2010 to 25.6.2010 (one month five days) no person proceeded the complaints I again approached...
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D
djbarry
from Ludhiana, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

company cannot give warranty

Address:Ludhiana, Punjab

i am barinder singh sagi from ludhiana , I purchased a laptop of Lenevo model no LENOVO NOTEBOOK G[protected]Q, S.NO EBO9752084 , on 1st october 2009 , Costing Rs 30000 , Bill No 206 purchased from
ONLY BRANDED
645-1 U.G Floor ,
Pakhowal Road Ludhiana
contact number[protected] , [protected] .

As per conditions i was told that the laptop has a warranty period of one year , but after some...
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R
ranjantrivedi
from Gurgaon, Haryana
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touch Pad not working properly

Address:North Delhi, Delhi

I had purchased lenovo laptop model no. G-560, on 16th june' 2010 from unique infoways, nehru place , delhi. since the day of purchase the touch pad was not working properly. When showed to the dealer, they sent me to service centre, the person told to log in the compalint at the lenovo website, which I did, and for which I got the compalint no. , but it is almost a month, my laptop is neither replaced, nor any response from the company...
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N
Nawin Kumar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding warranty

Address:Samastipur, Bihar

Dear Sir,
I have purchased a LAPTOP of LENOVO having MODEL No.- 775754Q and Sr. No.- MA8NT4Y on dated 1/1/2008 it was with one year warranty 2 Month before complition of warranty a lady staff RITU SHARMA has called me about extention of warranty and serve me information about it and we Aggred that i shall pay you 6000/- rupees for 2 year on site warrantry So i have deposited Rs.6000/- (six thousand rupees) in your...
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S
sureshch83
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Worst customer care services

Address:Hyderabad, Andhra Pradesh

Recently I bought Lenovo-G450 laptop. I didnot get any special accessories like head set, anit virus. But in some advertisements they are showing accessories are free for G450 model laptop. When I called to customer care center of Lenovo they are not able to tell the offers. They have given other sales department number but that is not at all working.
My advice is dnot buy any lenovo laptop. Its better to go for Dell....
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K
Kapil thakur
from Mumbai, Maharashtra
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Bad DVD/CD rom provide with System

Address:Shimla, Himachal Pradesh

I have by a Lenovo Y410 Laptop on july 2008.

After three or four month its DVD/CD rom is not reading any CD or DVD. Then i go to service center and they repair or changed the Drive.

But again after three or four month its DVD/CD rom is not reading any CD or DVD.
And this problem is countinued after every three- four months. so i want to change the laptops CD rom drive....
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A
amishi.agg
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No service under warranty

Address:Muzaffarnagar, Uttar Pradesh

Dear Yang Yuanqing, Alex Li, K. Ramakrishnan, Vinesh Paperwala (Sir),

I purchased a Lenovo Ideapad Y510 for Rs 44000 thousand on 3 July,2008 with serial No. ABQ0030668 from Muzzafarnagar, UP from Iconic Systems, Ansari Road Bill Invoice no 004/175.

From starting itself this product was not upto mark. Within one year it had its LCD Screen changed, motherboard changed and speakers changed from Lenevo service centre...
+2 photos
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T
tanmay0303
from Anand, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lenovo IdeaPad Y510 hinge problem : 3rd time

Address:Pune, Maharashtra

dear sir/madam,

i am a lenovo customer since 1.5 years. i purchased IdeaPad Y510
(product model : 775843Q, serial no.ABQ0001105) i have also purchased
the extended warranty(upgrade) from 1/1 CCR to 3/3 Onsitelast year.

i am a single user of this laptop and use it hardly once a week. the
hinges of this laptop have broken again. this is the 3rd time it has
happened (1st in 20/02/2009,...
+1 photos
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rakshit.kansal
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Shoddy Service Delivery

Address:Gautam Buddha Nagar, Uttar Pradesh

I have been a Lenovo Notebook customer since November 2007. Since then I have purchased their Service Packs for Extended Warranty twice (2 Year Extended Warranty & Physical Damage Pack).

In beginning June 2010, I submitted my laptop in for repairs towards damage of my charging port along with replacement of my DVD drive after much trouble. Both being extremely simple repair requests (Average lead time 1 week).
br...
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J
joginderbrar.hll
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no response from service center

Address:Karnal, Haryana

Dear Team,

I have purchased your LENOVO company LAPTOP with the amount 38300/- last year its was working fine but once its ALT and F key put out from keypaid and i was visit in your service center in Bhatinda near Bahia Fort hotel. Lenovo is big brand and no need to explain about your makit value but your service center executive no sense how to talk with customers he just refuse to listen any things and revert in very rood...
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skpawar_5587
from Mumbai, Maharashtra
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Hardware problem

Address:Pune, Maharashtra

I bought lenovo Y410 model one and half years ago. Now no even single part is working of my laptop.
Battery is not working,
DVD ROM is not working,
Fans are not working,
These parts are not working then what remains.
See prices of these parts
Battery- 6500 INR,
DVD ROM- around 6000 INR,
Fans- 2500 INR,
Total- 15000 INR. Then now how can i repair my laptop tell me. What quility...
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