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Lenovo Complaints & Reviews

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Last updated May 2, 2024
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Lenovo reviews & complaints page 203

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V
vbshah
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Antivirus not working

Address:Gujarat

dear sir,
i have purchased lenovo G560 laptop on 27/12/2010.
i have been provided mcaafe antivirus free for 12 moths asper scheme from the company.
after using net when i scan my comp., every time it ask for restart comp after removing trojans.so i aply restart . after that comp.restarts but 'yahoo' site does not opens everytime i scan process.
now i remove trojans using another antivirus the so called...
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N
nidhi shree
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cursor not working since purchase

Address:Bangalore, Karnataka

i,vikram kumar student of garden city college persuing bbm 3rd year bought my lenovo y510 laptop on 29 july 2008 from sigma infotech, #628/2,11th cross,1st stage indira nagar,bangalore,with invoice number 356.one month after the purchase the touchpad of my laptop stopped working. As i was busy withj my college work i cud'nt vist the customer care soon bt on11.08.09.i visited the lenovo service centre as my laptop was under warranty.they...
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R
rashesh231
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no replacement under warranty

Address:Udupi, Karnataka

I had lodged a complaint regarding dis-functioning of the battery of my laptop on 12th of august from RANCHI. But when I didnot receive any imformation about the battery for the next one week I called the company again . They told me that the battery complaint has been logged for RAIPUR . I made contact with the Lenovo customer care at Raipur . Thay told me that they didnot have any idea about it . But they told me that they would transfer...
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M
mayurmalviya
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Windows is not genuine

Address:Jabalpur, Madhya Pradesh

This is Mayur Malviya from Jabalpur. I baught a laptop of lenovo Sr No CBQ3256409 on 16.11.2010 from COMPUTER SHOPEE Russul chowk Jabalpur worth Rs;-34200 /- and after few days laptop is showing "WINDOWS IS NOT GENIUN". After that when i told to the shop owner about this complaint he told me to buy new WINDOWS OS CD. When i invetigate with other dealers about this laptop every buddy told me u have to get OS CD with that system....
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M
mankoo
from Mohali, Punjab
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TOUCHPAD NOT WORKING

Address:Punjab

I AM USING LENOVO Z360. FROM LAST 4 DAYS MY TOUCHPAD IS NOT WORKING AND I COMPLAINT AT CUSTOM-CARE STILL THEY DIDN'T LOCK MY COMPLAINT AND I DIDN'T GET COMPLAINT NUMBER. I WENT TO SERVICE CENTER ALSO BUT DIDN'T ATTEND PROPERLY..... PLEASE I M FACING TOO MUCH PROBLEMS PLEASE HELP ME. CUSTOMER CARE SAID TO ME THAT UR ;LAPTOP TOUCHPAD WILL BE CHANGE WITH NEW TOUCH-PAD AND GET NEW ONE. LAPTOP IS IN WARRANTY. PLEASE GET MY PROBLEM...
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C
Customer of lenovo Amit
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in repairing by dealer

Address:Gwalior, Madhya Pradesh

Hello Sir,

I am Amit Kumar, I have purchased a laptop
on[protected], unfortunately about in next 2 days,
it was being hang.

So, I contacted to my dealer then dealer formated
my pc and reloaded all the softwares many times.
But problem was not solved. Then my laptop is sent
to any service centre by the dealer on[protected]about
2 month after the date of purchasing).br...
+1 photos
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S
smitha sunny
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Offer

Address:Kottayam, Kerala

I bought lenovo laptop z460 45409 on[protected] at Rs.37000 from Oxygen Digital shop kottayam.the seller told me that there is a special offer on this purchase and the offer was a Digital Camera.they told me that the complany will sent it to me.but when I didnt get the offer I contacted the seller and that time they told me that inorder to get the offer i had to register in lenovo site before 3rd january but I got this information on last...
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R
rashesh231
from Bengaluru, Karnataka
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non replacement of product under warranty

I had lodged a complaint with the company about the battery of my laptop which was not working properly and was under warranty then . I lodged the complaint on 12th of August , 2010 . The battery was under warranty till the 2nd of October , 2010 . The complaint was made from Ranchi but they told me that as they did not have any service centre in Ranchi , the complaint would be dealt with in Raipur which was their nearest service centre to...
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P
probir
from Mumbai, Maharashtra
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red blobs on screen

Address:Mumbai City, Maharashtra

i have purchased lenovo ideapad y550 having vista x64 bit. my laptop screen has become horrible. the screen is with red blobs. this is the 2nd time the problem is coming. i had gone to service center and had lodged a complaint. they said it will take 15 days to replace the screen. but suddenly within those 15 days the screen again become normal as if no problem was there. so i called them & cancalled the complaint.

but...
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S
samiran.majhi
from Baloda Bazar, Chhattisgarh
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GROUPED OF PURCHASED ISSUE

Address:Howrah, West Bengal

lenovo consumer care ref no - [protected]
07 jan 2011


subject ;- grouped of purcased issue.....

sir
i am using lenovo note book . as my laptop charger is not working .i contact...
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P
Pridhvee raj
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service not done from 4th December 2009

Address:Bangalore, Karnataka

My brother he’s working in TCS Mumbai and he gave me Lenovo Y710 Laptop as my birthday Gift, He bought it on 4th January 2009 and gave me. Working nicely till November of 2009,
One day I found my Laptop screen got a single line on it and immediately I called up Lenovo customer care service regarding my laptop screen damage(Photo uploaded), as on their suggestion I forwarded the scanned copy of bill (for warranty) to [protected]@lenovowarranty.co.in....
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M
mayurmalviya
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

OS problem

Address:Jabalpur, Madhya Pradesh

I have purchsed a laptop of lenovo on[protected]. after few days the laptop is showing message that "your windos OS is not orignal version" now when i called to Custmer care department of lenovo they said sir you have to pay more ten thousand rs for orignal Operating system.Sir this is my request that Kindly justic the matter.
regards
MAYUR MALVIYA
[protected]...
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girija sikarwar
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

windows not genuine

Address:Agra, Uttar Pradesh

dear sir/mam....

my laptop i.e lenovo G560
Model name-20042.....,s/n-CBQ3746335......,MO-CB00090202.....,FACTORY ID--PRC4
i have purchased this laptop on 8th nov and my windows is also genuine......but a message is showing since 7-8 days that the windows is not genuine............so pls kindly solve my problem regarding this.....i wl be highly obliged to u........ ....
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M
Mihir Dixit
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to Start Laptop

Address:Vadodara, Gujarat

Hereby i facing a crucial problem since 1 week, due to which my projects have hanged off. The problem i am facing is clarified below.

When I start my laptop,it shows the power supply to be on, but the display screen don't show anything.Few minutes later three beeps are heard. I have 3yr warranty, so hereby i would like to submit my complaint.

Please do the needful as earliest as possible....
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D
deepa33
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Consumer harassment - denying proper service

Address:Karnataka

I have to say, i can understand your frustration. I got a company laptop (Lenovo x201). This laptop was bought from Frontier (Bangalore) in May 2010. From the first few day, I had issues with the track pad and touchpad. My company has got onsite service contract for the machine.

The keyboard was replaced after Frontier representative confirm the problem exist. This solved the track pad issue. The touchpad was also replaced....
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V
Vishal Vijay
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Request letter for recovery dvd

Address:Kerala

I lost my operating system and all in built drivers . I have the recovery dvd. Which is created by me. But it is not working properly. It have some file missing. Because i need the recovery dvd.

s/n:CBQ1808444
LENOVO G60
OS KEY:
J4DGC-QX7FX-47J8V-MBX2V-7DPX3

i have the warrenty

address:
Rajcrown
PO Mundayadu
Kannur
Kerala
670597...
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R
rishi dev kumar
from Kuzhithurai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

warranty update

Address:Patna, Bihar

sir
i have a lenovo laptop .machine type mode -lenovog550gt6600f53072320pw1b2958g6q[2958].....machine serial no-cbq1111879.... i have purchased it on 13-jan-2010.but my warranty expires on 1-dec-2010... so i want to update my warranty period....
thanks
name-rishi dev kumar
phone no-[protected]
email [protected]@gmail.com...
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M
mahee11487
from Ghugus, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor service

Address:Rajasthan

Dear Team
This is to draw your attention towards my experience with your product Lenovo Y series 510. I regret to mention it has been most dissatisfying.
I purchased the device in Apr 09. On the very next day, a defect in the keypad was identified, however this was addressed by the retailer and the replacement was done.
Within 4 months o[censored]sage, the left hinge of the laptop broke and the device became unusable. I approached...
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Amit kumar sahu lenovo
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Warranty

Address:Chhattisgarh

sir When i purchase my laptop from dealer.he provide me 2year warranty but today they not provide me...
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imkum
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

keyboard problem

Address:Kamrup, Assam

Dear Sir/Madam,
I have encountered a problem in my laptop. my keyboard doesn't work.
So i kindly request your guidance....
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