Lenovo Complaints & Reviews

Lenovo Laptop — no service

COMPANY NAME: LENOVO
CONSUMER NAME : KUNAL NAVHATE
PRODUCT TYPE: LAPTOP COMPUTER
SERIAL NUMBER:MA83RMC
COMPANY LENOVO INDIA LTD

lenovo Y410 model — unable to work CD-ROM

I purchase my lenovo Y410 laptop 3 months ago.from last 1 week the CD_ROM OF Laptop unable to read CDs and not worked properly.

Lenovo — Laptop dead within a week of purchase

Hi,

I purchased a Lenovo S10 laptop - (S. No. - EB[protected] on the 21st of May 2009. and within a week i.e. on 27th morning itself, the computer failed to start up.

I have tried almost all the phone numbers and emails given on Lenovo site, but found no one taking ownership of providing the service for the same.

Anyways I would not like to have my laptop repaired within a week of purchase and need a refund of the entire amount I paid for the worst quality product.

Please help em in getting the same.

Best Regards
Manoj

This isn't working properly from when i buyed this series plz... helpme what todo

lenovo is a damn fu_king company, , , , , , , i have extended my warranty by paying rs4000, , , and dey dont have da record of it, , , , , and further they asked for documents of it, , , i have send them thrice, , , , and after a certain time they stop replying ur mail...and now i i have to spent money in making laptop alright, , , , , now i ll try to drag dis company in da court

Lenovo computers — upgrade to windows 7

While purchasing my new computer, I was concerned over what I had heard about Vista. I was told that I could get a free Windows 7 upgrade. Sounds great . Went order the upgrade and the theives want to charge me $30 USD($35 CDN) top deliliver it to me. What a joke. You can ship something like that for less than $10. I know that Lenovo is getting some kind of kickback or special deal to offset the cost of the upgrades. If I would have known about the farce, then I would have waited to purchase my new computer and saved close to $40. This disgusts me to no end.

Lenovo computers — DVD Drive

Dear Sir
I had purchased a lenovo laptop from croma rohini on 26/12/2008.Its DVD drive stopped working after 6 months of purchase.I lost the original purchase invoice , so i took a copy of the invoice on 9/12/2009 from croma.I been to lenovo customer center at distrit centre, janakpuri on 9/12/2009.They said me to register a complain with customer care.I called customer care ,they told me that they only have machine manufacturing date not the sales date so i need to send a scan copy of invoice to there mail id.the copy was send by district center office .District centre office told me that they will get back to me when they receive dvd drive.I called district centre office on 9/12/2009.The informed no case has been registered in my name.When I called customer care they told me that my case has been canceled because the mistook the reprint date as the sales date.now the are asking me to send the invoice copy ones again although the have all the details.Moreover the customer care executive misbehave with me on phone.Lenovo laptop has a one year purchase warranty.

Sir/Madam,
I have laptop of Y410 series with open type DVD drive.Since jan 2009 i have changed DVD drive 5 times but yet again i strucked with same problem. I have, all receipt that i got on replacing of DVD drive. This trouble gives me too much harassment.
please help me out.

Comprehensive warranty was taken on my laptopserial no EB[protected]
Whne there was an issue I took it to the service center and they said they need case ID to do the work
When called up lenovo they said serial no is not reflecting in their database.
After constant follow up for a week Case ID was generated and gave it to service center . after 3 days service center call up and said they are closing down and hence pick up the laptop without getting repaird.
And then give it for repair in another service center. When called up lenovo they said they cant generate a case id before 7 days. The case is still pending.

I have purchased a Lenovo X61s notebook from IBM - Lenovo Dubai.

Additionally i purchase 2 GB RAM and protection warrenty for 3 years.

System having heating issue from day one, service centre people has already replaced the FAN two times, but still the same issue is going on.

Because of overheating i can see some

- hairline cracks in palm area , breezer,
- display screen losse moving almost 5 mm
- all the system locks screws get loose
- Battery got faulty because of always operating in high temprature

After placing many requests, service centre people unable to fix the problem.

I still have 3 month warrenty.

Send many mails to SMC centre but no response.

Please exedite this and impose a penalty on service provider and fix the problem.

Thanks


Manoj Goel

Type : 7669 - 3KG
Serial No : L3E3056
Call Ref No : P4LZ62S
Mobile No : [protected]

From,
Prashob.P.A
Krishna Sree
K-Puram PO,Thanalur Via
Malappuram DT
Kerala State-India
Pin-676307
Email: [protected]@gmail.com
Mob.[protected]



Dear sir,

I had purchased Lenevo G550 lap top with one year inernational warrenty. My laptop found problem in warrenty period so registered claim that ref no[protected]. As per this no i submit the system for repair in their authoized sevice center M/s.Redington India Ltd, PT Usha Road, Calicut.

1-Problem that is- Some times don't switch on the Machine.

As per this complaint The service Engineer checked the system and just remove and refit the RAM and close the warrenty call. After three days the same issue shows and reported as well over phone and there after email to company and service center. Now Company says that they can't reopen that call since the warrenty period expired.

Machine Model-G550
Sl No-CBG2491859
Warrenty Period[protected] to[protected]

Problem found date[protected]Sunday)
Intimated Date[protected]
Call open Date[protected]
Engineer Inspected Date[protected]Just done remove & refix the RAM)
(This time Service engineer faild to identify the problem that is main issue)
Call closed by Service center[protected]

Problem again Shows[protected] Night (Reported over Phone to service center)
Intimated through mail[protected]
Lenevo repied on[protected] Reply-As per trail mail Machine is out of warrenty
My Reply on[protected]"But this issue shows in warrenty period that i reported on 1st august"
Lenevo Reply on[protected] " Yes the issue shows warrenty period and we have also logged the case period & the case was closed by replacing the parts"

As per this reply Service center used some parts but that not used in my machine ( i have proof that their call report, in that report only refix the ram only, pls refer attachment)

After that i went service center they told me give me 15days to solve the issue. After 15 days i mailed to lenevo their reply is that "we have clearly informed you that we are not supporting for out of warrenty"

Now service center findings that the problem was in Mother Board approximately More than Rs-12000/-(Rupees twelve thousand) that they didn't give through mail or writen format also.

Kindly help. I have mail conversations for proof that i submit if required.

Lenevo email Id- [protected]@in.ibm.com
Service Center Email Id- [protected]@redington.co.in


Thanks & Regds,

Prashob.P.A

I have bought Lenovo Z580 model, model name 20135 with serial number QB05247350 ideapad on 13/08/2012 from System Needs, Saraswathipuram, Mysore. As per the invoice the company has offered three years of warranty. From 2nd of Nov. 2014, the keyboard of the laptop is not functioning. As per the instruction of the Lenovo servicing centre in Mysore a complaint was registered with the company over phone through toll-free number and a copy of the invoice was sent to the company's proof of purchase department of Lenovo for warranty verification on[protected]. Unfortunately the company refused to take the responsibility to repair the keyboard stating that the warranty period was over as there is only one year warranty. It is very clear from the invoice that the warranty is for a period of three years – warranty from 13-08-12 to[protected].
The company has been repeatedly asking for extended warranty documents irrespective of the fact that the invoice clearly indicates that the warranty is for a period of three years. It is evident from the invoice that the problem has aroused during the warranty period. Therefore it seems that the company is trying to prolong the process and evade from the responsibility. Now it is more than one month that I couldn't use the instrument which has caused me enormous trouble and unnecessary expense.

Lenovo a7000

I have updated my lenovo a7000...but Every app I am using is on phone storage but I want it to run on SD card...nd 1 more problem is that I can not move any app to SD card...
So please I want my old update back...
Thanks...

this is only dealer fault company has mentioned in manual this is facility is only available in se;ected models
actually it is only working outside india, indian models dun have this facility

i am also purchage lenovo laptop g560 but i am not satisfied for laptop features.

Yes the same thing i was facing..i was also felling to cheated by lenovo.i have no words to say anything about lenovo..they are cheaters..the cheat me by money and as we as by words..so after that i can't believe on dis..

i was also facing same problems...

I also purchased G560 lappy. But not satisfied with this sim slot feature...

i also had purchased g560 and facing same problem.

Ya i m also not setisfd with the SIM Slot feature.
From the Manuall Book its showing that how to use the SIM in G560 Lappy and i also tryed to do the same shown in the instruction but not working. I also askd to Dealer the told me that this feature is only available in Notbook or Mini Laptop.
So, if this feature is not available in this Laptop then why its showin in Manull book...?
this is a part of fraud by the Lenovo Co.
Just stop cheating us...

SAME AS WELL AS

yes i also faced that. LENOVO is cheating Company

I have purchased G560 on 19 Mar 2011, its the same thing. The dealer as well as Lenovo company cheated us.
Dear Lenovo, please stop this kind of cheating.

lenovo laptop G560 — keypad is not working properly

Dear Sir/Madam,

Sorry to soy this , my lenovo laptop G 560 key pads is not working properly form last 3 months , i am still under warranty , so please help me with issue as soon as possible

Awaiting for your response


Thanks and Regards

Santhosh.r

LAPTOP ADAPTER

LAPTOP SERIAL NO-:PH01XLWW MODLE NO-:80G00003GIN PROVLEM ADOPTER DAD.

MONITOR HAVING NO DISPLAY

After powering also the monitor is showing no display

big problem

my web cam is not working.when i click to the lenovo easy capture it seems thats camera "initiallization failled, lenovo easy capture closed".i do know what to do.because after seeing this problem i installed my camera driver it was installed smoothly..after that also easy capture is not working... pl send the solution... please submit this complain and give me my case id as soon as possible

Email me the complete details of your machine i., e: model No, Serial No.
along with the issue to [protected]@lawyer.com

i want the solution

Laptop Y330 Ideapad — CD drive

I Have purchased Y330 laptop form your karnal dealer in May 09. i am unable to run any cd in my cd drive.
i am trying to contact helpline no.[protected] but unable to talk to him.

Lenovo ideapad Y330 — Faulty laptop

Hi,
I bought my laptop (Y330) from Unique infoways P. Ltd, 308, 3rd Floor, Skylark building in Nehru Place, on 11/06/09. I have been facing problems with the hard disk drive of the laptop since then and have already got it replaced twice, after taking a lot of trouble, as your customer care system is more than pathetic. The hard disk drive has again stopped working. I'm extremely agitated and concerned about my money and I would like you to kindly take the product back and refund my money, as I'm sick of trying to call your customer care every second month, wait for your kind gesture in arranging for the part and running around the city with my laptop to get the faulty part replaced. I would also like to inform you that I'm also considering filing a case in the consumer court for the same.

Would appreciate if this mail is not sent to junk and i get a reply from your company on this.

Abhishek Upadhyay

Lenovo ideapad Y330 — dvd/cd writer

my laptop serial no :EB10079468
"Dvd/cd drive not working " and these product purchase on 07/07/2009 in hyderabad
Details about the shop
SHWETA COMPUTER BAZAR
Shop no.80.81.82.M9 & M10
GROUND FLOOR. C.T.C.PARKLANE
SECUNDERRABAD 500003
PHONE NO.66383117/3118/3119

my problem is that i have updated my laptop warranty for one year since jan 2010, but still it is not updated as i made number of phone calls. now adapter is not working but still i cant avail the warranty services.
please look into the matter

e mail-:[protected]@gmail.com

DEAR SIR,
I HAVE PURCHASE A LENOVO LAPTOP ON 4 FEBRUARY 2010.I REQUEST YOU TO PLEASE UPDATE MY WARRANTY AS SOON AS POSSIBLE.I HAVE PROBLEM WITH MY BATTERY. REF.NO.-[protected]

WAITING FOR YOUR REPLY,
THANKS,
ABHISHEK KUMAR SINGH,
GR.NOIDA
MOB-[protected]
E.[protected]@GMAIL.COM

DEAR SIR,
I HAVE PURCHASE A LENOVO LAPTOP ON 4 JANUARY 2010.I REQUEST YOU TO PLEASE UPDATE MY WARRANTY AS SOON AS POSSIBLE.I HAVE PROBLEM IN DISPLAY THE LINES AND GRAINS ARE FORMING IN THE LAPTOP

WAITING FOR YOUR REPLY,
THANKS
ABUDHEEN .A
MALAMPUZHA PALAKKAD KERALA
PH-[protected]
[protected]@gmail.com

Dear sir,

I am one of your costumer i have purchase G560 laptop on 24/01/2011 at Ahmadabad, Gujarat, from last week i am having problem in web camera for that i have complan at your Bangalore office by phone from that i have got complan no: [protected] & i have deposited my lap top at your Ahmadabad service center (silvertouch) on 23/03/2011

sir this is my humble request please exchange me a new laptop because not even 2 months has completed and it is very difficulty to ex plane to my family please do the need full and oblige you call me on my cell no: [protected]. please reply me soon .


Thanking you, Girish.Harwani

WEB CAM — NOT SERVICE PROVIDER IN WARRANTY TIME AND NOW

Sir.

I purchased a digital camera in 2009 in one year warranty (cost of rupees 5000/- ) from wespro company after wathing T.V adevertisement. the company deleare its manifesto that if costomer not setisfied with the product he can returen the product and get his mony back in fifteen to thery days. my camera did not work properly and he did not on . I have complaint within time and go to service station provided by the company in zirakpur punjab.
there are no any responce by the company. i have complaint many time i have harrased by them.
CAM model no dv 542
resipt no of service station zirakpur 10953(15/10/2009)

sir, please consontrate my complaint.

Name. AMIT KUMAR
Email. [protected]@gmail.com

Dear Sir,

This is with reference to my 1 year Warranty Pack which i had purchased on
25-AUG-2010( nearly SOME DAYS ARE LEFT ) In these 6 MONTHES, i have mailed them scans of all the required bills 100 times, have made 1000's of phone calls and another 100's of emails and each time i am told that it will be updated soon but still nothing has been done. My Laptop is giving many problems since a long time but i am not able to avail the warranty services because they are not updating my laptop warranty in their database . This has caused me immense trouble by hampering my work because of laptop problem, has given me a lot of mental trouble and has wasted a lot of my time and finances on it .
I would request you to please help me in this case and punish Lenovo with a huge penalty so that they learn a lesson from it. Many of my other friends are also experiencing the same problem .
Their mail address are [protected]@lenovowarranty.co.in ; [protected]@lenovowarranty.co.in ; [protected]@in.ibm.com .

Waiting for your reply .

Thanks & Regards,
Lovekush soni,
The white house Ltd,
Phone No - [protected] .
email [protected]@gmail.com

Lenovo — regarding warranty update

I bought a lenovo laptop on 1.12.2010.i got keyboard problem and in the company service centre they are saying i m out of warranty period they told to mail the bill and i did it stil they are asking for further documents like dealer invoice whch i dont know wht it mean.i think by the time they update my warranty my warranty period will be finished

I have send a copy of bill to the [protected]@lenovoreg.com to update warranty period but they can not send me response mail.
so please update the warranty period.
laptop lenovo core i[protected]
sno:-CBQ2390165
my complain is registered but they can not provide me service my complain no is [protected].

To, Date:- 29/05/2013

From Nilkesh K Lodaya
Sub :- Z370 Model Sr.QB04307516 Complain abowt Wireless lan Not Connectivity Upper Kes Lower Kes & Mother Bord Lapttop Comlety Daet Pooblen
I am unhappy to inform you that in spite of many complain given I have not got a snigle result In Spite I have lost all the other work bue to your delay in repairing my laptop
I Would Like to inform you that your service is not good and Iwouid like to expact more and good result from you
I will not agree to you any Promises untill I get my Complain fully satisi fied all my work is very bad affacted
you are unable to solve my problem I woud revuest you to replace my piceses As I Have given you a lot of Complain and time Iwant my wonk done as soon as possible And I wish that you will understand
My Problem And Do The Same As Soon As Possible I An Attaching All The Complain Date:[protected]

Thanking You
Nilkesh Kuverji Lodaya
+91 [protected]







JAWAHAR COMPUTER SHOPEE NEAR BANK OF MAHARASHTRA V.P.ROAD PACHORA
INVOICE NO :- 203 INVOICE Date:- 06/07/2012
LENOVO LAPTOP MODAL NO :- (Z-370) SR.NO QB04307516

COSEUMER NAME :- NILKESH KUVERJI LODAYA
COSEUMER Add :- 10 Sachi Plaza Opp Old B, J, Market Jalgaon 425 001 ( M S ) Mo [protected]

Invoice Date :- 06/05/2013 Complend Date :- 29/05/2013

Complend No Networking Complend Date Complend TOLL FREE NO
[protected] Wireless Lan Not Connectivity 29/05/2013 Not Solve Complend TOLL FREE NO

[protected] Wireless Lan Not Connectivity 4/6/2013 Not Solve Complend TOLL FREE NO

[protected] Wireless Lan Not Connectivity 5/6/2013 Not Solve Complend TOLL FREE NO

[protected] Wireless Lan Not Connectivity 05/06/2013 Not Solve Complend TOLL FREE NO
[protected] Uppre Kes Lower Kes & Mother Bord 05/06/2013 Not Solve Complend

[protected] Wireless Lan Not Connectivity 29/056/2013 Not Solve Complend TOLL FREE NO
[protected] Uppre Kes Lower Kes & Mother Bord 29/056/2013 Not Solve Complend

[protected] Wireless Lan Not Connectivity 11/7/2013 Not Solve Complend TOLL FREE NO
[protected] Uppre Kes Lower Kes & Mother Bord 11/7/2013 Not Solve Complend

[protected] Wireless Lan Not Connectivity 19/07/2013 Not Solve Complend Suprito /Vikas
[protected] Uppre Kes Lower Kes & Mother Bord 19/07/2013 Not Solve Complend Suprito /Vikas

[protected] Wireless Lan Not Connectivity 22/07/2013 Not Solve Complend Innus / Man
[protected] Uppre Kes Lower Kes & Mother Bord 22/07/2013 Not Solve Complend Innus / Man

[protected] Wireless Lan Not Connectivity 23/07/2013 Not Solve Complend
[protected] Uppre Kes Lower Kes & Mother Bord 23/07/2013 Not Solve Complend

[protected] Wireless Lan Not Connectivity 26/07/2013 Not Solve Complend Amrita
[protected] Uppre Kes Lower Kes & Mother Bord 26/07/2013 Not Solve Complend Amrita

No Wireless Lan Not Connectivity 14/08/2013 Not Solve Complend Vinay
No Uppre Kes Lower Kes & Mother Bord 14/08/2013 Not Solve Complend Vinay

No Wireless Lan Not Connectivity 22/08/2013 Not Solve Complend Ashvini
No Uppre Kes Lower Kes & Mother Bord 22/08/2013 Not Solve Complend Ashvini

Raparing Wireless Lan Not Connectivity 23/08/2013 Not Solve Complend Mayur
Raparing Uppre Kes Lower Kes & Mother Bord 23/08/2013 Not Solve Complend Mayur

[protected] Wireless Lan Not Connectivity 26/08/2013 Not Solve Complend Pravin
[protected] Uppre Kes Lower Kes & Mother Bord 26/08/2013 Not Solve Complend Pravin

TELEPHONE 26/08/2013 Not Solve Complend Jishan :-
TELEPHONE 26/08/2013 Not Solve Complend Jishan :-

28/08/2013 Not Solve Complend Kushana
28/08/2013 Not Solve Complend Kushana

TELEPHONE 30/08/2013 Not Solve Complend Chandana
TELEPHONE 30/08/2013 Not Solve Complend Chandana

6/9/2013 Mahindra

[protected]@lencare.co.in
6/9/2013 Ph No.[protected] Rohan
Bill
[protected] Wireless Lan Not Connectivity 13/09/2013 Not Solve Complend Azim Saya
[protected] Uppre Kes Lower Kes & Mother Bord Not Solve Complend Azim Saya

[protected] Uppre Kes Lower Kes & Mother Bord 14/09/2013 Vinay






Name :- Mohan Salvi Mobile No:- [protected]

K4 note mobile phone Charger problem

Hi sir since from 1 months i m getting problem abt my phone charger ...i hv visited to lenovo servicing center they r also nt responding from last 30 days so pleas do my need full

I am working in Diesel Locomotive Works Varanasi. My PC's Moniter is not working Properly and purchage a new pc P.O.No.[protected].08276269 Dated:17.05.08.
Hence this PC is warranty under 3 year, so please login my complaint.

Therefore you are requested to kindly solve the problem as soon as possible.
And moniter details as under:

Type/Model: 6307-BTE
Serial Number : 1S6307BTEV1P4800

Lenovo — about our product and validation

MY NAME IS SAGAR BADHAN .MY LAPTOP MODEL NO. IS 775787Q
AND SERIAL NO . IS MAA9ENF.I WANT TO COMPLAINT ABOUT YOUR PRODUCT THAT I PURCHASED IT ON 11 DEC, 08. AFTER THAT DAY I FACED MANY PROBLEM WITH THIS PRODUCT . U CAN CHECK IT .I COMPLAINT ABOUT THU PRODUCT ATLEAST 24OR25 TIMES.I FACE...so many problems at present m facing problem with disc driver it does not read any disc. and other problem that is hard disc failure laptop gave m message about hard disc failure...ur service man has told me that my warranty has been expired but i have bill of purchase that show validity. while facing many problems...atlast i want new laptop.i hop u will take action soon

ur company made poor product

Mr Giri,
As a Dealer I am not responsible for the Gift Item because that gift was committed by the company not from me, and when you sent the required documents to the company the scheme period was expired, So they returned the full amount of Your DD.

And the second thing is your loaded vista showing pirated issues because i think you didn't do the activation or validation of the OS, You can see the COA sticker of Microsoft which shows the authenticity of the OS, If any problem related to activation occurs You can contact Microsoft Toll free Number:[protected]


thanks a lot
Subhakanta
NS COMPUTERS