Lenovo Complaints & Reviews

i want the solution

Laptop Y330 Ideapad — CD drive

I Have purchased Y330 laptop form your karnal dealer in May 09. i am unable to run any cd in my cd drive.
i am trying to contact helpline no.[protected] but unable to talk to him.

Lenovo ideapad Y330 — Faulty laptop

Hi,
I bought my laptop (Y330) from Unique infoways P. Ltd, 308, 3rd Floor, Skylark building in Nehru Place, on 11/06/09. I have been facing problems with the hard disk drive of the laptop since then and have already got it replaced twice, after taking a lot of trouble, as your customer care system is more than pathetic. The hard disk drive has again stopped working. I'm extremely agitated and concerned about my money and I would like you to kindly take the product back and refund my money, as I'm sick of trying to call your customer care every second month, wait for your kind gesture in arranging for the part and running around the city with my laptop to get the faulty part replaced. I would also like to inform you that I'm also considering filing a case in the consumer court for the same.

Would appreciate if this mail is not sent to junk and i get a reply from your company on this.

Abhishek Upadhyay

Lenovo ideapad Y330 — dvd/cd writer

my laptop serial no :EB10079468
"Dvd/cd drive not working " and these product purchase on 07/07/2009 in hyderabad
Details about the shop
SHWETA COMPUTER BAZAR
Shop no.80.81.82.M9 & M10
GROUND FLOOR. C.T.C.PARKLANE
SECUNDERRABAD 500003
PHONE NO.66383117/3118/3119

my problem is that i have updated my laptop warranty for one year since jan 2010, but still it is not updated as i made number of phone calls. now adapter is not working but still i cant avail the warranty services.
please look into the matter

e mail-:[protected]@gmail.com

DEAR SIR,
I HAVE PURCHASE A LENOVO LAPTOP ON 4 FEBRUARY 2010.I REQUEST YOU TO PLEASE UPDATE MY WARRANTY AS SOON AS POSSIBLE.I HAVE PROBLEM WITH MY BATTERY. REF.NO.-[protected]

WAITING FOR YOUR REPLY,
THANKS,
ABHISHEK KUMAR SINGH,
GR.NOIDA
MOB-[protected]
E.[protected]@GMAIL.COM

DEAR SIR,
I HAVE PURCHASE A LENOVO LAPTOP ON 4 JANUARY 2010.I REQUEST YOU TO PLEASE UPDATE MY WARRANTY AS SOON AS POSSIBLE.I HAVE PROBLEM IN DISPLAY THE LINES AND GRAINS ARE FORMING IN THE LAPTOP

WAITING FOR YOUR REPLY,
THANKS
ABUDHEEN .A
MALAMPUZHA PALAKKAD KERALA
PH-[protected]
[protected]@gmail.com

Dear sir,

I am one of your costumer i have purchase G560 laptop on 24/01/2011 at Ahmadabad, Gujarat, from last week i am having problem in web camera for that i have complan at your Bangalore office by phone from that i have got complan no: [protected] & i have deposited my lap top at your Ahmadabad service center (silvertouch) on 23/03/2011

sir this is my humble request please exchange me a new laptop because not even 2 months has completed and it is very difficulty to ex plane to my family please do the need full and oblige you call me on my cell no: [protected]. please reply me soon .


Thanking you, Girish.Harwani

WEB CAM — NOT SERVICE PROVIDER IN WARRANTY TIME AND NOW

Sir.

I purchased a digital camera in 2009 in one year warranty (cost of rupees 5000/- ) from wespro company after wathing T.V adevertisement. the company deleare its manifesto that if costomer not setisfied with the product he can returen the product and get his mony back in fifteen to thery days. my camera did not work properly and he did not on . I have complaint within time and go to service station provided by the company in zirakpur punjab.
there are no any responce by the company. i have complaint many time i have harrased by them.
CAM model no dv 542
resipt no of service station zirakpur 10953(15/10/2009)

sir, please consontrate my complaint.

Name. AMIT KUMAR
Email. [protected]@gmail.com

Dear Sir,

This is with reference to my 1 year Warranty Pack which i had purchased on
25-AUG-2010( nearly SOME DAYS ARE LEFT ) In these 6 MONTHES, i have mailed them scans of all the required bills 100 times, have made 1000's of phone calls and another 100's of emails and each time i am told that it will be updated soon but still nothing has been done. My Laptop is giving many problems since a long time but i am not able to avail the warranty services because they are not updating my laptop warranty in their database . This has caused me immense trouble by hampering my work because of laptop problem, has given me a lot of mental trouble and has wasted a lot of my time and finances on it .
I would request you to please help me in this case and punish Lenovo with a huge penalty so that they learn a lesson from it. Many of my other friends are also experiencing the same problem .
Their mail address are [protected]@lenovowarranty.co.in ; [protected]@lenovowarranty.co.in ; [protected]@in.ibm.com .

Waiting for your reply .

Thanks & Regards,
Lovekush soni,
The white house Ltd,
Phone No - [protected] .
email [protected]@gmail.com

Lenovo — regarding warranty update

I bought a lenovo laptop on 1.12.2010.i got keyboard problem and in the company service centre they are saying i m out of warranty period they told to mail the bill and i did it stil they are asking for further documents like dealer invoice whch i dont know wht it mean.i think by the time they update my warranty my warranty period will be finished

I have send a copy of bill to the [protected]@lenovoreg.com to update warranty period but they can not send me response mail.
so please update the warranty period.
laptop lenovo core i[protected]
sno:-CBQ2390165
my complain is registered but they can not provide me service my complain no is [protected].

To, Date:- 29/05/2013

From Nilkesh K Lodaya
Sub :- Z370 Model Sr.QB04307516 Complain abowt Wireless lan Not Connectivity Upper Kes Lower Kes & Mother Bord Lapttop Comlety Daet Pooblen
I am unhappy to inform you that in spite of many complain given I have not got a snigle result In Spite I have lost all the other work bue to your delay in repairing my laptop
I Would Like to inform you that your service is not good and Iwouid like to expact more and good result from you
I will not agree to you any Promises untill I get my Complain fully satisi fied all my work is very bad affacted
you are unable to solve my problem I woud revuest you to replace my piceses As I Have given you a lot of Complain and time Iwant my wonk done as soon as possible And I wish that you will understand
My Problem And Do The Same As Soon As Possible I An Attaching All The Complain Date:[protected]

Thanking You
Nilkesh Kuverji Lodaya
+91 [protected]







JAWAHAR COMPUTER SHOPEE NEAR BANK OF MAHARASHTRA V.P.ROAD PACHORA
INVOICE NO :- 203 INVOICE Date:- 06/07/2012
LENOVO LAPTOP MODAL NO :- (Z-370) SR.NO QB04307516

COSEUMER NAME :- NILKESH KUVERJI LODAYA
COSEUMER Add :- 10 Sachi Plaza Opp Old B, J, Market Jalgaon 425 001 ( M S ) Mo [protected]

Invoice Date :- 06/05/2013 Complend Date :- 29/05/2013

Complend No Networking Complend Date Complend TOLL FREE NO
[protected] Wireless Lan Not Connectivity 29/05/2013 Not Solve Complend TOLL FREE NO

[protected] Wireless Lan Not Connectivity 4/6/2013 Not Solve Complend TOLL FREE NO

[protected] Wireless Lan Not Connectivity 5/6/2013 Not Solve Complend TOLL FREE NO

[protected] Wireless Lan Not Connectivity 05/06/2013 Not Solve Complend TOLL FREE NO
[protected] Uppre Kes Lower Kes & Mother Bord 05/06/2013 Not Solve Complend

[protected] Wireless Lan Not Connectivity 29/056/2013 Not Solve Complend TOLL FREE NO
[protected] Uppre Kes Lower Kes & Mother Bord 29/056/2013 Not Solve Complend

[protected] Wireless Lan Not Connectivity 11/7/2013 Not Solve Complend TOLL FREE NO
[protected] Uppre Kes Lower Kes & Mother Bord 11/7/2013 Not Solve Complend

[protected] Wireless Lan Not Connectivity 19/07/2013 Not Solve Complend Suprito /Vikas
[protected] Uppre Kes Lower Kes & Mother Bord 19/07/2013 Not Solve Complend Suprito /Vikas

[protected] Wireless Lan Not Connectivity 22/07/2013 Not Solve Complend Innus / Man
[protected] Uppre Kes Lower Kes & Mother Bord 22/07/2013 Not Solve Complend Innus / Man

[protected] Wireless Lan Not Connectivity 23/07/2013 Not Solve Complend
[protected] Uppre Kes Lower Kes & Mother Bord 23/07/2013 Not Solve Complend

[protected] Wireless Lan Not Connectivity 26/07/2013 Not Solve Complend Amrita
[protected] Uppre Kes Lower Kes & Mother Bord 26/07/2013 Not Solve Complend Amrita

No Wireless Lan Not Connectivity 14/08/2013 Not Solve Complend Vinay
No Uppre Kes Lower Kes & Mother Bord 14/08/2013 Not Solve Complend Vinay

No Wireless Lan Not Connectivity 22/08/2013 Not Solve Complend Ashvini
No Uppre Kes Lower Kes & Mother Bord 22/08/2013 Not Solve Complend Ashvini

Raparing Wireless Lan Not Connectivity 23/08/2013 Not Solve Complend Mayur
Raparing Uppre Kes Lower Kes & Mother Bord 23/08/2013 Not Solve Complend Mayur

[protected] Wireless Lan Not Connectivity 26/08/2013 Not Solve Complend Pravin
[protected] Uppre Kes Lower Kes & Mother Bord 26/08/2013 Not Solve Complend Pravin

TELEPHONE 26/08/2013 Not Solve Complend Jishan :-
TELEPHONE 26/08/2013 Not Solve Complend Jishan :-

28/08/2013 Not Solve Complend Kushana
28/08/2013 Not Solve Complend Kushana

TELEPHONE 30/08/2013 Not Solve Complend Chandana
TELEPHONE 30/08/2013 Not Solve Complend Chandana

6/9/2013 Mahindra

[protected]@lencare.co.in
6/9/2013 Ph No.[protected] Rohan
Bill
[protected] Wireless Lan Not Connectivity 13/09/2013 Not Solve Complend Azim Saya
[protected] Uppre Kes Lower Kes & Mother Bord Not Solve Complend Azim Saya

[protected] Uppre Kes Lower Kes & Mother Bord 14/09/2013 Vinay






Name :- Mohan Salvi Mobile No:- [protected]

K4 note mobile phone Charger problem

Hi sir since from 1 months i m getting problem abt my phone charger ...i hv visited to lenovo servicing center they r also nt responding from last 30 days so pleas do my need full

I am working in Diesel Locomotive Works Varanasi. My PC's Moniter is not working Properly and purchage a new pc P.O.No.[protected].08276269 Dated:17.05.08.
Hence this PC is warranty under 3 year, so please login my complaint.

Therefore you are requested to kindly solve the problem as soon as possible.
And moniter details as under:

Type/Model: 6307-BTE
Serial Number : 1S6307BTEV1P4800

Lenovo — about our product and validation

MY NAME IS SAGAR BADHAN .MY LAPTOP MODEL NO. IS 775787Q
AND SERIAL NO . IS MAA9ENF.I WANT TO COMPLAINT ABOUT YOUR PRODUCT THAT I PURCHASED IT ON 11 DEC, 08. AFTER THAT DAY I FACED MANY PROBLEM WITH THIS PRODUCT . U CAN CHECK IT .I COMPLAINT ABOUT THU PRODUCT ATLEAST 24OR25 TIMES.I FACE...so many problems at present m facing problem with disc driver it does not read any disc. and other problem that is hard disc failure laptop gave m message about hard disc failure...ur service man has told me that my warranty has been expired but i have bill of purchase that show validity. while facing many problems...atlast i want new laptop.i hop u will take action soon

ur company made poor product

Mr Giri,
As a Dealer I am not responsible for the Gift Item because that gift was committed by the company not from me, and when you sent the required documents to the company the scheme period was expired, So they returned the full amount of Your DD.

And the second thing is your loaded vista showing pirated issues because i think you didn't do the activation or validation of the OS, You can see the COA sticker of Microsoft which shows the authenticity of the OS, If any problem related to activation occurs You can contact Microsoft Toll free Number:[protected]


thanks a lot
Subhakanta
NS COMPUTERS

I agree there service in 2010 has degraded to a great extend... All toll free numbers are not responding ...Its a shame...

Lenovo Model No-4152 B3Q — NO RESPONSE FROM LENOVO SERVICE CENTER

DEAR SIR,
I bought lenovo laptop model no.- 4152 B3Q.at 26th AUG 2009. The laptop is creating the problem of LCD Display problem & Sound problem. I submitted my laptop to service center through Royal Infoys,Bankura, West Bengal(local lenovo distributor) at 9th SEP 2009. But till date, I didn't receive my laptop due to unavailable of defective parts. It's not possible to me wait any more. I want laptop to be exchanged .Please take necessary action.

TAPASH RAJAK
[protected]

devendra

Sir,
I have purchase a laptop on July 16th. With is one mounth note book motherboard got damage. I have submitted my laptop to the service center on 16th August but they are not giving any response, when I can get my net book. So I am request all o[censored] who wants to purchase laptop or net book please don’t go for Lenovo, go for some other company. Another news I want tell you all if I don’t get my net book with in 27th August then I lost my job…………………..

Lenovo/laptop — hardware problem

screen display disrupted. 50%screen displayed at present.

if it is in warranty prd u can copln on website enterin ur service tag number over website or just talk to coustmer care

Dear Ms. Singh,

Your Redemption Code: REDMO[protected]*

Dear Ms. Singh,

This is in reference to your claim of assured gift with Lenovo. We are delighted to inform you that your assured gift 1yr additional on site warranty for Rs.499 only has been dispatched and would reach you shortly.

Please find below the details of the dispatch.

Courier:BLUEDART
AWB No/Sl No.:[protected]
Date of Dispatch:[protected]


The details of your order are given below for your references.
Redemption Code: REDMO[protected]
Delivery Address: MERI, Opposite D Block 53-54 Institutional Area, Janakpuri
City: New Delhi
Pin: 110058
State: Delhi

To track your order, please visit the website of the concerned courier service.

Once you receive your assured gift please send us an acknowledgement mentioning the POD No. You can SMS us by typing OMS
REDEMPTION CODE POD No. and send it to 56767.


In case of any further query please feel free to contact us at the following address:

OFFBIT MARKETING SERVICES
(Lenovo Redemption Cell)
#19/1, (1st floor), Park View Road.
12th cross, Indiranagar Ist Stage.
Bangalore-560038
Ph no[protected]
Fax no[protected]
email: [protected]@offbitmktg.com
Web: www.offbitmktg.com

You can also SMS us your query. Just type OMS<space>YOUR REDEMPTION CODE<space>YOUR QUERY and send it to 56767.

Thank You.
Team Lenovo
OFFBIT MARKETING SERVICES


This is a computer generated mail.
OFFBIT MARKETING SERVICES

Sir,
I have bought a lenovo Y550 laptop having serial no CBQ0952885. But now i am facing a problem that its dvd rom doesnot read any cd or dvd... my laptop is still in warranty period. now what to do

lenovo Y430 — not receiving blackberry

I've purchased a lenovoY430 at March, 23, 2009. My redemption no-REDMO[protected]
Till today I've not received any blackberry which was promised, though I've already sent all the required papers and particulars along with a DD of 2999/- within March, 28, repeated mail and phone generating no response, moreover they give me a false commitment and now cant attain the phone properly. Now I'm the victim of tremendous ill behavior from Offbit Marketing Service, Kolkata.

lenovo Y430 — Offer not received

I Amit Kumar Sethia had bought a Lenovo y430 laptop on April 2009, that time company offers me a Blackberry 8700V Mobile ofcost Rs.17000.00 against a DD Rs.3999 (which i send on May 2009).
my Redemption Code: REDAO[protected]
But till now i hadnot received this mobile, and every time when i talked with on telephone they give a date of after 10 to 15 days, so kindly take a proper action on this matter, for the same matter i am sendind thier complite adderess with mail id.

OFFBIT MARKETING SERVICES
(Lenovo Redemption Cell)
295, Jodhpur Park
Kolkata 700068
West Bengal
Phone:[protected]
Fax:[protected]
email: [protected]@offbitmktg.com
Web: www.offbitmktg.com

So, kindly do the suitable action on them.

Thanks & Regards,
Amit Kumar Sethia
[protected]

I Vikash Agarwal had bought a lenovo laptop y330 on24 april 2009 along with the offer of blackberry 8700v for rs 3999 only. but till now i didn't received my assured gift, against this i send a demand draft also igot a mail certified that there is no stock of cell i think this is only excuses you people have given is it a fake advertisement for increasing yoursale. how long i will wait, your company deceive us by taking the dd of rs 3999 and not giving the mobile if your company will not give my gift then i must take action against this. My redemption code is REDA[protected].

How can i extend my warranty?

you have been cheated by dealer mac it solution and not by lenovo india...

machine sno.2487812 purchased date is 22nd Dec shop name GT laptop world pvt LTD office:213 second floor CTC secenrabad contact no[protected] / 67666767
here lenovo people i purchased the laptop worth of 27000 on 22nd 2011 the laptop heating problem is very high whenever i put charging it is generating fan sound very loudly i contact the vendor he told me contact to the consumer court i cant help u nd he told me this id not our problem so pls suggest to whom i contact this issue sa soon as possible pls give me response.the vendor told me the problem is causel by BIOS so pls tel me as soon as possible this problem dnt go for lenovo nd dnt visit that shop