Lenovo Complaints & Reviews

i have purchased the above product from SIMCO COMPUTERS, Agra (U.P.) on 21.06.2008. there was a scheme for three years warranty on this product.Registration for the scheme was done via email and registration code RED [protected] was given. Till now i have not received any paper regarding the extented warranty.

Respected Sir,

I brought a Lenovo 57Q on 31st of March'09.The problems is in my battery, the battery showing me 2.40hrs but it's comes for 1.15hrs only. regarding this I have spoken to the dealer where I was purchased (Well win Computers, jayanti Bazar, M I Road Jaipur 302 001).

They are asked me to go for Lenovo service center. at Lenovo service people gave me a toll free number to contact the customer care center.[protected]. But the problem is I'm not able to reach the cust.. care cont.. num. still now I haven't got the solution for my Battery problem.

Tel me what is a solution to solve my problem?

AM REALLY SCAD ABOUT THE MY SYSTEM...

Dear Sir,

I am a permanently resedenced in KAPURTHALA (PUNJAB)INDIA
Sir, I had purchased a lenovo laptop 3000 Y410 S/r no.EB07887142 on 24 april 2008 With the coustomar name : DILRAJ KAUR(my mother). From ITJ retails Pvt. Ltd. at KAPURTHALA(punjab)..
Sir, i had a problem that my DVD W/R was not working soi told ITJ retails Pvt. Ltd. at KAPURTHALA(punjab) to replace the same as they had given me the gurieny for 1year so, they sucessfully replased it in the april 2009 & gurienty period expires on 24 april 2009. but the DVD W/R as they had replased has again stop working... so i again went to the ITJ retails Pvt. Ltd. at KAPURTHALA(punjab) to tell that my DVD W/R as you have replased has stop working to talk them that what can i do know but i found the shop closed, till know for last 1month the shop has been closed...
Sir, i agree that my gurienty period was expired but Sir the item(DVD W/R) has to be replased again...
Sir i tink that the gurienty period of mine's laptop was going to end so the company replased me a bad DVD W/R to earn money again..
Sir i want to replace my DVD W/R .As I am a Student of BCA... SO, Sir i need all my drives of my laptop should run good to perform good at my field...
Kindly sir act upon my request... AND sir kindly issue me a complent number ...

I SHALL BE VERY THANK FULL TO YOU FOR THIS ACT OF KINDNESS...

REGARDS:
PANWINDER PAL SINGH
MOB:+[protected]

my name is vivek malviya
iam owner of lenovo laptop
serial no:EB10001028
MODELNO: 415238Q
MAKCAC7K
MY REFRENCE ID IS:L918002J
DATE OF PURCHASE IS 7/JAN/09
MY NEW CONTACT NO IS[protected]
ADDRESS c/o RAJESH KUMAR MALVIYA
KUNWARGANJ GAYANPUR
BHADOHI, UTTAR PRADESH


FROM PAST 45 DYS APROX
MY TOUCH PAD IS NOT WORKING I HAVE RESTERD MY CASE ON 11/JUNE/2009 TO
NATRAJ ENG SERVICS DHERADUN THET KEPT MY LAPTOP 4 15 DAYS AND TOLD ME
TOUCH PAD HAVE TO BE REPLACED BUT PART WAS NOT AVALABLE TO THEM
THEREFORE I TRANSFERD MY CASE TO REDINTON VARNASI ON 25/JUNE/2009
FWITH CASE id :L96P005U TILL NOW PART IS NOT AVAILABLE SO I AM FED OF
THIS SO KINDLY MAKE MY PART AVAILABLE OR REPLACE MY MACHINE AS YOUR
PER RULE .ALSO I HAVE NOT GOT K7 ANTIVIRUS KEY AFTER
REGISTRATION.ON17/JAN/09

i hv lenovo y500 machine it has PCI-E slot graphic card that means that the graphic card is not on mother board and can be upgraded but when i called the lenovo support numbers they told my laptop is having graphic card onboard . so why do they mislead their consumers telling PCI-E SLOT DISCRETE GRAPHIC CARD, im really suffering due to this, t should be taken care of

My computer is restarting now and then

Lenovo Dealer and Lenovo service engineer tried a lot to solve the problem but in vain

Lenocare is not ready to replace the computer nor they are responding on phone, my computer is daead and kept in the office as dead presently since 4 months passed away

my income Rs : 500/- per day on DTP is heldup we want to recover both income and new PC replacement immeediately

My computer is under warranty period and still i am not getting replacement

kindly help me out

Thanks

RAvi Kulkarni
Monitors INDIa
cell: [protected]

Hi,

i have an almost 3 months laptop and and its LCD has gone bad. i have got the LCD replaced . well this is what the service center people say and then i again had the same problem within 24 hours of getting my laptop fixed. i went to another service center referred to me by one of Lenovo CC reps. they have got too many of these service centers so that they can cause inconvenience to the customers i guess. I have go t my laptop back the other day from the service center and again the same problem. they say this time they reseated the motherboard and the cables. now i cant take this anymore. its just been three months old and third time in a row the same issue. the technical faculty of Lenovo just doesn't seemed to identify the problem problem and my work is getting affected big time. i need a replacement or my money. i did not spend 40, 000 INR just to check out how many service center Lenovo has got in Delhi Region.
Please help.

Regards,
Amandeep Singh
Cell: +91 [protected]

I have Bought a lenovo laptop from lenovo exclusive store situated at mithkhali six roads on 20/12/2008. After that as per scheam of the company I have fill the on line registration form for sure gift ( 1 year warranty certificate and a Phillips MP3 player ) and sent the all required documents to the Channel Technologies Noida who were looking up this matter by post. I have spend lot of money in contacting all higher level management people of the lenovo. Gujarat Head Mr.Anand Modi ([protected]) Mr Jaydip ([protected]) to banglore and Sent many emails to them but they didnot replyed me properly, every other person is saying different things. please help me in getting my gifts.

When I try to use the NOVO button for auto recovery, I receive a message saying that the partition is different from factory default setting. Can you help me?

Sir, I purchased a lenovo model no.5312-2LQ, S.no.1S53122LQMB25593 on[protected] from Abhinav computers and stationers111, manali house, near Mehndiratta hospital, Ambala city e-mail [protected]@rediff.com.An authorised dealer of your company .The gift item opted by me viz (1)-canon colour inkjet printer bj photoprinter ip1300(2)-powercom ups have not been supplied to me as promised.I made several queries with my dealer as well as customer care of lenovo service on differet dates but by now I have not received any communication to this effect . May I expect earliest responsefrom your part or should I have to proceed further for the redressal of my grievance?

I bought my laptop from india and came to uk for my higher studies.Now my wireless lan is not working.I reebooted the system and now the operating system windows vista is lost and i have given no cd contaning the vista but have all the drivers for it.what should i do.There is no service centre in uk.How could i make it work.

Reminder

I purchased a laptop G430 4152 on 11/07/09 from Digitech systems Jammu.
The lap top is generating a lot of heat, it is not possible to place it on the lap . When it is placed on table, so much heat is produced that lap top, back of TFT, as well as the table gets heated up.I alredy booked a complaint through mail two days back, but there is no response from your or from any rep of company. This laptop is has given me a lot of mental agony, redressal is requested at an earliest pl

Sunil parimoo
Durganagar jammu
[protected], [protected](R) [protected](O)(...

Dear sir,
I am Nabarun Patra from Bankura (W.B). I went to Ulex Computer service centre regarding my laptop problem on 17/06/09. The problem was display LCD cord problem &DVD writer problem. After service the performence of laptop was right. But from yesterday I found a new problem in my laptop display. The problem is blinking of display.
so, please tell me what I shall do.
Laptop details- warrenty valid up to sep 2009
serial number-EB08355707
Previous case ID -L97300WS
My contact number-[protected] or
[protected]

I purchased a lenovo Laptap model no Eb10473260/4152ACQR3cXWY on 11/07/09. The heat dissipation is tremendous. The whole lap tap gets heated up.I am not able to operate it while travelling br car as it is to be placed in lap while travelling. I request to replace it by the higher model . The extra amount I am ready to pay . I remain under apprehension that it may burst due to heat generated by it and may prove fatal for me and the family members.
Hope my request will be given priority and willhear soon somthing positive from the company end

[protected](m)

few days ago i delete my all partitions and then i rebuilt my hdsk partitons and install windows xp in one patition and windows 7 in other now im unable to use them when i start my computer i have message on black boot screen that BOOTMANAGER not found, please press alt, ctrl and delete.when i do this nothing happened.and again message is bootmanager not found press...

Dear sir
I had purchase lenovo 3000Y MODEL 775844Q AND SR NO. ME 16556 laptop .as per company march mania 2008 offer they give free tata sky connection as per his demand I had send Gift Redemption Code 05C0A142669B with draft of Rs 750/- but till date gift is not deliver to me.its going to be more than a year.my all procedure was correct and i have send all the required documents and demand draft of Rs.750/- and i also got confirmation letter from company office that they are sending the gift within 4-6 week.but till now they have not deliver my gift to me. kindly do neadfull as soon as posible.
please help me...

Nikhil kumar gunjesh
jis college of engineering (boys hostel)
block-a, phase-3, kalyani,
pin-741235
nadia, west bengal.

e-mail recived from lenovo

Dear Sir/Madam



Your claim under March Mania offer has been approved for Tata Sky Connection.



You will receive the above mentioned gift in 4 to 6 weeks.



Regards,



Lenovo Desk,

Channel Technologies

A-74 Sector - 2

Noida 201301

Email - [protected]@channel-technologies.com

thank you

You have won - Tata Sky Connection

Your Gift Redemption Code is 05C0A142669B. A confirmation mail with your Redemption Code and Registration details has also been sent to the email ID you gave while registering.

Please send the following 3 documents in order to avail the offer to the required address (Given below).

1. The printout of Redemption No. Confirmation.
2. Copy of the Purchase Invoice. (The Customer to mention the redemption code on the invoice copy).
3. The Bar Coded product serial number (original) pasted on the cardboard packaging of the Customer’s Lenovo Product.
4. In case the Customer wishes to avail the assured gifts, they will have to sent the Demand Draft of :-
1. Rs. 250 for assured gift of Mini Speakers
2. Rs. 750 for availing the Tata Sky satellite.
3. Rs. 999 for Warranty upgrade
4. Rs. 250 for Backpacks
drawn in favour of "Channel Technologies" payable at "Delhi" towards handling and processing charges.
5. Last date of receiving the documents along with Demand Draft is April 30th, 2008. Only entries complete in all respects will be considered.

REDEMPTION CELL ADDRESS
Lenovo Desk, Channel Technologies,
A - 74, Sector 2, Noida - 201301
Phones: +[protected]/4080830,
Fax: +[protected]


I HAVE SENT ALL REQUIRED DOCUMENTS AND DEMAND DRAFT...
BUT TILLNOW I HAVENOT RECEIVED MY GIFT...
PLEASE HELP ME...

Hi,

I am Jignesh Kotech. I had purchased one lenovo laptop from Singapore on 21/10/2008. My lenovo laptop S/N is EB09364571. Recently, this laptop's battery stopped working due to some problem. I had raised one complaint in INDIA with case ID L96T00FQ. Still, I am not getting positive response from service center situated in Rajkot India. When contacted they told me they are not getting any updates from Company. That's why they are unable to give replacement of battery. More over when I contacted the lenovo call center at their toll free number i.e.[protected]. They said you contact our technical department on Mr.D.L Sujai [protected]. When i call him he replies that as they are not having battery stock for this model in india. Laptop is having international warranty. They didn't answer back.

Now my stand is what's the use of international warranty if they are refusing to provide me service for my laptop in India on time.

I have all the receipts with me except International warranty card as company don't give any card as they track the warranty by laptop serial no. I don't know whom to contact but I am sure if you people take up my request forward I surely get positive response from them. Please find the below details of Laptop

Company : Lenovo
S/N No. : EB09364571
Model No.: Y310
Case ID : L96T00FQ (Complaint No. Generated By Call center)

Lenovo Toll Free No.[protected].

Thanks
Mr. Jignesh Kotecha, Rajkot
E-mail Id: [protected]@yahoo.com

On 27/10/2008 i purchased this lenovo desktop of model no. MT-M 5312-2LQ & serial no. MB25242. That time there was an offer from lenovo to choose two options out of seven given options... we chose a printer & 2 years extended warranty. We were told to register it from net we did that also then we were asked to send some documents to noida we send that also through courier but there after we didn't get any response... after some months there was call from banglore stating that our 2 years extended warranty has been accepted but we did not get any documents regarding that for proof... and for printer we are empty handed till date. It is very embarrasing for us saying it is very poor kind of customer service

I have bought a lenovo 32Q model in Jan 29 from e roaDs technology and hdpaid Rs.24700 by cheque No. 408331(HDFC) on 31stJan, 2009 . i have not got any accessory with it nor the original Xp.or any document and the no shown in the paper doesn't match. i am an old lady and i didn't realise people cheat. can u help me to know the problem and also if it can be upgraded as there is no speed and i haven't used it since it came to me. thanks. god bless.
chandra

Sir,
I bought a Lenovo 5312-2no desktop with Sr No L900247 on 7th March 2009.
Request for UPS was registered with Lenovo as per Registration Code REDMO[protected].
The required Documents were also sent by First Flight Courier service on 24th of March 2009 with 499 Rs/- Demand Draft.

I have send several mails to [protected]@offbitmktg.com, there is no reply about the status of the UPS. At last they gave mobile number of Mr.Nagaraja, Telephonic Complaints were also made. As per Mr.Nagaraja request i send mail to [protected]@asiapowercom.com on 23rd june 2009 but no reply on this. Pls help on this.

Regards
M.Mahadevan