Lenovo Complaints & Reviews

Sir,
I have purchased lenove laptop 7757-88Q, S NO.MAA64TP, but I have not provided the window vista basic recovery CD, where as my friend who has purchased some months ago provided this CD along with other CDs. I have contacted the dealer and he says that it has already there in you computer, you need to press the NOVO button to restore the intial company setting.

Please provide me the window vista recovery basic cd . So I request you to send this CD and also antivirus K7 to my mail address;


G RAJESH KUMAR
STATE BANK OFFICERS COLONY
FLAT C-2/3
CHARIMLI
BHOPAL
MOB-[protected]

Dear Sir,

Below is the trail of mails.

Hi,

I was facing some problem with my LCD and i got below reply from lenovo service center .
I am using this laptop from past 11 months and suddenly facing such issue.Their is no pressure has been given on the Top Cover or anywhere else in laplop as that can be proof by not getting any damages outside the body

I am not going to pay...

lenovo y500 is the worst series started..
lenovo provides cd/dvd rom with that notepad which has no life...
i already repair that 2 times in warenty period and it get useless..
even the customer service provider tells that there is no way we can protect our cd/dvd drive from being uselss..

i know many friends suffering from same problem...
there is no proper solution for this provided by them the change the drive and it again get useless

and touch they provide is worst from all other in comparision technically...

i want proper solution or new laptob from them

Sir, I have purchased above said product on date 05.05.09. And only after One month Display Card of Laptop get damaged without any reason. I went to service center and concern over there told me that Display card needs to replace & it will be replaced freely. I kept my Laptop there for 4 days but nothing had done. Now today again they called me for replacement of display card. It seems as if your company has not assured quality product. So I request u to replace my whole machine i.e, Laptop. Otherwise I need to file petition against ur company in consumer forum unwillfully.
Please co-operate.
Mobile no.[protected]

sir, i have bought lenovo y410 laptop last 25 june .problem is it"s sound is very low and dvd drive does not recognise any dvd or cd.plz guice me what to do .need suggestions

model no.M-8985-AN2
system no. L9CD239
was purchased from S.T computers sco. 495-96 sec. 35-C chandigarh on 4th September 2007.
The system is still in warranty period .
and the CPU is not switching on . Please help ASAP

i purchase a lenovo laptop from advance computer, jalore (rajasthan) at[protected] and in this product i choose diwali offer and registered at lenovo website. i print out this registration number. i sent photo copy of bill of purchased laptop, registration and original sticker of purchased laptop to channel technologies, A74, sector 2, noida 201301, phone[protected]/4080830 and offer received in three month but not received at now. so please claim my offer. thank you

BATTERY PACK UP S NOT CMNG FOR 5 MIN ALSO AFTER KEEPING 6 HOURS

DEAR SIR,

I HAD PURCHASED LENOVO LAPTOP MODEL NO-7757-63Q NOTE BOOK

FROM UR DEALER SUDHARMA INFOTECH, SHOP NO 17 CAPRI TRADE CENTRE, CONNAUGHT PLACE, CHAKRATA ROAD DEHRADUN.428001- UTTARAKHAND, INDIA

I M HAVING SOME PROBLMEM IN MY LAPTOP TO ACESS CD OR MY LAPTOP CD DRIVE NOT WORKING PROPERLY . SO PLEASE TAKE SOME POSITIVE REPLYS & ACTION, PLS SOLVE MY PROBLMES AS SOON AS POSSIBLE, RIGHT NO I M FADE UP FROM UR SERVICES SOO .


THANKING YOU

REGARDS
SUSHANT SHARMA
26/12 VIVEK VIHAR -3
G.M.S ROAD
DEHRADUN
UTTARAKHAND
MOBILE - [protected]

Dear sir
I have got a mail that u have despatched my Blackberry, on dated 20.05.2009, But till date i dont have rweceived my gift.Pls give me the details of the gift.

hello i have purchased lenovo g530 on 13 march 2009 from pune my complain is i have not received my free subscription of k7 antivirus yet i tried so many times open ur websit but not able 2 open it 1 more problem is i already registered my machine with lenovowarranty.co.in but yet i didnt receive any mails from them my subscription of norton is getting over in 18 days i need dat k7 antivirus urgently is it true or u r just fooling ur customers by fake offers and 1 more thing there r so many serial no written on the box of maching which shud i submit while i register plz do mail n let me no how 2 claim my free gift

i am a lenevo laptop customer.i have extended my warranty period for the next two years in the year of 2008.at that time they provided me one offering and one authorization no 12x6240 and 12x2401tyu respectively. after that they have provided me service on that extended warranty period twice but now they are asking me to send a scan copy of that purchasing copy of that extended warranty period.now i am out of my place. i dont have that copy with me.i will not be able go my place for next few month.in this situation thay are not providing me their services.they did not inform me any thing before & after their police change so that i can carry my warranty copy with me. insprite of being a genuine customer i am just getting their warranty service.i am suffering a serious problem in my laptop but i am not getting any support from them with out making any mistake from my side.i want either they provide me support or help me to get that warranty copy in this place where i am staying now.my laptop model & serial no is-7761-3AQ, MA-5YC17respectively.

Dear Sir,

I had purchased a lenovo laptop (MODEL TYPE MODEL : IDEA PAD S10 N270W01024160XW1b423123Q MACHINE SERIAL NO. EB[protected] from (Shivam Infosolutions 41, IInd Floor Ch. Balbir Singh Complex Jwala Heri Market Paschim Vihar, New Delhi - 110063 Ph. [protected]) dated 18 April 2009. My laptop and chargers is working fine for two three days. Suddenly one day my charger is not working. I lodge a complaint to lenovo customer care they give me a complaint number (L95C00JT) and asked me to go to the lenovo service centre at Nehru Place. When i reach their i come to know that the charger which is given by the dealer is not matching with the laptop model and its voltage is 19V and output 3.2 Amp it will destroy the mother board of the laptop if we use this again they also said better buy another charger voltage 20 V and output 2.0 Amp. I called up to the dealer he initially refused for the replacement but after so many calls he convince for the replacement but he replaced the charger with some local charger showing serial no. (A[protected] LI SHIN INTERNATIONAL ENTERPRICE CORP. FZ0N57LF-C502) but he saying that it is a original one and asking Rs. 1500 for that replacement.
Please help for the above problem.

hi dear my name is neeraj kumar & i purchased a laptop on 9, march, 09.model no is y430, at that time there was a scheme pay simply 2999 Rs.as a DD.& after clearance of that.i'll recieve a BLACKBERRY MOBILE model no. 8700 V.within 45 day's...on 30 march, 09, has been cleared..& recieved 3 mail, s reguading DD clearance..bt still people r telling me that they don, t have stoke of that model..& no dody telling me when will i get my gift.


NEERAJ KUMAR
[protected]@rediffmail.com
m. [protected]

WHY CHANNEL TECHNOLOGIES DELAY MY GIFT?????

• The date of Purchase of my Laptop is 31st December’2008
• My reference code number was RED[protected] in order to redeem a gift Printer + 1 year Lenovo Care Pack for Rs.500 only.
• Channel Technologies have confirmed the approval for the Gift(Printer + 1 year Lenovo Care Pack) under the Lenovo Double Deal Scheme on 18th Feb’ 2009
• Channel Technologies have confirmed to send the gift in two weeks from 18th Feb’ 2009 (i.e. within 1st week of March)
• When I followed up on 12th March’2009, I got a reply to wait for another two weeks (i.e. within 26th March’2009), as they have not received the same from Lenovo

* Only the Care pack Recieved from that gift pack on 3rd April 2009 after so many frequent mail & call to the channel technologies Pvt. Ltd & Lenovo.
• Today is 12th May 2009, i.e. 18 weeks have elapsed from the date of my purchase and 10 weeks have elapsed from the date of your written approval for the same

* Always channel technologies extend the period 2 weeks.
• HOPE ALL OF YOU UNDERSTAND THE GRAVITY OF THE SITUATION.


Address of the company where gift was to be recieved:

Channel Technologies
A-74, Sector-2,
Noida-201301
Contact No:[protected], 4080804

PLEASE NOTE : I AM NOT HERE TO SHUTTLE BETWEEN LENOVO AND CHANNEL TECHNOLOGIES TO GET THE PRINTER.IF I HAD SUBMITTED ALL THE DOCUMENTS & Rs.500 to LENOVO & CHANNEL TECHNOLOGIES APPROVED MY GIFT THEN WHY DID THEY DELAY MY GIFT ?????


Please do the needfull...

I am waiting for your kind reply & A good solution to this problem.

I have purchased lenovo laptop model no. 4107 23Q
Sr. No. MABZ2NG
worth Rs. 46000/- from 'New Wave Technologies, shop no. 329-A, Sector 35B, Chandigarh wide Bill no. 842 dt. 10/02/2009.
It has got some serious network problem and I had approched the dealer but no good response has come yet. The laptop is still lying with the dealer. If the laptop is unrepairable why don't you replace it.
You are therefore advised to resolve the matter before it is too late to

In September I purchased a Lenovo SL 500. Cost, ZAR 12 000. This unit has been in for repairs more times then I can remember. Now the thing is once again been at the Lenovo workshop for the past week and after 3 days the workers their had to break the covers off to gain access as the screws, that were previously destroyed, with the bad tools they were using last time, helped to achieve this damage. The mother board, screen, back light and who knows what else was replaced to find that the unit still doesn't work. I would actually like my money back, as I need proper computer and would like to buy some other make of machine.

i brought lenovo y 510 laptop which is 7 months old one day iwas shocked to see the hinge to be brokrn it was making a cracking sound two days before i saw it to be broken .What should i do now

i ran around those guys to replace it but they dont even care to do it got hecked of these ppl


please help

sir; I purchased a Lenovo K-200 model no. 53131BQ S.No.MB-02344 on24/10/2008 from "Quantum Computer" HB/12 City Center Sector -4 B. S .City Jharkhand 827004, an authorised dealer of your company .The gift item opted by me viz(1) a printer (2)Extended two years waranty have not been supplied to me as promised. I made several quarries with my dealer as well as costomer care of Lenovo Service on different dates but by now I have not received any communication to this effect May I expect earliest responsefrom your part orshould I have to proceed further for the redressal of my grievance?

Dear Sir/ Ma'am,

I am Amit Gadbil from Nasik.

I had purchased a laptop from Babal Computers, Pune Road, Nasik. They save that they are the exclusive dealer for Lenovo products in nasik. I had purchased a Lenovo G[protected]Q Model (Invoice no.april/09-10/0217, Ref no. 0217, dated[protected]

My comlpaint is against the dealer and his staff for misguiding/ giving wrong information about the product which I purchased.

Once I visited the showroom on[protected] and got the information on various products. I was then attented by the owner hinself. Then again I visited the showroom on[protected]. This time I was attented by the owner and later one of his staff. They gave me the information of the above mentioned product. I repeatedly asked them about the features in which I also asked them about having an in-bulit Bluetooth in this particular model. And they confirmed me of having Bluetooth and Wi-Fi in the same. Although it was not displayed in the product's features display card (dealer's self made).

However I purchased the product on[protected]. When after using the same I thought there is some problem with Bluetooth and is not working. I went to the dealer on[protected] for getting his feedback. Then to my surprise I came to know that this model doen not have an in-built Bluetooth. The dealer (owner) wasn't saying a word but was just showing me the product features display card. Though he was saying that this model has Bluetooth when I visited for inquiry which he obviously refused at that time.

When once checking with the dealer staff (the other person who attented me on[protected] he agreed that he had attented me and told me about the features of the product, WHICH HE CONFESSED IN FRONT OF THE OWNER THAT HE DID NOT KNEW ABOUT THE FEATURES OF THE PRODUCT. THE OWNER SAID THAT THIS GUY IS JUST THERE FOR SET UP OF COMPUTER SYSYTEM WHICH THEY SELL. THEN MY QUESTION IS THAT WHY HE ATTENDED ME AND GAVE ME THE WRONG INFORMATION? JUST TO SELL AT ANY COST. Not to any once surprise, the attendent also refused that he said that this model has Bluetooth in it.

The dealer first gave me an (unwanted) advice of buying a Bluetooth device and then refused to listen to my complaint. Is it that simple???

I would suggest a company like Lenevo to come down to the market and take a feedback from customers about their dealers and their services.

At the same time I would request you to provide me some solution or atleast some sort of feedback over my complaint.

I am sure this compliant of mine will not get unread.

Regards,

Amit Gadbil
[protected]