Lenovo Complaints & Reviews

-----Original Message-----
From: Naveen Chandra [mailto:naveen.[protected]@airtelmail.in]
Sent: Sunday, March 29, 2009 3:06 PM
To: Aurbindo Bhat
Subject: RE: Request for Replacement of Faulty Laptop. Recent Case ID : L93I00DK/Recent Ref. No.: L93U003G


Dear Sir,

Plz. find the scan copy Invoice as per your requirement.

Regards

Naveen Chandra

-----Original Message-----
From: Aurbindo Bhat [mailto:[protected]@lenovowarranty.co.in]
Sent: Monday, March 30, 2009 1:53 PM
To: naveen.[protected]@airtelmail.in
Subject: RE: Request for Replacement of Faulty Laptop. Recent Case ID : L93I00DK/Recent Ref. No.: L93U003G


Hi Naveen,



Please provide the scanned copy of the proof of purchase.



Regards

Aurbindo Bhat

Lenovo care India

(Toll free no[protected] | [protected]@lenovowarranty.co.in)





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[protected][protected][protected][protected]

From: Kathereson Nallusamy [mailto:[protected]@lenovo.com] On Behalf Of Lenovo CARE_Malaysia
Sent: Monday, March 30, 2009 12:10 PM
To: [protected]@lenovowarranty.co.in; vinod.[protected]@rteservices.com
Cc: naveen.[protected]@airtelmail.in
Subject: Re: Request for Replacement of Faulty Laptop. Recent Case ID : L93I00DK/Recent Ref. No.: L93U003G



Dear Mr.Naveen Chandra,

Kindly be informed that moving foward Lencare India will be handling all the India's cases(with effect from 5-Dec-2008).

I have forwarded your request to the relevant department and they will act on it immediately.

In the meantime, should you have any questions pertaining your case, please email to Lencare India at [protected]@lenovowarranty.co.in.

The Lencare India can also be contacted through this toll free number[protected].

Thank you.

Regards,

Tinoshini
Lenovo Care
Lenovo Asia Pacific

http://www.lenovo.com/
Print only when necessary
[protected]@lenovo.com

AU:[protected]
NZ:[protected]
SG:[protected]
MY:[protected]
INDIA:[protected]




"Naveen Chandra" <naveen.[protected]@airtelmail.in>


"Naveen Chandra" <naveen.[protected]@airtelmail.in>

03/29/2009 01:05 PM

Please respond to
<naveen.[protected]@airtelmail.in>




To

<[protected]@my.lenovo.com>



cc




Subject

Request for Replacement of Faulty Laptop. Recent Case ID : L93I00DK/Recent Ref. No.: L93U003G











Dear Sir,

I am working in Regent Automobiles Pvt. Ltd. in Delhi as a IT-Head, for last
7 years. After joining this organisation I am discontioue all assembled pc
and replace them with IBM machine. Last 7 years i am purchase more then 200
desktop and 2 servers form you for my organisation.

Last 2 or 3 month back. I am purchase a lenovo laptop for my brother who is
working in Uttranchal as a medical representative. After purchase this
laptop i am contiously facing problem with this laptop and most of time
discuss my problem with your customercare dipartment they suggest me update
drivers, replace operating system and suggest me to bring laptop at service
centre at nehru place they replace several thing even they replace
motherboard but the problem is continoue.

I am get several ref. no. several case id but all is vain. I am handling 6
unit work in delhi/NCR. and i have no time to sit always in your service
centre, because they are unable to resolve the issue.

I requested to you kinly replace this faulty laptop on urgent basis. Because
due to this my brother face lot of problems.

Regards

Naveen Chandra
IT-Head
Regent Automobiles Pvt. Ltd.
B1/H1, Mohan Co-operative, Mathura Road,
New Delhi 110044
Phone. [protected]
[protected]

Recent Case ID : L93I00DK
Recent Ref. No.: L93U003G

I have purchased this laptop from House of laptops, Tilak road, pune on 28th Aug '08. I faced one display problem last week. When i went to service center, they called Delhi service center. They asked my serial number and said the laptop is registered on some other's name and not responded to me. Then the dealer logged complaint in service center and got mu laptop serviced on that other name. But the laptop is still not registered in my name. The repair receipt has Mangesh Kumbhar as owner of laptop. I think the dealer had sold this laptop to him and sold it again to me b'coz it may be having some problem. On the invoice which i'm having, the serial number is of motherboard and not of laptop. Should i file case on dealer? Please help. The laptop still in warranty period.

From,
Johnson P. George

To,
The customer care Manager
Lenovo India

Sub: Complaint regarding rejection of request for DIWALI DOUBLE DEAL OFFER 2008

Ref: Reference cod – RED[protected]

Dear Sir,

I had purchased a Lenovo system (model No.53131BQ) during the last
Dewali offer period from your dealer at PALA, (Kottayam, Kerala). After my
purchase i had registered my options for the gifts (two year warranty & a Canon
colour printer) through the dealer (Fast Pace Systems (P) Ltd, Pala), because i
hadn’t got an Internet connection or an E-Mail ID at that time. You had accepted
the registration and gave a reference code (RED [protected]) for further
communication

But two month later you have informed the dealer that you are
rejected my request for the gifts simply because you haven’t got the original
bar code slip. This was intimated by you on 31-DEC-2008, that is two months
after the registration. Then immediately the dealer contacted your Manager at
ERNAKULAM and as per his direction they send a scanned copy of the bar code to
you by E-Mail & the original bar code slip by post without any delay . All these
correspondences are done by your dealer right from the beginning, on my request.
After all these you haven’t respond positively until now

My grievance is that, if you are a genuine customer caring
company you must inform your customer about his fault and give him some time to
clear it. But unfortunately after you attracted the customers by Offers and when
the purchase is maid, you only think about how to reject the gifts. In my case
your dealer himself made the mistake and you know clearly that i am a genuine
customer who purchased the system during the offer period

After all it is clear that i had maid the purchase on the last
day of the offer period on 31-Oct-2008 (by borrowing some money) only because of
your DEWALI OFFER attraction. So i am once again kindly requesting you to stop
troubling your customers like this, and please make sure that your promises to
them are executing without fail., Hopping that you will consider my grievance and looking
forward for a favorable action and replay

Yours truly,

JOHNSON P. GEORGE

Dear Sir,

This case is against the following retailer
UNIQUE INFOWAYS (P) LTD
Regd. office 308, 3rd floor, skylark building,
60, Nehru place, New Delhi - 110019
Tel:[protected]
Fax[protected]

Invoice no - 0910/421

I was charged Rs 2300 for Kingston Laptop 2GB DDR2 PC[protected] MHZ ram where as the market price for the same at other retailer were varying from[protected] Rupees. I was charged double the actual cost. when i tried to formally convey this to the UNIQUE infoway retailer, they said that they were charging thisas infrastructure cost.

I have full receipt for the purchase that I have made at the above retailer.

Please help me so that the justice is done in this case.

Rohit Prakash(Customer)
Phone- [protected]

I had purchased Lenovo laptop on 6 March 2008.The warranty period has just expired and the laptop has begun with the problem of heating up very quickly.While working it gets off automatically.
Can u inform that where are the service center of Lenovo in Bangalore and is there any way to extend the warranty period.

I purchased a lenovo laptop on[protected] under double deal offer, model no-415227q, s/no-eb09628471, mo no-r3py38913919, &claim for gift but th company still not ready to give it to me. I try several time&also talk with company but still no result.

Dear

1. i bought my laptop on 14th Jan 08 and since day one i had faced few problems, since i was out of india i could not get it rectify now when i came back to india the warranty period already got expired. No problems i still went to the service center with a hope that i will get some good quality service and my parts/ all problems will be rectified.

2. I went to the following service center
Mr Varun Singhal
32 cannaught place
chakrata road
dehradun [protected]
and launched the following complaints
(a) Hard Drive slot/ hard drive not functioning properly. CDs never used to go in and laptop had to be tilted and hit with soft hand (like bajaj scooter true indian way)

(b) MMC SD slot not working either the driver is missing or some hardware problem
(c) laptop had got very sluggish
(d) web cam was problematic with yahoo msngr

3. when i gave the laptop to Mr Singhal he said i will rectify all the problems and return after two days
but to my surprise
(a) he took seven days for changing the hard drive and formatting the laptop and forgot the rest of the problems quoted by me and also overcharged me
(b) he took money from me saying service charges and also didn`t give me any bill receipt.
(c) He didn`t even check my laptop till the time i blasted him on the mobile and was very clumsy in response.

4. i have a very bad experience of LENOVO and i request if some one looks into it and improves the services and response. else all the laptops and the products are the same the difference is to the services provided

MODEL SL NO.77579RQ
SL NO.EB08979822
LENOVO LAPTOP

I HAVE PURCHASED THE ABOVE LAPTOP FROM DREAM COMPUTER, SHOP NO-;141, BLOCK-A,
1ST FLOOR, BHARATI TOWER, FOREST PARK, BBSR.
NOW THE WARRANTY PERIOD. IAM NOT IN A POSITION TO OPEN MY LAPTOP DUE TO MY SCREEN WAS DAMAGE THEN IT IS NOT WORKING PROPERLY. AS PER YOUR BOOK LET I CALLED NOW THREE TIMES ABOUT THIS DEFAULT. THE NUMBER IS[protected]. bUT THE REPLY AT YOUR END IS ... TODAY 07.04.2009 WITH MY TIGHT SCHEDULE I CALLED THE
ABOVE NUMER AT 7.00.PM AGAIN AND AS USUAL THEY TRANSFER THE CALL TO THE
SERVICE SECTION. THERE YOUR SERVICE PERSON INTRODUCED THAT HE IS MR. SIVAM.
I TOLD HIM THE DEFECT OF MY COMPUTER AND AGAIN THE SAME REPLY AND NOT IN A POSITION TO REGISTER MY COMPLAINT. I PURCHAS3ED THE LAPTOP FROM THE ABOVE DEALER AND THE ORIGINAL INVOICE WITH ME. yOU CONTACT THE DEALER AND CLARIFY IT. i TOLD HIM THAT WE PURCHASED ON 29.10.2008 AND I HAVE TO SEND THE BILL COPY TO THE
EMAIL ADDRESS [protected]@LENOVO WARRANTY .CO.IN.
SO KINDLY RECTIFY MY COMPLAINT IMMEDIATELY.I
PRODUCE THE ORIGINAL BILL DATED ON 29.10.2008. SO PLEASE TAKE IMMEDIATE STEPS
URGENTLY

MY NAME: SRIKANT SETH
ADDRESS: PLOT NO.283, KALYANI PLAZA, PATRAPADA, NH-5, NEAR UNION BANK OF INDIA, BHUBANESWAR
MOBILE NO. [protected]
EMAIL ADDRESS:
[protected]@rock.com

hello,
i have purchased my lenovo 300 g400 laptop at 24-03-08.
i have some battery problem. it isnt working ne more. i am using power code constantly to turn on my laptop. person at local service center says that my bettry is over. and my laptop was under warranty period so i made a complain to banglore service center. and followed all the procedure. i send my bill through mail and they told me that we will reply you by mail very soon. my complain number is L93N008R
bt today its 7th of April but still i didnt get ne reply from them. even they customer service number that is[protected]Toll free) and [protected](Banglore) are not responding.
and now i am to much angry with this kind of service they are providing.
i need m solution else i am thinking to get ne legal action to the company.
i am a student and doing my project on my laptop. so this much of delay from compny is not at al tolerable.

hoping with earlier reply this time...

Ankita Patel.

I have purchased a Lenevo Desktop computer from Akshar Computers at Noida on 31-Dec-2008 vide invoice no. AC/SI692 Book No.-14 (Reference code number RED[protected]). As per the policy by Lenevo, I have opted for two free gift item for which I am supposed to submit some documents as specified. The said documents have been submitted to M/s Channel Technologies on 20-Jan-09 in person at the Office at Noida. Several follow up have been done and with reference to their email dated 18-Feb-09 they have promised to despatch the free gift with next 2-3 weeks time. Again, upon follow up, they have issed an email confirming to despatch the items with 2 weeks time. Now it s already two weeks have gone and I have not yet received the items not enev their feedback in this regards.

Following are the emails as below:
========================================================


Subhasish Rakshit/EPC/PLL
16/03/09 05:25 PM
To
<[protected]@channel-technologies.com>
cc

Subject
RE: Your Claim Status under Lenovo Double Deal offer





Mr. Rajesh,

As discussed, pl. note my residence address as below;

F-414, PARSVNATH PRESTIGE,
SECTOR - 93A,
EXPRESSWAY,
NOIDA - 201304
Contact Tel. No.[protected]
+91-[protected]

Delivery to be made after 4:00 PM only.

Further to our telecon, it is long time passed off and now request your earliest action so as to reach my offer ASAP.

Regards,

Subhasish Rakshit





lenovo <[protected]@channel-technologies.com>
16/03/09 04:44 PM
Please respond to
<[protected]@channel-technologies.com>

To
<[protected]@punjlloyd.com>
cc

Subject
RE: Your Claim Status under Lenovo Double Deal offer






Dear Sir,

Please provide your residence address…

Thanks & Regards
Rajesh Sharma

-----Original Message-----
From: [protected]@punjlloyd.com [mailto:[protected]@punjlloyd.com]
Sent: Monday, March 16, 2009 8:14 PM
To: lenovo
Subject: RE: Your Claim Status under Lenovo Double Deal offer

Dear Mr. Rajesh,

Its alright. But one thing pl. remember while you despatch thru' courier
where it should deliver it in my residence address after 4 pm on weekdays.
Otherwise courier will be sent back from the security gate. Request to put
a note as delivery instruction as after 4 pm.

Thanks.

Regards,

Subhasish Rakshit






lenovo
<[protected]@channel-t
echnologies.com> To
<[protected]@punjlloyd.com>
16/03/09 02:29 PM cc

Subject
Please respond to RE: Your Claim Status under Lenovo
<[protected]@channel-t Double Deal offer
echnologies.com>









Dear Sir,

We are sorry for the inconvenience that has been caused to you.
We will dispatch your gifts in 2 weeks.

Thanks & Regards
Rajesh Sharma

-----Original Message-----
From: [protected]@punjlloyd.com [mailto:[protected]@punjlloyd.com]
Sent: Monday, March 16, 2009 7:50 PM
To: lenovo
Subject: RE: Your Claim Status under Lenovo Double Deal offer

Reference code number RED[protected]

Regards,

Subhasish Rakshit






lenovo
<[protected]@channel-t
echnologies.com> To
<[protected]@punjlloyd.com>
16/03/09 01:05 PM cc

Subject
Please respond to RE: Your Claim Status under Lenovo
<[protected]@channel-t Double Deal offer
echnologies.com>









Dear Sir,

Please provide me with your redemption code, so that we can trace your
claim status.

Thanks & Regards
Rajesh Sharma

-----Original Message-----
From: [protected]@punjlloyd.com [mailto:[protected]@punjlloyd.com]
Sent: Monday, March 16, 2009 4:38 PM
To: lenovo
Subject: Fw: Your Claim Status under Lenovo Double Deal offer
Importance: High


Dear Sir/Madam,

It is unfortunate that till date I have not received any reply or the
consignment/document from your end. Appreciate your early response in this
regard.

Regards,

Subhasish Rakshit
+91-[protected]



----- Forwarded by Subhasish Rakshit/EPC/PLL on 16/03/09 11:05 AM -----

Subhasish
Rakshit/EPC/PLL
To
19/02/09 09:17 AM <[protected]@channel-technologies.com>
cc

Subject
Re: Your Claim Status under Lenovo
Double Deal offer(Document link:
Subhasish Rakshit)









Dear Sir/Madam,

Thanks for your email confirmation. However, pl. note the timing while
sending your consignment/document as that it should be delivered after
16:00 hrs on working days since no one will be available before that.

Thanks once again.

Regards,

Subhasish Rakshit






lenovo
<[protected]@channel-t
echnologies.com> To
lenovo
18/02/09 05:26 PM <[protected]@channel-technologies.com>
cc

Please respond to Subject
<[protected]@channel-t Your Claim Status under Lenovo
echnologies.com> Double Deal offer










Dear Customer,

We are pleased to inform you that, the claim which you have sent to Channel
Technologies under Lenovo Double Deal scheme has been approved.

We Will Dispatch your gift in 2 to 3 weeks. Sorry for the delay

Regards,
Lenovo Desk,
Channel Technologies
A-74, Sector-2,
Noida-201301





[protected][protected]
Channel Technologies, Noida, India









[protected][protected]
Channel Technologies, Noida, India









[protected][protected]
Channel Technologies, Noida, India







[protected][protected]
Channel Technologies, Noida, India

Hello,

Reference to your confirmation for the Lenovo New Year offer . I had purchased my G430 laptop on 15th of Dec 2008 from you govindnagar kanpur dealer and subsequently on 16th dec 2008 I got my product registerd on your website aferwards couriered all the required documents to your agent Channel Technologies-NOIDA. I am dejected to inform that I have no information regarding issue of free gift as promised in spite making a personal visit to NOIDA to enquire about the status. It was shocking to find out that your agent had no idea whether my draft was received and no status at all on either receipt of draft or worst issue of free gift.No body in the office could give any information on either receipt of draft or issue of free gift.

The whole advertisement of free gift from a reputed company like lenova seems to be a farce as you have handed over your responsibility to outside agency who is virtually sleeping to say the least.

Least I expect from you is the acknowledgment of this mail and at least information whether at all Lenovo has any intention fro arranging for the gift against massive advertisement over media.

Regards
Shailendra Dixit
35/194 Khash bazar Kanpur
[protected]@yahoo.com

Here are the details of my product
1.Reference code of Website Registeration: RED[protected]
2.details of kanpur dealer: Hi- Tech computre agencies Challan no:379/15dec 2008
3.Draft sent to channel technologies: SBBJ no: 502964, Dated 19 jan 2009

sir/madam,
I am Ravi Prakash Singh, i had bought a lenovo laptop last year.
the date was 2nd july 2008.

I had bought it from COMPLETE SOLUTION, GWALIOR(Madhya Pradesh).
the owner of this solution had told me that i will get a gift from lenovo.

I haven't registered till now. i m giving you the description of goods...


LENOVO
Machine Type-Model: 0769AB2
SERIAL NUMBER: MB01405
(1S) M/T-Model, S/N: 0769AB2MB01405

Manufacturing Order # : MBNX18523009
(30S) UUID: B3C1570D-FC08-11DC-80B0-001EEC09159F


can you tell what is the gift item for that Lenovo System ???

Dear Sir,

i purchased lenovo laptop Y510 44Q fm Unique Infoways Private ltd(Delhi), Nehru Place thrgh dealer Sudhir Kumar Pandey .at the time of sale dealer gave full assurance of free 2 yr extended warranty on this particular model but after deal he just told to register in internet and avail this offer without telling clearly all the details and formaltiesd reqd to avail this offer.When i contacted lenovo customer care this always pased on the matter to someone else without solving the exact pblm.then i was told to send some documents on Banglore address which i sent thrgh registered post but i received no reply fm them.even i was told that offer is extended t ill new year so it wil take some time.in between again when i contacted dealer for help he didn't help me and just told to contact the company.after long time i was told to send the documents at Noida address and which rebemtion no. they were requiring it was wrong as i was not informed to registered at some special site meant for that.
Daily i am contactig the company people but they just tel for some or the other document and in that case lot of time has elapsed now i feel cheated by the dealer as well as the company.as while the transcaction was made i was told for free extended warranty without any formalties but now they are just passing the matter to eachother.

Arun Sharma
H.No. 132
Shastri Nagar
Jammu -180004
J&K
Ph[protected]
e-mail- [protected]@yahoo.co.in

It is unfortunate to inform that Lenovo/IBM will be no more a customer friendly company. They will not register the product and extend the warranty to their customers. I have purchased Lenovo Ideapad Y430 from a local dealer at Hyderabad on 11/12/2008. Immediately I registered giving all my personal data. I received a confirmation which was given as in the attachment the same day. Despite all these, and inspite of all my repeated communications with Lenovo/IBM customer care, my product was never registered and warranty was not provided, leave alone some free gifts they are offering at the time. Their senior personnel at customer care - post sales support one Ms. Soumya, has even said that it is fault that I didnot purchase the product through Lenovo sales, and it is my duty to call them and inform about the purchase and make sure my product registered and beg them for the freebies. Then what is the purpose of ON LINE REGISTRATION at all?

I bought lenovo laptop 775787q serial no. MA-A6569 from Fore Solutions Pvt. ltd.SCO 365, first floor.SEC 35B CHANDIGARH.on 25.10.2008 vide invoice no 640 along with offer of DIWALI DOUBLE DEAL confirmed by reference code RED[protected] by lenovo, but till today i have not received the said gift inspite of my repeated personal and telephonic reminders.On top of it during my last visit to ForeSolutions office iwas told of their helplessness in this regard.Would I be able to get some justice?

Dear sir,



iam purchased lenova laptop for the month of october 2008 in the diwali offer . iam selected 2 gift reliance internet card with 2 month unlimited usage and titan watches, but not yet received any gift materials. so please send above 2 gift for the following address, i agreed u send gift by speed post; YOU GET mail means pls contact[protected] red no;[protected]



R.GANESA MOORTHY, M.E(Engg.design)

S/O G.RAJU
MUTHANAMPATTY PUDUR (PO)

NEAR PSNA COLLEGE OF Engg& tech

REDDIAR CHATHRAM (VIA)

DINDIGUL(T.K)

TAMILNADU-624 622

i bought lenovo 4153 33-q model with serial number eb09639589 from A.B.ONLINE, GANDIDHAM, GUJARAT, ON 23RD OF JAN 2009 MY PURCHASE INVOICE NUMBER IS 1161 DATED 23RD OF JAN 2009. THIS LAPTOP WAS GIVING ME PROBLEM FROM THE FIRST DAY. AND I TOLD THIS TO MR.ABDUL ANSARI OWNER OF A.B.ONLINE ABOUT THIS PROBLEM, BUT HE WAS NOT INTERESTED IN SOLVING MY PROBLEM. BUT ON 5TH OF MARCH 2009 IT WAS COMPLETELY DEAD OR (MY LAPTOP STOP WORKING COMPLETELY) AND I HANDED OVER THAT LAPTOP TO MR. ABDUL FOR REPLACEMENT ON 6TH OF MARCH 2009. AND HE PROMISS ME TO RETURN MY LAPTOP BACK ON BEFORE 13TH OF MARCH. BUT TILL NOW WHEN EVER I ASKED HIM ABOUT MY LAPTOP HIS ANSWER IS ALWAYS SAME THAT LAPTOP HAS GONE TO COMPANY FOR REPLACEMENT OR REPAIR WHENEVER IT WILL COME I WILL HANDOVER TO YOU. FOR THIS I ALSO HAD TALK WITH HIS DEALER IN AHAMDABAD ( SILVERTEC) HIS MOBILE NUMBER IS [protected] BUT HE HAS ALSO COULD NOT SOLVED MY PROBLEM. AFTER THAT I HAD CALLED TO YOUR TECHNICAL DEPTT. AND TALK WITH MR. PANKAJ AND SPOKE MY PROBLEM THAN HE SUGGESTED ME TO CONTACT AT LANCARE DEPTT. THEY CAN SOLVE YOUR PROBLEM.THAN I TALK AT LANCARE DEPTT WITH MS. SONAM AND EXPLAINED MY PROBLEM THAN SHE TOLD ME TO MAIL ALL THIS MATTER TO LANCARE DEPTT WE WILL GIVE YOU ANSWER OF YOUR PROBLEM WITH IN 2HOURS. NOW I AM COPLETELY UPSETA AND I AM ALSO SUFFERING ALOT WITHOUT MY LAPTOP. AND I AM ALSO THINKING TO GO TO CONSUMERCOURT ABOUT ALL THIS MATTER. PLEASE DO THE NEEDFUL AND SOLVE MY PROBLEM AS FAST AS AS POSSIBLE.MY LAPTOP COMPLAINT IS ALSO REGISTERED IN YOUR COMPANY FROM MY DEALER(A.B.ONLINE) ON 7TH OF MARCH AND MY COMPLAINT NUMBER IS L93700IK.

VIKRAM CHAUDHRY
112, SECTOR 10

I bought lenovo ideapad y510 laptop. The common problem is hinge. It is broken. When i contacted the service center they are saying that your part will come in one and half months. They are trying to cheat me. Worst service.

dear sir,
i bought lenovo laptop model no.- 415228Q.at 16th jan 2009. the laptop is creating the problem twice .
problems are-
the first time problem day is (29/01/2009
the case id is L91O005S
1. hard disk problem
2. ram problem
3. bluetooth problem
4. sound driver not installed with xp

Now the second time the laptop created problem. the problem is -
the case id is for 2nd time is L93G00AN.
1. HDD not found
2. BLue dump error

i want laptop to be excahnged .please take the action.



ashma katiyar
ph. [protected]

I PURCHASED ONE LENOVO LAPTOP FROM AMBALA CANTT LENOVO SHOWROOM M./s RIVERRUN COMPUTERS BUT I AM SAD TO SAY THE COMPANY HAS CHEATED BY GIVING WRONG STATEMENTS, I WAS GIVEN 2 YEAR ADDITIONAL WARRANTY AT THE TIME OF PURCHASE BUT TILL DATE I VE NOT BEEN ALLOTED THE SAME ALTHOUGH I HAD RECD ONE MAIL FROM LENOVO COMPANY(PLEASE SEE BELOW) REGARDING WARRANTY...BUT TILL THEN NOT HEARD ANY RHING INSPITE OF MY REPEATED REMINDERS THE LENOVO PEOPLE ARE NOT DOING ANY THING FOR THE SAME

SEE BELOW THE MAIL FROM LENOVO
Thank you for your interest in Lenovo PC. We will get back to you shortly. For any further queries, please quote this reference code number RED[protected] in order to redeem a 2 yr additional warranty.

Regards,
Lenovo Customer Care

----- Original Message -----
From:
----- Original Message -----
From: [protected]@rediffmail.com
To: [protected]@sterlingco.com
Sent: Monday, July 28, 2008 4:59 PM
Subject: Lenovo customer care.


Thank you for your interest in Lenovo PC. We will get back to you shortly. For any further queries, please quote this reference code number RED[protected] in order to redeem a 2 yr additional warranty.

Regards,
Lenovo Customer Care

* Terms and Conditions apply.
To: [protected]@sterlingco.com
Sent: Monday, July 28, 2008 4:59 PM
Subject: Lenovo customer care.


Thank you for your interest in Lenovo PC. We will get back to you shortly. For any further queries, please quote this reference code number RED[protected] in order to redeem a 2 yr additional warranty.

Regards,
Lenovo Customer Care

* Terms and Conditions apply.

* Terms and Conditions apply.