Claimed

Lenovo Complaints & Reviews

1
Last updated Apr 22, 2024
Complaints 4390
Resolved
632
Unresolved
3758
Quick Links
Statistics
Share
Contacts

File a complaint to Lenovo

Having problems with Lenovo?

File a complaint and get it resolved by Lenovo customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Lenovo
Customer Service Contacts

Lenovo Phone Numbers

Toll free
1800 3000 7678
616
397
1800 3000 5366
271
180
1800 419 7555
164
102

View more phone numbers

Fax
+91 33 4019 2240
View all Lenovo contacts

Lenovo Website

Lenovo Head Office Address

Ferns Icon, Level-2, Doddenakund Village, Marathhalli Outer Ring Road, Marathhalli Post, Kr Puram Hobli
Bangalore
Bangalore District
Karnataka
India
560037

Lenovo reviews & complaints page 45

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Ambily Thookkammattathil Sankaran
from Nadapuram, Kerala
Report
Copy

k50a40

Address:Kottayam, Kerala

I have bought lenovo k50a40 in 2016. From that time onwards problem with battery back up. Delay in charging, but easily discharged within minutes o[censored]sage. Is there any solution for this,? Due to this there is no use for the phone, rs 10900 became a waste... Kindly make arrangements to rectify it as a costomer i am troubled a lot in everyday matters. This will force me to take charger connected with phone every time...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pooja mallick
from Patiala, Punjab
Report
Copy

motherboard issue in a year and few months

Address:122001
Website:www.lenovo.com

I have bought lenovo k8 note in last week of september 2017 and within a year and few months the motherboard of the device not working. Is this the credibility of the product? If yes than nobody will purchase your products. Customer care has told me that they will fastboot the device but next day i was informed that phone's motherboard was not working and its cost would be 80-90% of the device cost. Lenovo have to pay me back for my product...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
riturajsharma19
from Delhi, Delhi
Report
Copy

thinkvision x27q-10 monitor shipped with a damaged panel

Website:www.lenovo.com/in/en

Ordered from: www.lenovo.com. order date: march 7, delivery date march 14, 2019. Upon connection, i realised that the monitor arrived with a damaged panel. The damage was internal but there were no scratches on the exterior. The monitor was manufactured on july 7, 2017 and delivered to me in march 2019. Lenovo has refused to provide a replacement. It appears to be an intentional ploy to get rid o[censored]nsold, old and defective items....
+7 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Anshul5953
from Mumbai, Maharashtra
Report
Copy

required meaning of warranty

Address:New Mumbai, Raigad, Maharashtra, 400703

I have Lenovo K8 Note under warranty. Due to charging issue I have shown my phone to Vashi Lenovo authorized service center.
After investigation, concerned person told me connector has displaced from it's board/position and it has to replaced and it is not coming under warranty.For your inforamation It was not Liquid damaged nor physical damaged and costs me around 1250/-
Due to my urgent requirement, I paid said amount.br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vinod Iyer
from THANE, Maharashtra
Report
Copy

warranty claim for lenovo fitness band hw02 plus

Address:A2/1204, Hyde Park Regency CHS Ltd, Nr. Tulsidham, Off GB Road, Nr. Tulsidham, Off GB Road, Thane - 400610, Thane, Maharashtra, 400610

Hi team,

I've purchased lenovo fitness band hw02 plus on 22/05/2018 through amazon.in and the strap of the product has broken on 28th february, 2019.

Strap is a integral part of the fitness band and without which the band cannot be used.

Please find below the details of the product:

Name of the product (As mentioned in the box): lenovo fitness band hw02 plus
Color: blackbr...
+5 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
rahul960167
Report
Copy

regarding not providing on service

Sir i bought a laptop by lenovo from delhi on jan 19 and my laptop have started creating problem on 28 feb 19... I complaint to service centre several time... They told that the on site service will provide you on 4 days but they cannot provide... Todays 1 week is crossed.. But i m still facing problem... They don't provide any assistance.. Plz help me sr.. My laptop is under warranty (On site). At first time when i was complaint.. They told...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
Nayan Deep
Report
Copy

they are not changing my battery.

Address:Ghaziabad, Uttar Pradesh, 201307

Hi,
My lenovo laptop in warranty period and after full charge running 1h 25m. I have contacted support for change battery then they are saying your battery is not changing till battery is fully degrade even when i purchased laptop they told your battery ran 3hrs 30 min.
Lenovo contact number : [protected].
My lenovo complain number : [protected]
My laptop serial number : pf0ygas0...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
nastredamas
from Mathura, Uttar Pradesh
Report
Copy

my complaint is about my lenovo handset p780

Address:house no 94, navdurga colony, Jodhpur, Rajasthan, 342001

My above mentioned handset is not detecting simcard so i visited your service centre at jodhpur and told them about the problem. Service centre representative said that sim tray is not working so you should change the sim tray. I said to change the sim tray then your representative saidthat we have not available the sim tray because company has stopped to make the sim tray of this handset. She advised me to replace the sim tray from local...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
Akshay Ganesh
from Bengaluru, Karnataka
Report
Copy

faulty screen, international warranty denied

Address:600034

Given my laptop for service due to a faulty screen.
1. From the begin the local service team reluctant to take my laptop with international warranty. What is the point in making customers buy iws.
2. The local team suggested me to send the laptop to the us where the laptop was purchased which did not make any sense if it was supported in the us then with international warranty it is supported here as well as per the warranty...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
animesh_28
from Kolkata, West Bengal
Report
Copy

lenovo ideapad yoga 520

Address:Kolkata, West Bengal, 700091

I've purchased this laptop in the month of dec 2018 and after 1 and half month, i was facing some serious issues in the touch pad, it was automatically clicking and screen was flickering.
So i called the lenovo customer support and they neglected it many times and then after 2 weeks a guy from wipro came to my place and opened my laptop part by part and after assembling again there were more issues in my laptop which could not got...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
hongboys
Report
Copy

dispute details

Address:22003

I have 2-year onsite warranty for lenovo thinkpad laptop. I can't browse the internet, so called lenovo warranty. They said it is related to software issue, so connected to software warranty. Rep said it is definitely sofeware related, but i have only hardward warranty for 2 years. He asked to pay $19.99 for 10 months for service, so i paid $199.90 to my credit card. Software premium service rep asked to uninstall software wireless fro device...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sachin.saurabh1902 Sachin Saurabh
from Bengaluru, Karnataka
Report
Copy

lenovo ideapad 320 erof 7009155681

Address:560087

Lenovo erof - [protected]

This email pertains to service request lenovo erof [protected]. Let me brief you the issue i raised and action taken from your team.

I raised the issue online that battery of my laptop and keyboard were not functioning properly. I was unable to use my laptop without direct power source and also keypad was giving a miss at times while typing.

After the issue was raised, an...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
L LUCKY
from Chengalpattu, Tamil Nadu
Report
Copy

lenovo defective laptop not give doa

Address:520015

I bought a new lenovo 330s 14" laptop 38000 /- rs on[protected] in vijayawada andhra pradesh. After i open this lapotp not a power on i try to connect the charger and click the power button not power on after 1 hour it's started the charging after 2 hours i remove the charger and i use the laptop after 30 to 40 min it's showing power low indication after i connected the charger it's taken 3 hour for power charging and i remove the charger...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Saurabh saawan
from Patna, Bihar
Report
Copy

calling via 4g sim

Address:Patna, Bihar, 800001

I am using lenovo k6 power. Using vodafone 4g in sim slot 1 and bsnl 2g in sim slot 2. Everything working fine until last wednesday, nov 15th. All of sudden i started to face an issue of calling (Incoming and outgoing). When 4g lte preferred type is on. I can't make or receive any calls. But i can get mobile data without any issues. Then if i change network type to gsm only, i can make and receive calls but no internet. Really got disappointed...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Ashish sejpal
from Mumbai, Maharashtra
Report
Copy

defective laptop pf1enssj

Address:Mumbai City, Maharashtra, 400010

Dear Sir,
I have bought a Lenovo 530S mineral grey on the 4th of December 2018.laptop with 512SSD whose serial number is PF1ENSSJ
From the day I bought, it started giving me problems.The wifi keeps on disconnecting many times in a day.The connection shows no internet, secured.Also on startup the sound would not work.I had to restart the PC to temporarily start the sound and reset the wifi adapter innumerable times in a day.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sri Krishna Polytechnic
from Ponnampet, Karnataka
Report
Copy

motherboard problem in a pc - reg

Address:641042

Sir, we bought lenova desktop of 60 nos for sri krishna polytechnic college kovaipudur on 5th oct 2018 order no skptc/01/2018-19 dt 28-sep-2018.
Your invoice no e5478c/18-19.
In that, a desktop is having a motherboard problem and it is not working. Its sl no is 8sss50m35521f1wh86202sf. We are in need to rectify the problem.
Kindly do the needful in this regard....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
kantiprasanna
from Kakinada, Andhra Pradesh
Report
Copy

auto shutdown

I have updated my lenovo k8 note in android 8.0.0 (Oreo) after updating my mobile is restarting automatically and creating problem for me.
After this update, i contacted customer care they suggested me following solutions.
1. Resetting phone
2. Stopping moto app launcher and relaunching it.
3. Resetting app preferences
4. Updating my oreo to latest version of september 5, 2018.
5. Running mobile...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Ashwini14
from Hyderabad, Telangana
Report
Copy

lenovo ideapad 330 , issue with connecting to internet

Address:Chittoor, Andhra Pradesh, 517501

I've purchased lenovo ideapad 330 in the month of august 2018. Every now and then.. When i start using internet, it doesn't work.. It shows.. "there is something wrong with the proxy settings or tge address is incorrect". I've taken my laptop to lenovo authorised shop where i bought my laptop regarding the issue.. Even they doesn't seem to understand... They simply change os and tell us it will work fine here after.. Same issue continued.....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
Juthikapatra
from Patna, Bihar
Report
Copy

I am complaining about on my new purchase lenovo charger.

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

My name is ram avtar patra ([protected]) and i am using lenovo k8 note mobile handset. And last month i have purchased a lenovo/ motorola turbo charger on 2nd dec 2018. From your service centre (Communication solutions okhla delhi 110020). It's value of ₹ 1550. But after 18 days my handset have not charged by my new lenovo charger. Then i visited store again. And your technician checked my charger and change my data cable. So, at that time...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
U
Ukrain
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sub-give me fresh product or upgrade purchase warranty /999 rs for 3 year warrenty

Website:lenovo.com

Dear sir, i have parches Lenovo leptop on 29/12/2017 from authorised dealer at Vijay sales maninager Ahmedabad.so warrenty end date done 28/12/2018.but my warrenty started from three month previous [on September 2017 ]from the perchesh date 29/12/2017.and warrenty end date was September 2018instead of 28/12/2018.so as my opinion it is directed my Lenovo leptop /product is not fresh.so give me new pish/product or upgrade my warrenty as a company...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy