Lenovo Complaints & Reviews

I ordered for a laptop and a bag on april 18. Today i got only the bag, where i paid 66k for both. They are not at all responding over mail/phone or chat. After dispatching the bag, my order was updated to shipment complete.

May lenovo laptop ખરીદી કરેલ હતુ લૅપટૉપ ચાલુ મા બ્લેક સ્ક્રીન આવી જવું, ગણી બધી જાત ની errors આવે છે એપ્લિકેશન નથી ચાલતી ચાલુ એપ્લિકેશન બંધ થઈ જવી લેપટોપ ખરીદી કર્યા પછી અઠવાડિયા ની અંદર વિજય સેલ્સ મા લેપટોપ બતાવયુ હતું પણ બરાબર જવાબ આપ્યો ના હતો અને અપડેટ કરવું પડશે એમ કહયુ. અપડેટ કર્યા પછી પણ issue સોલ ના થયો આવી રીતે ચાર થી પાંચ વખત ગયા પરંતુ issue સોલ્વ ના કર્યો

I've purchased an ideapad on 23rd april. After learning on 2/5/2020 that they would not be able to ship on 3rd may, i promptly send a mail to [protected]@ndcommerce.com about cancellation of my order and received a reply from them as well about processing my refund

I'm still awaiting my refund and today suddenly i get a bluedart delivery with the ordered laptop. This is despite my to and fro communication from them regarding

Lenovo desktop power on issue.

Lenovo v530s-071cb
Model no:s2h600
Serial number:pg01pxm2

Address:
V. Malinidevi - branch manager,
Muthoot fincorp ltd,
28a, taj theatre complex first floor, dharapuram road, udumalpet,
Tiruppur (Dt)-642126.

Contact number:
[protected]
[protected]
[protected]
[protected]

I placed an order for thinkpad last january. The promised delivery period is 4 week, but the item is still not delivered. They are selling the same product at a discounted price and not willing to offer the same discount for my order. I requested cancellation thrice (February, april and may) and they never accepted any of them. All my tickets with ndcommerce were closed by their customer service executive without resolving.

Oder id: [protected]

I placed an order with lenovo india early this month only to be informed that they cant fulfill the order due to covid as of now. I clearly understand that, as the delay was for over a month i requested them to cancel the order and issues the refund. They are not doing that, i have even started to pay emis to my bank for something i dont have. I need them to cancel the order ans issue a full refund right away

Order id :[protected]
Email id :nishant7. [protected]@gmail.com

In this pandemic situation this has happened, did not know what to do..
25/04/20 - when i was using the mobile suddenly mobile got swtiched off and i tried to swtich on it restarted over and over. I have contacted lenovo support centre there is no proper solution & response.. The mobile is not in working condition and the chat bot has advised me to perform some steps.. Could not contact any lenovo support agent and as i googled in lenovo coummunity found that it's a motherboard issue hence i would request a repair for free.

Pls gies not buy lenovo im purches 14.04.2020 i m that time lptop spot issue he not replace not given service. Pls i m telling suggestions u buy dell ya hp laptop. My serial no. Mp1qjq34 im purches only one day suddenly issue next day. Lenvo tell i m not given https://t.co/gA8JkDlTyq 3 day i m face new issue lcd vibret bliking and also spot.
My compalin id. Case id [protected] now pending not given soluction.
Pls friend i reallly trust me not buy bludy lenovo laptop. Third class laptop not buy it... Pls not buy i m suggestion.

Lenovo company
Third class lenovo company dont buy..
And viral this massge to all over world.
I have all prrof.
What problem...

I m going to gov. Consumers office.

Dear sir,
This is kindly request, Please catch the street pig from my area CHANDIPURVA, NAUBASTA. There are so many Pig. Every day they come in side home so many people.. everybody scare to walk this road..
Please catch them as soon as possible..

Lenevo products are worst. I don't know why such beggars open their own companies. If they cant make good products then then should not make it. I am using a lenevo ideapad laptop and the product is a #. While one of my friend is using a hp laptop of same cost as mine but his product is working awesome. My recommendation to all people don't ever buy lenevo products

My name is sumedh patil, i just bought lenovo thinkpad e490 with serial number pg01s7b3, mtm number : 20n8s0ne00 only 2 months ago. It is under warranty and giving me sound issue. Its been 3 days i am complainting again and again to lenovo but they are not at all providing me fix solution just wasting my time on call they are just telling me to install this and that. Worst service experience i ever had.

Respected sir,

I received a call regarding this matter on 21/20/2020, then i talked to priti mam,
She said that the store is not operational yet, we will let you know very shortly.
Today, i contacted them by phone and she said that you go to the service center, and meet mr. Adnan there.

Today, i still went to your service center again on 25/02/2020, time aprox 3:45 pm.
M. A. Enterprises,...

I had bought lenovo k8 note for 8000 rs. A year and half ago. Now it is freezing and auto restarts. I went to their service centre and they told me that it is a hardware issue and the repair cost will be 14000/- rs.

I showed it to various mobile repairers and they confirmed about the motherboard issue. I have read many comments by customers facing the same problem. It seems lenovo has either not launched this phone with sufficient...

I was given a cashback code of rs. 3000 while placing a lenovo thinkbook, value rs. 65, 000, order no - [protected], dated 22nd october 2019.
I was told that i will receive the cashback within 30 days.

I entered the code, successfully made the payment and placed the order.

However, after the completion of 30 days, i didn't receive the cashback.

When i contacted lenovo's customer care team, they denied giving cashback without any specifics.

Please help me to get the cashback of rs. 3000.

Thanks
Durgesh mishra
Lucknow

I purchased a laptop on 30jan2020 but i am facing network wifi issue since i bought it. They just keep sending engineer to fix the issue but engineer always just reset window to fix the issue temporary and issue got received every after 1-2 days.

I am an official guy who need to work on laptop on daily basis but because of such issue my job is on risk.

You are requested to please escalate it to concern team and replace the laptop so that i can get a good laptop and save my job pls.

Let me explain you the whole story in details-

30 jan2020- i bought laptop from sargam electronic delhi.

After one day (When i started to use this laptop) laptop started getting hung.

After 2-3 days, facing issue with network as i couldnt see available wifi network. I contacted lenova technical team through whatsapp and lenova team tried to troubleshoot the issue remotely but they couldn't resolved the issue.

So i did reset and it started working again. But now new search issue occured as i was not able to search the items in search bar so again i called lenova team. Lenova technical team contacted me and worked remotely but again they were unable to fix the issue.
So i did reset again and issue got fixed.

Again after 2-3 days, same network issue occured which was occured 3-4 days ago as well. Means system reset just resolving the issue for time being, not permanently.

Lenovo engineer visited at my place and tried to troubleshoot the issue but he wasn't able to resolve the issue. He went back without resolution.

5-6 days went without any resolution.

Yesterday again lenovo engineer visited at my home and replaced the wifi card and updated the bios but issue still unresolved. So engineer did reset the window and issue got fixed. As i mentioned to engineer as well that window reset just resolve the issue temporary, not permanently. But engineer said that he dont have any other options now and just monitor the issue.

But today again, same wifi issue occured.

Trust me there are some issues with this laptop as issue is occurring since i bought this laptop.

I asked lenovo to replace this laptop but guys are saying there are scratch on laptop. But i mentioned many times that there is a small invisible scratch at bottom of the laptop. It is not a big one but a very small one and cant seen from far. It can happen with any laptop which place on surface.

I wasn't able to work on this laptop since i bought it.

Please understand and get it replaced.

Lenovo engineer just keep coming and just do reset to fix the issue temporary. Such visit just waisting their time and mine as well as i have to stay at home by cancelled all plan for the day.

Request you to please get it replaced or provide a permanent solution.

Thanks & regards
_
Sandeep kumar bhardwaj |
Sr. Technical engineer |
Tata consultancy services ltd (Tcs) |
Mob: +91 [protected] |
Email: sandeep. [protected]@gmail.com |

I bought a lenovo ideapad 330s just 6 months back. The laptop developed a black patch on the screen. I have been careful in handling my laptop and this black patch has appeared on the screen over night.

I called the customer service and they asked me to forward the pictures of the black patches.
Looking at the image they denied me a replacement of the screen.

How can two customers with the same issue be treated differently during the warranty period.

https://forums.lenovo.com/t5/Lenovo-IdeaPad-1xx-3xx-5xx-7xx/Ideapad-330s-15ARR-B...⇄

This customer's screen was replaced. How can i be denied the replacement.

I purchased lenovo laptop on 20 jan 20 from nehru place showroom. Laptop is very slow. Their showroom refuses to replace or refund.

Before buying i informed sales guy that i do multitasking. Sales guy alok assured i won't face any problems in multi tasking if i buy i3. Now even on opening 5 tabs in chrome it goes not responding and laptop is very slow.

We have purchased Lenovo 530S 14 Intel on Jan 23rd & below mail is the reference on payment and i have marked your consent person names Lalith Kumar(Lalit Kumar5
) & we are yet to receive the order if i call that Lalith Kumar
(Lalit Kumar5
) from your back end team he is not responding to us and switched off his mobile, Kindly resolve this and send me the tracking link of my order.

Note: We tried to...

Hi

Kindly resolve my service warranty related issue asap.

Lenovo laptop _ service warranty system is a cheat in india. Lenovo customer service refunds my service warranty without my consent. They respond to your email as per they're wish and remain silent when they are in fault. Doing mis-selling of service warranty related products. They are reluctant to give on-site services maintenance.

Product dealer took original product's price of 1850. But supplied us poor quality charger. The charger' plug quality is very poor and the adaptor is also very light n covering is also of very poor quality. The charger is not looking same also like we got with laptop it's totally with poor quality... As we bought new but as we plugged in the adaptor, the pin started moving n got loose from the adaptor..
Shop's name - universal computer, shahid bhagat singh road, dombivli east