Lenovo Complaints & Reviews

I purchased my Lenovo mobile phone online on 22/04/2017 and since then I've visited the service centre 3-4 times which is too many times for a just 7 months old mobile phone. First visit was for non working of the keyboard where the main board was changed by the service provider. Secondly I had to visit because my phone would not charge, so I had to purchase a new Lenovo charger as my phone charger won't work. Third time my phone was damn...

Dear sir,
I have purchased a lenovo laptop online through flipkart, model no. Wj69393/lenovo/hsn:84713010 spf0ukfkd vide invoice no. Faaaab[protected] dt.27/09/2017 for my daughter anushka deb, studied in bangalore. Within a month one day morning she saw that her laptop was not working and she registered a comp. Bearing no.[protected] on 06/11/2017 and got your support and a technician visited onsite and try to start the laptop by changing...

Dear sir,
I bought a lenovo z2 plus 32 gb black mobile phone by online on dt. 12.04.2017 which was on warranty period till date. After buying i used jio sim 4g on first slot & bsnl 3g on second slot. After 5 months there was problems in slot 1. Slot 1 not searching 4g/volte network in mobile, but second slot was ok. After that there is no incoming or outgoing calls available in slot 1 in phone. On dt. 30.10.2017 i have updated my...

I wish to lodge a complaint against your authorised dealer, arsh telecom at ajmer of lenovo for the fraudulent action by them.

I had given my lenovo vibe k4 to your service centre since the phone got hung and apparently there was some software problem. However, i was immediately, without proper analysis, informed that the fault is in the board and the same needs to be replaced. I had no choice but to agree with them.
After...

I am a lenovo k4 note user.i have been using it for 2 years.my phone got blasted yesterday eventhough it had'nt any complaint.the phone was not even kept for charging, even the data was off.
Today i contacted the lenovo service centre and they told that it'll cost around rs.9000 .Is there any compensation i can receive ?
Please fix the issue and inform all k4 note users to beware about the blasting issue....

Mobile was submitted under warranty for repairing of sound problem on 7th november 2017. Mobile handset is lost from service center and now service center is failed to return our mobile phone.
I have contacted them many times but they are not responding me to any query. Name of service center is 'aryan mobile shop, latur. '
Customer name: mathapati vivekanand s.
Contact no. [protected]....

This is in reference to the below mentioned
Imei no. :[protected]

I am writing this to your over the serious disappointment faced from your service department. My phone is under warranty, i bought it on december 29, 2016.
I went to you service center in okhla for the problem of charging and before that my phone was absolutely working fine. Later after submitting the my phone for the diagnosis they said there...

Respected Sir,
Two days back 20/11/2017, I received my order Lenovo zuk z2 64 gb mobile. (My Paisa Pay ID. [protected] Rs.10999.00, My claim ID.3289109 ) The receved mobile box is not belongs to the mobile I received. The box was torn off inside and the IMEI number sticker also torn off and written the IMEI number manualy sticked on the box. I prefer the Black color mobile, they send the Charging Adopter White Color. Sim eject pin,...

I purchased a lenovo laptop and there is keypad disput within 1 month, lenovo service center said there is a short circuit in keyboard, they said that minimum 12 days are needed to solve problem, why there is some type of problem in a new laptop??? At that moment laptop is very essential for me for interview, how can i leave it for 12 days??? Please help me...

I had bought a lenovo b40-70 laptop s/l no. Cb34098563 around approximately three years back and is under warranty. My laptop had become non responsive, too slow and crashing at times and also ram is supposed to be 4 gb but showing available ram as only 2.43 gb. When contacted lenovo support over chat they had taken my system into remote control and installed lenovo solution centre software and ran hardware scan which returned as failure...

Daer lenovo my mobile is not working some applications not working when i am call customer service he is not guide me proper toady i am calling and visit your service center borivali west near station orichez plaza token no 1 no me guide he is saying mobile software problem then you r data is last why i am purchasing before 2 month what's your service please respond or i'm update facebook or media lenovo company cheated then your close company...

Myself kishore m from bangalore.

I am using lenovo k6 power. Using vodafone 4g in sim slot 1 and bsnl 2g in sim slot 2. Everything working fine until last wednesday, nov 15th. All of sudden i started to face an issue of calling (Incoming and outgoing). When 4g lte preferred type is on. I can't make or receive any calls. But i can get mobile data without any issues. Then if i change network type to gsm only, i can...

The screen of all in one is getting line line form. Not seeing properly. Lenovo customer service center are telling that led liquid is damage so it will not cover under your warrenty. But i am saying why? I haven't damage or scratches anywhere. Should be under warranty. Give me the feedback as soon as possible. My warranty period is of 3 years. I haven't use it any time. N now i habe left 3-4 months only....

I hv purchased a lenovo k8plus 2months ago. After 1.5month, one day my phone suddenly stopped working and it automatically turned off and it doesn't on. I have submitted to lenovo care on 30/10/17 and they told me that they will replace my motherboard. But still when i call them, they say that the motherboard for my phone which they have ordered is not reaching yet to them. So what is it??? 20days to get a motherboard??? Assam is not so far......

Dear team,

I have purchased mobile (Moto c+) through flipkart on 25.07.2017 with order no od[protected]. I had submitted mobile on 25.09.2017 at lenovo service centre,
Marathahalli, bangalore around 11.00 am. I got call from service centre that damage happened due to liquid but i couldn’t believe that answer. I have taken back and intimated lenovo/motorola customer care team but these people were helpless...

I have purchased the lenovo k6 note mobile in ram mobiles hanmakonda for rs 15000 in may 2017. From there i am facing lot of technical problems in mobile and the same was repaired by lenovo service center and the problem is still repeating. T he warranty period closes in may 2018. Now they are attending my mobile free of cost. But after warranty what i have to do.in this situation can i expect justice....

The above mentioned phone was taken to syscomp electra service centre, barrackpore yesterday to cure the problem. My phone is well within warranty & purchased only 5 months back. To my surprise the representative told me that water is soaked in the handset for which warranty is void and hence charges will be levied as per damage. This was to my shock as this handset was used very seldom & kept at home, it has no scratches on it & never soaked...

Dear Sir/Madam,

I am a customer/user of this renowned brand of smartphone, so called Lenovo.

On Nov 2016 (05.11.2016), I had order Lenovo Vibe K5 Note (IMIE: [protected]) and using the same since then. By April 2017, I started facing some issues with its microphone, though I continued with it by using headphones for speaking. Lately during Sep 2017 I started facing some horrible issues regarding touch screen...

Hi,
I chaitanya from hyderabad,
I bought lenovo zuk 2 plus mobile in june 2017, after 15days phone got mother board problem, i given to service center and they changed the mother board, and after 2 months got volte signal problem again i given to the service center they resolved. Now again getting problem with volte signal problem.
I'm soo tired to roam around service centers. I need a permanent solution for this problem....

I have purchased lenovo a 6600 plus on[protected] and in few months it started showing some technical issues i have called upon the technical support but tyey havent responded me in right way.
My issues are.
1. Slow charging.
2. Microphone not working
3. Vibration not working.
Though muky phone is in warranty but your website says its out of warranty period.
Very bad experience with lenovo smartphones....