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Lenovo Complaints & Reviews

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Updated: Nov 19, 2025
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S
sandeep manral
from Lawar Khas, Uttar Pradesh
Dec 15, 2017
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Dear sir,
I have complaint in lenovo customer care our monitor because monitor in display issue. My monitor serial no. P900ftns & model no. B 30-40 but your service has been no immediately action against my monitor & my service order no. Is [protected].
First of fall commitment your monitor has been repair in 2-3 day. After that 4-5 day.
So, i am our monitor submitted in your lenovo service center in nehru place then again no response.
Then again commitment is your monitor has been repair end of the month.

So kindly request my monitor has been repair shortly.
Lenovo customer support has been notified about the posted complaint.
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    M
    Md Asar
    from Coimbatore, Tamil Nadu
    Dec 14, 2017
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    Address: 614404
    Website: [email protected]

    My name is Mohammed Azharuddin, I am currently working in the bank. I have lenova vibe k5 plus battery order on December 9, 2017. On yesterday I have got a call it will be delivered by today[protected] so I have got cash and waiting for my order delivery. Not no one have came so I have visited kumbakonam jp communications but they told it was sold to someone else. How is it possible and how irresponsible you are? I'm having an order copy receipt and proof for everything.
    I can go anywhere for your misselling my order and you need to face the issue happens to me!
    +1 photos
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      N
      NaveenEICI
      from Mumbai, Maharashtra
      Dec 13, 2017
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      Address: Bangalore, Karnataka, 560300

      Dear team,

      We are facing issue in lenovo desktop monitor, black shade in display kindly arrange a replacement for this

      Serial no: 60bdaar6wwv901crg7-
      Thinkvision e1922s 18.5 inch led backlit lcd monitor

      Address:express industry council of india
      Eici - express terminal
      Air india sats building basment, gate no: 2
      Kempegowda international airport
      Devanhalli, bengalore -560300
      Karnataka
      Contact no: [protected]/[protected]-naveen
      Lenovo customer support has been notified about the posted complaint.
      Sir.
      I hv purchased a new Moto M cell phone.just 15 days before..
      All other features r very user friendly.
      The sound system whn played.only one side speaker gives th output.
      The other speaker isnt giving any output of sound..
      Guide me wht im sippose to do..
      Sar mare lenovo vk5 mobile kho gya he to pura mobile ban karna he pleez IMEI nomer [protected]
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        M
        Malancha Chakravorty
        from Kolkata, West Bengal
        Dec 13, 2017
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        Address: Kolkata, West Bengal, 700032

        Mobile handset moto m xt1663 has 2 problems, ringtone not working and motherboard crashed. Product in warranty. Submitted to service centre at 37/1, gariahat road, grnd flr, kolkata 700029 on nov 27, 2017. No result till date dec 13 2017. Service centre do not pick up calls, neither call us. They are asking for more time on every visit. I'm a lawyer and my profession is getting severely affected. Please take immediate action.
        Lenovo customer support has been notified about the posted complaint.
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          J
          Justingold
          from Chennai, Tamil Nadu
          Dec 13, 2017
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          Address: Tirunelveli, Tamil Nadu, 627425
          Website: www.lenovacustomercare.com

          I m used lenova k8 note mobile... It's charging time is very long... How to resolved my problem... Why did i used in turbo charger... It's very very slow long time charging.. I really very disappointed... Please resloved my problem.. I purchased my mobile in only two months... But the charging problem is very disgrage.. And my mobile used in not interested..
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            P
            Pranshuta Rai
            from Mumbai, Maharashtra
            Dec 12, 2017
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            Address: Ghaziabad, Uttar Pradesh, 201014
            Website: Zedvals Solutions Pvt Ltd

            My lenovo p2 handset purchased on 17th may, 2017 (Refer to attached invoice for further details) was not getting started and wasn't getting charged either. As such, i took it to lenovo authorized service center (Zedvals solutions pvt. Ltd.) in indirapuram on dec 1st, 2017. The phone had a major scratch as also mentioned in the service centre report attached along. Apart from this, there was no other physical damage to the handset and earphones, display, mic and everything else was working fine.
            After keeping it submitted for one days, they told me that the motherboard is not working but 1 earphone pin is missing so they can provide warranty in such case only if the company approves. Three days later i checked with them again when they told me that request has been approved and they will replace the motherboard.
            But when i followed up with them after a week, they told me a new story that the display is damaged and they can provide warranty on motherboard if i pay rs 8000 for the display. I had no issues with the display, the scratch was 3 months old and earphones were also fine, they are just trying to make fool of me. I have also written my concern to lencare care yesterday, please help
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              A
              Aks H AY
              from Tellicherry, Kerala
              Dec 12, 2017
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              Address: Kottayam, Kerala, 686001

              My address kerala, kottayam i brought my lenovo k8 phone in 1 month sometime this phone is not charging. I meet service center but they are useless they told this complaint have not warranty. What can i do. My mobile no.[protected], kottayam lenovo service center peoples are useless this is not charging port complaint but phone is restarted the problem is solved but again this problem follow i am helpless please take my complaint
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                D
                Debasish Hembram
                from Bankura, West Bengal
                Dec 11, 2017
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                Address: 722102

                I purchased a mobile phone (Lenovo z2 plus z2132) from cyber king bankura for my son on 30.06.2017. Since last two weeks it has been seen that the upper part of the screen is not responding to touch. Unfortunately since yesterday the phone is not getting switched on. Today my son approached to lenovo service center at bankura. He was told that it will cost rs. 4000.00 for screen and the rest estimate will be given later on. The phone is within 6 months of warranty period. I dont know what to do with this phone if the repairing cost is almost half of the price of the phone that even within warranty period then i fear what will happen later on ie after ther warranty period.
                Please do the needful.
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                  S
                  sanchiitk
                  from Bengaluru, Karnataka
                  Dec 11, 2017
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                  Address: Bangalore, Karnataka, 560029

                  When i purchased the lenovo external hard disk (Uhd f308 1 tb) on 21 december 2016, from amazon.com, i also received a 1 year manufacturer's warranty applicable from the date of purchase. On 6th december 2017, my hard drive malfunctioned in such a way that it was not detected by the windows. Moreover, the power light which used to turn blue every time the devices was connected and used was not working any more. The internal disk in the device initially works but later stops abruptly. I would also like to bring this in the reader's notice that the device was operating perfectly in the morning at my home and the problem stated above occurred at my office. After the incident i decided to take the device to the lenovo service centers in bangalore. But to my shock, no service centers i have visited, contacted, or searched on the internet is ready to provide me with the benefits of the warranty. Also the official website is of no use as no process, location or instructions have been provided for any help in this case. The warranty expires on 21st december 2017 and i have no other means to claim my right.
                  Lenovo customer support has been notified about the posted complaint.
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                    S
                    Shilpa Anna Jacob
                    from Chennai, Tamil Nadu
                    Dec 10, 2017
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                    Address: 600084

                    I have purchased Lenovo A6600 plus on 23/11/2017 from Saravana stores, purasaiwakkam, chennai.From the very first day the phone hangs and restarts automatically when it is used for a long time. Saravana stores refused to replace and had asked to go to the service centre.Even after going to the service center 2 times with the same problem they were unable to solve the problem. Kindly replace the phone.
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                      N
                      Navneet Tripathi
                      from Kanpur, Uttar Pradesh
                      Dec 9, 2017
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                      Dear flipcart team,
                      I have ordered lenovo k8 mobile from mobile with out using mobile app. Mobile delivered on 2nd december 2017.
                      From beginning this mobile has hanging problem. From that time i continuously tried to connect with you. But today i'm able to connect with you.
                      Kindly replace my mobile. I have paid 10000/- rs for this bogus mobile. Kindly resolve my issue as earliest possible.
                      Regards
                      Navneet tripathi
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                        V
                        Vasunpat
                        from Chennai, Tamil Nadu
                        Dec 9, 2017
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                        Address: Chennai, Tamil Nadu, 603103
                        Website: www3.lenovo.com

                        Lenovo ideapad 520 was purchased online in oct from amazon india. There is electric shock experienced on surface of laptop and performance is slow. I have spoken to amazon india who will help only if lenovo gives written denial of service. Lenovo online chat service says this shock is mild and as per design. I do not want to spend 70000 to have my small son experience shock... Mild or otherwise. I have written multiple mails to customer service at lenovo copying head for india services sudipto ghosh also. But there is no response. Unable to get any resolution from amazon or lenovo. Please help
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                          puneetkfl
                          from Gurgaon, Haryana
                          Dec 8, 2017
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                          Address: 121006
                          Website: Janak communication faridabad Service center

                          Dear sir, we have been purchase lenovo vibe k5 mobile dt. 25/01/2017. But phone show extra heat during on period. Product is under warranty but lenovo service center does not take action. They will demanded rs 6200/for mother board change & phone value 7499/ please take action & replace the phone invoice copy attched
                          Puneet grover
                          Mob.[protected]
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                            S
                            Shashank Rathore
                            from Nasirabad, Rajasthan
                            Dec 8, 2017
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                            My phone volte/hd feature is on. But in notification bar it was not showing any mark and no incoming calls. I also can't call.. 1 slot = jio 4g. This problem occurs many time.. But when i restart it the. It work again finely. But now i have done everything but volte/hd not coming. Give proper solution but it.
                            Only 1 update till i bought it. Lenovo is a crap they give not a single update.
                            And very bad ram management. My phone always lag. And hang up.
                            Give proper update. Please
                            Lenovo customer support has been notified about the posted complaint.
                            Photos - Albums - what's app animated gif & what's app profile photos text is half cut..

                            volte/hd is not working.. and no updates - Comment #2944487 - Image #0
                            My lenovo vibe k5 plus rear camera is very poor.not 13mp quality
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                              Jaisingh Rajpurohit
                              from Lucknow, Uttar Pradesh
                              Dec 8, 2017
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                              Address: New Delhi, Delhi, 110093

                              I purchased a lenovo smartphone vibe k5 from flipcart on 4-7-2017 when received it after opening it's sim slot was defected so i couldn't make even a single call when i approached to service center they forced me to buy a new. Sim slot and pay for inr 1200 i m feeling fool after purchasing lenovo phone kindly do needful action for repayment my said amount otherwise i will go to consumer form
                              Lenovo customer support has been notified about the posted complaint.
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                                S
                                Sudheer Sampath
                                from Gudivada, Andhra Pradesh
                                Dec 7, 2017
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                                Address: 516001
                                Website: www.buyalenovo.com

                                Hello this is suheer and i purchased a ideapad laptop from lenovo on[protected] and for that i got a offer of 2 years extended warranty for 999 and a motorolo headset for free, but till now i dint get any headset and there is no response for that, and the paid warranty has upgraded but the free one is not came. The registration ticket no was lfo-hso-adp-087531.

                                Send the offe to the address which you have
                                Taken.

                                Thank you
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                                  Basil Guntur
                                  from Teni, Tamil Nadu
                                  Dec 6, 2017
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                                  My screen is going to blink suddenly and screen turns off and notification light is going to on and the phone doesn't work until i restart it by pressing power button for more than 20 seconds and mobile is going to be overheated i already gave my mobile for servicing 2 times but no use at all. Please consider my complaint. Reply me to "[protected]@gmail.com"
                                  Lenovo customer support has been notified about the posted complaint.
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                                    A
                                    ActiveAlpha
                                    from Pune, Maharashtra
                                    Dec 5, 2017
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                                    Address: Mumbai City, Maharashtra, 400018

                                    This complain is with respect to my system pf 00grvu 14/01 which was shipped with original windows professional in 2014. Where the option of creating os cd was not there and no os cd or pen drive was shipped with the system. The system was shipped; with one month trial version mcafee which is blocking the system to boot to windows and recovery mode. Hence wanted help from lenovo for factory installation, after talking to saiful, sonika, bhim (Agents) vikramjeet (Tl) prasoon and santosh kumar (Senior tech) no resolution was provided. Nor did anyone connect to mcafee to let them know that if any fix is there from mcafee.
                                    Even after purchasing the system with original os, lenovo is not helping with the os cd or pen drive for re installation of windows.
                                    It is highly dissatisfying that even after spending money on original os they want customer to spend another couple of thousand for cd or pen drive.
                                    If it is not taken care i will surely see that it is published and tweeted to everyone all over the world not to buy anymore lenova system.
                                    Further causing dissatisfaction in the later stage.
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                                      kirnc
                                      from Mumbai, Maharashtra
                                      Dec 5, 2017
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                                      Address: Kasaragod, Kerala

                                      I have bought lenovo vibe s1 lite just before 8 months. All the switches stop working 1 month after other. No battery life, heating up, no sound, no update. Nothing. Shame to lenovo. I lost my 10000rs. This type of companies should be closed soon. Also no customer service. What responsibility do u have in customers. Nothing is working in this. Dirty phone ever. Go and die lenovo.
                                      Lenovo customer support has been notified about the posted complaint.
                                      I m Kiran suthar my IMEI no [protected] is I have given my mobile to repair in lower parel and not return me my old USB part which is replace and charge me 1250/-rupees from me and worst service
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                                        butts bhat
                                        from Katra, Jammu and Kashmir
                                        Dec 4, 2017
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                                        Address: Kulgam, Jammu and Kashmir, 192231
                                        Website: lenovo.com

                                        Sir
                                        Actually i have brought the product of your company lenovo namely as lenovo k8 plus
                                        At last night my phone was autometically screen off all the parts were running as normal eg. Torch, fingerprint etcbut screen was off after some time i switched off my phone and after switch on i found it was normal screen was also working narmal
                                        2nd pointis that. When i brought my phone it was mentioned that 60gb of internet will be add on using jio sim but sir unfortunately i can't be benifited
                                        [protected]@gmail.com
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