Lenovo Complaints & Reviews

Service center name - technotronics technologies
Add - rajgor empire, gathkopar (W), mumbai - 86

My moto g5s screen got damaged and i placed at order at technotronics technologies for screen replacement on 20-oct-2017.
Today is 4-nov-2017 and i have not received any service from them yet.

Everytime i call them, the exceutive takes details from me and hangs up the call and then their phone is either busy or they dont answer.

The service executive are totally ineffective and do not support.
They took advance payment from me and now are not bothering to respond back. This is a good way of earning interest on my money
This is how pathetic lenovo after sales service is!!!

I have purchased the lenovo z2 plus mobile on 2 months back. When delivered the touch was not working properly then i returned the phone and get the new lenovo z2 plus it was working fine for few days but since yesterday the touch in the lower portion of the phone is not working fine. I visited to the lenovo service center at shakarpur, near luxmi nagar but they denied to change the screen and said its a hardware issue but is was working all fine, all of a sudden it stopped wokring.
For correcting they asked for rs6800.
The phone is under warrenty its only 2 months i have purchased the phone and they are not doing anything for this.
I'm very dis-satisfied with the type of service they are providing.
I'll not suggest anyone to go for lenovo.

I have lenovo p2 and i submitted in service center on 14th september. After few days they told me that they have to replace the product because the part is not available. I submitted my cellphone for replacement on 6th october 2017. Then i was told by service center that i wil receive my cellphone replacement whithin few days but now its a month and i did not receive my cell phone yet. Every time i went thaer n asked about my cell phone, they said it will come in 2-3 days.

Purchase separetly wireless laser lenovo mouse (Model - morffhl), which laser not working properly, so i called to lenovo care they told me we dont support for mouse but we have other team who care of this, they give mail id ([protected]@lapcare.com) to communicate with them. I mail them all details with snap of product and invoice copy. They reply (From sonu thakur) we don’t have support of lenovo thinkpad product, please contact to lenovo for warranty support.
I again try to contact with lenovo same procedure they guide, but no any support i get from lenovo for separetly purchase mouse, after all the product has 1 year warranty.
Very poor and bad service am facing from lenovo.

Kindly help me.

Lenovo — lenovo a6000


Hello sir,
I'm Noyal from kerala, Alleppey
Dear sir,
I bought a lenova smartphone
Model - lenova A 6000 (Out of warranty)

My phone is hanging at times, and the data cable is not working yesterday i went to the service center and i got strange reply from them that they are short of technician and i cant buy a new data cable from the service centre
the stock is kept only for warranty customers so get from local stores

why r u runnign SERVICE CENTRES LIKE THIS #[protected] ALLEPPEY

NOYAL TEL #[protected]

Dear Sir/mam,
A Few sim card not dedected in slot 2. New Sim Card Not Dedected . Please check and reset slot 2.( Mobile Details - Model No - Lenovo A850, S/N - HB06NB77(10), Slot No-1 IMEI 1 - [protected], Slot No-2 IMEI 2- [protected] ). My Mobile No -[protected] .
Please Send the New Software And Link. Please solve The Problem .

Regards,
Manohar Mali.

I have purchased the lenovo phab 6.98 tab on 29.11.2006. After few months later i found a problem related to charging in my mobile. I have approached authorized service centre (Multiple mobile care) at gandhipuram coimbatore on 26.08.2017. They verified and informed that we will sort out the issue but in won’t cover under warranty. It comes under service, so you have to pay rs. 1850. Towards service.
I accepted and agreed for further service. They took few days service time and they returned the phone to me after the service. Once after i am using the phone i have met with the same issue and found that only battery has been changed.
Again i have approached the service centre, the said that, ok we will checked it again and inform you and said that not in need to pay any extra amount, because as you have paid already rs.1850.
Then after two months later only they have called me and said that there is an issue in the board, so you have to pay extra rs. 5000 for the same. So i have got back my phone, still it is not working.
The customer service which is provided is not satisfactory and myself was totally disturbed with this issue.
Still it is in not working condition.

Dear sir i replaced motherboard 2 month ago but after two month my motherboard not work proper and my laptop completely disable and when i going your executive coustmor he refused mee to change motherboard i am very frustrating your service and your product you can not give me proper soulaton i request to you take action imidiatly thank you otherwise my whole friend never purchase this lenovo laptop...

On 19th oct 2017 i am suffering for extend my laptop warranty from past 3-4 days for extend warranty.


I had done telecall

I had done chatt

I had done mails but not getting any proper solution hence please extend my laptop warranty for 2 years in 999* scheme.

I had done tickets are

Adp-092352

043490

043489
I have sent mail but no one replied also

I have purchased lenovo idea pad mix 310 in of 2017.but after 4 Month it's keyboard and touch is nt working properly...the product is in warranty..so i submit to a lenovo service center of Behala, Kolkata named Anand international in.07-10-17 and my so no is LBGL[protected]..manufacturers serial no is-YE00P556..but after 1 month they can't fix the problem..they r saying that lenovo company is nt giving their required material to fix the prblm and they r saying they don't know which time my tab will be delivered..i also attached proper documents with it.so i reqst u to take proper action..otherwise i hv to go consumers forum.

Hello sir,
I'm rajendra from merta city, nagour (Rajsthan)
Dear sir,
I bought a lenova smartphone
Model - lenova a6000 (Out of warranty)
Imei - [protected]
After some times, i have a problem in my smartphone! So i gives mobile to service center!
Service center details -
F-9, first floor, amar plaza
Near old private, bus stand, ajmer 305001 (Raj.)
Contact - [protected]
Now,
Service center man's is not giving my mobile from 6 month!!!
Now i fill complain on national cansumar cort and my complain docket number - 484612
My contact number - [protected]
So, plz sir give response me and available me my mobile soon!!!
Thanks

Sir, in my mobile within a 15 minute volume button to be see in my screen and due to this button my all starting work in my mobile is stopped. I visited 2 times lonovo care (Rajkot) also. But i didn't get good service from this side. Now what am i do? I hope that you can help me regards this problem. Please help me... I haven't any further scope without you..

I had order Lenovo power bank (pa10400) my power bank is not charge when plug in the charge and also not properly charge when plug in. The charger and also not indicator the changing
When I connect my phone to the power bank mobile is also not charge. I was called to customer care they gave me this website. I was brought this power bank only 20days ago.

Lenavo k6 power is stop charging. I went to the authorized dealer and i am in guarantee period. They said they wont be able to repair for free since the some moisture content went to the charging portal. They are asking me 6000 rs to repair eventhough i am in guarantee period. I dont know how the moisture content went into the charging portal if they are true.

I purchased lenovo yoga laptop from dubai on 20th january 2017. One month before its stop working so take that laptop to lenovo service center in mumbai. They took 1000 rs as service charge although my laptop is in warranty period. After checking they said its in warranty period so refund my money but on work order they wrote its out of warranty and damaged. Now another service center charge money for rectifying my laptop although its in warranty period. I am loyal customer of lenovo but this is worst experience i am having.in mumbai service center people said we won't rectify it because we don't understand the problem and on work order they wrote my laptop mother board gets collapsed. How irresponsible people are they. We bought so costly products and at the time of service these big brands puts there hands up.

Sep 2017 purchased lenovo v110, touch pad not working. Complaints to the customer care two to three times, they give only online support, i told it's not an software issue, it's an hardware issue, but they are not accepting. External mouse is working only touch pad not working,

Today i mailed them the snapshot of the problem, still no reply, i made a call today at 12.15 no.[protected],

My request i'd [protected].

Please don't purchase this lenovo laptop v110.

Lenovo need to improve their service, product quality

1) i am not getting any response from any
Of their customer care email address.
2) when i go there website to get my
Product support, website wants my
Serial no, model no, iemi no of the
Product, but it's strange when write all
Those think they want, website says
"sorry there are no such type of
Products". I have tried several times
But answer is same.
3). When i go their website to find service
Center around kolkata, website asks me
To log in. I failed to log in after several
Attempts.
Above facts show that lenovo, india
Is not willing to provide any kind of
Service after sale..

I. Am using lenovo k 8 plus from last 15 days, from very second day am suffering from display flickering and late touch response, but i ignored it but from yesterday my phone is not detecting any memory cards.
I had reset my phone, checked other 2 memory cards but all are not working, same memory card is working on my another phone.
I have updated to latest version still am suffering from same problem.
I dont have any service center nearby, so please give me positive response.
I have talked with customer support of lenovo but i havent got good response.
You can contact me on:
Siddhesh shah
[protected]@gmail.com
+91 [protected]

I purchased lenovo mobile model a 6600 from m/s mangal sales haldwani distt nainital for rs 8000 including tax on 28.7.2017.in fist week of oct. 2017 it stopped functioning. So went to your service centre haldwani and told the problem. They fist told me to come after 2 hrs and after the given time told me come after 3_4. Accordingly after telephonic conversation i went to collect my mobile. I was asked to pay rs 800/- and first refued to give ant receipt of the money paid. After some argument the in charge gave cash memo after charging gst and i had to pay rs 886/-. The receipt given is of shradha communication. I am enclosing the receipts also.

Sir my question is that the mobile is under warranty. What is the warranty for? Please look into matter and my problem

I hope you will solve my problem and guide your service centre according.

Yours sincerely
Mohan singh nayal

Enclosing:. 2 receipts

Hi everyone

I am compalining about my new lenovo k6 power smart phone. Its not charging on when plugged into charging socket. Checked the charger by another mobile. Its fine. The mobile is in warranty. I took my mobile to nearby lenovo authorized mobile service centre. They refused to take my mobile because of my mobile's display was cracked. But my compalint was not for that reason. Also the staff was very rude. I really hate the service c entre and i also feel to buy this mobile phone. Kindly help with my compaint registered.