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Lenovo Complaints & Reviews

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Last updated Apr 22, 2024
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Lenovo reviews & complaints page 65

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V
vkpranav123
from Mattanur, Kerala
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laptop service warranty

Address:Kannur, Kerala, 670012
Website:support.lenovo.com

Worst service ever i got from any company. I bought a lenovo premium yoga 500 laptop with lots of expectations in 2016. Two months back ma touch screen got complaint and i had an onsite service option which i opted. They replaced my motherboard for sorting out the issue. After that my device serial no. Changed. My previous serial no. Was having a warranty of two years more.
I contacted almost all possible levels of lenovo service but...
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sachindalvi
from Pune, Maharashtra
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handset found to be defective which has been purchased 4 months go

Address:Pune, Maharashtra, 411018
Website:www3.lenovo.com/in/en/smartphones/c/smartphones?menu-id=Smartphones

I have purchased moto g5 handset from amazon.com 4 months ago at 12 k. Handset suddenly started heating too much even when it was not getting charged also leading to on/off issue. Immediately i submitted the handset at lenovo authorised service centre at j m road in pune on 27th sep 2017. Daily i have been doing followup with service centre but not getting proper feedback. Sometime they say that there is motherboard problem and part is out...
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R
Richa1 Sharma
from Noida, Uttar Pradesh
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refused to check mobile screen

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:FlipKart

I had purchased lenovo phone in january and facing some issue in touch, i had visited the customer service center in noida sector 18 and getting very bad response and they refused to check and solve the issue, within a 6 month i had faced the issue and getting response we can't do anything u have to pay 3500 rs to solve your issue, then what is the warranty just a little screech on side body and they demand of 3500rs, i had paid 8799rs to...
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Shanchana
from Bengaluru, Karnataka
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service centre - koramangala 7th block

Address:560095

I own a lenovo k4 note. It is in teh service centre most of the days though. Quality complaints apart, the customer service is going worser. My phone's warranty just expired. I had a issue with the microphone hence had gone to the service centre in koramangala 7th block. They did the service. I had checked the issue from the centre only and then paid the bill. They informed me that service is free of cost for the same issue if the same problem...
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Amank6
from Aligarh, Uttar Pradesh
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calling problem

Address:Agra, Uttar Pradesh

I purchased my phone (Lenovo k6 note) on 03.01.2017. Due to accident my phone screen is damaged for which i went to your service centre in agra, they told me charges for repairing my screen but i refused to pay and took my phone back to home. Right now i am facing a software issue in my handset for i which i again went to your sevice centre but they denied for looking my handset. They told me, firstly 'you have to repair your screen damage...
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Subrata Das Gupta
from Bargarh, Odisha
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lenovo k8 mobile regarding.

Address:799001

Respected sir/madam,
My self subrata das gupta (A lenovo user) from tripura state, india would like to inform you that i have purchased lenovo k8 mobile at rs. 10, 000.00 on 22/09/2017 from a retail shop of our state named “ swarna sova electric”, melarmath, agartala, tripura (W), near madan mohan ashram. But fact is that lenovo never launched k8 model (Not talking about k8 plus or k8 note) on their official...
+6 photos
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S
sharad Muley
from Pune, Maharashtra
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lenovo laptop mouse pad & lan port issue

Address:Pune, Maharashtra, 411046
Website:www.consumercomplaints.in/new_complaint

Lenovo v310-14isk model no :- lrnxb712000f
Sr no:- lr084hja
Lenovo laptop network lan port not working and also mouse pad not working properly. Already check both but not solve it.

So kindly raise complanit and also send engineer as below address,

Automotive manufacturers pvt. Ltd
Survey no 1 part 3/4/5 ambegaon bk. Katraj - dehuroad by-pass
Tal-haveli dist pune...
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Pranil More
from Mumbai, Maharashtra
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regarding earphones and mobile

Worst service!!! There are no nearby service centre. When i launched a complain about my earphones they said that it was damaged due to a cut but the same cut was on my samsung earphone then too it were working! Just because my warranty of six months was expired two days ago that too because there where no nearby service centre i had to visit a service centre far away from my place! After doing this they just say that my earphones are damaged....
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Lokesh.modi97
from Lucknow, Uttar Pradesh
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product is defective

Address:Bikaner, Rajasthan, 334001

Sir i order lenova k8 plus this is automatically cancel and i reorder than defative pic send me this is a softer problem and tech visit is fake no response flipkart and i approve my replacement but return rejected i have call approx 30 time call [protected] my mobile no [protected] email i'd lokesh. [protected]@yahoo.com
Oder i'd od[protected] plz slove my problem and any comment and help number ya content no send my [protected]...
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Saurav Shekhar
from Raha, Assam
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misguiding people

Address:Patna, Bihar, 800001

My laptop was not powering on, so to solve the issue i gave my laptop to this shop named sona infotechs pvt. Ltd. They kept my laptop for 10 days and still couldn't solved the issues. So, ultimately i took my laptop back from this shop but they took rs 885 from me for doing nothing and they told that your motherboard is not working and they were asking for 15000 rs from me so that they could change my mother board but today i went to another...
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Prakul Aggarwal
from Noida, Uttar Pradesh
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not repairing product under warranty

Address:Ludhiana, Punjab, 141401

I bought lenovo vibe k5 from amazon. Around 30 oct 2016.
Its camera has stopped working now and i. Visited the nearby customer care they said that its water damaged may due due to your sweat (As i told them that its never been dropped in water). Now i git it checked from outside repair shop he said that there is ni water damage but the products camera is faulty. Now what should i do...
+1 photos
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Nitin D.Shah
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lenovo note k5

Address:380013

I have purchased lenovo note k5 through flipkart on 3/10/2016 and recieved the courier on 8/10/2016. Within 6 months the display screen got worn off and so i got it changed on 25/4/17 at service centre in ahmedabad under the waranty benifit. Again, few days back the same problem has recurred, but as i was out of town it was not possible for me to contact any service centre. I visited your service centre in ahmedabad today. According to them,...
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Ipshita7530
from Perambalur, Tamil Nadu
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lenovo pa13000 13000 mah power bank

I bought a lenovo 13000 mah power bank few months back and now it got some problem and can't even switch on. I went to different lenovo care centres in guwahati but i was let down everywhere. They say they provide care services only to tablets, smartphones and laptops. I wasn't informed this during the buy. So now my money got wasted on some product that the company refuses to pay services....
+2 photos
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P
prasanna kumar b s
from Bengaluru, Karnataka
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invoice copy

Dear team,
Greetings!!!
I had booked mobile i don't have original invoice copy, need it for important work, request you send the invoice to [protected]@gmail.com at the earliest. Order detail as below follows
Order id od[protected]
Order date fri, feb 26th '16 2:34 pm
₹ 7, 499
Lenovo vibe p1m
Color: black
Thanks
Prasanna kumar
[protected]...
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R
rajatsangal1
from Delhi, Delhi
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denied for providing service under warranty

Address:New Delhi, Delhi, 110041

I have purchased lenovo k6 power (Gold, 32 gb) on[protected] from flipkart.com. After purchasing, i am facing charging issue regularly and i have visited 3 times lenovo service center, district center (New delhi). Now they are saying that charging jack is damaged but i am facing the same issue from the first visit. That time they provided charging cable 2 times but issue is still same. Now they are demanding for the 80% of the mobile amount...
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Address:Agra, Uttar Pradesh, 282001

Myself prajjwal arya ([protected]). I bought a lenovo cellphone moto g4 plus online from amazon, it has been approx 11 months using the phone and suddenly some problems occurs in the earphone jack and battery. I take my phone to the lenovo authorised service center sanjay palace, agra. They checked the phone and approved the problems and provide me a pickup time of 9 days. To check the progress i went there after 7 days and without checking...
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C
Chandrikachandu
from Addanki, Andhra Pradesh
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I forgot the bill

Address:West Godavari, Andhra Pradesh

Sir i purchased the mobile by using flipkart in my mobile the power button will spoil so i purchased the mobile[protected] in that time online delivery but i have the warranty the bill was forgot so you forward the silp as soon as possible because the warranty will be soon so i give the mail i'd: [protected]@gmail.com so please give me bill as soon as possible...
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V
Vimal20
from Meerut, Uttar Pradesh
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letter s and z in vertical keypad not working

Address:Bareilly, Uttar Pradesh, 243001

Mobile is in guarantee period and while using keypad in vertical mode letter s and z are not working. Though they r working in horizontal screen. Service centre is not responding to the complaint with a reason that there is a water seepage in mother board which is not the reason actually.. As the keys are working horizontally. Kindly solve my complaint. Mob no. [protected]...
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C
Chanchal malav
from Chakia, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my lenovo smartphone k5 note's screen become yellowish.

Address:Sonbhadra, Uttar Pradesh, 324005

I purchased lenovo k5 note smartphone. Currently its screen is not working properly. It became yellowish at three-four places in one side. Any object is not properly visible in that conditions. I am getting highly suffered. I tried many times to talk customers care. But there is no respnose. Finally i want to complain online. Please help me to repair it....
+1 photos
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santosh ram 143
from Dhanbad, Jharkhand
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related to warranty upgradation

Sir i have purchased laptop on 08/08/2015 and that time i also purchased warranty of one year adp (Accidental damage protection) and two year extended warranty and totally i have 3 years warranty upto 08/08/2018, but when i went to service centre they told me that your warranty has expired. I also written to the lenovo and enquired about that problem from 06/09/2017 but they are not showing me interest and no solution i got. My laptop serial...
+3 photos
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