Lenovo Complaints & Reviews

Lenovo ide100
Date of purchase :[protected]
Client name : bopaiah kn
Sl no: pfoicxu8
Contact no : [protected]

System display is not getting on from 20 days back...in the sense 20-9-17 onwards.
Requesting you to kindly go through the problem and sort out problem as soon as possible..
Address
A s aiyappa, #96, pooja nilaya, 2nd cross, kuvempu layout, near venugopal swamy temple, devsandra main road kr puram, bangalore 560036

Purchsed lenevo laptop yoga 700 14 2-in-1 14" screen laptop with model no.80qd00drus, sku -5225001, s/n: pfomouzh, vide order no. Bby[protected] dt jan 6th 2017 in usa and using in india now. It is under warranty. Laptop space bar is not working &touch screen is opertaing delay some times. Please help me to rectify laptop problem and advise.

Pradip ku sahu

Mobile no.[protected]

I have brought a power bank (Pa10400) from flipcart. My power bank is not charging properly when plug in the charger and also not indicate the charging. When plug the phone to the the power bank mobile is not charge. I was called the customer care they gave me this web site. I was brought this power bank only 15 days ago my power bank has 10400capacity but it is not indicate the charging as well as when plug in to phone i hope it has major problem

E mail : [protected]@gmail.com

Lenovo service center is not responsing my qustions they delaying to take my handset to servisce they cant propery answer my question, delay the time to service and give my handset. Erode lenovo service center service delevery time was extended to 1 week now they saying next week only they delay the time day by day it was not satisfied to me service time to very very slow

Submitted my lenovo p2a42 (Under warranty) having an issue with the touchscreen on[protected] at hcl kolkata. Haven't received a positive feedback regarding repair of faulty parts or replacement.

An earnest request to the company, if you are unable to repair, or replace, kindly refund my money back. It's very distress not to get a proper feedback till date[protected].

Kindly don't suggest me other handsets of lenovo or motorola.

I registered for back to college offer for my lenovo machine 2 months ago, i have paid rs.1499 for 2 years warranty extend and puma 3000 voucher. My ticket number is adp btc 064953. I have still not recieved the voucher yet. Very poor service. Not at all coustmer satisfaction, staff quality is disgusting, they do not respond. Please do something. I have paid the money

Hi
I had purchased yoga 510 from uae which covers international warranty.
But its more than 15 days and person in lenvovo center cant tell me exactly when part for laptop will be shipped and replaced.
Guys please help me.. To figure the issue
I cant send laptop to uae and since its in international warranty i want lenovo to please sort this issue. Please try to find by when can i get the part

My phone spoiled two times in warranty. Lenovo care excuses it's liquid damage. But they could not show me liquid in phone. They denied to repair my phone and demand for 1180rs for return my phone with out repairing. I did not pay money and they kept my phone. I emailed to company the don't want to listen. My phone is in warranty and it was on/off problem. The company should be repair my phone or give me new phone because it's second time. The company employees corrupted they demand for money they said it is our salary. They demand for money to see my phone what happened. They gave document of 1180rs.

I purchased a lenovo laptop from croma in october 2016. Product name lenovo ideapad 310 serial no pf0nu6ls. Soon after the purchase within 6 months its software got curroupt and i lost all my important data it was not my fault at all but i compromised and let go it. Then recently i started facing a keybord issue in my laptop and took my laptop to the service center. Firstly they did not have power adaptor and hence took my adapter to service my laptop. Secondly they said that they will get the issue done within 2 days. The next day i get a email saying that the part is not available and i will have to wait for 1 month (Written in the email by them). They just sent me this email without providing and solution for the problem. I spoke to the service center people they asked me to talk to the lenovo customer care for further solution and they cannot do anything on their end.
I then called customer care for the problem to be solved they transfered my call to their head named "jyothsna vas" email id "[protected]@lenovo.com" i explained them that the part is not available is your problem i am in urgent need of laptop i need to do my projects and submit it. Then she said that she will update me within 1 hr. Then after 2 3 hrs i got a mail from her that they cannot reach me due to a problem and hence send a mail that there is no update from their part team on the availability of the part and asked me to bear with them. Then there was no update from their end. When i send and email to update me on my issue i got an automated response saying "i am on leave hence there will be delay in response" this line is cut pasted from email. If you were on leave why did u attend my problem. They just fooled my they stretched the issue thinking that the customer will forget and avoided me instead of solving my issue. I again called the customer care today around 11 30 12 and they say that they are not available. I called on[protected]. I then approached the service center they said that u can take your laptop and purchase an external keyboard thats comes for around 200 rupees and do you important or urgent work and when the part is available then we will replace it for you inspite of my product being in the warranty i have to pay to get my work done.
Can't the company proved me with an external keyboard at their cost as an alternative if the consumer is ready to corporate.
Its not even 1 year that this product for launched and the parts are not available.
Product costing 45000 rupees giving problem in less then 1 year and always the customer (I) have faced the consequences (Loss of data).
They have raised their hands asking me to wait for 1 month
I am a student of iai i am apearing for ct9 exam and i need to complete my assignment and submit it before 4th of november also my study material is on the laptop how do i complete my work.

My job sheet so number is "[protected]" provided my service center which will give you all the information.

I request you to help me out with my problem and of possible to replace my laptop as its less then a year ther are 2 faults and such service after my warranty period if there is some issues then i wil have to bare more costs again.

Thank you

Purchased lenovo k5 note in sep'16. Within one year microphone stopped working while in active call. Got replaced the sub board (Charged rs. 1600 for this) in authorized service center in i-pick solutions, noida, sector-10. Again, same issue repeated after 4 months and they are suggesting to get it replaced again else contact customer care. And believe me its very hard to catch customer care online. You can just submit your request, that's it, nothing more.

Isn't it a recurring burden on consumer just because of poor quality of lenovo product and its repair service. What has company done to fix the problem as it seems a common issue in this model at least what i see from community "lenovo forms".

Is there anyway other than throwing it in bin and purchase some good quality product, not at least from lenovo? Very bad experience so far.

Hi i'm recently purchased lenovo k8 note, battery backup also good even camera also nice, i'm very comfortable with my phone and checking all options working fine but in hotspot not working properly it's only show in mobiles not in laptops i tried different different lap also no use give me suggestions any software updates required or anything required to do please please don't ignore my complaint

I am having the lenovo ideapad 310. But thr thing is i am not able to open the store of this laptop. I am facing much problems to download the apps. When i open the store it shows the error.
This is not fare. It is always showing the error, even i restarted the laptop many times but it's showing the same thing.
I'm unable to resolve my problem.
Can anybody here help me to get out of this problem.
Thanks

Hi,

I purchased this laptop z51 -70 close to 1 years and 10 months back. From last 6 months i not getting any backup from the battery. I have used laptops of my other brands but never seen so less battery life. I have always been told battery life will be much more than 3 years

Moreover i am trying to get new battery but it is no where available anywhere. Please help

Mandeep singh

Hi sir,
I have given my mobile for complaint on no outgoing of voice, but after rectifying the problem they are saying that motherboard pblem in mobile and it has delayed till now from almost one month, my mobile is still in service centre in kadapa, s. V. Technologies near anamachariya statue and service no. Soin[protected] and my mobile model lenovo a6600.

Want to register a complaint against lenovo desktop computer have been buyed in the 2017 with 1s90fn00gainpg00wbch serial number.
The actual complaint of desktop is that, while power on the system it will not work or turn. We are already done primary troubleshooting methods and also couldn't get a positive output. Plz resolve it immediately, because its a government office and also complete many works using these system. We will expect earlier response from your side, majority of our office computers are your brand.

My mobile lenovo vibe k5 rear camera not working. Some times it works and sometimes it won't work. When ever i restart my phone it won't work. I lost my bill but i have 3 months warranty left how can i get my warranty without the bill. Is there is any option for me to rectify my phone camera problem pls tel me. My mobile no. [protected]. Visakhapatnam andhra pradesh.

Sir, we purchased a mobile of lenova company lenova a6600 on 07/06/2017 at rupees 6289 after one month it has started working low having battery problem which takes much time for charging and has voice issue. We made a complaint on line with reference number[protected] and guided us to visit nearby customer care which we locate at gandhi nagar behind afsra theatre, they checked the item and found genuine problem, the equpt fucntions satisfactory for some time but same problem again exixts. Now we visit same destiny again and they take few days for its repairs when we visit to collect it we find there is one way conversation and put they said it takes few more days to repair we wait with patience then they made a call for its collection we went and collect but the main two problems are still there and we are not satisfied with the equipment and service by spending our hard earned money for satisfaction but not got with this set. So we hereby made a request either change the equipment or provide new equipment of other model of same cost as our set is still in warranty. The jod details of the service centre is as under
S/n hke6k12m (21)
S/n hke7rc6x (21)
S/n hke7rc8h (21)
The set belongs to self monoj koul, q. No 20, block 6, policehousing colony gulshan ground jammu and my mail address is [protected]@yahoo.com and my cell no is [protected]. Resolve my issue at an earliest as i have greart faith with lenova company my home pc is also from same company so that i will convince my wife i have not did wrong by purchasing this product.. The imei of the equipment is [protected]
[protected]. Regards.

Hello sir/ madam

I am writing about my mobile phone... I bought lenovo vibe k5 note mobile phone in month of november 2016. From the day one i am facing so many problems about this phone. I sent the mobile in lenovo service center for the display problem. They solved the problem. Now again i facing the problem of speaker as well as charging issue. From the day 1 three times i sent mobile in the service center. I am disappointed for this mobile.
I hope you will solve my problem... You look personally in it. I am totally disappointed by the service which i got from the lenovo center, satara...
Pls look in this matter.

Thanks & regards
Satej mahamuni
[protected]/[protected]

Mera ringer kharab ho gaya hai use ripering ke liye 1mounth ka time le rahe hai to mujhe mobile liye kya phayada hai sir isse pahale mai 1 month mobile jama kiya tha sarvise center par ab mera na handset de rahe hai na mera champlain sun rahe hai aap mera handset diloa disia mujhe aaj ke bad lenovo ka koi set nahi lege kyoki ye company sarvise thik se nahi dete hai

I purchased a lenovo k8 note mobile phone through online from amazon.in commercial website. I booked it on[protected], which is available in amazon commercial website only. I got that phone delivered on[protected]. The lenovo company announced that, the phone was equipped with several latest features and that's why i bought it. Now i am facing problems with two important features. One is battery charging. The company announced that, the phone is having turbo charging, which means the phone would get charged in a short time. But it is not working. The phone is taking 6 to 7 hours for full charging. The other feature which is not working is screen mirroring. When we are selecting cast feature in the phone, it is not detecting any nearby devices, which means the feature is not working. I inquired and discussed about this problem with my friends, relatives and some other people like software professionals. They have confirmed that, these features are not working in this great phone and they said that it can be rectified through the software updates of the company. The company boasted this phone as a great phone. But it is not up to the mark. I therefore request the lenovo company to rectify the defects in the features through software updates immediately. My particulars are given below. Name: sangisetti venkata ramana murty, door no.1-15-17, sriramnagar, near bhanugudi center, kakinada-533003, east godavari district, andhra pradesh. Mobile: lenovo k8 note (Fine gold, 4gb) sold by: rocket kommerce llp, tamilnadu-601206. Amazon.in order number:[protected]. Therefore i once again request the lenovo company to not to lose the customer trust and rectify the defects immediately through their software updates for the lenovo k8 note mobile phone for which the company boasted it as a great phone. Thanking you, s. V. Ramana murty, kakinada-533003, andhra pradesh.