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Lenovo Complaints & Reviews

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Last updated Apr 22, 2024
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Lenovo reviews & complaints page 68

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K
kunal balwani31
from Mandal, Gujarat
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phone broken by service center

Address:New Delhi, Delhi, 110052

I gave phone to service center for repair under warranty they kep the phone for 3 month and whej i went to collect it, it was broken, when i asked about the crack they said it was already broken, but it was't and now they r ready to repair it or replace it. When i said to repair they srartef fighting i said to call manager but he was not available i have attached the service slip pls help...
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J
jerrinangel
from Korampallam, Tamil Nadu
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lenovo k6 note mobile - not charging

Address:627007

Sir
I have purchased six months before lenovo k6 note mobile from the chennai mobiles, 97-north street, tirunelveli-627001 tamil nadu. Now this mobile is not charging, though i used proper charger for this mobile only 2% charging after 5 hours. Tirunelveli service centre is not properly attending evasively replying.

Model lenovo k53a48
Imei 1 [protected]
Imei 2 [protected]

I have...
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V
Vaibhav Sanghani
from Dakor, Gujarat
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cheating

Address:Surat, Gujarat

Sir, i have given my laptop with its bag to service center and they have changed my charger with someone and now that charger is not working;buty laptop is in warranty i am an architecture student which have always no time and this cheating os done by company service center please look into this matter and help me. I am from surat and this cheating was done by nanpura branch service center....
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P
pranav sonu
from Delhi, Delhi
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denied to provide warranty on mobile

Address:Gurgaon, Haryana, 122001

Dear Sir/Ma’am,
My Name is Pranav Kumar. I purchased a Mobile Lenovo Vibe K5 Note (EMI number [protected]) as on dt. 22.02.17 from flipkart.
Suddenly my mobile got switch off 2 months back and not switching on, afterword I visited Lenovo authorised service centre, (Service centre Address :- Instant Solutions Shop No. 5-8, Devi Palace, 552/3, Prem nagar, Old delhi road, Opp. Raj cinema hall, Gurgaon – 122001, Haryana,...
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A
Awasthiji
from Mumbai, Maharashtra
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poor servicing

Address:Mumbai City, Maharashtra, 400092

My daughter gave her mobile on dated 26/08/2017. They gave us date for 06/09/2017 it will get repair. But still now it is not done plus no proper response from the service centre side. Following are the complains:
No respect for customers
No proper manner talking
N proper information provide infact they also don't know their working
Delay in providing services and also there will some kind of defect in the piece.br...
+1 photos
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S
Sangram Dupade SD
from Kolkata, West Bengal
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lenovo k5 plus vibe model

Address:Pune, Maharashtra

My mobile have screen display problem. Yesterday i had gone to pimpri service center. They demand a receipt of bill. But i lost my bill. They did not took my mobile for repair. Please suggest me. What i do? I want emegiate repairing and they are not understand me. This is my mobile. I buy it before 1year. Without bill they are not took my mobile for repairing. Please try to understand me it's a emergency and i have to repair my mobile. Please...
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A
Ajay Asthana
from Lucknow, Uttar Pradesh
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lenovo k6 power dead display

Address:Lucknow, Uttar Pradesh

Mere dware lenovo k6 power mobile flipkart se date[protected] ko kharida gaya. jo date[protected] ko display dead ke karan kharab ho gaya apke service center harazratganj lucknow me diya gaya jo ajj[protected] tak nahi mila kahne par waha kaha ke jab banega tabhi miale ga ye pucne par ki kab baega to waha kaha ke jab ban gayega to ph karege 20 din ho gaye par phone nahi aya consue forum jane ki bat kane par a.s.m garav ji ke dwara ye kaha...
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T
thissucksbigtime
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flex 4 laptop stopped working after 7 months

Address:12057

I purchase a lenovo flex 4 laptop model 80u3 from best buys in february 2017, it stopped working in august 2017. Does not boot up. I visited the geek squad and they told me that it was a cheap machine, "made with used part, and should not expect it to last more that one year."
They said my problem, (Not working) was not covered by my warranty. I would accept any of the listed resolutions, repair, return, replace....
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A
AnujVP
from Ahmedabad, Gujarat
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smartphone part replace

Address:Vadodara, Gujarat, 390016

As I my subject is parts replace in your authorised service Centre is not able to solve in last 17 days. I am in Baroda city & your service center is AV Technology at 108, Saffron Tower, Fathegunj, vadodara.
If you are not able to provide original parts to service center then closed that bcoz we think we give company authorised service Centre so it's doing fast and perfect work but here is very poor service from your side if you have...
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D
Dp85
from Vadodara, Gujarat
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dolby function issue

Address:New Delhi, Delhi, 110045

I called lenovo customer care my complaint id[protected] my product serial no.-pf0u5e7v.in dolby driver proper function not working and sound equalizer not dolby icon not showing in hidden icon. Customer care not providing satisfaction they provide help against only formalities and they call disconnect automatically i am satisfied lenovo product and service i will not recommended this product for friends and other person....
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Y
Yugavaan Yugi
from Brahmapur, Odisha
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my laptop

Address:Chennai, Tamil Nadu, 600059

I bought lenovo legion y520-15ikbn in 09.08.2017 my laptop s/n. Pf0udwht with in a week i got flickering problem and now it totally stopped working and it showing automatic repair while switch on my laptop and i called your service centre they not responding properly my service request number is [protected] i contact laptop showroom where i bought no use and they gave me local area manager phone number he speaking very rudely, i took my...
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M
manikchandkumar91
from Raebareli, Uttar Pradesh
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properly speaker is not working & one turbo charger is missing in may phone box

Address:Raebareli, Uttar Pradesh, 229203
Website:amazon

I received the lenovo k8 note phone on dated 31.08.2017, phone has been delivered but 01 turbo charger is not in the box & the phone has dual speakers but one speaker is not properly working. I am calling seller company of amazon to missing a one turbo charger in the box & one speaker is not working but company is not solved my problem till date. So that take necessary action please.
Thanking you....
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Address:Jabalpur, Madhya Pradesh, 482001
Website:www.sagmart.com/dealer-id140093-anika-enterprises-jabalpur

I bought a lenovo k6 power smartphone on flipkart but after using 20 days, it has sound problem, network problem and heat problem so i gave my cell to in service center but 15 days have completed but still they don't know about the status of smartphone that when parts of cell will come and when they will return of my cell. I need help right now and i don't want this handset again because it has lots of problem within one month i used.. So...
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M
Mono. Chakraborty
from Kolkata, West Bengal
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lenovo zuk z1 service

Address:Kolkata, West Bengal, 700016

I was using a lenovo zuk z1 mobile phone. Within a year the camera focus was not working, the cell phone was getting over heated and lately there is no network, regardless the number of times i rebooted. I gave my phone to lenovo service center on 30th june. Then after 2 weeks they said, it will take time due to gst price determination of parts. There were repeated calls i made on the number that was provided to me on the invoice of my phone,...
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P
priteshk
from Vasai-Virar, Maharashtra
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defective product & unrecognized to any device

Respected sir,
I have taken lenovo f308 1 tb hard disk in oct 16. Now this hard disk is undetectable or or not recognized at all the system. My important data is stored in the this hard disk. I want to recover that data which is stored & also want to replace this product as quick as possible. My system will unable to detect this hard drive. Before few days it were heat up more. I want to replace my product or return my funds.br...
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Our office received the lenovo laptop with pre0installed microsoft office, which was great, then things went downhill from there as we didn't receive the product key. After calling practically every department in australia and the overseas call centre there was nobody who could help. Everyone had a different answer on activating the product. We paid a fortune to have a technician deal with lenovo and at the end of the day nothing has been...
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J
from Dhing, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

extended warranty not updated after payment

Address:799005

Adp-btc-066347
Serial number: pf0n5f67

Complain
Hi, my name is jayanya saha. I bought a lenovo laptop ideapad 310 on 16/08/2017 on the offer period of 2 year additional warranty at 1499. I have registered my laptop on 20/08/2017 and getting a payment mail on 23/08/2017. And then on next day i. E 24/08/2017 i successfully paid 1499/- through net bank which transaction id is: hash_23114. There after i waited for...
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R
Rahul_490
from Mumbai, Maharashtra
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complaint about lenovo service center

Address:700156

I have handed over my phone to lenovo service center (Soin[protected]) on 05.07.2017 with an issue that charging socket is not working/broken. After 1 month they called me and told the that the motherboard is gone because of some liquid went inside (Don't know how).
When i went to collect it, they were returning me the phone with crushed display and in a very poor condition. After arguing with them, they accepted that this is...
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I have purchase lenovo k4 note in may 2016, now from last one month some bluer lines are displayed on my screen near upper and lower screen edge, i want to resolve this problem by any how as this production defect and in production defect there is no warranty beerier i have to face, please resolve this with in 7 days as problem of that line are increases as day by day....
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R
rakeshtalwar22
from Calicut, Kerala
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service centre maa saraswati jammu

Address:Jammu, Jammu and Kashmir, 180001

I submit my mobile lenovo vibe k5 note in a service centre maa saraswati. I submitted on 7-9-17, it was free of any scratch. It had battery drainage and contacts hanging problem. They neither gave me any receipt or any acknowledgement for mobile receiving. I have doubt they replaced all original part with duplicate part and handover set after make scratch mark on it after 2 days on 9-9-17 and opened job card of different problem and told...
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