Lenovo Complaints & Reviews

My mobile does not switch on. So i went to the lenovo service center in chandmari, kamakhya communication, guwahati. After looking at my lenovo phab plus they said that it had sub board and battery issues and would call me after 10 days and also said that it would cost around 2500/- (Twenty five hundred only). After 10 days they called me and said that the tab has a damaged main board which if i change would cost me what a new tab would cost....

Request an exchange since 6th august where order was received on 3rd august. No follow backs by flipkart even after technician sachin (From flipkart) checked my product on 8th august. Issue is both (Rear and front) cameras resolution is not up to mark as per specifications of product. Infact the charging takes a lot time "then whats use of 10w charger". On your technician visit he recorded battery growth from 69% to only 71% that to in 10...

I had purchased a lenovo phone (Vibe k5 note). That is under warranty period. And the phone starting to have some issues.

Issue-1) the phone sometimes vibrate and sometimes not (When i put the phone on vibrate mode).

Issue-2) the phone automatically switches off.

Issue-3) the phone is not getting charged.

I went to the service center on 5/aug/2017 and they submitted my phone. And...

I have registered for back to school offer which provides additional 2 year warranty. After confirmation form lenovo i have paid the inr 800 to avail this benefit on 14th june and on 19th june 2017 i have received the confirmation mail for payment receipt. But till date i have not received any warranty certificate from lenovo even after multiple follow up. Only they are repeating same wording every time as below or give some date
Quotebr...

Sir i had bought lenovo k3 note from flipkart on 19.11.2015. On the first three days o[censored]sage i face network problem, then i contacted flipkart to exchange my device but they rejected my device to exchange, so i take my device to service centre, they repaired the problem using invoice. After that i am facing so much of problems, like touch screen problems etc... Then now i am facing battery issue likely when my device reaches to 40% my device...

I am writing this after being totally dissatisfied, annoyed & disenchanted with lenovo mobile service center in chandigarh-sant rameshwari enterprises. I was facing a software problem (Apps permission issue) & gave my lenovo vibe x3 mobile to the service centre on 20th july’17 but they could not resolve it. After numerous visits & a hundred calls i was forced to take back my mobile from them after 20 days on aug 8th’17. As per them they...

Hi,

I purchased a lenovo ideapad 310 for our organization from shoplenovo.co.in on july 5th and i have been following up with emails stating that the laptop has not been shipped and even escalated the matter to sudipto ghosh (Executive director - services, lenovo india) and other support or shop lenovo emails id's, all i get from the director also copy paste electronic emails informing the team to look after the issue but...

It been a very unfortunate incident that after payment also no laptop deliver. Your compant dealer is not responding. It your brand image is damaging.

Payment has been in shown room at nehru palve show room by confirming laptop available. After payment it has been confirm not laptop in stock.
Showroom detail: ssdn techsolutions
Madhubhan building 55 nehru place new delhi...

I had given my Laptop for repair for Laptop not switching on. I was told that the power IC and one more IC had gone faulty. When I went to collect the laptop after repairs I was told that I cannot be given the bill as the spares purchased for the laptop has not been entered in the book and thus bill cannot be given. When I insisted for the same I was told to wait for 30 minutes. After sometime I was given a bill for Rs 3200-/- showing the...

Dear sir,
On 7 th aug 2017, i had submitted my lenovo phone to your service centre defence colony. They said that tomorrow we will inform you total charges, but today after long time someone pick up my call at 2.52 pm nd told me that after half an hour they called back to me with detail of charges. But till 4.20 no one call back to me. Even your number on website is also not reachable. Pls update your current no so that anyone can...

My mobile lenovo vibe k5 note had complaint of delayed charging. It was taking long time to charge and not detected in any laptops when connected.
I contacted near by authorised mobile service centre at thrissur, kerala.
They said, their is problem with sub - board and need to change it. I said ok, and changed. They charged rs. 1400 for it. After 10days of repair again the same complaint has come, that is of charging issue....

I purchased a lenovo laptop almost a year ago, which is still in warranty.

I've been experiencing a display issue with my laptop. So i raised a query to lenovo customer care. It took almost 45 days for an engineer's visit. Engineer found a slight damage on my laptop which is nowhere related to the display issue and refused to offer any service on the laptop. I've been reaching out to lenovo with no success. I even have contacted...

Dear team lenevo,
This is to inform you that i had purchased lenevo vibe k5 note on 28th jan'17 and till 2nd aug my mobile was working properly.
Now suddenly on 2nd aug'17 evening my mobile got switched off and it was not getting on. The next day i visited lenevo service center at noida sector 10 and after checking they informed me that the mother board of the mobile needs to be changed as it is not working. They took my mobile...

I am sushil tiwari i purchased lenovo k6 note on 27th july 2017 i have seen that some problem in this product i also compare to lenovo customer care and the shop shop of mobile what company and the shop owner top 10 mobile kalyan maharashtra is never support me that's why i need the lenovo company is return back my amount of rupees 15000 immediately because the product is useless that's why i complain here

E mail address :...

As per the other complaints, i'm also facing the same problem regarding video call. I ordered lenovo k5 note through amazon but after using the the phone i came to know that i'm unable to make video call through jio sim.

I tried every formula to make it work but still not able to make video call.

Pls make lenovo to update the features so that we'll b able to make video calls....

My mobile is not charging property. The service center in tirupati is too horrible too worst. They took almost 8000/- though it is under warranty but still dint resolve the issue. Now they are demanding 6000/-more, don't know for what. They are not capable enough to get the issue resolved. Technically they are very poor and also the way they respond to the customer is tooooo worst. Not able to really understand how lenovo is continuing with...

I have purchased this phone lenovo vibe k5 plus i have many issues with this phone and it's in warranty period can anyone help on this to repair.
My phone number is [protected]. Am fed up of searching authorized service center in bangalore. If any proper help is provided it will be appreciated. Looking for a good response.

Thank-you
Saqib shariff....

I purchased lenevo 310 laptop. Today laptop does not working. It was totally wast product. Disply does not working. Laptop was lack in games or havy software. Laptop in warranty. I buy from global computer at amritsar. Laptap was is warranty. This type of complaint come in 3th time. Somae time laptop will start but display does not working. On the deel time the shop keeper sad that the is onsite. But now he does not take any responsability....

Mere lenovo k6 power purchase kiya that 11/3/2017 ko phone k 1 month k bad hi phone me charging ka issue aane laga aur me charger ko change karke le aaya aur wo data cable change kar k de diya aur phir jo data cable di h wo 6 day to work karti h uske bad phir waisa hi ho jata h aur mobile aur service center wale her bar data cable hi change kar k dete h me har week me data cable change karne jata hu to itna ghatiya mall kyu banate ho jo ki...

I gave the laptop for service in lenovo registered service center located at fc road, pune. During service they damaged the laptop screen, which first they didn't accepted but later accepted and told me they will replace the laptop screen. Laptop was under warranty.

My concern is/was - if service center has damaged the screen which is physically visible then there is a chance that they have done something else also to the...