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Lenovo Complaints & Reviews

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Last updated Mar 18, 2024
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Lenovo reviews & complaints page 77

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S
saroj ray
from Delhi, Delhi
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a6020a40

Address:Ajmer, Rajasthan, 305801
Website:support.lenovo.com

I am writing today to complain of the poor service i received from your company. I had brought lenovo vibe k5 (Gray 16gb) 11 months before. Previous month we had complaint with back camera (Camera is not working) i gave the phone to the companies service center in ajmer – rajasthan.

It has been 27 days since i gave my phone to the service center no response\update have been given by your service center till now. I trust this...
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Sushilkumar35
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lenovo k5 note complaints

Address:Yamuna Nagar, Haryana, 135001

Hi,
I bought lenovo k5 note on jan-2017 in india and after 3 month i faced problem in mobile for signal, its stopped to detect signal. I went to the lenovo service centre in pune and they changed the motherboard but after 2 month i faced problem in speaker, it was not working properly and at that time i was in haryana. I went to the service centre and they said we will not repair this phone because imei number is different in bill...
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A
Ankit Soni GHY
from Mumbai, Maharashtra
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smartphone after sales service

Address:781005

I had submitted my smart-phone to lenovo authorized service centre in guwahati netsol associate on 3rd july. The technician provided a quick feedback on my product and told me that they will have to inspect the phone and will be calling me next day to inform about the repairing charges. I will have to pay the inspection charges of rs.200/- in case i would not get it repaired after inspection. I agreed and they provided me the attached receipt....
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Address:411044
Website:Lenovo

Dear team of lenovo,

I had very very pathetic service from your center.

After purchasing lenovo k6 power i faced several issues in phone & frequent hanging problem. The charging point damaged and phone is not getting charged. When i reach out to service center, they first told me that this is physical damaged and not covered in warranty. I said ok and waited for 2 hrs to estimate the cost they estimated 1200...
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G
gms1180
from Visakhapatnam, Andhra Pradesh
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mic problem on lenovo k6 power mobile

Address:Salem, Tamil Nadu, 636030
Website:lenova company

I recently purchased above phone on 23/05/2017. After 10 days i noticed a problem that voice cannot hear by the receiver when i talk. I call to lenova customer care as per their suggestion i visited their service centre.

Service centre person told to replace the "mic" of set (On 06/06/17), after replacement of mic again same problem happened.
This time also they suggeted to replace the mic (On 12/07/17).
So far...
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girirajgupta
from Gandhinagar, Gujarat
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lenovo vibe p1 poor service after sales worst experience

Address:Gandhinagar, Gujarat, 382021

I am using Lenovo Vibe P1 Mobile for last about 2 1/2 years, product is not good have heating problem - no proper solution from service center for that and it is not recommendable product. it is very danger for health and might be blast when overheating. Company is least bother after sale service and there is no proper response from service center. In my view it is worst products and wastage of money no reason to buy any Lenovo product which...
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D
daivel
from Ahmedabad, Gujarat
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worst product and worst service

Address:Jamnagar, Gujarat, 361006
Website:www.lenovo.com

I had purchased lenovo k6 note 3gb from a local store in jamnagar, gujarat on 23rd of february 2017.
I had a problem of shaking of screen inside (A touchpad problem). So i had gone to service centre in jamnagar and gave my lenovo k6 note for repairing on 1st of july 2017, and they said that it will be repaired by 8 to 10 days.
I had called (On phone) the service centre on the 9th day to ask about my lenovo k6 phone, the reply...
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A
Aditya838
from Chennai, Tamil Nadu
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regarding problems faced with lenovo handset

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www3.lenovo.com

I was happy with the lenovo smartphones as i had never faced issue with my devices which i had earlier used i. E. Lenovo k3 note & lenovo k4 note. But now i can say that i was totally mistaken.
After purchasing lenovo k6 note i faced several issues in phone & frequent hanging problem but still i had faith on lenovo care that they will listen whenever i reach out to them.

Just after 2 months of purchasing, touch screen...
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Address:New Delhi, Delhi, 110065
Website:www3.lenovo.com/in/en

I bought a lenovo k6 note on 03/03/17 and few days ago it showed some problem with it's screen touch. After a day the problem with touch increased so i took the phone to lenovo service centre in okhla phase-2. They people told me that my phone is physically damaged and therefore it is out of warranty. I argued with them because that was just a minor crack in phone bezel's plastic but they didn't accepted the fact and referred it as heavy...
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T
table fan
from Kolkata, West Bengal
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skin problem

Address:Hooghly, West Bengal, 712149
Website:[email protected]

Lenovo — mobile phone repair amit khara pandua hooghly
I have given my phone to your authorized service center srirampur for repairing. They said to come after 5day from the date of giving my mobile for repairing. After 1 month i went, they said the spare parts didn't arrive. And they also said that they cannot give a estimated time for repairing.. Please check it and give my phone repaired as soon as possible. I also have work with...
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K
KVSrinivas Rai
from Bengaluru, Karnataka
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z51-70 laptop battery

Address:520003

I am having problem with my lenovo z51-70 model laptop battery and it is not available any where in india, we are searching for last three months but it was not ivailable. So suggest in this regards. I have been trying for the battery since 3 months. Not getting response from any store in the entire country. Now
I am fed up of buying lenova product and suggesting everybody not to go for lenova products.
Can i help me?...
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M
Mohd Athar Ansari
from Delhi, Delhi
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charging problem in mobile

Address:New Delhi, Delhi, 110051

I, Mohd. Athar Ansari was Purchased a lenovo Mobile last December 2016.the Problem lenovo Mobile.in 6th July-2017, and next day I went to Lenovo Service Centre W-88 Shakar Pur Opp. Baba Balak Mandir Delhi-110092.Centre submited My phone for checking and Repair. and give me one week Time, I Went to take My Mobile to the Centre. and give me my mobile un repaired, I asked the Counter, my phone is Ok, the Lady replied, Yes, but i Swiched for...
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M
Manish@26
from Delhi, Delhi
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Mobile serving/repairing issue

Address:Mumbai City, Maharashtra, 410209

My name is manish sharma. I have purchased lenovo p2 on april 2017, i was facing some problem in display while playing video (Yellow lines appears), i have discuused the same with lenovo service center (Vashi telecom) but have not solved the issue, instead the mobile tochpad, fingerprint and speaker was damaged, from last 5 week, problem is not solved...
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P
pawan jaswal
from New Delhi, Delhi
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For my lenovo phone display

Address:New Delhi, Delhi, 110062
Website:consumer complints

I am very upset with lenovo smartphone service. I purchased lenovo p2. And before some days its display had broken.
Than i visited service center for replacement of display. He was demanding rs 9.000 rupees from me for screen replacement. I was very shocked that time phone price falling down at flipkart around rs 13, 000 and he demanding 9, 000 for only screen replace.
So do you think that i should pay you 9.000 thousand inr....
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J
jcjc
from Mumbai, Maharashtra
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Regarding warranty service

Address:Mumbai City, Maharashtra, 400026
Website:Lenovo

Dear sir, i had given my mobile lenovo vibe x3 on 16th june, 2017 to lenovo service center at irla near prime mall, mumbai, so when i went there they told me that we will have to change the motherboard and it would take 4 days to do it. So after 4 days i called them up and they were like it would take another 7 days as part (Motherboard) is not available. Yet this was acceptable.
But after 7 more days they told me that part has yet...
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Parmeet Bhatia
from Delhi, Delhi
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Lenovo carbon x1 4th generation serial no - r90k267s

Address:New Delhi, Delhi, 110015
Website:Lenovo India

With reference to so no. [protected] dated 06 july 2017, i have got my laptop last night from the sysnet and mr. Sanjeev saini from sysnet assured me that my laptop is working fine now and now onward i will not face any problems. But when i started using my laptop the following points i have observed:-

1. The hinges of the laptop is losse because of multiple opening of the laptop for the service from past 3 months.
br...
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D
Dilip Dahiya
from Noida, Uttar Pradesh
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Laptop got crashed

Address:New Delhi, Delhi, 110084

I bought a new laptop of 72000 and in return i got a dumb laptop... And service is worse.. After investing 72k then allso i git such a worst laptop..
My harddrive got crashed within 2 month i bought it... And i was not guided property by customer care and service center... Now my window got crash and no one is helping (Sevice center and coustmer care).. I need help regarding this... But now i don't trust lenovo... And your worse services...
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R
Reshma Murukesh
from Bidar, Karnataka
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Lost my mobile

Address:Ernakulam, Kerala, 682005

On july 13, 2017 at 6pm i lost my lenovo mobile a6020a40 (Golden color) from queens stationery shop, thoppumpady. The phone was kept for charging in the shop. A boy between 12 to 16 years of age entered the shop at this time as mentioned by the neighbor shop owner.
Please lock the phone so that the culprit wont be able to access the phone and help me to trace the mobile.

Gmail id : [protected]@gmail.com.
Owner...
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A
abhishekit.srl
from Nawanshahr, Punjab
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Lenovo mobile model p2 new set screen band

Address:Ludhiana, Punjab, 141002
Website:Make Lenovo & Website where ordered- Flipkart

I have purchased 1 lenovo p2 handset from flipkart on order date 16.05.2017 order id od[protected]. The screen on this handset is bend on two sides thats why screen guard of this handset is not fitting from two corners. I changed 5-6 screen guards of this handset. But no scren guard has been fit no to it then i checked my phone from shop and they said that this phone ‘s screen is bend from bottom of it that’s why no screen guard...
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S
Sachin Samariya
from Macherla, Andhra Pradesh
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Mobile service centre kukatpally not lifted the phone

Address:Rangareddy, Andhra Pradesh, 500072

I had deposited my lenovo k6 power mobile for repair on suturday 08/07/2017 on mobi quest service centre kukatpally hyderabad 500072.
But i called today but no phone is picking up there.
I want to know about my mobile status.
Whether my phone is repaired or not.
My home is 15 kilometers away from the service center. Therefore, it is not possible to go back and forth.
Pls make me aware of my phone status....
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