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Lenovo Complaints & Reviews

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Last updated Apr 22, 2024
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Lenovo reviews & complaints page 74

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S
saikat2311
from Bengaluru, Karnataka
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no spare parts available

Address:560048

I am really upset with lenovo after sales service.

My lenovo p2 phone screen broke and i went to indranagar bangalore authorized service center to get my phone fixed.

They informed me that the spare part is not available at that moment and they have to order it. It would cost 6000 inr. I submitted the phone for repair. They informed me that it would take around 2 - 3 weeks to get it fixed. I agreed to that.br...
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Surya Kant Shukla
from Raipur, Chhattisgarh
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taking too much time for repairing at jabalpur service centre

I purchased lenovo k5 note on 4 august 2016 everything was working fine but after 10 months phones microphone is not working. The product is under warranty so i go to lenovo service centre at jabalpur they told me that board will be replaced and it will take 15 days (Wtf) i dont think problem is as big as it take so much time. But i hv no other option so i gave it for repairing. And it is 20th day there is no response from that centre i am...
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P
pateel1971
from Ahmedabad, Gujarat
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c0014 - error message

Address:382418

I have given my lenovo z2 plus mobile in vastrapur, ahmedabad service center on 07-june-2017. Till now i have not got my mobile back. They are not even picking up my phone call. When i went there the service center, there was no response from the personal. My mobile is still under warranty. Please do the needful immediately.

No. Soin[protected]
Jayasimha pateel
[protected]...
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M
Minakshi Bhasin
from Jammu, Jammu and Kashmir
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complain offsite warranty service

Address:New Delhi, Delhi, 110085
Website:support.lenovo.com

My product id is @lenovo_in z50-70 yb0624318 and my laptop is in warranty of my product and recently i am facing some charging and hdd also usb ports issue and i am going to service centre and your centre manager start blaming me try to convince me it's a damage we can;'t do anything and their behaviour is very rude and aggressive please help me in this....
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Address:Lakhimpur Kheri, Uttar Pradesh, 262701

My smartphone lenovo vive k4 is in warranty period, there is heating and some other problems, i complent to service center in my city lakhimpur kheri, they spent approx 3 week to resolve it but the main issue is they can't return me my phone in proper working condition. Heating issue is same to same and also battery not charging created
So plz take action toward company....
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A
Anurag5
from Hyderabad, Telangana
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keyboard and mouse pad is not working for newly purchased laptop

Address:400086

I am not able to use mouse and keyboard of my laptop which is purchased on 26th jan 2017 and facing issue from last 3 weeks. And now i am not able to use my laptop at all.

Request you to help me in it as i am really facing multiple issues from the day i purchased this laptop.

I am expecting the resolution asap as i need to complete imp tasks

Contact number : [protected]

Regards, br...
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S
sachinh786pun
from Noida, Uttar Pradesh
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complaint regarding dissatisfaction from lenovo service centre

Address:Bulandshahr, Uttar Pradesh, 20301

Respected lenovo team,
My is name is rajat rana. I have purchased lenovo mobile phone model no. Lenevo a6600 plus on the date 07june. 2017.
My phone is under warranty but i was facing battery issue in my phone.
Hence i gave my phone to service center
I - pick solutions india pvt ltd (Up)- 5cs
Address - c 10, first floor sector 10 noida.
Contact no. - [protected].
I am continuously fallowing...
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R
Rachna gautam
from Mumbai, Maharashtra
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battery and back cover replacement

Address:110020

My lenovo s850 smartphone battery and backcover damaged. So i went to lenovo service center, okhla, delhi for replacement. They told to take 7 days for replacement. But its already 28 days gone they are saying parts not available. They gave me a contact number which is unanswered every time. I am completely fade up with this approach of the service center....
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My lenovo vibe smartphone with imei no. [protected], touch screen is not working. So i went to lenovo service center, bhubaneswar, odisha for repairing. Since my phone is in warranty, they said it will be covered in warranty and told to take 7 days for repairing. But its already 20 days gone they are saying parts not available come after 5-6 days. They gave me a contact number which is unanswered every time. I am completely fade up with...
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T
Tush12345
from Mumbai, Maharashtra
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mobile is not working properly and heating also

Address:Thane, Maharashtra, 400604

Yesterday i update mobile system from system update. But from yesterday, it is not properly working. When i operate mobile it give me so many time "unfortunately, the process com. Android. Phone has stopped" this statement and it gives me two option below the statement "ok" and "try to solve". I tried both options, i restarted also. And if i click on any option my sim card network is going off. So this is major problem.

And...
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H
hkumar.du
from Gurgaon, Haryana
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junk pc

Address:New Delhi, Delhi, 110075

My complaint (No. [protected]) regarding major issues in lenovo all in one pc is unresolved since 18/07/2017. Last week a so-called engineer wasted my half day but measurably failed to fix the issues. On the contrary, he sent a fraudulent report to company stating that the pc was working fine. The same engineer was aligned by company on 31/07/2017 to my place but once again failed to correct the faults. The pc runs so slow that its as good...
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Address:Ahmedabad, Gujarat

Hello
I've purchased a lenovo zuk z1 mobile just before 10 months ago
Now suddenly i got it off
And then i went to customer care at ahmedabad
And at there assistant people has said that your mobile if accidentally water damaged
I've refused but they have repeatedly said that to me
Then i've said them to repair/fix it.
They have only turn it on
And now they are asking about 450 rs....
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R
Rushabh parekh
from Surat, Gujarat
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lenovo 80ud 0144 ih

We r buy your laptop.in this laptop camara was so bad.. Bad mins nothing we see in this camara.. So i want to know in lenovo 80ud014 ih camara bad or in our laptop any technical problem arise.. Even sound system also bad.. I m too much dishappy for it.. Plz solve my that problem either you loss your goodwill.. Because some person also intrested for buying lenovo laptop for my reference.. Bt if that laptop not do good perfomance then you loose...
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S
surya bhanu singh
from Shahganj, Uttar Pradesh
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lenovo k4

Address:Lucknow, Uttar Pradesh

I purches online product i visit your service center on 21.07.2017 at shop no.2, 1st floor 6, park road hazratganj, lucknow the concern engineer check the product and told me switch on sub bord liquid lock so mobile not on and told me warranty is not coverd i told that my mobile not touch in water nobody listen me and give me seven working days for replacement of sve bord of rs.1550.00 but till today my mobile not available & no any information...
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K
kumarbajarang
from Jamshedpur, Jharkhand
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lenovo mobile voice not heard on other end

Address:Ranchi, Jharkhand, 834008

I bought lenovo k6 note on 8 june 2017. The mobile was not working properly as during a call the other end was not able to hear my voice. I asked for a replacement on 29th june 2017 in ranchi service centre (Sai tower). I was told that i have to submit it for service which i did. After a long period of around a month i was given my mobile on 29th of july 2017 (Saturday). The first call was ok so i returned home only to find out that the problem...
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A
Asif Zargar
from Bandipura, Jammu and Kashmir
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mobile is not charging

Address:180001

When i connect the charger with my lenovo vibe k5 note it shows the battery is charging but actually it could not charge the phone even 1%. It is from the last 1 day. Please help me to solve this problem.
I will be very thankfull to you. I am using this phone from last seven months. But this is the first time i face such type of problem. Other wise product is good....
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N
nik3888
from Pune, Maharashtra
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highly unprofessional service from lenovo

I reached out to lenovo's pune serive center in fc road. The shop timing was till 7 pm but they did not accept my case even at 6 pm.

Next day again i went for repair and now they are saying your phone has scratch so it is out of warranty. The mic of phone is not working and they say it is out of warranty as it has scratch. Now tell me how does a scratch is related to mic not working....
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C
CA. Gaurav Jain
from Delhi, Delhi
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lenovo vibe k5 plus-touch problem

Address:110032

Hi Team,

I purchased a Lenovo Vibe K5 Plus from Flipkart in January'17 only. It was pathetic experience with this phone as its charger stopped working in 2nd month of purchase and in phone from starting I was facing touch problem. Its hard touch and sometimes it doesn't work at all. First I got to know from friend that it happens initially in phone but it still persists and some times I seriously got irritated from this. Now...
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S
Swapneel Jagtap
from Wardha, Maharashtra
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my lenovo note 6 power mobile handset

Address:Pune, Maharashtra, 431605

I have purchased lenovo note 6 power new mobile handset from gadgetsnow. This mobile is having dual sim facility but sim 2 slot is not working. I have purchased this mobile from gadgetsnow online portal. I have gone to the service centre located in nanded but they are also unable to solve it. I am trying this since last two weeks as it is a very new handset but cant get the result. Please try to solve my problem....
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D
Dhiraj Shirbhate
from Pune, Maharashtra
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lenovo ideapad 310

Address:Yavatmal, Maharashtra, 445001
Website:LENOVO SUPPORT CENTRE

My lenovo ideapad 310 is taking 5 hours to fully charged. I have complained this to lenovo support center. But they are not sending any official to address the issues and continue saying that your laptop's battery is good. I have purchased it on 27 july 2017 from local seller but he is also not responding to me. He keep saying call lenovo support and he will act only if support personal give him the letter of faulty piece and from other side...
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