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Lenovo Complaints & Reviews

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Last updated May 2, 2024
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Lenovo reviews & complaints page 79

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S
Saumya Ranjan Nayak
from Haldia, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in delivery of product

Address:Khordha, Odisha, 751022

My complain ID is SOIN[protected]. I had received a call from Lenovo Care at Bhubaneswar near Bhawani Mall on 05.07.2017 that my ordered product has arrived and I need to receive the same. Though I came on 06.07.2017 at about 11.00 AM, they have not yet handed over me the product. Though I sat in the Lenovo Care, without giving me the product, they are wandering here & there and gone for lunch. It's really very poor service & unbecoming...
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S
Sai Piyush
from Bhubaneshwar, Odisha
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Mobile Phone Repairing

Address:Khordha, Odisha, 751012

I have given my phone to your Authorized Service Center for Repairing. They said to come after 10 days from the date of giving my mobile for repairing. After 10 days I went, They said the spare parts didn't arrive. And they also said that they cannot give a estimated time for repairing.. Please check it and Give my phone repaired as soon as possible. I also have work with my phone.

I want my phone quick with repaired. I hope...
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Address:New Delhi, Delhi, 110058
Website:www.lenovo.com

I had purchased Lenovo mobile A6600 dt 27.3.2017 from Advance info. Distributors
Pvt Ltd form H.O : D-118, fateh Nagar, Jail road New Delhi -110018

The problem started from 1 st May 2017, the phone goes auto switch off mode, I went to
your authorised service centre Khushi service centre, Tilak Nagar, Opp Police station, Near
Metro Piller no 492, New Delhi, They Had give it back after three days with...
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S
santhoshchella
from Bengaluru, Karnataka
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Lenovo k5 Note Service Issue

Address:Bangalore, Karnataka, 560069

I had an issue with my lenovo k5 note, the sim card was not detecting, so i went to a lenovo authorised service centre in jayanagar 4th block bangalore. submitted my phone for service on 23-June-2017. After submission, and constant calls to the service centre for more then 100 times those un professional service personnel said the phone has motherboard issue, so i got back my phone from service centre after 10 days. Now i tried with the sim...
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H
HydUser9247
from Hyderabad, Telangana
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Vibe k5 plus camera

Address:Hyderabad, Andhra Pradesh, 500039
Website:Flipkart.com

Bought Lenovo vibe k5 plus from Flipkart.

This is one of the worst phone which I ever bought.

Starting onwards it shows camera problem.

Went one time Lenovo customer service and resolved the issue. Though camera quality was not upto the mark, I satisfied for problem resolution.

But again after few weeks camera problem shows again.

IMEI number:[protected]br...
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M
Manjunathashigodu
from Mangalore, Karnataka
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How many days it will take a service of mobile

Address:Shimoga, Karnataka, 577203

I am submitted the mobile on 22/06/2017 in teli mobile service llr road shimoga job sheet number is soin[protected]. Service center people still not hand over my mobile, service center people told to me you will not come to service center when the mobile is ready that time call you. So what can i do. Lenovo mobile and server center is very very worst. Lot off time cal to lenovo care but not use, lenovo care people is not respond properly....
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S
sandesh salunke
from Delhi, Delhi
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Lenovo Smartphone Vibe 5 Note Replacement or Money Back

Address:Vadodara, Gujarat, 390009
Website:[email protected]

I had purchase smartphone Lenovo vibe 5 note in August 2016. After that in fifteen days my smartphone become black screen automatically. So I had go to Lenovo service center. They tell me that there is software problem. They have update the software. but they have not given me any copy. After that I had two time continuous every fifteen day. But I am facing same problem. Then They given me there main address of Service Center which is located...
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S
Suraj Kumar Chandravanshi
from Raha, Assam
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Graphics not supported

Address:Gaya, Bihar

Sir
Mere laptop me garaphi card shoprtde nhai kar raha
To isks solusation hamko bata ya jayae...
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K
Kunhambu
from Bengaluru, Karnataka
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Replacement of motherboard

Dear sir,
I have bought a Lenova K power 6 (model no k33a42) on 15/06/17, but i couldn't use because of slot problems. it rectified from your authorized service centre at Payyanur in Kerala.After that it has range problems. As per the receipt no 7657 dt 30/6/17, it has entrusted in your service centre (mob. [protected]) at Kannur for replacing motherboard and will take atleast two weeks to get back.
In this circumstances i...
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D
DR KN PRASAD
from Chennai, Tamil Nadu
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Delivery delays

Address:Patna, Bihar, 800001

Hey,

i purchased newly launched lenovo K6 note.
and it's touch screen stopped working after 4 months. i went to authorised lenovo service center, patna, Bihar. and they said that it will be delivered to you by 3rd july (i gave on 28th july), yesterday i called they said on 4th, today i called they said that it will be on 11th july!!!

i mean what the hell is this? it is complete harassment of your older...
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R
Roy Ganesh
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Service center not respond

Address:854301
Website:[email protected]

My Lenovo k6 power k33A42 mobile has not work properly.mobile battery has over hit.when I shall mobile pulg in charger then mobile automatically switch off.
I have go to Katihar( Bihar) service center but he sab I can't solved this problem and he sab this phone is very bad, he tall me never purchase this mobile and Purnia(Bihar) service center has closed.
Dear sir/madam kindly suggest me what am I doing.plzz solved my problem.my...
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A
Arati Mishra
from Mumbai, Maharashtra
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Service Centre Representative

Address:711101
Website:Lenovo

I bought a charging adapter and cable for my Lenovo KE Note phone. After a week it stopped working. Cable was working fine but the adapter was not. So, I approached the service centre guy for the same. First they ask me to bring me to bring my mobile. When I enquired the need for mobile, the reply was we want to see whether your mobile is in warranty period
I ask them if you want to know the warranty period, that I can tell you separately....
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I bought this lenovo k6 note mobile recently.. its my first lenovo phone.. and am so disappointed by this ptoduct.
Touch pad is not working.. back button, home button etc..while using the phone the dial pad also getting hang some times. And its very annoying that phone is automatically doing actions by itself while am using phone.. its very annoying and am disappointed with this phone.. this phone is really waste of money.. i just...
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P
pawankumardhupad
from Delhi, Delhi
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Display is not working

Address:Gwalior, Madhya Pradesh, 474001
Website:not available

I am from gwalior, madhya pradesh i have puchasaed a lenevo vibe k5 mobile on 6 october 2016.my mobile display has not been working since 29 may 2017.
i have contacted to service centre of gwalior "Hello enterprises". they kept my mobile and make a service order to change the touch of mobile and told me it will be ok with in 10-15days . i have contacted them after 15 days and they said your part is coming from company.again after few...
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A
Amarnath Peram
from Hyderabad, Telangana
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Warranty issues Lenovo vibe k5 plus

Address:Krishna, Andhra Pradesh

I have a lenovo vibe k5 plus smartphone which has still 4 months of warranty left. After using the phone for 8 months touch suddenly stopped working. At first it was only the extreme left side of the screen that was not working, after few days almost half of the screen's touch stopped working. I tried factory reset but it didnt had any effect on it. I am staying in goa, as there were no service centres available in goa i had to visit vijayawada...
+6 photos
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Ravi Kant Dogra
from Aligarh, Uttar Pradesh
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Lenovo k3 note processor and heating issues

Address:Pauri Garhwal, Uttarakhand, 246149

Contact no. [protected]
Name: Ravi kant Dogra
Email:[protected]@gmail.com
I have brought lenovo k3 note previous year and after 2 months it's motherboard got damaged after replacement of motherboard now my phone is hanging alot either it has 1.7 gz processor or not i am not confirmed in basic games also it gets hanged and while doing normal tasking it gets heated very quickly it's very laggy and i am not satisfied...
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M
mamtaaswq
from Mohali, Punjab
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Touch screen main buttons are not working

Address:Chandigarh, Punjab, 160101
Website:LENOVO MOBILE PHONE

I have purchase Lenovo k6 note before 3 months and it's touch screen main buttons are not working. The bottom 3 main buttons i.e. home, back and main buttons are not working at all. There is no service center in Chandigarh where I can reach as my phone is within warranty.

Rest all the other features of phone are working properly.

The bottom 3 main buttons i.e. home, back and main button's touch is not working....
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R
Ritwik Das
from Dhupgari, West Bengal
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Lenovo phab 16gb screen is not working

Address:Munger, Bihar, 721301

Hi,
I bought a lenovo phab from flipkart on 17 january 2017. After using it for 5 months, the dolby was not working. Then suddeny the touch screen was not responding at all. I reached toservice centre in behala, they told me that it requires 10 to 15 days for servicing. The other accecories in the box including the headphone and charger was not working. After 8 days, i got a message from service centre stating that "your handset condition...
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E
efile 1002
from Dabhoi, Gujarat
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Lenovo Zuk z1 lot of hanging and restarting problem

Address:Ahmedabad, Gujarat, 380055

Mobile automatically getting restarted after ending a call or after disconnecting a call, automatically screen is not responding, after getting restarted it is working again, Lot of times my mobile is getting restarted automatically and hanging a lot, still my mobile is in warranty, already I had went to customer care two times regarding network connectivity issues....
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N
Nazeeruddin TDP Leader
from Hyderabad, Telangana
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Goods not delivered, money paid by online on 06 - June - 2017.

Address:Hyderabad, Andhra Pradesh, 500038
Website:www.thedostore.com

I contacted lenovo Thedostore.com e-commerce portal sales people, they said that the goods will be delivered within 7 to 8 days. I purchased a desktop computer with 38, 000/- on 06 - June - 2017. Today date is 29 - June - 2017.

Now the sales team is saying delivery/shipment is the responsibility of delivery department. Whatever the contact number provided for queries with shipping, they never pick the calls.

If...
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