Lenovo Complaints & Reviews

I had contacted the service centre of Lenova at Vyttila, Ernakulam and informed them about the non functioning of battery of the smartphone Lenova A 7000. They stated that the battery is not there and the battery shall be made available within 3 weeks and receipt with SOI no.[protected] dated 09/06/2017 was given to me. When I enquired today they say that the item has not been received till date and it will take more than one week. I...

Hi, my self Sanjay Sen, again visited your service centre at Barrackpore on dated 27.06.2017 time 6.40 pm, this is my 2nd time visit at your service centre and 2nd time complain to you. I am highly dis satisfied about your service, my phone Lenevo p1m, date of sale 07.07.2016, screen touch not in work, when visit your service centre they check my phone and told me that is out side dent over there and warranty not given, but when i was check...

I am using Lenovo Vibe K5 Note.
After updating my phone to system update for VOLTE, I am unable to make video calls on Jio 4G network.
Before update for VOLTE, I could make video calls via Jio4GVoice application.
I would like to request Lenovo company to provide a system update allowing us to make video calls.
Please provide a system update to Lenovo users for making video calls.
As Lenovo has provided video...

I purchased a lenovo z2 plus phone from amazon but after 3 months o[censored]se i saw a problem in it of not charging sometimes, but after restarting phone it works properly so i thought its a good to go with it and 3 days ago it stooped charging and not getting charged after restarting it again & again and in last after draining all the battery of it it did't charge and i took it to service center of lenovo in tilak nagar and they said...

Hi,
I am here to share some bitter experience with lenovo service centre, kottarakkara. Once some months ago, my lenovo k6 model got hanged on restart. Suddenly i reached lenovo authorised service centre. They told that my "phones software crashed and it must me reinstalled, there will be some charges for it". But at that time i didnt allow them to change the software, by searching on internet some steps was there to solve this was...

My lenovo k6 note smartphone purchased on[protected], facing hang problems too much from last 2 months, i never faced this type of problems even in oppo, vivo or other compnies erlier... And now its touch is not working so my cell is completely not working, its completetly off of work... I went your (Lenovo) servive cenre today and they said its touch is not working because some type of liquid of water is in it and its charges around 4620...

— forwarded by ashok humnekar/lho/sbi/sbg on 06/27/2017 09:18pm —
To:
From: "ashok kumar humnekar"
Date: 06/27/2017 08:59pm
Cc:,
Subject: fw: complaint about a fault in lenovo mobile phone

Dear sir/madam,

Please refer my earlier mail dated 23.03.2017.

On 12/07/2016 i bought a handset/vp51171/lenovo ("[protected]", "[protected]") mobile phone from...

Yesterday (26th june) the screen of my mobile, moto g4 plus, suddenly blanked out. All other features of the phone were working but the display had blanked out. I am a resident of mumbai, but for my internship i am at bhilai in chhattisgarh for two months (Till 14th july). I searched for an authorised service center as my phone is within the warranty period. Shyam incorporation in raipur, is an authorised lenovo service center. When i submitted...

From last more than three month i am giving regularly my smartphone to service centre.
Still problem is existing. Lenovo service centre people are not doing
Services' well. I have given four time for my smartphone for services.
And every time they keeping my phone in service centre more than week.

Kindly help on this what's should i will be?...

Hi,
I purchased lenovo phab 2 on dec'2016. With in one month i started getting issue in voice calls. The receiver of the call was not able to hear caller voice from this device. I complained and roamed around the server center multiple times for the same issue. Nothing got resolved. I complained lencare and the issue is been forwarded to r&d team. It is more than 5 months, i am strugling to get support for my device which is in unusable...

I was purchase lenovo k5 plus mobile phone on aug, 30th 2016 from flipkart.
I'm complaining my phone i think before 2 months. Last time when i was go to lenovo service center and they said that you change your charger. Then i order my new original charger from online now my phone again get heat problem and full of the day it's plug-in of charger. My phone convert to a landline phone now. I'm a working girl that's too much problem...

I would like to say that, i am kishan singh, my smart phone lenovo a6600, and that touch is not working properly, i give my cell phone to lenovo service centre, hotel sagar complex kali mati road, sakchi jamshedpur... Then a date is provided by service centre, but that date, my cell phone is not repair on this date, and again provide date 2 time. But again my cell phone is not repair, so plz i want to request that my cell phone is provided...

Hello sir/madam this is likith kothamasi i have purchased lenovo k6 power in flipkart on april 10th 2017 i have used it for 2 months and now im facing microphone problem when i make a call the person who is on other end cannot hear what im saying so please kindly replace the product or refund the amount otherwise im going to complaint in consumer forum...

I manish gurav have submitted my handset (Lenovo vibe x3a40) at lenovo service centre i got my phone back after 2 days but issue was not resolved also phone was not fitted properly so on 6th june i resubmitted the phone i was told it will be returned on 12th june but they are extending the date every week, latest i was given date as 26th june but still they are saying part is still not available. Its almost 1 month

Job sheet...

I recently bought a lenovo k6 power smartphone. It's been about a month since i bought it. But i am not at all satisfied with the product. After the nougat update i am not even able to access my theme centre. The phone is supposed to have a battery life of 4000mah and should last upto 2days but mine barely lasts for 4 hrs. After 10 min o[censored]sing internet in 3g battery drops by 10% and same idms the scenario in case of wifi. And also it gets...

Hello lenovo support,

I have got a problem with my phone's display, but the service center denied support suggesting an internal damage. However, the phone has neither fallen nor had any resistance on the screen.

The point that i don't understand, the phone is still under warranty, the damage cause is not an external or accidental, how can one deny support suggesting the phone has suffered an internal damage...

This is dilawar singh from indore and my contact no. [protected], i had given my phone lenovo k5 note, model no. A7010a48 for repair to authorize service center of lenovo in indore (M-89, yaswant plaza, indore m. P) on 01/06/2017, problem: touch damage, mobile bent (Say motherboard not working). Still after 26 days passed lady on reception name amrita told that parts for mobile repair are not available and its not coming from company, when...

Sir,
I have to request that my lenovo mobile set,
Having imei no-[protected]., has been lost.
Please instruct to concerned office for getting that
Mobile set with the help of imei no-[protected].
Thanking you.

Surendar rawat
P-605, kasturba nagar (Sewa nagar)
Near arya samaj mandir new delhi-110003
Contact no.[protected] / [protected]...

I got new lenovo vibe k4 note handset in july 2016.in amazon
Suddenly my handset display is gone (Black screen effect) automatically
And my hand set has never fall down ever and no external damages caused.
In my handset i have very important xl sheets and other documents.
I never thought that lenovo manufacturers produce such a fake handsets.
Service is also very poor.

I kindly request to...

My handset has not working properly such as software problem and hard ware problem such as battery back up and many more for past 2 months which was brought on feb 14 th. So please take necessary action and do needful help in this regard... Camara was not working properly, usb not conneted to pc, goolge photos not wroking properly, sim slot not work, it automatically restart anytime etc,......