Lenovo Complaints & Reviews

Hii am amal i show my lenovok4note to kerala karungapally pulliman jn service centre atfer 3 monts my motherboard changed due to camea complaint and after 8 months they changed my mother board due to mic issue... After i told them when i use my set over 20minutes my display slightly begam to blink i requested they to change my display they told me we changed ur motherboard... Only after 3 monts we can change ur display... I dont know why they told to me like... And they dont give my new motherboard warranty... My new imei [protected] when i look on lenovohelp they don't show any warranty
Cell care india, valanthara building, pada north, pulliman jn. Karunagappally,, karunagappally, kerala

I brought lenovo k6 note in december 2016 and after using only for 2 months its speaker issue started then i submitted it in lenovo service center orchid plaza, borivali west and they gave estimated time of 15 days but after 15 days they just used to told part is not available and after almost 2 months i got my mobile back then again in last month mobile gave me another issue that is half touchscreen not working & i again submitted it on 20 july 2017 but still not getting back again same reason they are not getting its parts thats why ita taking longer time this is not fair please take some immediate action on it otherwise i will do police complaint against this service center this service center is just ridiculous.

I submitted my lenovo k4 note phone to lenovo service center shakarpur new delhi on 8th of july. My complain was that wifi, bluetooth and hotspot none was working any how. Other wise my phone was perfect.
Representative submitted my phone and asked to come on 10th of july.
When i went for my phone to center on 10th of july. She said that will need to change mother board which will cost 7000 approx.
I refused for that service and asked to return my phone. I found that my phone is switched off. I asked rep to switch on the phone. After some time rep said that phone got dead and cannot do anything now.

I do not understand that what type of service is this. Really very disappointed.
Please do something and sort out my problem.

Dear team,

I am using lenovo handset mobile phone. Imei no : [protected]. The model name is lenovo vibe k5 (Gold, 16 gb). The handset is missing from yesterday night so please lock the mobile android version so no one can miss use my mobile. This mobile handset billing address is hariom atri, radhe residency c-301 near english medium school bavla ahmedabad gujarat -382220. Please send me the confirmation on my email id anuj. [protected]@gmail.com and mobile no. Is [protected]

My name is : mr. Anuj kumar sahu, contact no : [protected]

Dear team,

I am using lenovo phone, model vibe k5 note, since using the phone form the first day of buying the handset is not working properly.. Even before completing one year of phone i have to service my handset for 3 times.. I am claiming that company have provide me manufacturing defective item, i claim for the replacement of the same model..

Please get urgent involvement as there are many who are facing the same problem...

My name : chaizy shah, [protected]

DEAR TEAM,

I am using LENOVE handset mobile phone. IMEI no : [protected]. The model name is Lenovo Vibe K5 Note. The handset is totally defective. From the day i brought the handset i got so many disconnect with the Mobile Handset. I need to file a legal complain on Lenovo Mobile Communication Technology Limited, & Lenovo (India) Pvt Ltd.

I need to get new handset phone, under the damage production complain, & providing me the defective item.

My Name is : Mr Chaizy Shah, Contact No : [protected]

I have purchased a Lenovo device, Moto G5 plus in march 2017 for Rs 1700/-. This device is a dual sim cell phone. But a few days ago in July 2017 I came to know that the device is not detecting the second sim.

I went to the Lenovo/Moto service center in Vashi Navi Mumbai, They told that I have tempered the sim slot, so there will be no warranty on the mobile and I will be charged Rs 2250+ Rs 150 for repairing the mobile and the process will take 10 days.
I want to inform that the sim slot is inside the mobile and I have not tempered that, so Lenovo should either return my money and should pay the expenses of my travel or it should repair my mobile with in one day with pick up and drop service.

Imei: [protected]- lenova a7010a48,

I am using this model from past 9 months, was good enough had no complaints, last day on 18th may 2017 the mobile stopped getting charged, we tried it by other charger to know, is it an complaint of the charger, but it was complaint from mobile charging point, still when i used getting charged by the external charger, it started charging and charged to 80% and unplugged, after a gap of two hours i tried on the mobile, but unfortunately it was getting on.

I brought the set to our service centre near kollam ie., city phones. And explained them about the problem, before diagnosing they told its not under warranty as it is physical damage.

Y was it suddenly happen? Y are the service centre people without checking phone, they say its physical damage, and they said the company says that if you see any sort light dent in mobile you can dis approve the claim of warrenty. Is that true.

They say it has a board issue, but did not say as it can be rectified or not, instead asked me to take the mobile from the shop, i don't want the people answer to be rude like this, and i did not expect to.

Since being a brand name and future i opted this phone, but my experience with the service has become very bad, as being in corporate service people, i hope you can help me and do the needful.

"complaint as sent to lenova, through mail and fb but they have not given any commands on the same"

I purchased lenovo k6 note latest smartphone..
Within 6months of purchase it's touchpad not working..
& Not any damage from me..
I get it to lenovo customer care centre in Aurangabad, maharashtra..
They say that u have to pay 5800 for its touchpad replacement..
They told me your mobile's edges are damage..!!!
As they provide 1 yr of warranty but they make silly reason's for providing service..
They return many of the customers for silly reason's...
Please consider this complaint as they play with customers..

Hello
I recently perchased a laptop lenovo ldeapad 510, but i was a defective piece.
So i launched a complain to replace it and i was attended by service and got replacement assurance.
Now when i returned my old piece to store, the stupid sitting in store said that he was not having another new stock to deliver and asked me to come next day.
The next day when i went to the store, that very stupid was having a laptop and was ready to give that to me.
When i opened it it was clearly showing that it was a old a used laptop.
Now i don't want that.
And he is not giving another model to me.
I am now furious and i want urgent refund.

That wasn't the new laptop it was the old and already displayed on store.
And then stupid started convincing me that it was not the displayed model in the store.

I can prove it anytime that it is not the new laptop.
He is not ready to listen to me.
Now i am sick and tired to that stupid idiots in the store.
If you help me solving this problem i will be greatful.
If you do not help me lenovo i will promice you there will be hell to pay.
So please i am again requesting you to take some action against cherry corparation, aurangabad.

Contact me as early as possible

Contact me : piyush :-[protected]

I have a Lenovo P2a42 phone, purchased in Jan 2017. The fingerprint sensor stopped working within 2 months then the loud speaker. I then took the phone to Mobiquest Service centre in Kukatpally, Hyderabad and placed a service order no SOIN[protected] dated 10/06/2017. After repeated visits and phone calls the issue wasn't solved. I was told, it will be replaced but till date it has not been done.

Lenovo is waste of time and money as per my recent experiance,

I purchased 3 LENOVO D50 80 LAPTOP on 27 march 2017 out of which one
laptop (serial Number - SPF0LSSPQ) is not working properly, when I
register a complaint against it (it will take almost 30 minutes to
register a complaint) after that a engineer hold the line for more
half hour and told that the model has a problem of wifi connectivity
with windows 7) still he try some effort to fix it but unable to solve
and close THE COMPLAINT IDEALLY. When I am trying to call back the
number, number is again taking 20 minutes to call again with a
different fellow and it was not a direct number, again same story
repeated, need to give the serial number again whole problem
explanation and again same answer that the model has a problem of wifi
connectivity with windows 7, I don’t have a problem if a know it
earlier and I can decide whether to go with windows 7 or 8 or 10 but
at that time the salesman is busy with making deal done.
I am repeating again nowadays buying a Lenovo product is waste of time
and money
Regards,

Nitin
[protected]

My complain ID is SOIN[protected]. I had received a call from Lenovo Care at Bhubaneswar near Bhawani Mall on 05.07.2017 that my ordered product has arrived and I need to receive the same. Though I came on 06.07.2017 at about 11.00 AM, they have not yet handed over me the product. Though I sat in the Lenovo Care, without giving me the product, they are wandering here & there and gone for lunch. It's really very poor service & unbecoming behavior of service personnel. I'm very dissatisfied with Lenovo service... Hence the service personnel may be warned to serve with care and behave properly, otherwise customer like me will loose their hope & faith on Lenovo in future. The action taken may be intimated to me for reference.

My email I'd is... [protected]@gmail.com
My mobile no. Is [protected]

I have given my phone to your Authorized Service Center for Repairing. They said to come after 10 days from the date of giving my mobile for repairing. After 10 days I went, They said the spare parts didn't arrive. And they also said that they cannot give a estimated time for repairing.. Please check it and Give my phone repaired as soon as possible. I also have work with my phone.

I want my phone quick with repaired. I hope you understand my point. What is your Company doing? After 10 days also you are not doing the work? Whats wrong with you?

I had purchased Lenovo mobile A6600 dt 27.3.2017 from Advance info. Distributors
Pvt Ltd form H.O : D-118, fateh Nagar, Jail road New Delhi -110018

The problem started from 1 st May 2017, the phone goes auto switch off mode, I went to
your authorised service centre Khushi service centre, Tilak Nagar, Opp Police station, Near
Metro Piller no 492, New Delhi, They Had give it back after three days with opinion, that
some virus in your Mobile, Now deleted, phone is perfectly running condition.

But Again with same Problem arises in Mid June, and I had no other option to go to same
service station on 23.6.2017, still today they are unable to solve problem, phone are still in your service centre, I had also told them if their is any manufacturing defect in phone,
So Kindly relpace my phone,

The present sitution is nor they solve this issue nor they replace phone .
Kindly look into this matter

NARENDRA SHARMA
[protected]

I had an issue with my lenovo k5 note, the sim card was not detecting, so i went to a lenovo authorised service centre in jayanagar 4th block bangalore. submitted my phone for service on 23-June-2017. After submission, and constant calls to the service centre for more then 100 times those un professional service personnel said the phone has motherboard issue, so i got back my phone from service centre after 10 days. Now i tried with the sim card, the phone started working, this shows how un professional and money minded the people at the service centre are. i want to raise a consumer complaint against lenovo for cheating public.

Bought Lenovo vibe k5 plus from Flipkart.

This is one of the worst phone which I ever bought.

Starting onwards it shows camera problem.

Went one time Lenovo customer service and resolved the issue. Though camera quality was not upto the mark, I satisfied for problem resolution.

But again after few weeks camera problem shows again.

IMEI number:[protected]
Given IMEI for tracking purpose.

Heating also one of the biggest problem in this phone.

Waste of money for purchasing this mobile.

I am submitted the mobile on 22/06/2017 in teli mobile service llr road shimoga job sheet number is soin[protected]. Service center people still not hand over my mobile, service center people told to me you will not come to service center when the mobile is ready that time call you. So what can i do. Lenovo mobile and server center is very very worst. Lot off time cal to lenovo care but not use, lenovo care people is not respond properly.

I had purchase smartphone Lenovo vibe 5 note in August 2016. After that in fifteen days my smartphone become black screen automatically. So I had go to Lenovo service center. They tell me that there is software problem. They have update the software. but they have not given me any copy. After that I had two time continuous every fifteen day. But I am facing same problem. Then They given me there main address of Service Center which is located at jetalpur, vadodara. Now I have gone for five time to Service Centre but they are not able to solve the problem. They have change mother board two time but the issue was not solved. I have all mail related to it and two video, which can proved that this product is faulty and Seller is refusing to replace it. As per Sales of goods act it is stated that If the products is not doing is work in his state warranty. As customer I am complaint that I want my money back.

Sir
Mere laptop me garaphi card shoprtde nhai kar raha
To isks solusation hamko bata ya jayae