LG Electronics Complaints & Reviews

We bought a tv on LG, we had a great experience and had respect on LG products, so we planned to buy AC on LG. But we had a terrible experience. Installation is very poor and the person who came was horrible. Their behaviour is bad and they made my house dirty. They work like a garbage. And I called them again for the response, but they disconnected the call while I'm speaking. Worst and they disrespectful for the LG....

TO LG CUSTOMER CARE INCHARGE
PART I …sent on 08 Jan 17
1. It is with extreme distress that I am writing to you regarding the unprofessional and ineffective repair work carried out by LG Authorised Service centre – Macross Tech Solutions, Goa – 21.
2. The complaint is regarding my 3 year old LG refrigerator model no GL-379PEX5. The said refrigerator was not making ice in the freezer compartment and the complaint...

I placed an order for lg split ac from snap deal. We then contacted lg customer care for installation. Following the installation, the gas leaked and ac stopped working. Lg now claims that installation was done by unauthorized technician and is refusing to resolve the issue. Either lg customer care is selling new customer data to unauthorized service center or lg has pathetic after sales service....

I have raised a complaint with LG and following up with their customer center and writing emails. But till now no one contacted me and provided any update on resolving my issue . Here is the text from the email that I wrote.

BALAKRISHNA REDDY
[protected]

[protected][protected][protected][protected][protected][protected]---
Balakrishna Reddy br...

I purchased a LG 285LTR REF Refrigerator on 27/10/2014
I am terribly disappointed with the performance of this 2 year old machine.
I called their authorized service engineers and after couple of visits by service engineers I was informed that nothing can be done to rectify the problem in my refrigerator as company has no spare parts for the machine.
A two year old refrigerator which a customers like me purchases assuming...

Bought LG Nexus 5X 32GB Variant for Rs.30, 000 via Flipkart on Dec 2015 with 12 Months Warranty Now Reached 13th month. While I using it switched Off automatically and not started till the Date.No Battery and none of issue from My Side and it has been accepted by the Customer Service People too.
But they are asking Rs.13, 000 to replace the board. How it could be ?.
At-least they could claim through warranty since because it...

My nexus 5x is not working. It has happened after latest android update & not any other issue as confirmed by your LG service at Bangalore whose email id is bandsc3.[protected]@lgepartner.com. ph: [protected]
This LG Service center are telling me that they have not got any communication LG office or Google for any kind of customer support.
They are harassing me when I just ask to provide a complaint number
The service person...

I originally purchased the HBS 760 headset the end of 2015. I was having issues hearing out of the left ear so I sent it in for repair in May 2016. I received a replacement May 18, 2016 and Ironically I am having the same issues as I did when I sent in for a replacement (the left ear does not work). When I sent in the replacement, I was told that the warranty started over. Today, January 30, 2017; I am being told that the replacement only...

Without Prejudice.

In Continuation of my Complaint No RNA[protected] Dt 11.8.16.and Subsequent Complaint No RMP[protected] Dt 16.1.17 .The Service Center Comments are as under. Wherein The Model was discontinued due to Poor Performance.

The Door Spares are not available with LG. Or the Door of the refrigerator.
 LG Has offered to Get the Door Repaired from third Party, wherein the Door would...

Namaskar,
I purchase LG electronics make plasma tv ( Model No : 50PJ560R, Sr No : 104PPRT001230 ) from LG dealer - Sales corner, old padra road, Vadodara.
I got faulty piece, because, from day 1st, i got many problems till now. As dealer didnt give me any invoice or bill ( after taking all the payment by loan ), i am not able to submit my tv at service center.
Right now, i m not able to submit my tv at service station....

My mobile the(Nexus 5x) has gotten into a boot loop.This is one issue which is pretty common in the Nexuses as i had also refered it in the internet. When i went ahead and checked on the internet i heard that there are refunds being offered with ppl facing this issue, sadly this is only in the US .Now when i visit a service center (LG mobiles) i am being told that my motherboard has to be changed which would cost me around 10k(INR) (because...

Hi,

My LG NEXUS phone given to repair to check power button issues ( power button is bit hard to press)

LG Service person said need to replace the power button, after replacing the power button of my LH Nexus 5 phone (Slno: 310KPXV1256107) dead, not powering ON,

LG Service person checked the phone and said, mother board is gone bad

Please tell me working NEUXS 5 phone only changing...

Dear sir
I am pmurchasgeing the new mobie lg stylus2 k520 on date 10/12/2016 at singh enterprises pvtvltd ba 4a janak puri new dldelhi rs 16500/- problaem is net working problaem if i sm aily 10 to 15 time used the mobile and 3 or 4 time cut the phane afther dailing and phane has been net work also going. This problaem. I am going the service center jank puri four time but he said mobile is ok. So what i cen do mobile no [protected]...

Hi Team,

This mail is regarding, Service call which I had logged on costumer care for servicing of my LG computer monitor(Display not coming).

On behalf of my complain Engineer visited at my residence & checked the monitor & confirmed that there is a problem with Monitor Display as the same is gone faulty.

He had done some basic checks & confirmed that we need to replace the display costing 6000...

I have purchased LG Refrigerator Model no:GL-U372JPZL/2016 from Croma Banashankari
Bangalore on 31st Oct 2016. They delivered on 2nd NOv 2016.After few days(like after 20 days) i was facing cooling issue so I called to customer care regarding this.Technician came and found the defect in Compressor and its very noisy too. From 20 days we are not getting proper response from the concerned people After investing huge amount on this why...

महोदय
मेरा LG माइक्रोवेव ओवन पिछले कुछ दिनों से ज्यादा आवाज़ कर रहा था। जिसकी शिकायत कस्टमर केयर पर 19.01.2017 को मेरे रजिस्टर मोबाइल नो. [protected] से की थी। आपके मैकेनिक के आने के 5 mt...

Hello,
I am writing this cpmplainl with regarding my LG FH0B8NDL22 Fully-automatic
Front-loading Washing Machine which i purchased on 6th Oct 2016 from amazon
worth 22490.00 however on 14th january 2017(thats 3 months from purchase)
the machine stopped working in middle of washing.On contacting LG Team they
send in a LG Technician Mr Keshav who on inspecting said the drum is
damaged of the machine...

Washing machine fan is not rotating fast. The fan is very slow. I have contacted the service team, they said this is ths maximum speed. So not satisfied with the product. I[censored] provide replacement with some other washing machine model of LG product which is better that would be fine. The sales person didn't show the demo of the washing machine and he didn't explain about the speed of the fan, thats why we choose this model.

If...

I had Purchased a LG LED TV 65UF950T.ATRZ sr no 507KCJZ5K556 on 9th Nov 2015 from Hariom Electronics, Lajpat Nagar, New Delhi.This set was defective right from beginning as there was black color tint was coming on the left side o[censored]pper screen corner so Lg changed its Motherboard but the problem was not solved. so they changed its LED panel but again there was same problem, I again complained so LG again changed the LED screen. But to my...

Hi LG manufacture company. U had made a product in mobile LG K7 LITE it a bad product bydefult your bad mobile product i hav purchased. Its camera quailty so low and there using 420 relutation. Therefor i want to change that bad product. But dealer telling me story that its registerd with cetalite its registerd this and this.
But i really know you
I dont really want that particular mob.
And in future never be puchased...