LG Electronics Complaints & Reviews

Dear Sir,
Several times i registered my complaint about the technical fault in my LG LED TV. No body of customer care ready to forward my call to seniors and did not trying to solve them self also. its a worst condition of customer care persons. it is the facility to misguide to customers only and nothing more than its. if not agree so, its my complaint no. RMP[protected]. Really its very poor condition. LG is only name and further...

I went away from my house for few days and when came back i found that all the goods lying in general lower section of fridge are frozen. I informed on customer care no and the technician came to check and advised me to keep the fridge off overnight and he will come next day.This thing started in the month of nov 2016. Techi advised that one part has to be changed and i should keep the fridge off for twenty four hours. I had no option but...

No repair service available for lg g4 h815 mobile phone at bodakdev ahmedabad lg service centre the funny reason they gave was that they don't have the compatible software for the model as it has been bought in foreign country. Infact the phone has been bought a year back. And the guy in charge informed that i can get it repaired outside from any street vendor. Quite surprised how lg provides after sales service. The problem with the phone...

Greetings LG Team,

Am writing in to urgently raise my issue that in grossly mishandled by outsourcing staff. Am a High end LG product user and am being made to doubt the Brand reputation. From user end have tried every contact channel from Service Center to your center to followup my complaint now pending for many day.

Am now also trying to reach out to you Management at the Head Office. Could someone look...

I used to be a big fan of lg products but i am so much disappointed with its service provided for my microwave.
I bought a lg microwave model ml-3281cg from r. K distributors, moradabad (U. P) on 11 nov 2012 and bought amc which is valid till 9 nov 2018. The pcb is causing problem and so i contacted lg customer care infinite times. They always locked my complaint but technician visited only once and that too on his visit he said he...

Dear Sir/madam,

I brought LED TV 43inch on 29/08/2015 Poonvel Stores, Gummidipoondi Bill No : 5015... last week i had problem display not working.. i called customer care and they had sent service person to my home and service person came told to me there is display problem. after that service center says simply you have to pay Rs.23500/-.. with in 1 year 03 Months how i can pay this amount.. kindly help to resolve this issue......

I had ordered the Smart TV display a month ago and i have yet not received the display
I am following it up every now an than no proper response.

This is worst experience i had in my life just for a simple display it is taking more than a month and no revert till date.

will i be getting the resolution or i have to keep on following it up.

LG Smart TV Model 32LF58 Display damaged and needs...

We bought a new Refrigerator from Relish Enterprise in Chengannur, Alleppy Dist., Kerala on 11.11.15 worth 32000, - INR. The refrigerator was defect after one months use. Its basic functions cooling and freezing was no more there. The matter was reported through the dealer to LG, and we requested for an exchange of the refrigerator. It was refused arguing; ut was against the Companys policy. It is repaired in the first week of Jan. 16. br...

Dear all

This is to inform that i had lodged a complaint some 20 days back for repair of my lg led tv but till date the same has not been repaired, the tv goes faulty now and then and i had informed this to lg customer care for replacement of my tv as it gets faulty after every 3 months but they have not replaced it, neither are they servicing it properly, they want to earn money from me and i assure them that they have to...

Company stop parts in 4-5 years and they don't want to give me depreciation. I buy led tv in 68000/- rs but now its value is zero(0).

my led tv model no. is 42le7500.
purchase date is :- 09/11/2011.

its main bord is failed tell by service engineers of lg electronics.

i want repair my tv but lg service manager tell me that parts discontinued and now not possible.

he also tell...

On 5 dec, 2016 i lodged a complaint regarding leakage of black substance in my freezer. No. Rnp[protected].
On 10 dec, 2016 i receive an sms saying that my service has appointment has been re-fixed whereas i never received any call from your end. No. Rnp[protected].
Today is 15 dec, 2016 and its been over 10 days since i lodged a complaint but no action has taken place so far despite my priduct still being in warranty period.br...

Hi,

I have brought the lg washing mashing in jan 2014, which is still under warranty. This machine has caught fire twice after short circuit, and the lg service center is not listening to our complaint. As this product is defective and have manufacturing defect.

Machine details.

Model : p9032r3sa
Year of purchase : jan 2014
Ticket opened at lg : rnp[protected]...

This phone was just 3 weeks old when it shattered in my ear. I've made a call to customer service hand to no avail have I received a call back hand its been almost 2 weeks. The phone's battery was fully charged but would somehow register half full or below on the battery indicator. No prior damage was done to this phone. I'm in needed of a new device. Since I didn't inflict damage nor cause this incident to occur, I feel I shouldn't be held...

Hi all this Sherif from Egypt I bought a smart TV 43inch and after 5 days this TV is not working and I called care department in Egypt they advice the screen should be changed we requested one and with a very bad customer service and the module will produced again on March 2017or I have to pay more money it is not my fault. Please need help ( sherif.[protected]@gmail.com )...

No audio, no video. Date of the incident, 08/12/2016. The TV power light is blinking when it is on and after few seconds the light is not seen and then the TV is off then the light is seen. Please provider repair. The set top box is getting power and it is working, but the TV is not getting power. Stabilizer is also working properly. Please provide repair as early as possible....

Dear Officer/ To whom it may concern:

Good day!

I'm writing to inform you about the bad experienced in using the device (LG G3 smartphone) and the services provided by your customer support/ technician on your retail branch at SM Megamall, Mandaluyong Ortigas, Philippines.

Enumerated below my complaint's:

1/ MY HANDSET ENCOUNTERED BLUE SCREEN. When the device reached 15% battery...

This is a well known issue which both Google and LG Electronics have washed of their hands. The phone which was bought for 36000 INR is now a bricked paper weight after the September Nougat update from Google. The phone started to bootloop in Mid-November nearly a month after the update. Google says its a hardware issue but has not come forward with any official acknowledgement towards LG. Since the phone is out of warranty (Nov 5-expired)...

I had bought a 24 inch LG LED TV on 8/12/16 from rajeev electronics, gangtok for rs 13000/-. today I got a call from lg customer care pH.no.[protected] for installation. I said the caller to visit me on 10/12/16 but he denied and informed my wife that I have said that we don't need any service from them.

In this regard it is requested that the necessary service may be provided to me at earliest.

Sudipto chatterjeebr...

A window air conditioner was bought in Chennai in Kellys show room in balfor road on 24 3 2015 which had hardly worked well for 10 to 12 months and after that a complaint was made for a service and the service team took nearly 15 days .after the service the unit is not working completely.very poor service and worst product as well.brings only stress to us after spending so much money.either rectify or change the unit...

Nameste sir,

Hum abhinav das kolkata se apko mail kar rahe hai.. Humne ek sylus2 pus liya hai hai 1 month bhi complete nhi hua.. Phone par bahut problem kar raha hai..
Jis din humne phone naya khareda hai uska 2 din ki baad humne phone ko doa kar waya hai..
Phir phone 1weeks ki aandar fir se problem karne laaga hai...
Plz mujko help ki jiye.....