LG Electronics Complaints & Reviews

Dear sir/madame,

I pawas anand am writing this on behalf of my old parents in india, i am currently based out of manila. my mother (68 yrs old) and father 72 (yrs old) live at 45/3, harmony homes, sector 57, gurgaon, india. my mother, mrs. renu srivastava reached out to me last week after running from pillar post regarding the problem with her refrigerator, which suddenly broke without any use of force or otherwise from the...

I have been a loyal LG customer and most of my current home appliances (Fridge, Washing Machine, Microwave) are from LG. Recently the washing machine was replaced with a new LG one after 7 years as the motor died. The microwaves magnetron has been changed 3 times now in last 2 years and needs a change again. What's the issue here? We can't be paying 2.5 K INR every 8-9 months. Is the quality that bad? We can't be chasing customer support...

Sir I'm very upset abt ur service.. I have called ur customer care service 4 times on 19/02/17 asked for a technician for an emergency.. No one turned up & no information from ur side. Wen I called 4th time in d nite they said dat they don't work on Sunday. U have wasted my whole day. And d next day i.e today 20/02/17 no information from ur side. Wen v cancel d appointment u wants us to pay d service charge & tax.. wen u cancel d appointment...

A complaint was lodged for repair of LG Washing Machine and it was registered vide no. RNP[protected]. Accordingly, a mechanic reached to the address on date for repair. But, he failed to rectify the defect and amazingly charged Rs.515/- which has been paid by my wife, for which no receipt has been provided. Moreover, when I tried to contact him, he didn't picked my phone.

Necessary action may please be taken so that rectification...

I bought fridge LG Ff 4201 GI-i472QNSL (Sl No JQAZ609PRCMO81859IN), 420ltr on 30 Nov 16. Stopped cooling on 07 Feb 2017. The defect reported to LG Complaints on 07/02/[protected]. LG rep came on 11 Feb and info that gas pipe was rusted and leaking. Cut open metal pipe and carried out welding to make it functional, which implies that delivery of the fridge was carried out without any check of its parts as it stopped working within 2...

We Had bought fridge in the month of July and logged the complain in November stating that the veg and fruits what ever we keep in the fridge, The freshness is sucked by the fridge.After this complain executive visited and said some story and said observe and call back we called continuously no reply and than we raised complaint to service center this month no one are helping...Worst Managers : Jagadish-[protected] - Does not know what is...

Fraud Company LG - I would strongly recommend people please do not buy LG refrigerator as the product is worst... And customer service is an ----- they don't bother for any customer they will direct you to some manager and those managers will not bother for any help and ignore your calls & SMS am cheated fraud company...I will publish the same in media very soon...

I will for sure spread your services to all the sites and also...

I bought fridge LG Ff 4201 GI-i472QNSL (Sl No JQAZ609PRCMO81859IN), 420ltr on 30 Nov 16. Stopped cooling on 07 Feb 2017. The defect reported to LG Complaints on 07/02/[protected]. LG rep came on 11 Feb and info that gas pipe was rusted and leaking. Cut open metal pipe and carried out welding to make it functional, which implies that delivery of the fridge was carried out without any check of its parts as it stopped working within 2...

I was bought said LED in feb 2014 and display of LED automatically currupt without reason with in 3 yr. Such costly parts can not be afforded middle class family on regular yearly basis. I want to know on what measure quality of said part would be checked by company. If such parts would be automatically deffected in such short time so that company is cheating the consumer and it becomes consumer court matter. pl give early reply...

Very Very Very bad customer service
They can't handle a customer compliant properly
Although they solved the problem on my TV several times it backs a gain
there's no escalation process
there's no proper lead time to close the compliant
UP TILL NOW THE TV IS DEFECTED AND NO ONE CARE OR EVEN REPLY ME, THEY RETURN IT BACK TO THE TECHNICAL CENTER AND BRING IT TO ME AFTER THIS CONTAINS THE SAME ORIGINAL DEFECT...

Dear Customer Care,

I am utterly disappointed in the LG brand since I brought a brand new LG G4 mobile on 3rd Dec 2015 and was equally excited about the same. It was my first LG mobile and had Sony, Moto, Nokia in the past. It was a risk for me but still i took it.

Now after an year, yesterday suddenly my phone just stops at the LG logo screen and doesnt move from there. It gets stuck on the LG logo screen and...

Dear lg i bought a mobile lg google nexus 5x before 1.3 year. I am exciting customer. I am using max appliances brand of lg. Because i trust on them. But today i am really desipointed with this product. I never expected from lg care. I was used lg google nexus 4. I used nexus 5. Still i was using nexus 5x becouse of lg service only. But today they are not resolving my issue. My lg nexus 5x have hardware problem. How can possible.?? I really...

My LG G4 mobile is started boot loop issue. When I contact Bangalore service center, I was told, its a known LG manufacturing issue and my mobile mother board will be replaced, I need to pay for that and the cost which comes around 10k.

Since Its LG's fault and known Hardware issue, Why I need to pay from my pocket? Why cant LG address this issue?

I live in Bangalore- Electronic City.

My Contact...

I purchased a refrigerator LG Ff 4201 GI-i472qnsl Noble Steel (Serial No JQAZ609PRCMO81859IN), 420 ltr 30/11/2016 which was installed on 01/12/2016 by LG. Stopped cooling on 07 Feb 2017. The defect was reported to LG Complaints on 07/02/[protected]. LG representative came on 08/02/2017 & could not rectify. Another representative came on 11 Feb 2017 and found that the gas pipe was rusted and leaking, which implies that the delivery of...

I bought my LG RO on Dec 12, 2015.d company promised to give three free services, but dey gave only 2 services out of three.on complaining against this d senior supervisor of LG Mr.Sagar Gupta very arrogantly answered that it was consumers ie my negligence .why I didn't lock service with LG.as a result my third pre filter candle was not changed.i am very much depressed with why I bought LG....

ISSUE LG LCD 32" :32LG80FR ATR(IN) MOTHERBOARD
LG LCD TV: 32"
Model No : 32LG80FR
Product Code: 32LG80FR ATR(IN) MOTHERBOARD
Serial No: 004LPJK006644
Manufactured: April 10

I had purchased LG LCD 32" in Nallasopara 2011 Now am facing a problem with the display of the TV and I had complained to the LG customer care. They did send a technician who examined the TV and said there was a problem...

I am T.R.Seshadri from Chennai and I have bought several LG products in the last 2 years. Now I regret having bought them due to very poor and negligent service.
One of the A/Cs which is a 1.5 ton split unit bought (on 1st April 2015 Bill no.FS/RAP/3843 from Girias Investments Pvt Ltd Venkatakrishna road R.A..Puram Chennai), has very low cooling. It has been used sparingly. When I contacted customer care on 06/02/2017, they said the...

My LG G4 mobile is started boot loop issue. When I contact Bangalore service center, I was told, its a known LG manufacturing issue and my mobile mother board will be replaced, I need to pay for that and the cost which comes around 10k.

Since Its LG's fault and known Hardware issue, Why I need to pay from my pocket? Why cant LG address this issue?

I live in Bangalore- Electronic City.
My mail id: shankar.[protected]@hotmail.com...

Dear sir I have purchased lg refrigerator model no gc c247uguv from reliance digital Phoenix kurla branch on 10 oct 2016.In just two month the refrigerator is not cooling and freezer section has completely stop.I made a complaint to lg and their techinician visited and said it has a gas issue we need to refill it I said okay go ahead with it and next day he came refill it and he said after 8 hours it will start to function properly I trusted...

Hello sir, I am Chandru user of LG nexus 5X which was bought on online Amazon.in. On normal usage my mobile got boot loop on 07.02.2016 suddenly then I contacted local LG service center, they told me that it's a motherboard issue and when I claimed for warranty, I came to know that it got expired on just 9th of January. Surprised to know when they asked me to pay Rs. 13, 000 in Service center at Vadapalani, Chennai. I am on Loyal customer...