LG Electronics Complaints & Reviews

Sir,
I purchased this ac on 11 th March 2016. vide invoice no. 043/0107899 from
LuLu connect, LuLu mall Ernakulam, Kochi.
The performance of the ac is very poor. Say; after running at 18 oC for 2 hours
the room temp. remains at 27 oC.
Reported the complaint several times' but the service team could not resolve the problem.
It has a warranty for the MF condenser for 4 years & the compressor for 10...

Dissappointed with LG AC and LG Customer Care ([protected]) Services both. We purchased the AC (LG Sac 1.5t 5s Lsa5pt5daWhPe) on[protected] and we have been promised that inner A/C has 1 year warranty and Outer compressor has 5 years warranty. From the day we purchased this AC we are facing Problems with AC as well as the service provided. Whenever we raise an complaint or whenever we call for a service, we are not at all getting proper response....

Today around 9am i rang up lg toll free no.[protected] and complained that my fridge model no.408yvq4 purchased on 20.06.12 was not functioning properly. I spoke to mr, ziaul and i was told that the engineer mr. Dutta would come in between 11am to 12am. As no came i again rang him around 12 pm and he again told me that the engineer will come. Around 1am i rang again and this time i was told that an urgent message was sent to the repair...

Despite almost 10 calls to customer care and several calls to engineer no one has still turned up to repair a defective washing machine since 24 hours. What I get to hear is a promise to response but no response thereafter.
I am fed up calling on[protected]. They do not even provide me with any ticket number. The engineer on charge has been giving wrong commitments.
My entire evening yesterday and today has been ruined....

I filed a complaint with LG for my front loading washing machine on 13th March. The same evening, a very rude technician attended. He was rude enough to say " Shut up and listen to what I say". He said I had to change couple of parts and he will order them and change them in 2 days. An appointment was fixed on 16th evening 6pm. But no one came. The person who already attended said he is on leave and cannot come. I called the customer care...

My LG semi automatic washing machine is under warranty, I made a complaint vide RNP[protected], The techinician came to attend fault on 09 Mar 17, Connectivity of lid part is broken by LG technician which cost Rs. 1200/-.the technician says that I have to pay then only part will be replaced . Once part is broken by LG technician why should I pay. sibmitted for your necessary action....

I lodged a request to service my non working LG spit AC, which is not under warranty in feb 2017 with LG customer service toll free number [protected]. They redirected the request to chennai based service center Charm Engineers. The service engineer came and serviced the AC and I was asked to pay Rs.6199/-. I paid the amount and got he bill for the same on 16-feb-2017. They gave the assurance that going forward AC will work. However within...

I bought a LG AC on 12th March, 2017 from a electronics center called Sathya in Namakkal district, Tamilnadu. Two days later, when they called before coming for installation, I could not answer, as my phone was misplaced. I am a doctor and so I was busy. After I found the phone, I received another call from him. As soon as I picked the phone, he started shouting at me. Rudely he asked why the hell I was not answering the phone. He spoke as...

Washing machine model no: t7018aeep5
serial no: 108pnvz3k351.
Date of purchage : 23/03/2012
warranty : 10 years
l.G. Washing machine is not working properly. I have complained so many times to dealer but no response from them. The l.G. Machine is not respond for at the time of washing. Please rectify the defect warranty given for 10 years.

From: ch.V.B.Rama krishnaji, retd. Tahsildar, d.No.14-14-35/1br...

Received Date : 03/11/2017 20:39 17

Product/Model No. : /47LN5400

We just had A service tech come out less the a year ago. The tv went out and the had to put a service board in. The tv went out again and they tell me no warranty. We have less expensive tvs that have lasted longer than this LG . LG does not stand behind there product. I am exstremly upset that we have to buy a new tv for a tv that we just have...

Following is the complaint I have made many times and have received no response, thus jumping to the forum.

This is regarding the 360 VR that I bought alongside the mobile phone.
It is absolutely unbelievable thing that I cannot use it for anything i.e. it is a total garbage.
It has got no software update from the time I bought it and found it as a dump in my home.
I expect a software update from LG, as...

I have raised a service request on 20th Jan ( RNP[protected] for my LG front load washing machine and the technician who came had no knowledge of how to even turn on the machine. I don't know how come he become a technician, every min he used to call some other technician giving the details and asking for help. He couldn't even figure out the issue and was making a guess that there's some problem in it's drain motor...

Customer Care Team,

I am an LG customer for many Years for various products and was quite happy with the experiences. This letter is to highlight a BAD experience I had encountered recently.
I had purchased an LG Washing Machine by paying Rs.50, 000/- in the month of June 2016 and within 8 months, the Plastic drum inside (inside Bottom part of the machine) got leaked and your Kochi Service Center team claims that “...

Dear Sirs.
The problem started when our LG Refrigerator stopped cooling 2 years ago, we have called the formal LG Support in EGYPT through the Egyptian support number and they have replied that they will schedule a visit and come back to us – they never showed up and during that time we have tried multiple times to reset the refrigerator and fortunately it worked around 60 to 70 % of its cooling power
After that incident...

SIR
My T V as above was purchase from AKOLA Mah on dt24/06/2011 .since last one month unable to see picture due to tech prolem. complain was made no RNP[protected] BUT UNFORTUNATELY NO solution cameout when i had spent rs 90000 on the same and nobody is providing repairy and services to me due the same valuable tv is not use pl see the matter and solve my problem .thanks
Advocate s.k .undal civil lines washim 444505 mah...

Dear lg,

I krishna resident o[censored]ppal have purchased a fridge (model ...) 18 months ago.till recently it performed very well.but it gave trouble 20 days ago.There was a leakage in the compressor i gave a complaint to the customer care and even spoke the service team regarding this issue.they said they will come and check the devise but no one has come i again made a call to them there response was not satisfying.They...

THIS IS REGARDING THE PRODUCT LG REF DIOS 581LTR. DOUBLE DOOR
( GC-B217BLJ2.CPV, S No : 302TRZY16285 ) WHICH I HAVE BOUGHT ON 20/05/2013 FROM APEX COMMUNICATIONS AMRITSAR.

THE refrigerator is making a loud noise that appears to be coming compressor.

please note down my contact details at Amritsar . cell no. +91n [protected]. and email id is [protected]@gmail.com...

I purchased a LG TV 55UHD850T through Great Eastern Appliances on 26.2.17. The product delivered on 5.3.17 and installed by LG technician on 7.3.17. After installation a prominent deep scratch noticed on the front panel top right corner. The same shown to the technician and they took photographs and told they will take necessary action. A brand new costly product with such defect is not acceptable. It is requested to replace same at the earliest....

I purchase lg smart tv (Model no : lh602d, from lg dealer - reliance digital marathahalli bangalore. On 04.03.2017
I got faulty piece, because, from day 1st, i got many problems till now. The sales man has not given correct guidence adout the tv. After delivery when the techanican is telling that you cant do miracast from lg mobile to lg tv and he is telling you can add your dish tv remote in magic remote also, i make telephonic conservation...

Our lg led tv model no-32lh516a. Atr was stolen on 16 december 2016. We purchased this tv from new satyam electronics west delhi under the name of yogesh kumar (Self). The serial number of the tv is-608plqn201612. The tv was stolen at my house kutabh vihar phase - i, goyla dairy near dwarka sector -19. We have also given a complaint in chawla police station on the same day of theft. So, if someone has any information regarding this issue...