LG Electronics Complaints & Reviews

Lg mobile company replace faulty mobile in most of countries.. but in India they repaired device with Refurbished parts.. when asked about their policy they don't reply in written.. not able to raise grievance on their website...my mail id [protected]@gmail.com... complaint is registered before one month...I have sent emails to their media contact person..meets Linz..rajeev jain..etc but no response...have tried to contact them via Twitter...

Dear LGIndia,

I am Kamalakar Powar, I have taken AMC service for my water purifier on 09 April 2016 by paying 6444/-. for which I have submitted the cheque. and amount has been deducted from my account.
But Till today I have not got actual/Original receipt for that .,

After calling to customer care I got response saying " Contact the dealer person who came to give the AMC", The person who came to do...

The worst customer service by midnapore, west bengal lg india service station. I made complains rna[protected] & rna[protected]. They charged rs. 517/- but now they are saying the parts not available and its not repairable. Its really ridiculous and they are saying now the washing machine has to be destroyed and no other option available. Its not even 10 years and a parts not available from a renowned company? My product model no. Is: wft8014hn....

Sir, i purchased lg led tv model 32ln4900 serial 0178 on 16 jun 2014 and it was repaired twice this year. Few months ago usb socket pin repair the lg customer service staff tiruvannamalai attended and asked to pay rs 4500 for replacement and i paid though the socket cost below one hundred but receipt/bill has not yet received for this.. Now the tv is again repair as screen picture not displaying but voice is coming, the same lg service centre...

Lg 32lf554a te btryljl

Please be updated that i purchased a new lg tv bearing model no lg 32lf554a te btryljl in march this year. I used it via the wall mounting style but now that i have got transferred to bangalore from delhi where i initially purchased this tv set, i have to get it fixed on the tv stand. Please be updated that there is a stand in the carton of the tv but there are no screws provided.

Would...

Hi there,

I have a lg 42 inches 3d led tv which is still in warranty. i had faced some problem in its display, there is some green color lining is coming. i had registered the complaint for the same on 23/10/2016 and on the same day the lg engineer visited my home to check the tv.

He checked the tv and said that your product will be replaced as it has major problem in its display. his mobile number is +91-[protected]....

On 15.09.2016. ive bought a washing machine model fh2u2hdm at tehno shop located at tc 'etna' in gračanica, bosnia and hercegovina. when the machine is on a spinning cycle it shakes so vigorously that the floor in a next room shakes, in turn causing dishes to move around - this is visible in the video bellow. we have contacted our seller tehno shop on 20.09.20016. who put us in touch with their repairman working for their service from doboj...

Sir two year old lg sidebyside fridge freeze compartment coil gone past ten days the part is in service centre but no one coming to attend work i informed call centre also the person says coming but still did not attend.

This is not expected from reputed brand like lg

Why coil is gone

In spite o[censored]s calling repeatedly the person is not coming pincode of our city 517001...

Bought a 43" tv which they advertise will be installed in same day. I bought on 1st nov. After 2 days follow up, they still say it will be done later. No proper response or action. Bought in vasanth & co, chennai and the service centre name is seyon customer care. Service number rna[protected].
Will never buy a lg product and beg them like crazy!...

Micowave - opened the door and side fell apart in chunks.

Range - 2 yrs after purchase, part need replacing, same part had to be replace exactly one yr later, decides to pay a new lg stove.

Refrigerator - ice maker never worked right, ice always jammed and just don't use it anymore

Dishwastes was great for 3 years, no noice, now it make noise and doesn't lean good...

I have bought one lg refrigerator model: gl-t372hpzm 335 lyre on 20.10.2016 and the same has been delivered by the concern showroom on yesterday. but till now your people / service engineers not yet called/not yet approached till now. what is this non-sense?
If you are not arranging the installation now or tomorrow morning hours, i will return my product due to very worst service by you.
Your immediate action in this regard...

Had issue with micro wave oven generating noise, raised the complaint, charged visitation charges - rs. 350 and informed that magneto has to be replaced. Replaced the magneto and charged rs. 1450, further to replacement of the magneto, there was no change in the noise being generated. Have been raising numerous complaints, no proper response. The warranty for the magneto is 3 months and it is obvious that they are not taking it seriously...

I am writing this email in deep pain and after much follow up with the LG customer care. I had purchased lg fridge 3months and trust me within 2 months of purchase the fridge started showing problem. No cooling at all. Even after several repeated follow with customer care no action has been taken. I urge LG on this public platform to take away the fridge its a pure cabbage.

Regards

Harsha
Email [protected]@gmail.com...

The complaint was booked alogwith model of the microware and the need to replace the TOUHPAD and the plastic ring under the TURNTABLE. I was told that an Engineer would visit at a cost and do the needful. The Engineer turned up and noted the Model MC 808 WAR (which was already informed to the Customer service ) and gave me a bill for inspection Rs.300/= and told me that the part is not available and I should buy another Microwave . Interestingly...

This I have already lodged ( on 13th October 2016) but as on date they ( LG customer care) just called to say that their regional team will call me to resolve the issues buut as on date no action taken.

"I have bought this TV in the year 2011. In the year 2014 the TV stopped displaying the picture. As My Daughter was studying 10th std I also not much worried about making complaint about the TV.

However when I...

Hi,
Its been more than six month i had purchased LG split AC and as per company norm i am eligible for 3 free service within one year and 1st free service was supposed to be after 4 months of purchase.But its very unfortunate that nobody has contacted me for the service till now.Seems quite unproffesional attitude of LG executives.
Now i have observed that a huge sound is coming from the AC compressor and unable to use the...

Faulty split ac provided by lg
I had bought lg split ac bsa24beyd on 13/10/2016. during installation test it was identified that both
Indoor unit and out door unit are not working. engineers from v-tech services (part of lg services) visited multiple times, tried to
Check pcb sensors, replaced mother board, but no luck. still it is giving error "ch 05". i did follow up with dealer
(videotronics, indiranagar, bangalore,...

[protected]@lge.com

Lg led tv picture not coming
I am extremely disappointed with lg service centres, i bought lg led 3 years before, we are not getting visual whereas audio is fine. The technician who came and said the led bulbs can be replaced which may not cost more than 4-5000 on 29th october, 2016. On 30th october, he calls up and says that the entire panel has to be replaced which will cost around rs14000. We...

I went to LG service centre today for enquiry of spare parts.
First of all, the addressing of customer is worst. None of them has respect towards customer and customer queries. If at all to rate my experience, my rating would be '0' (Zero).

I purchased refrigerator last year from store at anantapur and now they are saying that model is not in market and they cannot get spares for that it seems.

I need...

We purchased lg wm frl fh296hdl24 from kohinoor kandivali west branch they sold it for rs. 32, 500 however it's market price is rs. 41, 390 so they discounted and then supplied manufacturering defective machine. further they send another one to replace the defective one immediately and inform that lg company has supplied to such defective machine to kohinoor, so what i understand kohinoor is buying defective products from branded company...