Nov 09, 2016
Updated by Rejani Cherian -------- Original message --------
0From: rejani15
Date: 02/11/2016 2:05 p.m. (GMT+05:30)
To: [protected]@gmail.com
Subject: Fwd: Worst service The worst product
Today they came filled gas again paid 500/- I don't know how long it work
From: rejani15
Date: 01/11/2016 9:39 p.m. (GMT+05:30)
To: [protected]@gmail.com
Subject: Worst service The worst product
I have purchased LG fridge 2 door model GL-302 M RLTL PZ on 15 /05/2014 . the fridge has shown cooling problem from March 2016, freezer was not cooling  and the food started getting spoiled we thought that it was because of the high heat condition so we increased the temp of both doors still the food got spoiled and the things kept in the freezer were watery so we called th helpline centre and through them the branch thiruvalla (kerala) They came and checked out fridge on 11 /04/15 and I paid 1508. It was not  high temp cooling then  we were not here  but my sister kept a bottle of water in the freezer to check it was working, but the water was not at all freezing . so again we called the same people who we paid 1508 and they  took the fridge to their workshop and the brought it back after 5 days and I paid up and down charges 1000 .after bring from the workshop it starting making sound similar to thunder every 5 min which our neighbours could hear . I recorded it and showed the technician and he changed something, I have the part he  had Changed I paid around 200 I dont have the receipt for it .it was ok for less than a month  . Again I called them they came and did something I paid 289 and I have the receipt and now it's less than month again I'm facing the same problem I have called for about 5 days continue they keep saying they will come but till today 1/11/2016 nobody has come .  Â
So I wanted to know what is the solution for this, I have been struggling with this fridge from March 2016 till date . They only thing my telephone bill is increasing I keep paying the technicians they have no idea what's the problem .
From my side I will never recommend anyone to buy LG products . This is the worst service I have ever Experianced.
Thriuvalla branch Office -Area manager AbilashÂ
       office manager -SajiÂ
             prashandÂ
Technician -Omana CutanÂ
Rejani Cherian