LG Electronics Complaints & Reviews

Dear Mr. Shantanu,

Regret the inconvenience caused to you owing to delay in delivery. I've raised this issue with the concerned team, they shall look into it at the earliest and do the needful.

Kindly note your reference id 5921 for further communication at [protected]@futuregroup.in.

Regards,
Priya
Future Group

We purchased LG55 inches TV 1 year back. However within few weeks the net wasn't working. Now the picture tube and volume is gone. We called and gave so many complaints. No proper response till now. A 2 lakhs worth of TV is just lying as a show piece in my house. Attached are the screenshot of numerous complaints given.

hello

your service center and all other air condition engg also agree that life of aluminium condenser is 1 year to 2 years
were copper condenser is life time because it can be repair

why LG sold me a machine 2 year back for 28000/- + rs 1500/- installing cost me around 29500/-

as i was not aware what is aluminium condenser & copper condenser

as i have use many ac in pass i never knew this as old time only copper condenser use to come this 10 years brand company to save some 2000*/- make aluminium condenser which have less life
.

my mail feedback is compare any brand rates with LG, LG is still selling 30% costly all products because he have his brand name and as customer i also think may be its LG make good products compare to local brand .

my feedback for air condition is only please close aluminium condenser and make only copper condenser so customer dont face issue and can trust your air condition for min 5 years life and max 10 years

now coming to service in india.

i been using many item of many brand, i have check service center have habit of swapping the parts were LG or any brand give all parts as per warranty or non warranty then also they have habit
i study why they do. they do to make money

example

1- here a air condition come for leaking issue
( they will swap the pcb board or condenser and return customer saying this was issue it solve)

now after some days customer call same service center you took my machine for leaking now my PCB board is not working.
what service center say that 20 days back we have given machine for leaking issue were he solve now machine have a PCB board so they make money this way

when PCB board is change they do some other part swap and this way the customer life go on wasting money

to stop this AMC is best option because in AMC service center know that customer will come back and create this and that issue.

my aim to write all you a email is please save LG.

1 - bring a copper condenser only small brand videocon have close all aluminium condenser and now check they only selling copper condenser on videocon brand. as they manufature themselve so they know hardly a diffrent of prices
2- AMC rates of LG are very high this is why after warranty over i did not go for AMC + if gas leak in AMC they said no warranty for GAS and they charge 3050/- to gas, so what is a sense, as in AMC if gas is leak of any part like condenser leak, pipe leak . LG should do free as customer paid a AMC charges and hardly such issue came.

please forward this to save LG as i took oath never go for LG brand as i feel cheated and i am thinking to disposable my air condition and buy new for around 21000/- to 23000/- of any other brand

Dear team,
i had purchased one LED TV from chandigarh but the same is not working properly. i had already complaint regarding this to the dealer but he is not responding, kindly do the needful

Regards
Amit-[protected]