LG Electronics Complaints & Reviews

Respected Sir,
Our LG Refrigerator suddenly stopped working around 20 days back. We registered our complaint at LG Service Centre. After 3 days one person attended it and suggested that the compressor has failed. So we asked the company to do the needful. The Compressor replacement person came after a week saying that it was not in their stock and they had to order it from Noida. At the time of installation, another service person...

Hi All,

This is regarding complaint against the LG service provider,Pune.I never saw such poor service in my entire life.Now I will think 10 times before going to purchase any LG Product.My got some trouble in my refrigerator and called LG on 21th July and after several followup also LG engineer couldn't provide any solution.They don;t have any service SLA and don't have any process to give customer good service.br...

I purchased a LG Optimus L7 II P710 it clearly said 4 gb internal memory, where in the hell is it written only 2 gb usage from that 4 gb, the same is mentioned on www, THIS IS INCORRECT INFORMATION GIVEN TO THE CONSUMER! even your so called authorize dealer sell the same to customers, Non-sense, this post will also go up on the Consumer Court website shortly... It is clearly mentioned 4GB internal memory?! Also sharing this with the world...

Sir,

we have many times contact to LG customer care below details but not any proper reply from LG. pls advise.....

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sir, i have many time rcvd below msg but not rcvd any positive respond can you provide your had office contact details? Title Re: CAMERA/MOTHERBOARD PROBLEM 07/24/2013 Dear Customer, Greetings for the day!!!...

Hi,


My name is Arun Sagar , am from hyderabad, Andhra Pradesh , India .


I purchased a LG Home Theatre ( Model LG HT BH7430p ) on May 6th , 2013 spending Rs 35,000.

The installation engineer came after 3 days to my home where i was promised that he wil come within 24hrs after the delivery of the product.


He didnt bring his equipment to complete the installation...

It is to my utter dissatisfaction that I write this mail and have to knock at your door as I feel cheated by LG Mobile phone department . I am continuosuly facing problems with the LG nexus device since buying it from Mobile Store in Kolkata from their Gariahat Branch .I should have taken a samsung or iphone and would be recommending that to my colleagues as well . The following are the complaints as of now -
1. The phone gets heated...

I've purchased an LG frontloading automatic washing machine on[protected]. The warranty was 2 years. Luckily still under warranty. The machine is not working for the last two weeks. Lodged a complaint with LG on 7th july 2013. the id is RNA[protected]. Next day the technician came and found that the control board is faulty and needs to replaced. He promised to order the part and replace it when it arrive. But 10 days passed and no info...

Actually I bought LG 1 ton split AC 4month back from Shah's Electronic shop. After a month AC cooling system very poor and also one side flow completely stopped, I have been register my complaint to customer care and also directly I went to LG service centre which is located in vadapalani. They have told me will send service person , but till date nobody has come and rectified my split ac problem. I made complaint since march to...

I bought refrigerator single door 270 lt. as on[protected], from ANUJ ELECTRONIC, there was no cooling at that time , we make complain then engineer changed thermostat, after that door was not opening easily, then engineer changed rubber gasket, from last three month there is heavy moisture inside vegetable basket , after defrosting water comes from front side of door, all fresh vegetables are spoiling in the basket, we complain many times...

Hi, Writing a painful complaint regarding a new 180L - LG Refrigerator bought 6 months ago in Unnao District UP.

Refrigerator developed a technical snag - (Water dropping from Chiller Tray to shelf) around a month ago, Several complaints have been logged with LG customer care since then. Two engineers visited the house. Engineer could not repair the issue. Engineer suggested that since Fridge cant be repair, they will raise...

Dear Sir,

I have purchased LG monitor TV 22" M227WA (908NLTR0G4697) from Soham Enterprises Nehru Place New Delhi on 10 nov 2009.

As per the Onnam offer I am eligible to get DTH set top box, connection+ installation + 6 months subsrciption free.

I have send all the details given below on 17 Nov 2009 to Spectramind's office
1. Completly filled DTH Claim vocher having spectramind...

We are thoroughly diappointed with the new refrigerator we bought on May 26, 2013 from Sony Mony store in Vile Parle (W), Mumbai. We had issues with a leaking door which after making several complaints and phone calls was finally replaced last weekend. Now we have issues with ice being formed all over the freezer section. What is the point of getting frost free refrigerator if there is ice/frost all over. We had initially asked for a complete...

I purchased refrigerator Model No.GL245 BEDGS on 13/12/2012 from your dealer OM Power Shalimar garden U.P. From the date of purchase the refrigerator start giving one problem after other. With in two months of purchase complaint was made for DOOR, Freezer , low freezing and Dip try, the problems were never resolved completely.
I believe with surety that this refrigerator was used in display before it was sent to my home against my...

Dear Sir,

Please find below mail which was forwarded to LG on 20th June 2013 but till date not even a single reply to it whenever we call customer care it is told we have forwarded your mail to the concern department I don't know if anyone is looking into this matter or not.

On 6/20/13, Adhish Patil <[protected]@gmail.com> wrote:
> Hi Team,
>
> This is Arun Patil a regular...

I called the customer service department to evoke my free insurance but none of them were aware about the procedure and told me to call Bajaj Alliance. However they told me to call back LG for this.After 25 mins of discussion with customer service guy he confirmed from somewhere and did it.People sitting are not aware about company policy and kept on misguiding me about AMC charges also.
I am highly disappointed with the guy also who...

My brother received a interview notification which is really a fake. I just mailed to them to know what they really say. Totally fraud.
They ask to transfer to a sbi, manipur branch that too to a personal account of them. Here follows the mail conversation.
I think its totally fraud


Sir,
You can pay by cash deposit at any branch of SBI close to you.
Amount will be reflected with 10 Minutes...

SIR , I HAVE DONE FOLLOWING CORRESPONDENCE WITH ([protected]@lge.com) LG COMPANY BUT THEY HAVE NOT PROVIDED SERVICING FOR AC . MY MAIL ID IS [protected]@gmail.com

Respected sir ,

I have purchased one LG AC on 15.05.2012 from Amritsar and I enjoyed two servicing free of cost provided by you . But for 3rd and 4th servicing I could not called your servicing center in time , It is my...

We had purchased refrigerator on 15.06.2013, which was found faulty on delivery and was assured to be replaced within 48 hours. However, there was no response from your end in-spite of repeated calls.Then we were assured that the refrigerator will be replaced by 04.07.2013 because of month end stock taking.Then we received a call on 1.07.2013 stating that you can not replace it and do a hell lot of formalities to go roaming the city completing...

am purchasing a lg inverter air conditioner on 6th April 2013 , after installation thee product work properly around 10 days .after completing 10 days thee problem has been appear, & now also continuing thee problem. am forwarding this details to service centers, aerial service manager (ASM) & division service manages (DSM) those are tell to me don't operate thee air conditioner on particular mode. am asking to those peoples...

my L G double door fridge purchased less than 2 years back stopped functioning ( no cooling).We have placed a complaint on 19/06/2013.The service person visited my residence on 20/01/2013. He identified the problem and assured it will be fixed in about 3 days.I recieved a sms stating the complaint is pending.In spite of repeated remainders there is no proper response from service department.It is very difficult to even contact them over phone....