Good! LG Electronics values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that LG Electronics step up their efforts to fully resolve all complaints 👍
THIS COMPLAINT IS FROM D.K.BISWAS, 18/3A BSNL TYPE 4 QUARTERS KALI BARI MARG NEW DELHI 110001 TEL NO [protected]
I have purchased a 280ltr fridge on 27/4/2008 from Hazrat vision d b gupta road karol bagh new delhi, last 3 days my new fridge is not cooling in upper side and lower side, not only that cut off system is not also working, is it the product of biggest domestic appliances producer who said every one minute one domestic appliances sold in all over the world
DUE TO HIS BEST CUSTOMER CARE
Note the example from today morning to evening (25/01/2009) I have called [protected] 4 times every times the call attender is telling their system is not working for this they are unable to provide me the complaint no.
Can I know from company what is the fate of my hard earned money which I spend to purchase this fridge, if this is the ist yr performance what will be coming yrs, when the warranty will be expired
D k biswas
Aug 14, 2020
Complaint marked as Resolved
View replies
C
Complainant2877027
from Delhi, Delhi
LG — excellejt customer care
Dear sir
THIS COMPLAINT IS FROM D.K.BISWAS, 18/3A BSNL TYPE 4 QUARTERS KALI BARI MARG NEW DELHI 110001 TEL NO [protected]
I have purchased a 280ltr fridge on 27/4/2008 from Hazrat vision d b gupta road karol bagh new delhi, last 3 days my new fridge is not cooling in upper side and lower side, not only that cut off system is not also working, is it the product of biggest domestic appliances producer who said every one minute one domestic appliances sold in all over the world
DUE TO HIS BEST CUSTOMER CARE
Note the example from today morning to evening (25/01/2009) I have called [protected] 4 times every times the call attender is telling their system is not working for this they are unable to provide me the complaint no.
Can I know from company what is the fate of my hard earned money which I spend to purchase this fridge, if this is the ist yr performance what will be coming yrs, when the warranty will be expired
THIS COMPLAINT IS FROM D.K.BISWAS, 18/3A BSNL TYPE 4 QUARTERS KALI BARI MARG NEW DELHI 110001 TEL NO [protected]
I have purchased a 280ltr fridge on 27/4/2008 from Hazrat vision d b gupta road karol bagh new delhi, last 3 days my new fridge is not cooling in upper side and lower side, not only that cut off system is not also working, is it the product of biggest domestic appliances producer who said every one minute one domestic appliances sold in all over the world
DUE TO HIS BEST CUSTOMER CARE
Note the example from today morning to evening (25/01/2009) I have called [protected] 4 times every times the call attender is telling their system is not working for this they are unable to provide me the complaint no.
Can I know from company what is the fate of my hard earned money which I spend to purchase this fridge, if this is the ist yr performance what will be coming yrs, when the warranty will be expired
Dear Sir,
I had purchased 4 No of LG Split AC 1.5T LS-K18620C from M/S LOTUS, 13 Sneh Nagar Main Road Indore ( M.P.) vie their Bill No 02R24227 Date16/07/2004 Further I would like to bring your kind notice that since from 2004 The Gas leakage problems is being faced by us and resulted every year I have to fill up the G as.. The compliant of the same has been made to the dealer but till date the problem has not been shorted out by your Local Service Centre.
It is therefore, requested that the compliant may kindly be attended and remedial action may be taken to rectified the problems immediately
Thanking you
Your truly
( Shailendra Singhal )
From :
Shailendra Singhal
306 Chandani Appartment
2/2 New Palasia
INDORE (M.P.)
THIS COMPLAINT IS FROM Mrs.SHAKUNTALA, G-26/11, SECTOR-3, NEW DELHI-110085 TEL NO [protected]
I have purchased a 280ltr fridge (M.No- 295TMG 4)on 01/10/2008 from NAYYAR ELECTRONIC CITY saraswati vihar outer ring road delhi-110034, last 4 days my new fridge is not cooling in upper side not only that cut off system is not also working, is it the product of biggest domestic appliances producer who said every one minute one domestic appliances sold in all over the world
I have called [protected],[protected] or 5 times every times there we have no response of our call from your side.
Kindly atleast now record my complent and provide me the complaint no.
Can I know from company what is the fate of my hard earned money which I spend to purchase this fridge, if this is the ist yr performance what will be coming yrs, when the warranty will be expired
We bought an extended warranty for our refrigerator ( GL-406DMQ ) and experienced the same lack of service. We called the 800 number multiple times and could not even get through to anyone. We called the land line and were re-directed to a Riyaz (number: [protected] )... he never picked up his phone either.
This seems to be a scam being run by the company. Would caution everyone against buying LG products and these extended warranties from them. I guaranty your warranty will not work.
I have purchased LG refrigerator (GL278) on 17th Sept'2013, from Vijay Sales (Satara Road)
As mentioned in product manual, the product should sound Alarm if the door remains open
more than 1 min.
But mentioned function is not working at all.
I have mentioned this issue to the person who had came for the demo.
Request you to please resolve the issue ASAP OR guide me for the replacement if require.
What will we the TAT for the same.
Waiting for positive reply.
My contact details are mentioned below :-
Name : Pradeep Chivate
Address : 68/75 Mukund Nagar,
Anand Buld, Tapodham Society
Pune - 411037
Contact No : [protected]
Email : [protected]@gmail.com
HI
i have lg dynamite Kg 195 as my phone..i have recently activated my gprs..i cant access it via data cable due to lack of this driver software, , , so please forward that to me or kindli help me wer can i get it...please help me as soon as possible
View replies
S
shubham ashish
from Coimbatore, Tamil Nadu
need a driver for LG KG 195 which support avi and mpeg or sis file format
HI
i have lg dynamite Kg 195 as my phone..i have recently activated my gprs..i cant access it via data cable due to lack of this driver software, , , so please forward that to me or kindli help me wer can i get it...please help me as soon as possible.plz send lg 195 software in my email id as soon as.
i have lg dynamite Kg 195 as my phone..i have recently activated my gprs..i cant access it via data cable on my laptop due to lack of this driver software, , , so please forward me pc suite of lg kg 195
on my e-mail ID
Thank You.
i have lg dynamite Kg 195 as my phone..i have recently activated my gprs..i cant access it via data cable due to lack of this driver software, , , so please forward that to me or kindli help me wer can i get it...please help me as soon as possible.plz send lg 195 software in my email id as soon as.
Pathetic service and irresponsible attitude from LG staff
W8CA1502037 is the complaint i had raised on 15th Oct 08.My refrigerator freezer was overcooling leading to ice formation and the refrigerator unit below stopped cooling.Technician(Amol) was sent after a day and he said that defrost sensor needs to be changed and it is not avaialble.Therefore i was told to wait for a week for the part to arrive.After attending again, the problem was not solved.Inspite of the problem existing the Pune service centre closed this complaint and when spoken with Mr.Ram he himself raised a new complaint (W8CB0604351).So another technician(Naem) was sent saying he is a better skilled person by Mr.Ram.He too asked me to switch off the refrigerator 24 hrs before and did necessary investigation are arrived to the conclusion that the heating coil/plate need to be changed.As the part again was not available he told me that it will take 5 days for it to arrive from Noida and then he will change it.I had mentioned to him to order the part immediately as the problem will occur after 0ne/two weeks when ice formation starts in the freezer again.Inspite of requesting him to order the part I am told now that the part was not ordered.All my stuff in the refrigerator has got spoiled for the 4th time due to the irresposibility/inefficiency of LG technisions. I'm tired of repeatedly calling Mr.Ram and reminding him to send someone to resolve the problem immediately.Then another tchnician Mr Irfan came and told that heating coil is fine but thermostat is faulty and needed to wait another week as parts are never available with LG service centre.I have already spoken to Mr.Garje(Mr.Ram's boss) and he too assured to look into it. I have replied to the message sent by service centre that I am dissatisfied with the service.They called to understand why but still no action.Technicians call and ask me to stay at home but don't not turn up or make false promises.I am tired of repeatedly calling the LG office and hearing only assurances and excuses that part has not arrived from Noida.Twice they have got wrong model heating coil wasting 3 weeks in transit. End result is that my problem is still not resolved. I need the LG MANAGEMENT TO SERIOUSLY LOOK INTO THIS ISSUE and assign someone responsible to solve the problem immediately. Mr.Richard who heads is Mr.Graje boss too has only assured that he will look into it.But GOD know when will the staff really intends to resolve this problems and stop looking at it.Just passing this issue from one person to another is not the right way of running such an esteemed company. I expect that this problem will be resolved immediatley without any more excuses and this problem reaches the right person in the management and does not get lost in the Call centre.
I also want the LG management to compensate for all the losses I have faced in last 3 months as all my stuff has been spoiled in the fride again and again.
Aug 14, 2020
Complaint marked as Resolved
View replies
R
ramesh waghmare
from Bengaluru, Karnataka
i have purchased a 290 L LG refrigerator a few days back from Home bazaar at Aurangabad, Maharashtra.so far no one has come to install it or give a demo re its use.will some one come?
Hi myself anita from delhi.
I bought an lg refrigerator three years ago. Some of its parts damaged. It wasn’t a big issue but when I lodged a complaint regarding changing the damaged accessories of my refrigerator, it seems to me the toughest task one can do. The service executives even don’t come to check the needed accessories and bring parts according to their own assumptions. They also told me to pay a sum of two hundred and fifty rupees as service charge while the customer care executive told me to pay only fifty rupees. When I told about it to them then they agree to charge me only fifty rupees and promise to bring the left accessories in two or three days. But over sixteen days have been left they don’t come and even not attending the call.one of the executive replies that they will change the required items when they will get them. there is no time limit for the task. Every time when I called to customer care they left me with a new complaint id.
Is this kind of generous service provided by LG.? The customer will feared at the next time if he or she thinks of purchasing accessories from lg due to this hectic and boring service of the executives.
Mob.no. 9341288178 is in two different customer's names.
I (kamala) had purchased Reliance Handset model no. LG -RD 2340 on27.5.06 in Kommunique shop in indira gandhi circle j.p. nagar bangalore. The mobile no. [protected] is in my name (kamala) and the validity is lifetime. (bill no.662 )
From few days when i recharge, after some time when i check my a/c it is showing -13 Rs w/o using(out going). Again i recharged for Rs.30/- after some time when i checked it is showing -11 without using outgoing calls.
So when i enquired in Reliance jayanagar they told that the mobile no.[protected] is in another customer's name Mr.srinivas malleshwaram bangalore. when i asked them how the same no. can be given to different names, he did n't give proper reply and nobody is taking care. I think when i recharge the other customer is useing andit is detecting in my a'c.
so, i request to take serious action and cancel the other customer name which is my mobile no. and refund the amt which i had recharged 2 times early as possible and oblige,
if not i will give complaint to higher ups and also i give complaint to consumer court.
early action will be highly appreciated.
thanking you.
with regard's
kamala
Mobile no.[protected], [protected].
Add. given when i purchased the mobile- #3/16, mandharthi complex, Dayananda sagar road, 2nd floor, sarakki gate, kankapura main road, Bangalore - 560078.
Aug 14, 2020
Complaint marked as Resolved
View replies
S
Swami Manikanta Chipuripalli
from Gudivada, Andhra Pradesh
Feb 17, 2011
I (SWAMI MANIKANTA) had purchased Reliance Handset model no. LG -RD 2340 on Feb, 2009. The mobile no. [protected] is in the name of Kannathalli chipuripalli and the validity is lifetime.
From few days my mobile is not working. so i shown my mobile to LG service centre but it is not repaired by them then what i have to do. I want the contact numbers back.
so, i request to give me a suggestion regarding this problem
thanking you.
with regard's
Manikanta
Mobile no.[protected], [protected].
This is to inform you that we have visited your care ( service ) centre 3 times on top of that we have given 3 times complain about our Reliance Hello L.G Instrument is dead since 20 days, please look after the consumer complaints seriously cause its a service industry.
Complain No .[protected]
Add : 69/12, Todi Building, J.B Nagar,
Andheri ( E ), Mumbai - 400 059.
Contact No :[protected] /[protected] /[protected].
Kindly do the needful at the earliest without procrastination.
I had purchased a LG twin door refrigerator Model No. GRT232 GP 5.8 years back. 2008 April was the last month of the 5-year warranty on the refrigerator. Fortunately my fridge stopped working before April 2008 and I lodged a complaint. The technician came and said some small part near compressor needs to be changed. After changing still was not cooling. Then said gas needs to be refilled. Still did not work until finally they said compressor needs to be replaced. Since it was in warranty they replaced the compressor.
Exactly after 8 months my fridge stopped cooling and I lodged a complaint only to find that the compressor was out of order again. When I told the LG technician he casually said compressors can get damaged anytime and that it was nothing unusual.
He now says I need to replace the compressor for an expense of Rs. 4000/- with only one month guarantee. I asked the technician what is the guarantee that the new replaced compressor will work fine ? He again said Company provides only one month guarantee and it is quite possible that the second month or anytime thereafter the compressor may stop working.
This is real absurd argument. Firstly the replacement under warranty itself was faulty or old compressor.And now even if i shell out Rs. 4000/- I do not know if it will last even for 3-4 months or even less.
I feel consumers are being cheated in broad day-light and the company simply shies away from its responsibilities when it comes to durability of consumer products.
Please do not buy LG refrigerators not that I had a bitter experience but simply because we all must stop the company from cheating us.
I am planning to dump this fridge and go for a new one and for sure a better brand than LG.
Aug 14, 2020
Complaint marked as Resolved
View replies
B
bharat bhushan rana
from Basi, Punjab
pathetic customer care service they better don provide any service rather than haraasing and wasting customers tim.i threw my blackberry gettin frustrated wid d customer care executive...
. nd yes i havving d same problem now
my warranty finishes in next 4 days and my compressor is gone.. i cant expectany fruitfull service frm dese l g ppl...
{(i recived a email from LG for winning a email id contest)
the detail is below...plz let me know weather is true or fake}
my email id is ... [protected]@yahoo.co.in
Re: Lg Claims Verification/Funds Release Form ********** Friday, 16 January, 2009 9:27 PM
From: "MR JAMES (Esq)" <[protected]@yahoo.co.uk>Add sender to Contacts To: [protected]@yahoo.co.in LG UK PROMOTIONS
Head Officae : LG House, 250 Bath Road,
Slough, Berkshire, SL1 4DX
United Kingdom.
CONGRATULATIONS!!! LG EMAIL REWARD PROMOTIONS, IF YOU HAVE RECIEVED ANY MESSAGE, CALL OR EMAIL REGARDING THIS REWARD, PLEASE CONTACT US WITH YOUR DETAILS AND FOLLOW INSTRUCTIONS CAREFULLY. HAPPY NEW YEAR. LG LIFE'S GOOD
Winning Ticket : **********,
Raffle Draw Winning Email:([protected]@yahoo.co.in)Date: 16/01/2009 Congratulations, we the staffs of LG congratulate you as one of the lucky winners on this year LG E-MAIL PROMO. Your E-mail has been selected as our lucky winners and has won for you the sum of £700, 000.00 GBP (Seven Hundred Thousand Great British Pounds) This is to promote and encourage the use of LG PRODUCTS around the world. I am Mr. James Keegan (Esq) your claims officer and i am in receipt of your recent email regarding the claim of the just concluded LG Promotion.Your application for claim of winning prize is under process and full settlement will be made upon certification of your details. All winners for the online version were selected randomly by the Lg Electronics Balloting System without the winner applying from World Wide Web sites through computer draw system. LG collects all the E MAIL ID of the people that subscribes to yahoomail, msn, hotmail, aol, and others. This is a promotional draw which officially launches the new system. With funds accrued exclusively from previous draws, payouts to all winners are guaranteed and will be transferred in record time. This correspondence officially confirms that we are in receipt of instructions relating to the payment of your winnings. Please complete the form below with correct information and email back to us with a return email . Looking forward to your swift response.
[protected][protected][protected][protected]
SECTION B LG VERIFICATION CONFIRMATION *BENEFICIARY'S NAME :_____________________________________ *Residential Address:_________________________________________ *SEX:_____________________________________________________ *MARITAL STATUS:_________________________________________ *OCCUPATION:_____________________________________________ *MOBILE NUMBER:__________________________________________ *WINNING No:______________________________________________ *NEXT OF KIN: ____________________________________________ The options to receive your winnings are: 1. CASH PICK UP: You can come down in person to collect your funds here in the UK (CASH). You will be required to present a valid International Passport as proof of Identification amongst other documentation which will be required if you choose this option 2. CASHIERS CHEQUE: This is In consonance with our policy in this regard, be advised that if you opt for the cashiers cheque, you will be referred to our affiliate financial Institution that you can make enquiries concerning modalities. That is to say if you opt for cashiers cheque you are to notify this office that we may forward your check per your request to the issuing bank. OPTION ONE(1):
OPTION ONE(2): * DECLARATION: I _______________HEREBY SEND MY DETAILS/INFORMATION HEREIN THIS MAIL TO CONTINUE THE PROCESS/CLAIM OF MY WON PRIZE. IN CASE OF ANY UNFORSEEN CIRCUMSTANCE, MY NEXT OF KIN HAS THE RIGHT TO CLAIM MY TOTAL WINNINGS.(SUPER STANDARD AGENT) SHALL ACT AS MY AGENT IN FACILITATING THE TRANSFER OF THE TOTAL FUND TO ME.
Congratulations once again.. Regard, MR JAMES KEEGAN (ESQ)Phone: +[protected]Fiduciary Agent for Lg Promotion
Sweepstakes International Program Copyright 2008 LG All rights reserved
===================================================================
This e-mail is intended only for the above addressee. It may contain
privileged information. If you are not the addressee you must not
copy, distribute, disclose or use any of the information in it. If
you have received it in error please delete it and immediately notify.===============================================================
Aug 14, 2020
Complaint marked as Resolved
View replies
G
g l khanna
from New Delhi, Delhi
I recd this mail.Is it right?What shall I do?
Fantastic Prize Congratulations! Your e-mail ID attatch to a ticket CN6327932 was among the selected lucky winners of 700, 000GBP in LG NEW YEAR PROMO. This is to promote the use of Lg Products around the World. All winners for the online version were selected randomly by the Lg Electronics Balloting System without the winner applying from World Wide Web sites through computer draw system. LG collects all the E MAIL ID of the people that subscribes to yahoomail, msn, hotmail, aol, and others. Contact our claims Agent below with your information for claims Names...Address...Sex...Sex...Date Of Birth...Phone Number...Nationality... Name: JAMES KEEGAN ESQE-mail: [protected]@gmail.comPhone: +[protected] Yours FaithfullySIR GEORGE HARRIS ________________________________________
Hehehe. I just received the same e-mail. Guys, stop believing these scams!!! I would not give my personal info via internet to nobody. Not even to my mum :)
I wonder if these scams still find suckers... On the other hand, they must, otherwise they would stop long time ago.
I recieve an e-mail Dear Sir you are said that your e-mail ID enter in LUCKY DRAWS and you are win the Fantastics Prize
Please sir send full detailled me how is processes
thanks
from: shahid akbar jamali village: syed khair shah dist: nawabshah sindh pakistan and my home phone no# +[protected] & my mobile no: +[protected] and my mailling address is : House no: 1154 garibabad nawabshah sindh pakistan.
dEAR SIR,
i RECEIVED THIS MAIL, KINDLY CHECK ITS CORRECTNESS.
DEAR SIR/MADAM
Recently LG open a new mega ware house in London and LG ELECTRONICS (20 YEARS) anniversary we have gave out five each LG home ELECTRONICS appliances to 80, 000 email address winners.These was carried out by a computerise selection of 80, 000 lucky email address. LG product is used world wide regards to this we want to get winner world widely that is the reason why we choose to select our winners through email address.That is the reason why we want our 80, 000 lucky winners to come from any part of the world. All participants were selected randomly from World Wide Web sites through computer draw system sand extracted from over 100, 000, 000 companies.
Your e-mail address attached to ticket number: B[protected] your
name has therefore been approved to claim LG products.
This are your item to claim
1: 200, 000 Great Britain Pounds.
2: THE LG PLASMA TELEVISION SET
3: LG DVD PLAYER RECORDER
4: THE NEW MODERN LG REFRIGERATOR {Which cost a total of 3, 000 (GBP)}
5: AUTOMATIC LG WASHING MACHINE
6: MICROWAVE OVEN AND GRILL
You have to choose from below options of claim.
( 1 ) You are to come to our LG official office here in London with your prove of your email winning notice.
( 2 ) If you wish your LG grant items to be delivered to you through our Delegates, you are to write us back with the below information
(1) Full Name:
(2) Full Address:
(3) Direct contact Number:
(4) Occupation:
(5) Monthly Income:
(6) A scan copy of your Identification proof:
BEST REGARD
MR PAUL MORRISON
LG Public Relation Offi
i got this E mail from L.G please check if it is a scam?
DEAR SIR/MADAM
Recently LG open a new mega ware house in London and LG ELECTRONICS (20 YEARS) anniversary we have gave out five each LG home ELECTRONICS appliances to 80, 000 email address winners.These was carried out by a computerise selection of 80, 000 lucky email address. LG product is used world wide regards to this we want to get winner world widely that is the reason why we choose to select our winners through email address.That is the reason why we want our 80, 000 lucky winners to come from any part of the world. All participants were selected randomly from World Wide Web sites through computer draw system sand extracted from over 100, 000, 000 companies.
Your e-mail address attached to ticket number: B[protected] your
name has therefore been approved to claim LG products.
This are your item to claim
1: 200, 000 Great Britain Pounds.
2: THE LG PLASMA TELEVISION SET
3: LG DVD PLAYER RECORDER
4: THE NEW MODERN LG REFRIGERATOR {Which cost a total of 3, 000 (GBP)}
5: AUTOMATIC LG WASHING MACHINE
6: MICROWAVE OVEN AND GRILL
You have to choose from below options of claim.
( 1 ) You are to come to our LG official office here in London with your prove of your email winning notice.
( 2 ) If you wish your LG grant items to be delivered to you through our Delegates, you are to write us back with the below information
(1) Full Name:
(2) Full Address:
(3) Direct contact Number:
(4) Occupation:
(5) Monthly Income:
(6) A scan copy of your Identification proof:
BEST REGARD
MR PAUL MORRISON
LG Public Relation Officer
Sir.
I RECIVED E MAIL FROM MR. PAUL MORISON LG PUBLIC RELATION OFFICER 4 MORE LONDON RIVERSIDE LONDON SE1 2 AU TELEPHONE NO.[protected] +[protected] STATING THAT THOMOS WASTON WAS SENT TO INDIA WITH PASSPORT NO.[protected] ALONG WITH WINNED L.G. PROMOTION PRIZES, AND ASKED ME TO PAY RS.25000/- TO MR. PAUL MORISON TO CLEAR THE CUSTOM FEES, THE MAIL WAS RECEIVED MY ON 26 MAY2009. MR. PAUL MORSON SEND MESSAGE WITH HIS CELL NO.[protected] ASKING ME TO GO OVER TO DELHI WITH MONEY ON 27.MAY 2009. I DO NOT BELIVED HIS WORDS AND NOT WENT FOR DELHI.
I THEREFORE REQUEST YOU KINDLY LET ME WHETHER IT IS A FALSE MESSAGE AND FALSE MAIL . IF IT IS CORRECT AND REAL MESSAGE FROM LG PROMOTION LONDON. KINDLY LET ME KNOW HOW I HAVE TO PROCEED FURTHER
Sir.
I RECIVED E MAIL FROM MR. PAUL MORISON LG PUBLIC RELATION OFFICER 4 MORE LONDON RIVERSIDE LONDON SE1 2 AU TELEPHONE NO.[protected] +[protected] STATING THAT THOMOS WASTON WAS SENT TO INDIA WITH PASSPORT NO.[protected] ALONG WITH WINNED L.G. PROMOTION PRIZES, AND ASKED ME TO PAY RS.25000/- TO MR. PAUL MORISON TO CLEAR THE CUSTOM FEES, THE MAIL WAS RECEIVED MY ON 26 MAY2009. MR. PAUL MORSON SEND MESSAGE WITH HIS CELL NO.[protected] ASKING ME TO GO OVER TO DELHI WITH MONEY ON 27.MAY 2009. I DO NOT BELIVED HIS WORDS AND NOT WENT FOR DELHI.
I THEREFORE REQUEST YOU KINDLY LET ME WHETHER IT IS A FALSE MESSAGE AND FALSE MAIL . IF IT IS CORRECT AND REAL MESSAGE FROM LG PROMOTION LONDON. KINDLY LET ME KNOW HOW I HAVE TO PROCEED FURTHER
I receive the same email above. I quite believe that. But my friend say no with it. They said it is very tricky. It looks like scams. And i do agree with them. I find it useful to learn English anyway
But I will respon to them and consider how they wil answer me ???
i recieved the same following email from JAMES KEEGAN like above. even i talked to him about the email. he sent form in another email using different email id.
now its seembe some kind of froud.
Congratulations! Your E-mail ID has brought to you an UNEXPECTED luck of £700, 000.00 POUNDS STERLING in LG AWARD 2009. This is to promote & encourage the use of LG PRODUCTS as a global village around the WORLD. Call Or E-mail your ticket number CN6327932 to redeem your AWARD
MR JAMES KEEGAN (ESQ)
+[protected]
[protected]@gmail.com
I also got such a type of Award from KG Electronic Promotion Award from LG Life Promotion Offer, mail ID is [protected]@gmail.com
The mail copy as follows :
Please guide guide and mail to my ID : [protected]@gmail.com
Thanks and regards !
Raja
On 8/24/09, James Cole <lgoffer.[protected]@gmail.com> wrote:
LG Good Life Promotion Offer
Asia and Middle East Region
Ref: LG/Promo/9978UK
Batch: LG/001/09
RE: BENEFICIARY CLAIMS PAYMENT RELEASE:
Payment Release Order Dept.
LG Good Life Promotion
United Kingdom.
Attn: Winner,
We are in receipt of your email. Sequel to our commitment to serve your better, you are therefore, advised to contact the courier delivery company as stated below for delivery as your prize have been prepared, parcelled and sealed, now with the Klickcouriers a courier Delivery firm here in United Kingdom.
You are to contact the courier firm on how your won prize (42" LCD TV and a cheque of £900, 000 GB Pounds issued in your name) can be delivered to your door step at country of resident.
Here is the contact of the delivery firm that is handling your prize winning parcel, contact them immediately for delivery.
CONTACT ADDRESS:
Customers Service Klickcouriers (Order Ref Number)
Unit 233D, Elgin Crescent
Eastern Business Park,
London Heathrow Airport,
London - TW8 2RX, UK.
Handling officer | Mr. Dean Franklin
Email | klickcouriers.[protected]@gmail.com | [protected]@deliveryman.com
Phone |+44-[protected]
Fax No.: +[protected]
Inform the Handling officer that I, Dr. James Cole your Secretary/Verification Officer from LG Good Life Promotion Offer, instructed you to contact him regarding the delivery of the prize winning parcel to your designated home address directly.
Await your swift response
yours faithfully,
Dr. James Cole,
Secretary/Verification Officer
LG Good Life Promotion Offer
Asia and Middle East Region
Tel: +44-[protected]
I RECEIVED THIS MAIL, KINDLY CHECK ITS CORRECTNESS.
congratulations! Your E-mail ID has brought to you an UNEXPECTED luck of £700, 000.00 POUNDS STERLING in LG AWARD 2009. This is to promote & encourage the use of LG PRODUCTS as a global village around the WORLD. Call Or E-mail your ticket number CN6327932 to redeem your AWARD
MR JAMES KEEGAN (ESQ)
+[protected]
jameskeegan.[protected]@gmail.com
i recieved a messg stating dat u hav won a prize money.....wat shld i do to claim it....please give me details regarding dis.....i'm ready to complete all the liabilities 4 my claim....my contact no is [protected] and [protected]....my email id izzz.....[protected]@gmail.com
hi, today i recived an email from [protected]@sbcglobal.net "Toyota Xmas Splash", with this detail:
(your email has been awarded £750, 000 send your datas) and i send my information, plz help me to be sure that this email is certifiable!
I read a massage on dated 31-12-09 which was sent by the gabe miklossy. the Copy of that massage is as follows-
"This is to promote & encourage the use of LG PRODUCTS around the World.Your Id have been awarded £700, 000.00 POUNDS in LG Award. Reply or call James Fletcher Esq (+44-[protected]) for claims.
Sincerely,
Gabe Miklossy"
Sometimes before I got a massage from shell Lotterey Corporation in which it was written that we have won 75, 000 Pound in uk lotterey shell.I do the correspondencs with them. At last they do the misbehave on telephone and used the wrong language because we had not given them the money that they asked for.
Concern this dialouge i complaint to the consumer care and sent the complaint to the commisioner of delhi police but no action has been taken against it till today. I request you and all that convey this complaint to Central Government so that these cheaters should be punished and the money that i and all the persons(who get the massage) have won, gave to us. So that the other persons cannot be a preyed of it .
My opinion is that this complaint should be concerned to the central/state goverenment and punish them.
At last i want to say that i have won the prize like others so the state/ central goverenment should take the money from them and given to all o[censored]s. so that they could learn a good lesson
i got a message in my mobile yhat my mob no have win 300000 pounds in LG2010 new year mobile draw and ask me to contact dr. sam for claiming the price via email [protected]@live.com..i sent email on the abouve address.in return they ask me to deposit RS9500/- in a sbi account mentioned by them.pl confirm wheather it is valid or not.
Sir,
I also have got message from Peter Anerson.that my mobile no [protected] have won 300.000GBP. I have also deposit Rs 9500.for get prize. I deposit the amount on ac no [protected] Mr DOKAM LOVA S.B I. Now I have realized they cheated me. I want their punishment by your co. Pl help me for lodge F.I.R against them.
Sir/ Madam,
I recieved an email which is attached, please let me know wheather it is true or fake, details as below,
Thanking you,
Gary.
LG ELECTRONIC'S COMPANY U.K
LG Electronic's Int, l Mobile Award Center
Head Office : LG House, 250 Bath Road, Slough, Berkshire, SL1 4DX ... United Kingdom
Dear Lucky Winner,
Congratulation's to you, This is to acknowledge the receipt of the requested data and the confirmation of your reliability in our LG Electronic's Company International Mobile Awards promotion, We wish to inform you that all authorities involved have certified payment of your Award all amounting to Three Hundred Thousand Great British Pounds (£ 300, 000.00) which is your prize money from LG Eletronic's Anniversary Awards, for-profit philanthropic wing of LG Electronic's Company which was organized & drawn through a computer ballot system from a combination of different numbers directories around the globe. Be informed that instrument's for payment of the sum of Three Hundred Thousand Great British Pounds (£ 300, 000.00) to you is already in our possession and would be processed upon meeting the requirements according to the laid down procedure by the British Government Lottery Board Authority .
You are requested to fill this form and return it to us for the processing of your winning price claim, you are also requested to attach via email attachment any of your id proof for proper clarification and to avoid wrong claim.
WINNERS APPLICATION FORM FOR PAYMENT
WINNER PERSONAL DATA, S
First Name...
Middle name... ...
Last name...
Gender...
Age...
Marital Statues...
Nationality...
Religion...
Occupation...
House Address...
Office Address...
City...
State Province...
Zip code...
Winning Mobile Ph number...
House Phone Number...
Fax Number...
Email Id...
THE BANK INFORMATION WHERE YOU WISH YOUR WINNING PRICE TO BE TRANSFERRED BY OUR PAYING BANK HERE IN LONDON THROUGH ONLINE BANK TRANSFER.
Account Name:
Account No.:
Bank Name
Bank Address:
Swift code:
IBan (If Applicable):
MIR (If Applicable):
IFS Code (If Applicable)
I expect an email from you immediately after recieving this winners application form for payment. Also call me and inform me so as to hasten up your claim process.
Congratulations again from all our staffs and thank you for being part of our Promotional programme.
LG ELETRONIC'S INTERNATIONAL MOBILE LOTTERY AWARD
COPYRIGHT/2010 AB
Sincerely Yours,
Dr. Alfred Patton
Director Of Operation
LG Eletronic's Int, l Mobile Award
E-Mail: [protected]@live.com or [protected]@live.com
Tel : Tel +44-[protected] +44-[protected]
LG ELECTRONIC'S COMPANY UNITED KINGDOM
LG Electronic's Int, l Mobile Award Center
Head Office : LG House, 250 Bath Road, Slough, Berkshire, SL1 4DX ... United Kingdom
Dear Lucky Winner,
We have confirmed your stamping fee payment from our associate account in India, and your Award Certificate have been stamped by the Federal High Court England And Wale Stamped and Approved, so a soft copy of your Award certificate is attached to this email, While the hard copy have been forwarded to our paying Bank AIG Bank of London Office No;1 curzon street branch Mayfair London for the processing of transfering your winning price into your provided account.
Meanwhile the Bank will contact you as soon as possible, because all the information you filled on your form have been forwarded to the bank for procurement of your payment, so kindly update us as soon as you receive email notification from the Bank,
LG ELETRONIC'S INTERNATIONAL MOBILE LOTTERY AWARD
COPYRIGHT 2010 AB
Sincerely Yours,
Dr. Alfred Patton
Director Of Operation
LG Eletronic's Int, l Mobile Award
E-Mail: [protected]@live.com
Tel : Tel +44-[protected] +44-[protected]
[protected][protected][protected][protected][protected][protected][protected]
After many years of establishment, LG Eletronic's Company is worth over 50 Billion US Dollars with over 20, 000 workers worldwide making it the best and most successful Giant Electronic's Company around the globe. Keep your Award information confidential.
This email is confidential and may be privileged, it is for use by the named recipient only. If you have received it in error, please notify us immediately; please do not copy or disclose its contents to any person or body, and delete it from your computer systems
Congratulations! Your E-mail has brought to you an UNEXPECTED luck of £700, 000.00 POUNDS STERLING in LG AWARD. This is to promote & encourage the use of LG PRODUCTS. Call Or E-mail your ticket number ...to redeem your AWARD
James Fletcher (ESQ)
+[protected]
[protected]@gmail.com
Sir,
I am not found my winning prize money...
Amazing. We GUARANTEED 100% amount fully paid to you in Cheque. We have deposited your winning consignment containing your cheque of 700, 000 GBP and all the legal documents backing your winnings to the handling Courier Company (GOLDSTAR INTERNATIONAL EXPRESS) for Delivery of your winning package. Your Package IDENTIFICATION NUMBER (FCS/Z5622725).
Welcome to Goldstar Intenational Express. A reputable courier, we deliver virtually anywhere in the World and we are obliged to be of services to you. I am Mr Bryan Bob, I am incharge of your parcel delivery assign to winners from your region... This promo is the 1st of its kind and we intend to sensitize the public. To begin the delivery process of your parcel, you are to download the attachment, reconfirm your your mailing address and choose your delivery choice of your parcel. Please note that you are to do it as soon as possible so that delivery can be made at your doorstep in your country
INTRODUCTION
Established for over 20 years, Goldstar Intenational Express offers a UK-wide courier service and we are proud of our reputation for reliability, speed and customer service.
* Fully insured courier service throughout the UK
* Operating 24 hours a day, 7 days a week
* Fast and Efficient Processing
* Doorstep delivery
* Flexible and professional service
* 24Hours efficient and reliable services
* Prompt Confirmation of payment
* 100% express delivery.
Note that your package have been insured and secured with a hardcover insurance policy for safe delivery, in this case no deduction of any kind can be posted to your cheque. Below attachment contains the Description of your parckage to be deliver to you and our mode of delivery. Do download the attachment, read the instruction carefully and get back to us.
We never forget that the customer comes first and are happy to work in the way that best meets your requirements and our package is safe in our hands pending for delivery
WINNERS APPLICATION FORM FOR PAYMENT
WINNER PERSONAL DATA, S
First Name... AMAL
Last name... BOSE
Gender...MALE
Age... 34 YRS.
Marital Statues...MARRIED
Nationality... INDIAN
Religion... HINDUSIM
Occupation... SERVICE
House Address... 4/1 HAZI JAKARIA LANE, KOLKATA-700 006
City... KOLKATA
State Province... WEST BENGAL
Zip code... 700 006
Country ... India
Winning Mobile Ph number... [protected]
Email Id... [protected]@yahoo.com
i got a msg from TM-G.M.A.P they awarded me 300.000 pounds and contact DR. PETER on [protected]@gmail.com but it is not conect...so what should i do? plz rply
Congratulations! Your E-mail ID has brought to you an UNEXPECTED luck of £ 700, 000.00 in LG AWARD. This is to promote & encourage the use of LG PRODUCTS as a global village around the WORLD. E-mail your ticket number CN6327932 to redeem your AWARD
Mr James Esq
+[protected]
lg.[protected]@gmail.com
Once again, Congratulations
Sincerely
Sir George Harris
________________________________________
PeoplePC Online
A better way to Internet
http://www.peoplepc.com
Hi, I received an email with the following details. Kindly verify if it is true or is it just a Spam message.
Best Regards,
[ No Subject ]Monday, 12 April, 2010 1:38
From: This sender is DomainKeys verified"LG" <[protected]@peoplepc.com>Add sender to ContactsTo: undisclosed-recipientsCongratulations! Your E-mail ID has brought to you an UNEXPECTED luck of £ 700, 000.00 in LG AWARD. This is to promote & encourage the use of LG PRODUCTS as a global village around the WORLD. E-mail your ticket number CN6327932 to redeem your AWARD
Mr James Esq
+[protected]
lg.[protected]@gmail.com
Dear sir,
I have got a e-mail mentioned below on my office email [protected]@nic.in.Is it a true mail or fake mail.Please reply.
Congratulations! Your E-mail ID has brought to you an UNEXPECTED luck of £700, 000.00 in LG AWARD. This is to promote & encourage the use of LG PRODUCTS as a global village around the WORLD. E-mail your ticket number CN6327932 to redeem your AWARD
Mr James Esq
+[protected]
[protected]@gmail.com
Once again, Congratulations
Sincerely
Sir George Harris
________________________________________
PeoplePC Online
A better way to Internet
http://www.peoplepc.com
FULL HEADERS in your email will play a crucial clue and police easily catch them if you sign and complaint with your own signature attaching the print out of the deceivers email and full Headers.
Please click the full headers of the same email ( every email has got an option in the down below that to click FULL HEADERS if you click it and take a print out, the local police have a soft ware and system that with in seconds they will come to know from which service providers and computer the email is originated. All the countries in the world and their police are equipped with this soft ware and its globally connected
sad thing we are writing lot of thrash on the internet but not giving a written complaint by taking the print out of the email we received and the copy of Full Headers separately.
All the free email providers of the present Internet, are selling our email addresses to them, the spammers, So they always give a reply to us though we send the full headers, we received your complaint with out full headers. Then If we send, they will give a reply that its not possible to trace. Its easily possible to trace.
If you give a fax to the FBI USA they will easily catch hold of him. But we are always depending on email complaints only since it is free. So these email scammers are sending billions of complaints to jam the system of FBI.
If we can spend just few cents and send a fax to FBI USA or Interpol France. In google you have interpol fax numbers.
---
some email scammers crooks running individual websites, posing themselves as our protectors from fade scammers, again we are wasting our time .
Only third world country citizens are the victims. The Somalia Sea pirates will always target the ships of the countries like India. But not on US and Russia cargo ships . The same are the . .email scammers. The main target country is India.They are earning billions by deceiving fraud money.So its a lucrative business than the drug mafia.
In India, there is no value for email complaint.There is wonderful response and result if you give in writing with your signature to local police station, send it by registered post the complained attached with your complaint, the print out of Full Headers.
Head Officer: LG House, 250 Bath Road,
Slough, Berkshire, SL1 4DX
United Kingdom.
Congratulations. This is not a mistake, even now, you probably thought this could never happen to you as a BIG CASH WINNER. Please CLICK ON REPLY, fill the Claims Application Form and send back to us immediately for the remmitance of your prize
v First/Last Names
v Marital Status
v Sex
v Residential Address
v Mobile Number
v Occupatioon
v Natinality
CHOOSE ONE OF THE OPTIONS TO RECEIVE YOUR WINNING
v CASH PICK UP: You can come down in person to collect your funds here in the UK .You will be required to present a valid International Passport as proof of Identification amongst other documentation which will be required if you choose this option
v CASHIER CHEQUE: This is In consonance with our policy in this regard, be advised that if you opt for the cashiers cheque, you will be referred to our affiliate financial Institution that you can make enquiries concerning modalities. That is to say if you opt for cashiers cheque you are to notify this office that we may forward your check per your request to the issuing bank.
Congratulattions once again
Sincerely,
Regard,
MR JAMES FLETCHER (ESQ)
Phone: +[protected]
Fiduciary Agent for Lg Promotion
Sweepstakes International
i got a mail from this addressHead Officer: LG House, 250 Bath Road,
Slough, Berkshire, SL1 4DX
United Kingdom. for winning700000 GBP ON 12 OCT AT MY MAIL [protected]@REDIFFMAIL.COM
THEY ALSO WANT MY ALL DETAILS SO GIDE ME ITS RIGHT OR WORANG
i recived a email from LG for winning a email id award)
the detail is below...plz let me know weather is true or fake}
my email id is ... [protected]@rediffmail.com
From: LG Award Committee <[protected]@btopenworld.com> | Add to Address book |This is spam
To: [protected]@rediffmail.com
Subject: More Details/Fantastic - Fill Claims Form
Date: Thu, 14 Oct 2010 20:56:09 IST
Head Officer: LG House, 250 Bath Road,
Slough, Berkshire, SL1 4DX
United Kingdom.
Congratulations. This is not a mistake, even now, you probably thought this could never happen to you as a BIG CASH WINNER. Please CLICK ON REPLY, fill the Claims Application Form and send back to us immediately for the remmitance of your prize
v
First/Last Names
v
Marital Status
v
Sex
v
Residential Address
v
Mobile Number
v
Occupatioon
v
Natinality
CHOOSE ONE OF THE OPTIONS TO RECEIVE YOUR WINNING
v CASH PICK UP: You can come down in person to collect your funds here in the UK .You will be required to present a valid International Passport as proof of Identification amongst other documentation which will be required if you choose this option
v CASHIER CHEQUE: This is In consonance with our policy in this regard, be advised that if you opt for the cashiers cheque, you will be referred to our affiliate financial Institution that you can make enquiries concerning modalities. That is to say if you opt for cashiers cheque you are to notify this office that we may forward your check per your request to the issuing bank.
Congratulattions once again
Sincerely,
Regard,
MR JAMES FLETCHER (ESQ)
Phone: +[protected]
Fiduciary Agent for Lg Promotion
Sweepstakes International
hello my name is bilal arshad. i got a message that my mobile has won 500, 000.00 pounds. [protected] plz tell me about this. my email address is bilal.[protected]@yahoo.com... thank you
I PURCHASED LG KC 550 ON 20th OCT-2008. 15 DAYS AGO I WAS FACING PROBLEM RELATED TO RECEIVER AND THEN I WENT AT LG SERVICE CENTRE AND THEY TOLD ME RECEIVER IS FAULTY SO U HAVE TO CHANGE RECEIVER AND PART IS NOT AVAILABLE SO WAIT FOR 10 DAYS. AFTER 10 DAYS THEY CHECKED WITH NEW RECEIVER AND AGAIN TOLD ME MAY BE PROBLEM IN "FLEXIBLE" AND IT IS NOT AVAILABLE SO AGAIN WAIT FOR AT LEAST 1 WEEK
MY QUERY IS IN NEW MOBILE THIS TYPE OF INTERNAL PROBLEM AND I HAD TO WAIT FOR 20 DAYS AND STILL MY PROBLEM IS NOT SOLVED.
I THINK NOW I AM LEFT WITH ONLY ONE OPTION AND THAT IS “CONSUMER FORUM”
FOLLOWING IS THE DETAIL OF MY MOBILE
Information on IMEI [protected]
Type Allocation Holder LG
Mobile Equipment Type LG KC550
GSM Implementation Phase 2/2+
IMEI Validity Assessment >|<
Very likely
Information on range assignment
Est. Date of Range Issuance Around Q1 2008
Reporting Body British Approvals Board of Telecommunications (BABT)
Primary Market Europe
Legal Basis for Allocation EU R&TTE Directive
Information on number format
Full IMEI Presentation [protected]
Reporting Body Identifier 35
Type Allocation Code 35383402
Serial Number 344505
Check Digit 4
Inferior Quality of door, complaint registered with LG service ignored
My wife and I built our home in 2007. By experience and feedback from friends and relatives, we selected LG range of products for our home.
The purchase of all LG products was done in Mumbai from Sumaria and Vijay Sales.
On March 14, 2007, we purchased a 2door side by side refrigerator with water and ice dispenser (details mentioned above)
We were extremely satisfied with the service rendered and the response time on all and every query raised by us until yesterday.
As we believe in marinating our home on a continued basis, we started the marble flooring polishing work at home.
However, as always extra care and caution was taken in covering all electronics at home before the workers started the floor polishing job.
The said refrigerator was also covered with plastic.
After about two hours we were shocked to notice that the doors of the refrigerator had faded colour patches on it, we were shocked amazed and at first couldn’t believe that this was a premium product of a highly reputed brand that we had purchased. The faded colour made us feel that we have purchased a substandard product of LG,
To resolve the issue, we call LG service Centre immediately and post follow up they came and visited our home on Nov 19, 2008 at 6 pm
The engineer claimed that the only solution is to replace the doors which is possible once LG approves the claim or else we would have to bear the cost of replacement.
I strongly believe that the colour faded off for no apparent reason or default from our side, the colour fading is a sign of sub standard material being used.
While I understand that the 1 year warranty period has elapsed, I did not expect that a product of this standard and produced by LG would fade in less than 2 years.
We request you to take immediate action by replacing the door with high quality doors and with no cost to be borne by us.
An early response in this matter will be highly appreciated and will go a long way in rebuilding our faith in your organization
the above complaint was firstb registered with them on November 20, 2008, but no response
your support in this matter would be highly appreciated
Hi,
I hv purchased KG-195 for Internet Browsing. I hv activated GPRS on my mobile on. I not able to start using the internet on my laptop due to Driver Issue. It required 7332 Driver and the same is not provided in the Mobile kit box.
Plz. suggest asap. whom to contact to get that. Atleast send me the link to download the same.
LG KG 195 Mobile Complaints - 7332 Driver
Review all LG KG 195 Mobile complaints
LG KG 195 Mobile
Posted:[protected] shweta gupta[send e-mail]
7332 Driver
Hi,
I hv purchased KG-195 for Internet Browsing. I hv activated GPRS on my mobile on 30th May 08 but till date I not able to start using the internet on my laptop due to Driver Issue. It required 7332 Driver and the same is not provided in the Mobile kit box.
Plz. suggest asap. whom to contact to get that. Atleast send me the link to download the same.
Hi,
I hv purchased KG-195 for Internet Browsing. I hv activated GPRS on my mobile on 30th May 08 but till date I not able to start using the internet on my laptop due to Driver Issue. It required 7332 Driver and the same is not provided in the Mobile kit box.
Plz. suggest asap. whom to contact to get that. Atleast send me the link to download the same.
I have lodge a complaint with LG. The complain No is N8CC3102363 on 30/12/08. Even on 10/01/09 it has not been ratfied. Subsequent to this i have made a number of call to LG Service centre in LUCKNOW but of no use.
Kamesh goyal
Aug 14, 2020
Complaint marked as Resolved
View replies
P
Parmod Kumar Chauhan
from Delhi, Delhi
LG Washing Machine — Not Starting
I Parmod Kumar Chauhan purchased one LG Washing Machine from V.N.Agencies, Main Najaf Garh Road, Uttam Nagar, New Delhi-110059 on 14.10.2007. and after 11 month on 04 Sep. 2008 it was not starting after triyng at our level we have lodged a complaint to our Dealer M/s V.N.Agencies then we have received our complaint no. N8C90602634 from the LG Services Centre via SMS on 06 Sep 2008, and on 7 Sep 2008 the Engineer from LG came to our home and cheked and told that a part named PCB is damaged and it will be changed tomarrow but inspite of daily reminder it is not replace till 11 Sep 2008. We are very much fed up with serices of LG Product.
COMPLAINT AGAINST YOUR AUTHORISED SERVICE CENTRE
Summery: Today it is 20.09.2008 And No Action on My LG Washing Machine Lying For Service At Your Esteemed Service Centre From 09.09.2008
11 Days of Rigorous Follow Up, And No Result
TO:
All Senior Authorities/ Officers of LG Looking after Sales, Service & Customer Care
Sub: Absolutely Hopeless Response, Careless Attitude & Substandard Way of Talking Of Your Authorized LG Service Centre Owner
Ref: My LG Washing Machine Given To
Intello Services,
2-J – 58, B.P., NIT,
Faridabad (Haryana) INDIA,
Phone No. 4104055/66, Mobile: [protected]
On 9.9.2008 And Lying Unattended till Now On one or the other Pretext
Reference Of Documents:
COMPLAINT No. ASK 8C 90600069, Dated 9.9.2008
Customer Name: Dr. Kavita & Dr. Anand Bhardwaj,
H. No. 1702, Sector-8, Faridabad-121006
Ph:[protected], [protected], [protected]
Model & Serial No. WF-T 7012 EN/ 403 IL 000837 IN
Dear Sir,
The empathic behavior of your esteemed service centre owner has compelled me to write to you this letter. My LG Washing machine broke down about 10 days back & I lodged the complaint with LG who redirected the instructions to Faridabad Service centre & they picked up the machine for repairs at.
Who assured to repair it within a couple of days but after three days when I called up they told that they are attending it & will do the needful at the earliest.
The next day again I called & got the reply” Our workers are in the field, so I can not tell the status, please call tomorrow”.
The next day I was told that there was less supply of electricity in the area, so we could not do the needful, please call tomorrow.
The next day they told that due to heavy rains, we could not open the machine, please call tomorrow.
The next day the pretext was that they do not have the tools & equipments to open it, so it may take more time.
When I visited myself at the service centre It was lying unattended and since It was covered under the Insurance, the surveyor could not be intimated to go there to check it & get the estimate. Sir, the insurance surveyor can not take the photographs until and unless the machine’s related part is dismantled.
Two days back it was surveyed by the insurance Company, but ALAS, the parts are not available with your valued service centre.
Sir, I do not know how such a large Company like LG is handling the after sales services,
If this is the culture & tradition of LG, I shall be the last person to buy any LG product in life, rather I shall tell all my nearer and dearer the above painful response of LG’s service centers.
Can the senior top brass be informed about the third grade way of after sales & service machinery appointed by LG.
I have absolute shock when on calling second time in one day the owner Mr. Ved told “Aap ke saath deal karma to bahut hi mushkil hai.”
Sir, is it the right way to react to a consumer? Is the customer not required to know the status of his washiung machine which is lying with u for last 10 days? Every one can realize that the washing machine is one of the great necessities of a house hold. Then, should the LG service centre owner behave like that? Is the consumer his worker to whom he talked that way?
He repeatedly made an excuse saying that the LG Company does not have the spares used for after sale services. Do u know that if even a small part of the above complaint is published in a national news paper, the LG may come to an earth the same day?
Kindly tell your service centre owner Mr. Ved to return my machine to me as it is, I shall sell it to a scrap dealer & will buy the other brand new machine from other company whuich I have tested & found satisfactory in the past. This is the first LG appliance I tried and had a terrible experience.
Dr. Kavita &
Dr. Anand Bhardwaj
1702, sector-8, Faridabad (Haryana) INDIA
Ph:[protected], [protected], [protected]
Dear sir
I have purchased one lg full automatic machine. when i press start it is taking water but drain the water at the same time. model no is LG WM:WFT-7066. please do the needfull as soon as possible.
LG DVD RW GSA-H55N When I insert a blank DVD-R it is detected by "Windows Explorer" as DVD-R, but if I go to see it's properties the disk is reported as 100% used space - 0 bytes and 0 bytes free space
Aug 14, 2020
Complaint marked as Resolved
View replies
V
Vivek Pathak
from Delhi, Delhi
Hi, I am using LG GSA-H55N. Few days back it was reading DVD's properly but suddenly stopped playing DVD's. It is showing the drive but on clicking the drive letter it is showing a blank page. Please help
Hi, I am using LG DVD-RW. Few days back it was reading DVD's properly but suddenly stopped playing DVD's. It is showing the drive but on clicking the drive letter it is showing a blank page.
I purchased LG combo writer GSA-H55N before 6 months. At first it was working fine but for the past 2 months it got bad. That is, its able to read CD's and DVD's but the problem is with writing. It does not perform the writing job. I have loads of data to be backed up. But due to this I fear that i may loose my valuable data.
Please provide me the best solution for this problem.
My CD is working but when i insert any DVD it is not working properly, its not shown DVD name and shown blank in DVD folder. I already updated firmware
Hallo, I am also using LG DVD-RW LG DVD RW GSA-H55N. Few days back it was reading DVD's properly but suddenly stopped playing DVD's. It is showing the drive but on clicking the drive letter it is showing a blank page.
i have purchased LG DVD-RW from bootcom computers zone-1 bhopal.If the dvd-rw is connected to the system the system dosent work properly.i have already complaint it to bootcom computers and it is repaired three times by the bootcom computers.
I had purchased a Poratable DVD from LG .When a disc is put in side, it shows "ERROR". The product had been given to Alappuzha service centre and same was repaired and given back to me after one month .After two days the DVD was making some noise, when i checked it there was 15 screws missing from the DVD player .When i went back to service centre, they said they will send the screws by hand of Service technician .But when i called him with regard, he said he has no idea about the same .He also said I will not get it .When i had communicated the same to customer care, they said that they cant help and the manner they spoke was very rude .
I request you to please provide the"Original screws "else provide with new DVD player
Purchase Date : 08/02/2008
Product Model :DP281B
Dealer Name:GE and Bahrain
"Product under Warranty period "
"May I ask you - Just because I purchased a LG product you are punishing me"
Request a response from you, else I had no option then Consumer Court
Technical fault in the CTV and harassment by LG branch service centre dehradun
Letter No. : Sethi/CC/001-09 Date: 04.01.2009
Dear Sir,
First of all I am very much thankful to you and your department who stands with customers who are become frustrated with the product and services provided by branded companies in India.
I am also a frustrated man who purchased one 29” CTV Flat with brand name LG from LG showroom at Pal electronics, Roorkee on 19.10.2007. This CTV became problematic after few days as explained below:
First Problem: Picture width Problem.
It was told at that time that this is a cable problem to be solved after some times. This was really not a problem of cable and hence not solved. Then the CTV was sent to LG service centre for repair.
1st time Service Centre: CTV kept there for 10 days and setting adjusted and problem rectified at that time
This problem rectified but after three months the same problem occurred again
Then the words of service engineer were it is good that CTV worked in OK condition for at least three months. ( Kam se kam teen mahine to tv thhek chala na.). I was fully depressed with his answer. No solution I found there. Then a long requests to the LG service centre again CTV was sent to service centre when I told them if you are not going to take any action then I will go to consumer court.
2nd time Service centre: CTV kept for another 10 days and motherboard (Chassis) was replaced. Then Width problem removed but other problem occurred as:
Second Problem: No uniform movement of scroll of news headlines in below of the news channels.
Copy of job sheet is available with in which .I have given a written comment of not satisfaction on 24.10.2008. The same will be sent to you if required.
This problem is not yet solved and many service engineers have visited in my home. But all in vain.
Then this CTV was again sent to their service centre.
3rd time Service centre: CTV kept for 4 days and service engineer and R&D person at Dehradun satisfied me saying that alternate part (Chessis) was used in place of original one. Hence this problem not solved and only original chessis will be used now.
Then LG R &D engineer visited at service centre but did not change any component. Only setting adjusted. Hence the problem remained the same. R& D service engineer also agreed with this problem and he promised me that he will write a comment that this problem is not solved yet.
I have 1 year plus 2 years additional warranty but still these people are not treating me well now and not rectifying my problem. I have called many times at Dehradun wasting my money but I am not getting any positive response from their side.
I have requested many times to replace my current CTV being so much problematic but they people are not interested to replace it.
Now, I am fully frustrated and request you to take necessary action against LG and provide me new OK CTV now from LG. I want only replacement and not any setting adjustment or part replacement.
I shall be very much thankful to you for this act of kindness.
With best regards,
Kamal Sethi
#48, Civil Lines, Roorkee 247667
Mobile: [protected]
I have purchased LG 1 ton split AC, power rating 5, in the month of November 2008. The LG company sent people from Bhushan Electronics to install the split AC. During their installation they broke the front silver screen panel of my AC. I noticed this after 10 days time and complaint about the same, but Bhushan Electronics kept postponing the matter and finally registered my complaint after nearly 20 days. They collected the purchase receipt copy too.
When I called back they said you registered complain with us after 20 days of the installation and so we cannot replace the front screen panel. I complained about the same with LG customer service center twice, but no heed is paid till now.
Both the company as well as the service centers are now denying to replace the screen.
Kindly help me resolve this, I have spent nearly Rs. 31000/- towards purchasing and installation.
These companies all set start for making Profit. This is ur fault that u didn't notice in time.
During the installation u should have to remain and assisting them.
Then only u could realize the fault.
Monitor not working from 2 months, no one is responding
LG CUSTOMER SERVICE IS WORST .FORGET ABOUT THE SERVISE, THE COMPANY EVEN NOT HAVING THE PROPER PERSONs TO INTERACT WITH CUSTOMERS . OUR MONITOR IS NOT WORKINH FROM 2 MONTHS BUT NO ONE DID BOTHER ABOUT IT
I am Amruta Dixit (Dist- Satara, State- Maharashtra, contact no. [protected])Our monitor is not working from 28th of Oct 2008 . We were calling Service Engineer of(LG) Satara, Mr Sandeep Khamkar from that date. He came on 24th of Nov, & took away the monitor saying that some part of it has been damaged & need to be replaced. He didn't give us any kind of response & whenever we use to call him he didn't bother to receive the call or even if received he use to give us any stupid reason .Afterwords he gave me contact No. of Santosh Dhuri to contact for having exact details, that person also gave us same treatment.In the last weak he returned us the monitor as it is without repairing & he said as soon as the part will come, I will fit into your minitor, it will not more than 2 days . But he didn't come . & now whenever I call him, he says you will get your monitor in good condition tomorrow, I have sent the part to your place, service engineer will come & will repair it . But service engineer is saying that no any kind of part has reached to me till now. I called to Customer Service Centre Delhi also . Evreryone says you will get service dont worry, for every time but we have not received any kind of response till now Sandeep Khamkar is saying "apko jo samzana hai samzlo" Now what to do . I have no option left than Consumer Court (Contact No .of Khamkar - [protected]. Mr Dhuri - [protected])
Aug 14, 2020
Complaint marked as Resolved
View replies
P
prveen tyagi
from Allahabad, Uttar Pradesh
my LG moniter is not working.
moniter serial no 603NL GB023303,
602NL YXOO3466
HELLO I HAVE PURCHASED A NEW LG KG195 HANDSET FROM MAHARASHTRA BUT AFTER USING 10 MONTHS THE MOBILE IS NOT SWITCHING ON BY ANY REASON AND NOW I M DOING JOB IN GUJARAT. SO WHT I SHOULD DO NOW SHOULD I HAVE TO CONTACT THE SERVICE CENTRE FROM WHERE I HAVE PURCHASED MY MOBILE OR I CAN GIVE TO ANY OF THE NEAREST SERVICE CENTRE.
Aug 14, 2020
Complaint marked as Resolved
View replies
R
RAJESH
from Chennai, Tamil Nadu
hi...
when i insert memory card the phone is switching off...
plz help me..
Please note that my fridge have some problem and not cooling continuously. After avery 15 mins some kit kit sound starts and stops cooling. For this I booked complaint in your service centre two times once in August and next just some days back. Both the time a service technician came and replaced some relay and thermostat but still the problem is existing the same condition however I was charged for the parts and service.
Why should I pay if my problem is existing in the same condition?
Now you are kindly requested to do the needfull for permanent remedy.
I LODGED A COMPLAINT TO YOUR DEALER, FOMRA & CO, DEALER IN HOME APPLIANCES 68, PURASAWALKAM, HIGH ROAD, CHENNAI-7 PH NUMBER :[protected] ON DATED 07/10/2008 (JOB NO:-27/148) DATE OF PURCHASE FOR THE APPLIANCE IS 02/01/2006.
THE COMPLAINT WHICH IS OF VERY SERIOUS NATURE ( PAINT PEELED OFF FROM THE BODY OF THE FRIDGE INCLUDING BOTH THE FRONT DOORS ), WHICH HAS RESULTED INTO RUSTING OF THE BODY. AS THE COMPLINT WAS LODDGED WITHIN THE WARRANTY PERIOD, THE REPRESENTATIVE ASSURED THAT HE WILL MAKE ARRANGMENT FOR THE REPLACMENT OF THE FRIDGE WHICH HAS NOT BEEN DONE SO FAR.
KINDLY CONFIRM WHEN THE ACTION IS GOING TO BE COMPLETED TO AVOID ME TO GO TO THE CONSUMER FORM.
AWAITING YOUR QUICK RESPONSE AS THE MATTER IS ALREADY OVER DELAYED.
LG — excellejt customer care
Dear sirTHIS COMPLAINT IS FROM D.K.BISWAS, 18/3A BSNL TYPE 4 QUARTERS KALI BARI MARG NEW DELHI 110001 TEL NO [protected]
I have purchased a 280ltr fridge on 27/4/2008 from Hazrat vision d b gupta road karol bagh new delhi, last 3 days my new fridge is not cooling in upper side and lower side, not only that cut off system is not also working, is it the product of biggest domestic appliances producer who said every one minute one domestic appliances sold in all over the world
DUE TO HIS BEST CUSTOMER CARE
Note the example from today morning to evening (25/01/2009) I have called [protected] 4 times every times the call attender is telling their system is not working for this they are unable to provide me the complaint no.
Can I know from company what is the fate of my hard earned money which I spend to purchase this fridge, if this is the ist yr performance what will be coming yrs, when the warranty will be expired
D k biswas