Life Insurance Corporation of India [LIC] Complaints & Reviews

The annual pension due in march, 2018 hasn't credited to my bank account so far nor advised me the reason thereof despite personal follow up and repeated emails to lic of india, patel circle, udaipur, customer cell, jodhpur and ipp cell, new delhi.
Please arrange to get the pension credited to my bank account or advise me the reason for non credit at an early date.

Our lic policy no.[protected] fell due for replacement in march, 2018, as per intimation received from lic of india. (The last instalment premium was due on 20/9/2017, and was duly paid well before due date). All required documents were submitted in april, 2018, and the concerned staff member said the payment can be had after a week. We got an sms that the bank account given in the application for repayment had been registered, some 15 days back, but the proceeds on maturity is yet to be got. There is no response from the branch over phone, and nobody cares to reply when approached in person. On top of it, i am an advocate myself! Will the proceeds be repaid only through court intervention? I have also sent a complaint to bar council of tamil nadu and pondicherry, attached to madras high court.
Details of policy: no.[protected].
Name (S): joint names of mr. M. Sadagopan and mrs. Renganayaki sadagopan.
Lic branch office concerned: city branch office -14, no.123, premier life building,
G. N. Chetty road,
T. Nagar, chennai -600017.

Our fdr with the above company fell due for payment in november, 2017. We sent it for renewal on 23/11/2017, but there is no response from the company. Nobody picks up the phone too. The local city office friend of mine says lic is bankrupt, and worse still is lic housing finance ltd. We sent the above fdr (No.646539) through bajaj capital. On 23/11/2017. After 3 months, lic housing finance ltd. Asked for a cancelled cheque leaf, which was also duly sent through bajaj capital (In february, 2018). There is no response from lic housing finance ltd. Even over phone. The renewed fdr is yet to be sent by them, and now, bajaj capital ltd., adyar, chennai says that lic housing finance, though an arm of lic, is a bogus company, and is bankrupt like lic. Kindly help us get the renewed fdr or our money back.
Details of fdr:
No. As above.
Name: s. Shrilavanya and smt. Renganayaki sadagopan.
Amount:rs.40000/-
Maturity date: 30/11/2017.

I have registered my insurance policy on lic customer portal and trying to link the policy with the employer cognizant technology solutions for tax benefits. After submitting the details on the link https://customer.onlinelic.in/LIC_Corporate.html, i'm getting the below error message :

It seems that you have not yet registered yourself in our customer portal.

Kindly click here www.licindia.in to create portal-id.

It is intimated that my policy no[protected] matured on[protected] and lic policy along with all connected documents were submitted with lic of india loharu road charkhidadri haryana pin127306 branch code 17k vide their invord no 1203 dated 7 march 2018. However the dealing officials ie aao satyanarayan, hga shashi sharma and senior branch manager sh sharadkumar did not take any action and even after 2 months, i have not been paid the maturity value of the said lic policy. The maturity value of the policy has not been paid mainly due to lackadaisical and careless attitude of lic of india loharu road charkhidadri haryana pin123306 branch code 17k officials namely aao satyanarayan, hga shashi sharma and senior branch manager sh sharad kumar. These officials here are least sensitive to the problems of customers and they take no interest to settle problems of customers. They are deliberately delaying and denying my dues. It is thus requested that necessary taken against the erring officials ie aao satyanarayan, hga shashi sharma and senior manager sh sharad kumar. Further it is requested that i should be paid my maturity amount at the earliest.

I (Ch v v narayana murthy) have paid lic premium through online for the policy no[protected] jeevan saral, of rs. 28, 824, on[protected]. The amount has been deducted from my bank account. But i have not received receipt. Error page is occurred. Hence, i request to do the needful. The branch office of lic of india is located at eluru. So i request to please send me receipt of the same.

Hi,

I registered my lic policies and registration was successful, next step if i try enrolled my policy under "http://customer.onlinelic.in/cbv/"for cognizant, it shows error that i m not a registered user

"it seems that you have not yet registered yourself in our customer portal.
Kindly click here www.licindia.in to create portal-id."

But i have already registered my policies. Please let me know how to enroll it with employer.

I am having a money back policy with lic, the refund is due on march 2018. While contacting got the information that refund was done on 31 march 2018 which was not credited to my account till date. While again contacting they informed they issued the cheque instead of neft payment. Today is 5th of may, but i did not get neither the cheque nor the amount.

I am any. Bina chetri. I have submitted my single premium pic policy for surrendering the policy at your naharkatia branch, dibrugarh, assam 10 days ago but till today the amount is not credited to my account. I have an urgent requirement of fund for which i had surrendered it but your branches are not cooperating with me. Please look into the matter and do the needful asap.

Hi, I have an online account for LIC Premium. I'm trying to enroll my Policy Account with Cognizant.

I have used below URL for Corporate enrollment.

https://customer.onlinelic.in/LIC_Corporate.html

I have entered all required details.
After submitting that information, I am getting the error

"It seems that you have not yet registered yourself in our Customer Portal."

So Please Solve this ASAP.

I'm really pissed at the this portal and app login. I had registered my policy account few years back and forgot the userid and pswd. The user id recovery options are not working. It asks for premium amount (Is it yearly or quarterly??), i tried entering following
Amounts, but couldn't reset pswd or recover my user id:
1. Last paid premium amount
2. Last paid premium amount minus gst collected
3. Original premium amount before it was revised

I'm really clueless as to how to solve this. Lic doesn't even have a customer support number to reach out. Since mar 2018, i have sent 3 emails to [protected]@licindia.com, but there's no response.

Hello sir,

The reason of writing this to you is I have a LIC policy bearing no:[protected] which is linked with User ID: kapil2596. I have been contacting the customer support to deactivate my account but they are not helping me and now they are not even replying for my mail since a month. I am very dissatisfied with this and I have informed them about the urgency but they are not responding. Please do help me with this and resolve it.
Thanks and Regards
Guru raj

मेरे पति श्री ईश्वर सिंह ने LIC से इन्शुरन्स पालिसी ली थी उनकी मृत्यु 9 /9 /2017 को हो गई थी जिससे उनका मूल बिमा का क्लेम मिल गया था परन्तु LIC ने टर्म राइडर का क्लेम देने से मना कर दिए परन्तु हमने प्रपोजल फॉर्म मैं टर्म राइडर माँगा था LIC ने यहे कहते हुए मना कर दिया की हमने टर्म राइडर का प्रीमियम नहीं लिया है परन्तु जब मेरे पति ने फॉर्म भरा था तो उन्होंने टर्म राइडर माँगा था ओर मेडिकल भी करवाया था परन्तु कर्मचारियों ने लापरवाही बरती और टर्म रिडर पालिसी मैं ऐड नहीं किया

Dear sir.
I have paid my lic premium for march 2018 (Policy no[protected] &[protected] amount of 4291. Oo & 3372.00 thru lic online premium pay on dat 4/4/2018 successfully & received premium receipt

But unfortunately for the same policy again premium amount of 4291.00 & 3372.00 has been debited from my hdfc bank account since the standard instructions made be me was not closed

Hence i request pls adjust the same amount for next premium period for october 2018

Regards

Sudhirkumar mahapatra
[protected]@gmail.com

P0licy no.[protected] i have submitted on line and off linedocument. Lic of india informed about mis match for link to me. Inmy other policy acceptit and link sucessfully. So please consider in above policy when i took the policy policy agent fillup some different spelling word. So consider it. It was not a false matter. Brahmadatta dubey adhar no.[protected]
Pan no. Adkpd 8793j
Your faith fully brahmadatta dubey date.01/05/2018
Hatta damoh m. P.

This is to raise a complaint for the non- receipt of LICHFL Property original doc, i have cleared all payment on 12- Mar-2018 & it was assured to me that the document will reach KASBA office withing a month, & they will call me once the same is received. I did multiple follow ups & the personnel who pick the call dialed at[protected] LICHFL KASBA office is clueless on the query & always tell me to call me after some time, or dial when the AM is in office, also when i requested for AM contact details he denied, not sure what is the problem with transparency.

The response from this branch is pathetic & the employees most of the time rely on AM for any basic communication ton customer, It has been more than a month & still i have not received my LOAN ORIGINAL DOCUMENT, i would like to escalate this to concern for expdiating the delivery of the LOAN original documents, not sure when full amount is paid what is the challenge with the BANK to release the documents on time

I would be glad if someone from LICHFL can assist me on this.

My Loan Details

Customer ID: 18381900 Loan Number :[protected]

Dear sir, i submitted the policy bond with all papers and discharge voucher to live br 2, muzaffarpur, but no outcome has so far been noticed and the proposal has been returned. The remittance has been acknowledged by the lic till feb.1997, after that all remittances returned. I will request you to look into the matter and arrange to pay at the earliest. Photo of all related papers are being attached for perusal and necessary action, please. Yours faithfully, harinarain sharma.

Not able to login for payment of policy premium aleart comes says

Your policies were not migrated due to data/ technical issues. Request you to please contact [protected]@licindia.com.

Name of my son on whose policy is there avinash kumar - dob 18.09.2002
Komaljeevan

Mob [protected]
But not able to send mail to [protected]@licindia.com...

Sub: not received instalment year 2017
Policy no. 49004

Dear sir,

With thank received one installment through ecs year 2016 but last year 2017 installment not received till date, my policy no. 49004, annuity no. 47204,

Please look into the matter, i hope your immediate action will be highly appreciated.
Bank detail already given to you for neft

Thanking you,
My mail id [protected]@rediffmail.com

Dear madam/sir,

Ref. To my complaint no[protected] with lic against policy no.[protected] dated 28/10/2017 is not resolve till date as the complaint is below:

Your sale team pooja, kanika khanna and vivek they were assured me to give for cash back 10%, diwali bonus 15-20 %, credit card, term insurance 10lac and referral bonus 10% if you purchase the policy, then i was purchased the policy and also refer a friend for the same policy, after that they were switched of there phone and not contracted by me, i also recorded there phone calls for these facility, i will send it if you needed.

The branch said on the comment that there are no such person but who was called me for policy and who collect cheque from me and submit in lic, i have the call record which was received from [protected], [protected], [protected], [protected], i will show at police station. Who is the agent on my policy and lic give commission for the policy.

Please beware of the call for lic.

With best regards
Sudhansu malik
[protected]