Life Insurance Corporation of India [LIC] Complaints & Reviews

Address: Coimbatore, Tamil Nadu, 641004

I have made a transaction for two policies on 17/12/2017 through my kotak credit card.

Payment has been debited from my bank account but premium due is not changed and i didn't receive e-receipt for payment. I need the amount to be cleared and send me e-receipt.

Policy details :
1) policy no :[protected]Jeevan ankur)
Premium : rs. 1090
2) policy no :[protected]Marriage endowment/ education)
Premium : rs. 2982

Payment details :
1) payment id : laxg[protected]
2) lic order no : 14894464
3) payment amount : rs. 4120.66

Also i have mailed to [protected]@licindia.com but didn't get any response.

Contact mail id : karthik. [protected]@gmail.com

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Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.

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S

s samadder

from Kolkata, West Bengal

Dec 20, 2017

I santanu samadder
a Lic agent in KMDO -1, City branch - 5,
I need Agent protel Password, my user ID[protected]
I am a MDRT Agent year of 2013
Please send my miss password as soon as possibel

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Address: Ranchi, Jharkhand, 834002

Policy number :[protected]
Kindly update my new mail address [protected]@gmail.com.

I need to use 'forget password' in order to logon and pay my premium online asap and generate the receipts accordingly. This is very urgent as i need to use the premium receipts as proofs for my tax savings. Please drop me a note on the above mentioned mail id in case some more info is needed.

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[email protected]

from Mumbai, Maharashtra

Dec 20, 2017

My policy number is[protected] i paid lic for 2years and then was not able to pay for more than 3years. I want to close the policy but lic people are saying i will not get the money whatever I paid. I paid more than 25000, this way LIC seems to be doing biggest scam, they are fraud

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Address: 560099

Website: customer.onlinelic.in

Hi,

I have paid policy number[protected]Bima gold) in the lic portal through net banking. The amount (4231) got deducted from the bank, but i did not received the payment receipt. Could you please send me the payment receipt asap.

I could not able to download the receipt from the lic portal as well. Please help me on this. You can contact me at [protected].

Thanks,
Susanta

Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.

Dec 19, 2017

Yuvraj Jagtap's response Not received my receipt

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dvskprasad1

from Hyderabad, Telangana

Dec 19, 2017

I am trying to take print of consolidated premium paid statement for the year, but portal is not opening, it is directing to some other portal

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Y

Yuvraj Jagtap

from Savantvadi, Maharashtra

Dec 20, 2017

I am paid Lic premium on 17.12.2017 time 1.12.09 payment id LAXG[protected] Lic order no14894945 credit card payment Lic
please check your system and my problem solving. Lic

571607568- bima gold - Comment #2953495 - Image #0

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G

getsuha

from Pune, Maharashtra

Dec 20, 2017

Hi,
Online Customer Portal is not working and hence facing problem for paying premium. One can miss the deadline for premium renewal for this problem. Please resolve this ASAP.

Regards,
Suhasis Saha

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Anudeep Jutur

from Bengaluru, Karnataka

Dec 20, 2017

I have latest chrome browser still login is failing, the page does not load. Kindly help.

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Address: Chennai, Tamil Nadu, 600052

Lic login itself not working in both old and new sites, poor support from such a big indian insurance company
I have been trying last one week, still same issue, getting page can't be displayed in the old site after so much time
New site, keep circling, nothing happening
Looks announcement from lic says update aadhar, but site not at all working, how to do?
Old site - https://services.onlinelic.in/LICEPS/Login/begin.dobr...

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Address: Thane, Maharashtra, 421301

Website: ebiz.licindia.in/D2CPM/#Login

I am registered user of lic but not able to login lic customer portal from 3 days, please support for best connectivity of customer and company and solutions for normal people who is unable to create mail or complain directly in consumer complain.
Policy[protected]
Mo-[protected]
Address-pawan vatika, adharwadi jail road, near don bosco school, kalyan west.
Pin-421301

Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.

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Mohan Raghavendran

from Kuzhithurai, Tamil Nadu

Dec 18, 2017

My Policy number is BRITISH HIGH COMMISSION SUPERANUATION FUND; MASTER POLICY NO : GSCA - 304586; AND LIC ID : 1184.
I have not received my annual interest. Please look into this.
Thanks
Mohan.

unable to login lic customer portal 3 days - Comment #2950463 - Image #0

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S

[email protected]

from Egra, West Bengal

Dec 18, 2017

Regular premium is being paid. Last paid in 12/12/2017.
NEFT FORM SUBMITTED IN MEDINIPUR BRANCH IN DUE TIME. Money back amount not yet deposited in back. Please help to get my sum due from LIC. any problem let me inform.

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H

HETVI'S. Channel awesome channel

Dec 18, 2017

Dear Sir,

I have payment of Policy No. 87241858, 87241859, 87241861, 87241863, 87241864 and[protected] by using Net Banking of HDFC, the payment has been debited from the account. But the receipt is not generated and it is still showing pending in LIC Portal.

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rollymunnu

from Mundi, Madhya Pradesh

Dec 19, 2017

Paid online premium through net banking of lic policy but does not get the receipt on email and also does not show on my login page amount deducted from my account.what to do please help me out.

unable to login lic customer portal 3 days - Comment #2952424 - Image #0

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Worst portal ever seen.. Even they r not bothered to acknowledge to our complaints.. Lic is going to loose business if they dont correct their attitude.. Mr. Chairman, are u listening. They r not bothered if consumer suffers.. Because their pay packet reaches in bank in time. For god s sake. Pl. Reply.. What action is being taken so that we can log in

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Amendra rai

from Ghazipur, Uttar Pradesh

Dec 18, 2017

Mera dath clame h sindri branch division hajaribag jharkhand 2008 ka h Jo aaj tk mujhko mila nahi mai mahila hu bahut paresan humko kr diya gya g mera poloci no[protected][protected] h sir aap log kuch kijiye nahi to mai upbhokta form me kaesh darj krungi mera contact nb [protected]

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S

ssarkarjnj

Dec 18, 2017

ERR_CONNECTION_TIMED_OUT

It keeps on showing this. Quite dissappointing.

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Address: 560068

Website: ebiz.licindia.in/D2CPM/#Login

Life insurance corporation of india [lic], new portal is the worst update i have ever seen.
Site is used all over india, and every one is unable to pay the dues since from the update happened.
I thought there would be server down/technical problem which is going to resolve with in 2 days, but never happened. Before it was allowing me to login at least, but now it is giving "unable to connect to the network, please try again later."
Another most disappointing thing is, i reported the issue with detailed screenshots to the mail [protected]@licindia.com, i was just expecting reply to the mail (Not the resolution). But never received any reply even after a week. How come a lic became so irresponsible?

Kindly stop online services of lic and announce the same asap.

https://ebiz.licindia.in/D2CPM/#Login
Good bye!

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npradee3

Dec 19, 2017

LIC customer portal is always very slow and mostly not opening. Very disgusting. Not able to print Premium payment receipt for IT submission.

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G

Gmail User

from Bengaluru, Karnataka

May 17, 2018

Yes I completely agree. The new portal is pathetic. Though I use the compatible browser versions it still displays the same message and the login page overlaps all fields .( attached image for reference). I am just unable to login sometimes. Other times when I login, it just doesn't navigate., keeps processing. The performance is the worst and navigation is poor. The old portal was so stable and user friendly and there were never any issues while payment or printing. Request that these customer issues are addressed by LIC at the earliest. And the vendor who has developed this incomplete portal - please ensure to provide quality work and support services !

worst service from online portal - Comment #3100815 - Image #0

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Hi,

Lic customer portal is the worst online services, i have ever come across... Most of the time i try to login into their portal it will give away some network error... Unable to connect network please try again later... I always have to try 3 to 4 days to check if i am able to connect to their network...

Lic should look into make it online services better asap, as every business is going online and if this...

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13 Comments

I'm facing serious issues with lic login. I tried loggin in to the lic site for paying my premium, but the site is not responding.

Sometimes it throws network error issue while someother time it displays an error saying the entry doesnot match with our records.

This is not expected from a institution like lic having such a large customer base.

I have been trying to pay my premium since 1 week and...

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Address: 201014

Website: LIC OF INDIA

Submit a complaint

Hi,
It takes a very crucial for me to login to the portal of http://www.licindia/in as a customer in new portal. Everytime i try login there either it takes too long to log the login page or else the connection loses out. I hope this is no phishing issue. I am trying for last three days but no fruitful result as yet. Please check and do the need ful

Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.

Dec 15, 2017

Updated by O P Soni Hi,
It takes a very crucial for me to login to the portal of http://www.licindia/in as a customer in new portal. Everytime I try login there either it takes too long to log the login page or else the connection loses out. I hope this is no phishing issue. I am trying for last three days but no fruitful result as yet. Please check and do the need ful

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Address: East Godavari, Andhra Pradesh, 533016

I am a regular user of lic customer portal. For last couple of days, i have been trying to login through lic portal but my repeated attempts are failed. The server is taking too long time. Even after several minutes of time taking, i am unable to see my login page. I regularly pay my premiums of policies but new portal introduced by lic is completely inconvenient for users. If i tried to login using old version, i could found same results....

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Address: 273007

Website: ebiz.licindia.in/D2CPM/#Login

Was trying to pay the premium but they have changed the to the new portal which is even worse. They get the details and send a link to verify. Once you click the link to verify, once in 20 times you will be able to get the otp as most of the times it gives the message : unable to connect

Then they have an option to go to the old portal which doesn't work at all now. Have tried more than 3 hours for all this without any results.

Using paydirect : the captcha never shows up. I thought it may be a problem with the computer or browser but no, i hve tried on windows & mac with all the recommended browser. I must pay the premium today as it is last day and i am tired to doing this everyday since a week now.

Policy number[protected]
Amit kumar yadav
Email - [protected]@gmail.com

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Address: Thane, Maharashtra, 400602

I am not able to login to my lic account. Error shows unable to connect to the network, please try again later or error : pl check user name/password or pl check answer, now i have trying to connect to this site for last 15 days, however when ever i log on within 15 to 20 seconds the site goes off. At times it shows that my account has been migrated to the new customer portal, i am actually fed up of this site, worst that i have experienced todate. Some one please give a immediate solution

Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.

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Chandra1414

from Barddhaman, West Bengal

Dec 13, 2017

Sir i am pay the 15 yr policy to agent bhisma majhi at price 600rs/3 month and the total amount i deposit 36000 but now he say that only 2100 deposit in mu lic policy id... Sir please say about it my agent cheating on me... I am a poor man sir... Please. The agent bhisma majhi from at-banjibahal. DIST-NUAPADA (ODISHA) PIN-766105

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nirvana09

Dec 13, 2017

I am having same issue. "Unable to connect to the network, please try again later." This website is the worst website that i ever used for user experience and stability. LIC is a premium organization and people trust it with their life savings and life and this website makes a dent to their brand value and trust. They should fire the company that built this site and discipline their tech staff and correct this issue asap.

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Priya Venkatachaliah

from Delhi, Delhi

Dec 15, 2017

I am also having the same issue and unable to download our premium receipts. There is no alternate provision to resolve the issue.

Please get it resolved and we are impacted very badly.

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[email protected]

from Mahishadal, West Bengal

Dec 15, 2017

Sir I (Ujjal Maity) have paid lic primium for policy no[protected] dated 6/12/2017 Rs 4549/- through Axis mobile banking transaction no AXISQTOP60WL6827. But i do not receive any receipt till date and time Rs 4549/- dabited from my account on same time please do the needful.

lic portal - Comment #2949136 - Image #0

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Philips Tharakan

Jan 12, 2019

Dear Sir or Madam,

We consider a big mafia is working to kill LIC based on the present update of LIC portal and not able to pay premium for last 3 months.

Every time I get a message, 'Unable to connect to the network, please try again later.'!!!

This is to help some private parties.

Please inquire the background of this update.

Thanks and Best Regards,

Philips Tharakan Mulackal

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Address: Patna, Bihar, 00449550

Website: www.licindia.in

Sir, i am sujit kumar from indian air force, my policy no in lic - is[protected]. My policy get matured on 02/14, but due to my busy schedule in my service i could not claim on time. Now i have submitted all my supporting document at lic office, patna on 18/8/2017. But till the time amount has not been reflected in my account. Please look into the matter. Thanking you.

+2 photos

Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.

Dec 13, 2017

Updated by s35 Sir, my policy no is:[protected], sujit kumar :, maturity date is 02/14 .i have deposit all the supporting document at LIC office, patna dt;18/08/17.but till the time amount has not been reflected in my saving account.please look into the matter.

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Address: 560058

Website: ebiz.licindia.in/D2CPM

Unable to login to customer portal to get the payment receipt. The issue is occuring from many days even i have send the email to [protected]@licindia.com but still i haven't get any response from them.

Please help us on how to get the payment receipt online. As everyone filling the it-return it is very important to get the payment receipt to upload. Please response to this asap.

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Address: New Delhi, Delhi, 110001

I was getting pension quarterly against above ref no lic-gsca -20214 pension of rs 734/-.
I got the same last till 2015 since it has not been received.

Account where the same where the same is getting credited was vijaya bank, ifc code vijb0006019 a/c no [protected]

Name - brij mohan virmani
Annuity ref - lic-gsca -20214 pension of rs 734/-
Amount - 734/-
Mode - quarterly
Bank - vijaya bank, vigyan vihar, delhi - 110092
A/c no - [protected]
Ifc code - vijb0006019
My mail id - [protected]@yahoo.co.in

Despite several mails to the mail id [protected]@licindia.com i havn't got any reply.

Please revert if any action is required from my side.

Thanks & regards,
Brij mohan virmani
Ph :- +91 [protected]
Ph :- +91 [protected]

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My gender has been changed from male to female in new portal. This restrict me to add any policies by throwing an error "gender doesn't match". I have raised the concern to customer support team at regional and at zone level. They have forwarded the details to portal team but no response from portal team.

According to lic webpage
"turn around time (Tat) :the tat turnaround time for acknowledgement of complaint is 3 days and for resolution of complaint is 15 days from date of receipt of the complaint."

But no response from lic portal team since 28-nov-2017, the date when i registered this complaint.

Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.

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Rk9931

from Jasidih, Jharkhand

Dec 13, 2017

I haven't got receipt for payment.
Policy no.[protected]
Payment id - LCTR[protected]
Lic order no.[protected]
Payment date - 12/12/17

gender changed in new lic portal - Comment #2946977 - Image #0

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I, sahil binani, surrendered two of my policies (Policy no.[protected] and[protected] days back. My account has been added as beneficiary for neft on december 2nd, 2017 but no amount has been transferred yet. I was told that the surrender value will be transferred within 3 business days but it has been 14 days and no money has been credited.
My policies are with maligaon branch, guwahati.

Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.

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raghubir negi

from Gurgaon, Haryana

Dec 12, 2017

Sir, I Raghubir singh Negi have paid lic premium for policy no[protected] dated 29/11/2017, rs. 3032/- through www.Licindia.com, but i do not recived any recipt till date and time. Rs 3032/- debited from my account on same time. Pl do the needful.

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Address: 713103

I, ankur mazumdar, residential of burdwan at 4 no ichlabad. I have bought a policy on dated 06.09.2017 by lic's agent name netay chakraborty from local lic's branch. That agent received the premium on basis of quarterly mode approx. 6500 rs. And gave me receipt but he did not give me any further document. Whenever i call him he hang me by saying that "i will give you". Now my due date is over but i did not received any document yet. My policy numbers[protected]/[protected]/[protected].

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chiranthc

from Delhi, Delhi

Dec 12, 2017

It takes a very crucial for me to login to the portal of http://www.licindia/in as a customer. Every time I try login there either it takes too long to log the login page or else the connection loses out. I hope this is no phishing issue. Please check and do the need full

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Address: 713325

Website: ebiz.licindia.in/D2CPM/#ViewRequestStatus

Its been around 4 weeks premire service request is still in published state. As per lic official website it should take atmost 3 working days for approval. On complain no satisfactory answer or any communication. Pathatic service by lic.
Details of request no policy no requested in attached screen print.

Please let me know where to complain.

+1 photos

Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.

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skate2010

from Mumbai, Maharashtra

Dec 12, 2017

LIC should sell out their online service management to some private company if they are not able to manage it. but I still doubt if that would work out as LIC would not be willing to pay decent fee to its vendors. Its high time to stop monopoly of LIC and give opportunities to other private players in this segment of business.

Life Insurance Corporation of India [LIC] Complaints & Reviews

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Life Insurance Corporation of India [LIC] reviews & complaints page 102

premium payment successful but not renewed

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change in email address

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571607568- bima gold

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log in itself not working in both old and new lic site

unable to login lic customer portal 3 days

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unable to login

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worst service from online portal

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new customer portal and old customer portal login

website login issues

unable to login new portal

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could not login to the portal despite several attempts

lic portal

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lic portal

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not giving maturity amount in my account

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unable to login to customer portal

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non receipt of annuity from lic

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gender changed in new lic portal

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policy surrender value not received

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regarding policy document

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premier services request

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Life Insurance Corporation of India [LIC] Complaints & Reviews

File a complaint to Life Insurance Corporation of India [LIC]

Life Insurance Corporation of India [LIC] reviews & complaints page 102

premium payment successful but not renewed

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change in email address

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571607568- bima gold

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log in itself not working in both old and new lic site

unable to login lic customer portal 3 days

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unable to login

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worst service from online portal

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new customer portal and old customer portal login

website login issues

unable to login new portal

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could not login to the portal despite several attempts

lic portal

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lic portal

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not giving maturity amount in my account

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unable to login to customer portal

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non receipt of annuity from lic

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gender changed in new lic portal

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policy surrender value not received

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regarding policy document

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premier services request

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