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Life Insurance Corporation of India [LIC] Complaints & Reviews

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Updated: Mar 24, 2026
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Life Insurance Corporation of India [LIC] reviews & complaints page 102

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D
dhwalemm
from Pune, Maharashtra
Dec 22, 2017
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Address: Pune, Maharashtra, 413801
Website: Life insurance corporation of india

I have paid my premium of rs 11039 for my 3 policies[protected],[protected] and[protected] on 16/12/2014 by direct mode without login. Amount deducted frm my bank account but i hv not received any sms or premium receipt till today 21/12/2017 it is not showing in my cosolidated statement also. I am trying to download my statement from my portal by logging in but december month payment receipt is not showing in the statement. My account is debited rs 11039 pls look into the matter. Kindly revert... Thank you.
Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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    Suguna86
    from Palghat, Kerala
    Dec 22, 2017
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    Address: Chennai, Tamil Nadu, 600028

    Kindly refund the extra paid premium of 2378 for the policy number[protected]

    I have paid the premium 3 times in the new protal..
    1st payment Details
    β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”
    LIC Order number:[protected]
    Payment ID :- LHDF[protected]
    Transaction ID :[protected]

    2nd payment details
    β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”
    LIC Order number:[protected]
    Payment ID :- LHDF[protected]
    Transaction ID :[protected]

    3rd payment details
    β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”-
    LIC Order number:[protected]
    Payment ID :- LHDF[protected]
    Transaction ID :[protected]

    Please do the refund as soon as possible for the paid extra 2.

    Thanks
    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
    I am not able to register as new user on LIC portal, need your help to register and check my policy details
    I was trying to make the payment for my premiums from last 7 days, but the portal was almost down and throws network error, as I am an NRI I don't have other options got to branch and pay the money, this is really bothering how to handle this situation.
    I have been trying to login to the LIC portal for the last 4 5 days. This is the worst web site I have ever seen. Bull [censored]
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      P
      puru1716
      from Chennai, Tamil Nadu
      Dec 21, 2017
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      Address: Mumbai City, Maharashtra
      Website: [email protected]

      Sir, I am Purushottama.k, I have renewed two my lic policies as follows
      1.[protected]pre.amount-5521 &
      2.[protected]pre.amount-6347
      Total amount-11868Rs done in one transaction id.14892417 dated, 16/12/2017 completed successfully but after 4 days also I haven't received any lic receipt to my mail pl do the needful.
      puru.[protected]@gmail.com
      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
      Dear Team,

      I’m customer of LIC I want create my LIC account through online

      But I’m unable to create accout because many times same error create

      So kindly look into the matter and help us.
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        S
        Setender Kumar
        from Delhi, Delhi
        Dec 21, 2017
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        Website: www.licindia.com

        Respected sir,
        I have paid two LIC policies nos[protected] and[protected] for Rs 596/- and Rs 661/- (total - Rs - 1257/-) through LIC pay direct on 15 Dec 2017. Payment ID is LAXG[protected] and LIC order number is[protected]. But I not received any e-mail receipt and payment confirmation from LIC and my policies shown unpaid till date i.e. 21 Dec 2017.
        Please send e-receipt of above policies. My email id is setender [protected]@gmail.com.
        Thanks
        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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          shireesh16
          from Mumbai, Maharashtra
          Dec 21, 2017
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          Hi,

          I made a payment of 32598 for below four policies on 17/12/2017, but i haven't received any premium receipt yet.

          Policy no1:[protected]
          Policy no2:[protected]
          Policy no3:[protected]
          Policy no4:[protected]

          Can you please send me the premium receipt of all four policies, here is my payment id : laxg[protected], lic order number : 14914359

          Here is my mail id : [protected]@gmail.com
          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
          Not able to login in LIC portal from past 2 weeks. as i have pay premium amount
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            M
            Mahesh Koladiya
            from Surat, Gujarat
            Dec 21, 2017
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            Address: Vadodara, Gujarat, 390020

            Respacted sir,
            I am a lic agent. I need user id & password login lic portal.
            I purchage lic agent software but not update online lic data policy holder.
            So please give me my user id & password in my email.
            My name mahesh koladiya
            Agency code 01435869
            D. O code 0087255
            Branch syaji ganj, vadodara (Gujarat)
            Phone no [protected]
            Mail id is [protected]@gmail.com
            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
            Im trying to login to licindia my account but it shows unable to connect network, but my other websites are running and internet is working without any failure. by this fault im unable to pay the due amout and it leads to fine by this day. solve this issue soon or help me out
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              S
              Shantanus667
              from Noida, Uttar Pradesh
              Dec 21, 2017
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              Dear sir,
              I am satish chand gupta, having lic poliicy and make payment on 16 december 2017 but after 2 days still today i didn't get my policy payment receipt.
              So sir requesting you to please send me poliicy recipet and inform me as soon as possible.

              Transaction i'd β€” 14890291
              Date β€” 16/12/2017
              Amount β€” 18434
              Policy number β€”
              1.[protected]
              2.[protected]
              3.[protected]
              4.[protected]
              5.[protected]

              Thanks
              Satish chand
              [protected]

              On 18-dec-2017 5:32 pm, "shantanu sharma" wrote:
              Dear sir,
              I am satish chand gupta, having lic poliicy and make payment on 16 december 2017 but after 2 days still today i didn't get my policy payment receipt.
              So sir requesting you to please send me poliicy recipet and inform me as soon as possible.

              Transaction i'd β€” 14890291
              Date β€” 16/12/2017
              Amount β€” 18434
              Policy number β€”
              1.[protected]
              2.[protected]
              3.[protected]
              4.[protected]
              5.[protected]

              Thanks
              Satish chand
              [protected]
              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
              Sir,

              my policy no :[protected] amount to rs 1486/- had been made through my sbi bank debit card on 16/12/2017 at 13.45 hrs I not received my reciept for hte same by tommorow must submit ot it dept it is very urgent my email id : [protected]@gmail.com

              thanking you
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                K
                Karan Raj Dhanka
                from Jaipur, Rajasthan
                Dec 20, 2017
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                Payment receipt not received of below transaction:-

                1. Policy no.[protected] karan raj dhanka
                2. Policy no.[protected] karan raj dhanka

                16/12/2017 billdesk - all your payments. Single location
                https://www.billdesk.com/pgidsk/pgmerc/LICReceipt.jsp 1/1
                βœ“ payment successful
                The premium payment towards your lic policy was successfully processed with the transaction details as shown
                Below
                You will receive the lic premium payment receipt to your email id within the next 48 hours.
                Please contact [protected]@licindia.com (Mailto:[protected]@licindia.com) for any queries pertaining to the
                Transaction and quote your payment id shown below, along with policy number and transaction date.
                Transaction details
                Payment id laxg[protected]
                Lic order number 14882837
                Payment date and time[protected]:47:06
                Payment through credit / debit cards
                Payment amount (Rs.) 2477.92
                Please note that if you do not receive your payment receipt within next 48 hours, then β€”
                1. For registered users β€” first log into your account with user-id and password, then by clicking on the option
                "online payment receipts" under "basic services section" on your homepage, you can download your
                Receipt.
                2. For users paying without registration β€” receipt can be generated from "transaction status" tab under "lic
                Pay direct" option on lic website.
                Payment - acknowledgement
                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                Dec 26, 2017
                Updated by Karan Raj Dhanka
                still no response
                Sir, I have paid policy premium s RS 596 & 661(total RS 1257/-) for policy nos[protected] and[protected] through LIC PAY DIRECT on 15 Dec 2017. Payment ID is LAXG[protected] and LIC Order number is 14858282. But these policies shown unpaid on my user ID till date on 20 Dec 2017.
                Please resolve my above problem.
                Thanks
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                  S
                  Sandipta Narayan Biswas
                  Dec 20, 2017
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                  Dear sir/madam,
                  My policy number is[protected] and commencement date is 15/01/2004.
                  Nominee name: kanan bala biswas
                  My actual date of birth is 30/12/1974 for which the supportive documents also provided.
                  But in policy suddenly i noticed during logging into new lic portal that it's wrong in the policy itself.
                  In polict it's appearing as 13/12/1974.

                  Please let me know how van i correct my date of birth in the policy.

                  Regards,
                  Sandipta narayan biswas
                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                  Iam (Rajesh kumar Pqndagre)getting messages from Lic that my policy no.[protected] is lapsed. But in actually my. Policy no is[protected] & I have paid all premiums till date pertaining to policy no.[protected]. So why Iam getting this false mesages???
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                    U
                    Umarani Ashok
                    from Mumbai, Maharashtra
                    Dec 20, 2017
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                    Address: Chennai, Tamil Nadu
                    Website: www.licindia.in

                    My nephew by name s. Soundararajan holding the lic policy no[protected]. It was matured on 26.02.2017. He has received the maturity amount rs 104930 deducting the last premium amount of rs 1314/- and the interest rs 30.80/- for this we met the authority in the bombay mutual building and explained about this. We also given the requisition letter for refund a month back. They said they will do the needful. Unfortunately he has received the refund till now. We contacted the people at lic office but no proper reply we received. Pleas kindly do the needful and refund the amount as early as possible.
                    Sorry for the inconvenience.
                    Regs
                    K. Umarani
                    Mob no [protected].
                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                    Dec 15, 2017
                    abhijit.parag's response
                    Spouse lic not add on my lic portal a/c
                    My Policy no is[protected].
                    My spouse policy nois[protected]
                    My contact no - [protected]

                    Dear Madam/Sir

                    Sir my user id is 06576221 and my Id and Password is not working please you are requested to issue me a new password thanking you.
                    Dear sir,
                    I am unable to add my spouse one lic policy .
                    Another one policy of my spouse add on my portal, this one policy[protected] I am unable to add my portal. Pls see the screen shot when I try to adding this policy.
                    Lic portal user id - abhijit.parag
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                      K
                      karthikramalingam
                      from Chennimalai, Tamil Nadu
                      Dec 20, 2017
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                      Address: Coimbatore, Tamil Nadu, 641004

                      I have made a transaction for two policies on 17/12/2017 through my kotak credit card.

                      Payment has been debited from my bank account but premium due is not changed and i didn't receive e-receipt for payment. I need the amount to be cleared and send me e-receipt.

                      Policy details :
                      1) policy no :[protected]Jeevan ankur)
                      Premium : rs. 1090
                      2) policy no :[protected]Marriage endowment/ education)
                      Premium : rs. 2982

                      Payment details :
                      1) payment id : laxg[protected]
                      2) lic order no : 14894464
                      3) payment amount : rs. 4120.66

                      Also i have mailed to [protected]@licindia.com but didn't get any response.

                      Contact mail id : karthik. [protected]@gmail.com
                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                      I santanu samadder
                      a Lic agent in KMDO -1, City branch - 5,
                      I need Agent protel Password, my user ID[protected]
                      I am a MDRT Agent year of 2013
                      Please send my miss password as soon as possibel
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                        S
                        sneha mukherjee
                        from Kolkata, West Bengal
                        Dec 20, 2017
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                        Address: Ranchi, Jharkhand, 834002

                        Policy number :[protected]
                        Kindly update my new mail address [protected]@gmail.com.

                        I need to use 'forget password' in order to logon and pay my premium online asap and generate the receipts accordingly. This is very urgent as i need to use the premium receipts as proofs for my tax savings. Please drop me a note on the above mentioned mail id in case some more info is needed.
                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                        My policy number is[protected] i paid lic for 2years and then was not able to pay for more than 3years. I want to close the policy but lic people are saying i will not get the money whatever I paid. I paid more than 25000, this way LIC seems to be doing biggest scam, they are fraud
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                          susanta02
                          from Kolkata, West Bengal
                          Dec 18, 2017
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                          Address: 560099
                          Website: customer.onlinelic.in

                          Hi,

                          I have paid policy number[protected]Bima gold) in the lic portal through net banking. The amount (4231) got deducted from the bank, but i did not received the payment receipt. Could you please send me the payment receipt asap.

                          I could not able to download the receipt from the lic portal as well. Please help me on this. You can contact me at [protected].

                          Thanks,
                          Susanta
                          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                          Dec 19, 2017
                          Yuvraj Jagtap's response
                          Not received my receipt

                          I am trying to take print of consolidated premium paid statement for the year, but portal is not opening, it is directing to some other portal
                          I am paid Lic premium on 17.12.2017 time 1.12.09 payment id LAXG[protected] Lic order no14894945 credit card payment Lic
                          please check your system and my problem solving. Lic
                          Hi,
                          Online Customer Portal is not working and hence facing problem for paying premium. One can miss the deadline for premium renewal for this problem. Please resolve this ASAP.

                          Regards,
                          Suhasis Saha
                          I have latest chrome browser still login is failing, the page does not load. Kindly help.
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                            rsarockiam
                            from Chennai, Tamil Nadu
                            Dec 18, 2017
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                            log in itself not working in both old and new lic site

                            Address: Chennai, Tamil Nadu, 600052

                            Lic login itself not working in both old and new sites, poor support from such a big indian insurance company
                            I have been trying last one week, still same issue, getting page can't be displayed in the old site after so much time
                            New site, keep circling, nothing happening
                            Looks announcement from lic says update aadhar, but site not at all working, how to do?
                            Old site - https://services.onlinelic.in/LICEPS/Login/begin.dobr...
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                            Revati Raman Mishra
                            from Jaipur, Rajasthan
                            Dec 17, 2017
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                            Address: Thane, Maharashtra, 421301
                            Website: ebiz.licindia.in/D2CPM/#Login

                            I am registered user of lic but not able to login lic customer portal from 3 days, please support for best connectivity of customer and company and solutions for normal people who is unable to create mail or complain directly in consumer complain.
                            Policy[protected]
                            Mo-[protected]
                            Address-pawan vatika, adharwadi jail road, near don bosco school, kalyan west.
                            Pin-421301
                            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                            My Policy number is BRITISH HIGH COMMISSION SUPERANUATION FUND; MASTER POLICY NO : GSCA - 304586; AND LIC ID : 1184.
                            I have not received my annual interest. Please look into this.
                            Thanks
                            Mohan.
                            Regular premium is being paid. Last paid in 12/12/2017.
                            NEFT FORM SUBMITTED IN MEDINIPUR BRANCH IN DUE TIME. Money back amount not yet deposited in back. Please help to get my sum due from LIC. any problem let me inform.
                            Dear Sir,

                            I have payment of Policy No. 87241858, 87241859, 87241861, 87241863, 87241864 and[protected] by using Net Banking of HDFC, the payment has been debited from the account. But the receipt is not generated and it is still showing pending in LIC Portal.
                            Paid online premium through net banking of lic policy but does not get the receipt on email and also does not show on my login page amount deducted from my account.what to do please help me out.
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                              jeypore
                              from Kolkata, West Bengal
                              Dec 17, 2017
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                              Worst portal ever seen.. Even they r not bothered to acknowledge to our complaints.. Lic is going to loose business if they dont correct their attitude.. Mr. Chairman, are u listening. They r not bothered if consumer suffers.. Because their pay packet reaches in bank in time. For god s sake. Pl. Reply.. What action is being taken so that we can log in
                              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                              Mera dath clame h sindri branch division hajaribag jharkhand 2008 ka h Jo aaj tk mujhko mila nahi mai mahila hu bahut paresan humko kr diya gya g mera poloci no[protected][protected] h sir aap log kuch kijiye nahi to mai upbhokta form me kaesh darj krungi mera contact nb [protected]
                              ERR_CONNECTION_TIMED_OUT

                              It keeps on showing this. Quite dissappointing.
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                                Mahesh Javalagaddi
                                from Bengaluru, Karnataka
                                Dec 16, 2017
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                                Address: 560068
                                Website: ebiz.licindia.in/D2CPM/#Login

                                Life insurance corporation of india [lic], new portal is the worst update i have ever seen.
                                Site is used all over india, and every one is unable to pay the dues since from the update happened.
                                I thought there would be server down/technical problem which is going to resolve with in 2 days, but never happened. Before it was allowing me to login at least, but now it is giving "unable to connect to the network, please try again later."
                                Another most disappointing thing is, i reported the issue with detailed screenshots to the mail [protected]@licindia.com, i was just expecting reply to the mail (Not the resolution). But never received any reply even after a week. How come a lic became so irresponsible?

                                Kindly stop online services of lic and announce the same asap.

                                https://ebiz.licindia.in/D2CPM/#Login
                                Good bye!
                                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                LIC customer portal is always very slow and mostly not opening. Very disgusting. Not able to print Premium payment receipt for IT submission.
                                Yes I completely agree. The new portal is pathetic. Though I use the compatible browser versions it still displays the same message and the login page overlaps all fields .( attached image for reference). I am just unable to login sometimes. Other times when I login, it just doesn't navigate., keeps processing. The performance is the worst and navigation is poor. The old portal was so stable and user friendly and there were never any issues while payment or printing. Request that these customer issues are addressed by LIC at the earliest. And the vendor who has developed this incomplete portal - please ensure to provide quality work and support services !
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                                  FernandesB
                                  from Bengaluru, Karnataka
                                  Dec 16, 2017
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                                  new customer portal and old customer portal login

                                  Hi,

                                  Lic customer portal is the worst online services, i have ever come across... Most of the time i try to login into their portal it will give away some network error... Unable to connect network please try again later... I always have to try 3 to 4 days to check if i am able to connect to their network...

                                  Lic should look into make it online services better asap, as every business is going online and if this...
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                                  SibasisS
                                  from Hyderabad, Telangana
                                  Dec 16, 2017
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                                  website login issues

                                  I'm facing serious issues with lic login. I tried loggin in to the lic site for paying my premium, but the site is not responding.

                                  Sometimes it throws network error issue while someother time it displays an error saying the entry doesnot match with our records.

                                  This is not expected from a institution like lic having such a large customer base.

                                  I have been trying to pay my premium since 1 week and...
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                                  O P Soni
                                  from Noida, Uttar Pradesh
                                  Dec 15, 2017
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                                  Address: 201014
                                  Website: LIC OF INDIA

                                  Submit a complaint

                                  Hi,
                                  It takes a very crucial for me to login to the portal of http://www.licindia/in as a customer in new portal. Everytime i try login there either it takes too long to log the login page or else the connection loses out. I hope this is no phishing issue. I am trying for last three days but no fruitful result as yet. Please check and do the need ful
                                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                  Dec 15, 2017
                                  Updated by O P Soni
                                  Hi,
                                  It takes a very crucial for me to login to the portal of http://www.licindia/in as a customer in new portal. Everytime I try login there either it takes too long to log the login page or else the connection loses out. I hope this is no phishing issue. I am trying for last three days but no fruitful result as yet. Please check and do the need ful
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