Life Insurance Corporation of India [LIC] Complaints & Reviews

Dear Sir, I am Anupam Suthar . My LIC ADO 2015 application form is lost. As it is required during the interview, so requesting you to kindly send the copy of the application form o my mail id. My details are as follows: Name: Anupam Suthar Roll Number: [protected] Registration Number :[protected] Password : YVCC397N Zone: NORTHERN ZONE Division: UDAIPUR. Mail Id: [protected]@gmail.com

Lic Of India - Premium amount deducted but not adjusted against my Policy no[protected]

User - Ashit Kumar Mahato on Apr 4th Sept 2015
Hi,
My name is Ashit Kumar Mahato, . on 3rd Sept I have paid my LIC premium of Rs. 32812 (Policy number[protected] using Axis Bank credit card online trough IDBI Bank - Eazy2pay Payment gateway (Transaction Identification Number:[protected].
I have received the mail communication from [protected]@pg.eazy2pay.com for the successful payment but the amount is not yet credited to LIC neither I have received any mail confirmation from LIC for the receipt of payment.
Also when i checked for the Premium paid online certificate in LIC it showing that 'No premium is paid by you for due on Sept 15

Kindly do the needful

Ashit Kumar Mahato

I had paid my Lic premium of Rs. 3042.00, My Lic policy no is[protected], which one is paid through online HDFC bank Account, my transection reference is HDFC[protected] but not get and premium receipt and also online indicate it unpaid. please needful to do it.

The following are the details of the policy holder.
name - Mohit Dudheria
Policy - 3nos.
1st policy number[protected]
2nd policy number[protected]
3rd policy number[protected]

i have settled my loan dues as well as my interest amount on 7thJuly2015
and i still haven't received my policy back. Its almost been 2months since i have got the policy.
i also spoke with the LIC helpdesk but no proper response and there is no complaint desk in their online website so its even more difficult to lodge a complaint.

i hope the LIC takes proper action and clear out my problem which is pending since 2 months and please do it soon.

thank you!

Dearsir,
I had already paid the annual premium of Rs5085/_on 21 Feb.2015 of the captioned policy on line through my bank account being maintained in Bank of Maharashtra.However I have not received the acknowledgement of it so far. I have to file Income tax return before 7th of Sept 2015, you are requested to send the same through my gmail.My gmail id is as under

[protected]@gmail.com

Yours policy holder

J.n.kusare

Dear sir,

I have written on annuity cheque sent to my address lost in transit in 2013. I have also requested you to credit the annuity amount to my account through rtgs. So far i have not received any reply or any trace of payment got credited to my bank account[protected] with canara bank, tc street chennai.

Please revert with details of whether payment is processed from your end or returned by the bank for some reasons. My mail id is narendrakumar. [protected]@yahoo. Co. In and request your reply in case of email. In case of postal mail please send a reply to h308, brigade gateway, 26 / 1, dr. Raj kumar road, malleswaram west, bangalore 560055.

Regards,

Narendra kumar

My father, Late Shri Ashok Kumar Gupta was holding LIC policy No.[protected] . He expired on 08 April, 2015 ( natural death ) . Policy documents submitted to the Daryaganj Branch on 06 May, 2015 . Inward no. of the receipt of original policy documents is - PH/2015/052217/OS dated 06 May, 2015. Sum Assured not received till date, neither any communication in writing as to why the claim has not been settled . Status report of the policy dated 27 /06/2015 ( as collected personally from the branch office ) is attached as photograph for proof . Thanks and Regards Major Arindam Gupta (Son) [protected] /[protected]

Hi Friends,
I have been a customer of LIC HFL for 3.5 years. With my own experience, I have Found LIC is worsting banking organization across the domain.
1. Service is pathetic, no one is there to listen to customer.
2. they ROI after a fixed period is very high, (almost 2% higher than market rate)
3. Their Service time is almost double as compared to other govt/private banks.
4. disbursement time in CLP plan is quite high, SBI takes 2-3 days for disbursement while LIC take >20 days for the same task.
5. Now I am doing balance transfer, they took >15 days to provide list of documents and foreclosure letter.
6. After Loan closure, again LIC is asking for 4 weeks time for document retrieval which should not take more than a week time.

Comparing to nearest competitor SBI, they address these tasks in almost half of the time.

Over and above when I write a mail to their Customer care, I always get auto reply that some one revert back, but to my surprise I haven't got a single call/reply from customer care team.

I know most of the customer may not have faced these issues, however Service quality and capability is best judged in crucial times.

I have tried & tested and basis that I am sharing this feedback for every-ones benefit.

My loan a/c no.[protected]. I have taken loan from LIC Housing Finance Ltd. from Asaf Ali Road Branch. Loan was taken for 15 years. I came to know that they have increased my tenure from 15 yrs to 20 yrs. and they have increased interest rate I.e 12% per annum which is not justified. You are requested to help me in reducing interest rate since they are charging. Thanks. Shantanu Sachdeva. Email [protected]@gmail.com

Loan No :[protected] I have been trying to reach the agents since July'2015 for LOD but I am not getting any help which could help better. They have sent me those docs on 18th but I have not received it so when I asked them about the tracking details they said they dont have it. Then they again sent me document on 26th in Professional courier which didnt deliver it to me rather it sent back the docs by mistake to Bangalore office. I have been asking these people to send me a soft copy but none of them are responding to me. They are not picking up the phone also they are rude in their mail communication. Currently I am located at Bhubaneswar and I cant physically visit to bangalore for every small stuff. They should understand this and deliver what is committed by them.

I had made the first payment for my LIC Policy No[protected] on 13.07.2015. LIC agent details are as follows: Policy Number[protected] Agent Name-Bhupendra Kumar Maurya Agent Code-0225211K Till today i did not receive my LIC bond paper and agent is not receiving my phone or did not response not my query. Please do the needful. Regards, Ahshanur Rahaman M-[protected]

SALE DEED is missing from LICHFL. I have executed my Sale Deed from J.P Nagar branch, Bangalore. File was processed by Hanumaan Associates. I have applied for List of Documents for Take Over from LICHFL to SBI on 20-June-2015. Now I came to know that my sale deed is missing from them. I tried to contact the Area Manager of J.P Nagar. I tried to speak with her in person to sort out my issue, but No proper response from Area Manager: Chitra Anandhy. (J.P.Manager) Mob: +91 - [protected] Also contacted Dy. Manager & Other relevant staff: 1. Saraswathi: +[protected] 2. Meenakshi Name of the person & Agency: Diwakar Naidu from HANUMAAN Associates. Mob: +91 - [protected], +91-[protected] This Hanuman Agency is 3rd among the Top 10 Business provider list for J.P.Nagar, Bangalore branch. Both the Agency as well as the LICHFL are together and they are not at all responding.. It was a worst/Bitter experience with LICHFL. Neither the LICHFL team responded not the Agent who executed my file responded.

I had health insurance from LIC (jeewan arogya) with policy no.[protected]. I claimed for the medical expenses on June 4, 2015 now it is August 26, 2015 however sadly and disappointly I am still waiting for reimbursements. Now I regret for not taking any cashless plan. Kindly look into the matter and do the needfull, thank you.

Dear Sir,
I registered the auto pay facility of SBI to pay premium online on 11/08/2015 and same day I paid an amount of Rs. 25457 from lic website towards the policy number quoted above in subject line.
On 20/08/2015, I got message that I have paid the same amount through SBI auto pay lic. I have also emailed to lic regarding this. and also make phone call to the concerned branch, they are saying we have got one premium only on[protected]. The details of the transactions are as below.

LIC Policy Number :[protected]
Transaction Amount : Rs 25457/-
Transaction Date : 20-Aug-2015
SBI A/c No. (from which transaction was made) :[protected]
Biller Name : LIC
Transaction Reference Number : IB25209127
Biller Transaction Ref. Number: 4913146
Payment Status : Shown as Success in SBI website
Payment Status: LIC site does not acknowledge the receipt of above premium

I request for the status of the transaction made as per the details.

Received a phone call from LIC (Caller said so) number +91-[protected] asking about confirmation of my policy number siting that some cheuqe of bonus has come back provide details of your policy.I said I havent received any cheque my address has also not changed in mean time. He said information was sent to your agent. I said please let me know which policy as I have several policy & different agents. He said policy which you pay half yearly. I said I have 3 to 4 policies which I pay half yearly. He said for which you have installments of more than 3000. As he was using wage details I asked him please give me a policy number or agent's name. On which person from other side said "AAP APNI MARWATE RAHIYE" & cut the phone.

Dear Sir I have been working in maruti suzuki india ltd.gurgaon hariyana as a engineer. I have a policy[protected]. In lic office branch -Manglour Chowki, G.T.Road, Deoband-247554. I went to office to became lic agent as Johny panwar, development officer asked me for the same but he misbehaved with me on 13.08.15 as I refuse to drink tea.I do practice yoga.He drink tea with every forcoming person. So I forbed to become lic agent.Again he call me by mo.no. [protected] on 21.08.15 at 17:16hrs and he abuse my mother expired recently.He is very rudeness, please take a hard action against him.sir now also I am going police station & lic office. Sohan Singh Mo.no.[protected] [protected]@rediffmail.com Nanhera aasa, deoband, saharanpur-247554

Hi, My name is Ganesh Doke. Today( 21/08/2015) i have paid my LIC premium of Rs. 2472.80 (Policy number[protected] using kotak mahindra credit card online trough IDBI Bank - Eazy2pay Payment gateway (Transaction Identification Number:[protected]. I have received the mail communication from [protected]@pg.eazy2pay.com for the successful payment but the amount is not yet credited to LIC and I have not received any mail confirmation from LIC for the receipt of payment. please find mail detail. From: Date: 21 Aug 2015 15:56 Subject: Eazy2Pay Payment Alert - Life Insurance Corporatio [50944815] To: Cc: Dear Customer, As requested by you, please note that the following SALE has been processed by IDBI Bank - Eazy2Pay Payment Gateway : Merchant Name: Life Insurance Corporatio Merchant Ref Number: 05723490 Payment Amount: Rs. 2472.80 Payment Date: Fri Aug 21 15:54:07 GMT+05:30 2015 Card Used: XXXX XXXX XXXX 8362 Transaction Identification Number:[protected] Please quote your Transaction Identification Number for any queries relating to this request. We thank you for subscribing to Eazy2Pay and assure you of our best services. Sincerely, Eazy2Pay PG Team

I am regularly paying my lic premiums through online, but for the past 5 or 6 days i was unable to pay the same. i used to pay the premiums by lic pay direct area, but am not able to pay the same, the information i receive as soon as i type the details of my premium, it shows, " please re enter the details, See how long i can bear this sort of things my cell no [protected]

I have paid premium payment of our policy no.[protected] in the name of Pravesh Kumar Sharma for Rs. 38170/- on dt. 19.08.2015 online through credit card. Transection has been processed by IDBI bank- Eazy2pay payment gateway as per bellow detail and Transaction Identification Number:[protected]. In this regard, I informed that i have not receipts against that transaction till now. please look into the matter & provide receipt immediately. Regards, PRAVESH KUMAR SHARMA
MERCHANT NUMBER[protected]

My policy number[protected] . date of maturity on the original policy- 09 th Aug 2015. Below e- mail that i had written to LIC branch - 918 is self explanatory. Till date there is no revert. I have lost out the opportunity of investing in their own scheme of varishta yojana, and the last date was 14th Aug, I am completely fed up and i want LIC to pay for the for the harrasment caused by them, loss of maturity funds otherwise i would invested and got interest. Thank you, Jayalaxmi Shetty Above mentioned policy has matured on 9th August 2015 as mentioned in my original policy and I have still not got my money in my bank account. I had already forwarded my original policy and bank details etc to LIC well on time. When I checked on 10th August with the 918 branch, I was told that in the computer system the maturity date is mentioned as 9th September!!! This is the reason why my money is not paid!! Is this my fault??????? Why should we suffer for your carelessness?? I will certainly not accept it. This maturity amount of approx RS 332000/- is earmarked to invest in your institution in my husband's name under Varishta pension scheme which is closing on 14th of August. We are salaried people and cannot have any other income other than the above amount. Please ensure that the money is transferred under this scheme at any cost and you can keep doing investigation at your own time later. I am not asking for my money in my account.But i want this money to be invested in the scheme before the end of the last date. Necessary supporting document has been already submitted to the above branch and I was told that the same is being looked into. I am extremely upset on this issue and the trust that we have been having with LIC is completely shattered. If this problem is not resolved, and if I miss this opportunity of investing in the scheme, you will be held responsible and I will go ahead with legal. Please revert on the status of action you have taken. Regards, Jaya Shetty