Life Insurance Corporation of India [LIC] Complaints & Reviews

I am regularly paying my lic premiums through online, but for the past 5 or 6 days i was unable to pay the same. i used to pay the premiums by lic pay direct area, but am not able to pay the same, the information i receive as soon as i type the details of my premium, it shows, " please re enter the details, See how long i can bear this sort of things my cell no [protected]

I have paid premium payment of our policy no.[protected] in the name of Pravesh Kumar Sharma for Rs. 38170/- on dt. 19.08.2015 online through credit card. Transection has been processed by IDBI bank- Eazy2pay payment gateway as per bellow detail and Transaction Identification Number:[protected]. In this regard, I informed that i have not receipts against that transaction till now. please look into the matter & provide receipt immediately. Regards, PRAVESH KUMAR SHARMA
MERCHANT NUMBER[protected]

My policy number[protected] . date of maturity on the original policy- 09 th Aug 2015. Below e- mail that i had written to LIC branch - 918 is self explanatory. Till date there is no revert. I have lost out the opportunity of investing in their own scheme of varishta yojana, and the last date was 14th Aug, I am completely fed up and i want LIC to pay for the for the harrasment caused by them, loss of maturity funds otherwise i would invested and got interest. Thank you, Jayalaxmi Shetty Above mentioned policy has matured on 9th August 2015 as mentioned in my original policy and I have still not got my money in my bank account. I had already forwarded my original policy and bank details etc to LIC well on time. When I checked on 10th August with the 918 branch, I was told that in the computer system the maturity date is mentioned as 9th September!!! This is the reason why my money is not paid!! Is this my fault??????? Why should we suffer for your carelessness?? I will certainly not accept it. This maturity amount of approx RS 332000/- is earmarked to invest in your institution in my husband's name under Varishta pension scheme which is closing on 14th of August. We are salaried people and cannot have any other income other than the above amount. Please ensure that the money is transferred under this scheme at any cost and you can keep doing investigation at your own time later. I am not asking for my money in my account.But i want this money to be invested in the scheme before the end of the last date. Necessary supporting document has been already submitted to the above branch and I was told that the same is being looked into. I am extremely upset on this issue and the trust that we have been having with LIC is completely shattered. If this problem is not resolved, and if I miss this opportunity of investing in the scheme, you will be held responsible and I will go ahead with legal. Please revert on the status of action you have taken. Regards, Jaya Shetty

I have faced the issue while making premium payment using IDBI payment gateway and money got debited from my bank account. I did not receive any receipt.

When I tried to call the service center numbers provided on portal no one received my call.

On line premium receipt not received /generated Sir, I paid premium through 'Citibank Credit card' policy no.[protected] amount 1382.80 on 19th Aug. I call and Confirmed with Citi bank that the amount is already approved to the LIC payment. But still the Online Premium receipt is not generated. Please send me online receipt to my email. ([protected]@yahoo.com) Thanks Senthilnathan.K

I made complete outstanding payment on 10th August 2015 and this cheque got cleared, all outstanding amount got deducted from my account which included principal and interest till date. I was also promised there would be no more EMI deductions as the account is settled. But still on 17th August 2015 the EMI got deducted from my account through ECS. This is complete cheat and fraud. Looking forward to get some solution on this. Even after settling the account EMI is being deducted which is not ethical at all. My account number is [protected]. EMI of amount 32928 got deducted unnecessarily. Due to this my bank balance got disturbed and i had to arrange for funds instantly for other purposes. I had kept this amount for some other use and these guys deducted the EMI and i had to arrange for funds then. This is ridiculous. I want my money 32928 back credited to my account ASAP and with compensation as well.

I've made a payment of Rs. 31294 towards the LIC policy number[protected]. The amount is deducted from my credit card, however the LIC site says the payment has not been made yet. Kindly suggest and help in getting this issue resolved ASAP. Also, I've received the following mail from Easy2Pay : Dear Customer, As requested by you, please note that the following SALE has been processed by IDBI Bank - Eazy2Pay Payment Gateway : Merchant Name: Life Insurance Corporatio Merchant Ref Number: 05595722 Payment Amount: Rs. 31294.60 Payment Date: Tue Aug 18 14:55:07 GMT+05:30 2015 Card Used: XXXX XXXX XXXX 1651 Transaction Identification Number:[protected] Please quote your Transaction Identification Number for any queries relating to this request. We thank you for subscribing to Eazy2Pay and assure you of our best services. Sincerely, Eazy2Pay PG Team Regards, Vimal Upadhyaya

Sir, I saroj devi take a lic policy of 20 sep 1996 .my policy no. Is[protected]f Rs 75000 .According to policy bond Lic give after maturity one third of sum assured(Rs 25000) and monthly income benifit equal to one percent of the balance two third of sum assured. Lic is give me Rs 25000 and rs 500 per month till jul 12.after jul 12 lic refused to give money. Pls clearfy my problem because i am so frustrated by going lic office too time.

Sir, we have requested in changing the payment trems of pension policy no.[protected] grop code s030 sudhir singh on dt.10.08.2000 maturity 28.03.2015 risk cover is Rs.1.5 lac. we again remind you to change above policy payment 25% cash & remaining on yearly basis. now this policy condition is payment on monthly basis.

Dear Sir, Two years back I had taken a 10 year Bima Nivesh policy through your LIC agent Mr. Bhavesh Chandra Kshyap (working with Jehanabad Branch, Patna-1 Division) with a starting premium of Rs. 100, 000 yearly. At the behest of your LIC agent the amount was paid to your agent' account as LIC doesn't accept first premium by cheque according to him. But till now I have not received my policy documents or the payment receipt. Upon inquiry from your branch manager at your Jehanabad Branch I came to know that he has no information about any such policy and is not responsible for the misdeed of the LIC agent. I have all the evidences of payment to his bank account as well as recordings of telephonic conversation with your LIC agent Mr. Bhavesh Chandra Kashyap in which he has admitted that he has already deposited the premium with LIC, whereas your branch manager denies it. In above mentioned circumstances, I'm left with no option but to file a consumer case against LIC and your agent for recovery of this money with interest as LIC doesn't make any endeavor to make their customers aware of procedures for payment of first or any subsequent payment of premium to LIC and taking advantage of this your agents claim that they are authorized to receive money on LIC' behalf. Later on these unscrupulous agents dupe your customers and you watch all this as mute spectators just as your branch manager. However, I'm still looking forward to resolve the matter amicably which will save the face of your branch, division as well as the brand name LIC. I will choose not to take the matter to consumer court strictly on following two conditions. 1. LIC or your agent return my money with interest. 2. LIC takes punitive action against such errant agents who mislead and cheat your customers. Awaiting yours on an urgent basis as I'm running out of patient. Best regards, Roshan Kumar Sharma, Mob: +[protected] Vill: Khaira, PS & PO: Tekari Dist: Gaya

Dera sir, Please refer my complaint against above mentioned company on[protected].I have not received any Registration Number for the same complaint.Please issui me Registration Number and action taken by you uptill now .My E'mail address registered by you is " [protected]@yahoo.com "...

Hi, Policy number:[protected] Kindly change my email id to [protected]@yahoo.com as I am not using my old mail id. As I forgot my userid and password I am unable to reset them because the reset link is being sent to old mail id. Kindly update my mail id.

My EMI has been revised recently (changed from floating to fixed, 10 to 11.5%) I got a letter dated 16-May-2015 but which reached me on 4-Jun-15 which says that LIC will advise my bank for revising the payment. But . 10-Jun-15 my due EMI bounced, my bank has charged me penalty. Plus LIC has charged me late payment fees. That too when it is their mistake, they told me that they will talk to my bank. When I went to the LIC office - the manager was shocked to see the letter and assured me he will look into it but has not responded back even after a month

I am receiving Rs.873/- P.M; regularly from the year 1996 from above mentioned company.But from Feb.2014 my monthly pension has been stopped without any information. My Annuity Number is-083M[protected] and I want to get regular payments from the month it is due and should continuie. I have sent several E'mails to the E'mail Ids---"[protected]@licindia.co ", [protected]@licindia.com and bimalokpal.[protected]@gbic.co.in, but I have not received any reply

Sir, I have pension policy no.[protected] mrt branch in name of Sudhir singh which is completed on dt. 28.03.15. due to misunderstanding payment shedual is login on monthly basis but iwant to change it to 25% cash payment and rest amount on yearly basis so kindly change it as above. sudhir singh

Sir,
My Policy No.[protected], kindly make correction in my E-Mail ID from s.[protected]@yahoo.com to s.[protected]@yahoo.com.
Thanking you
Salim Ahmed
My Policy No.[protected]
Date of Birth 13.08.1988
Policy Amount 2456

Sir,
I took home finance 3 years back from LIC HOUSING FINANCE from Bangalore JP NAGAR OFFICE. I asked their employee Vinod Radhakrishnan to give me floating rate of interest, but while the finance is sanctioned he issued me fixed rate of interest for 3 years and then floating and promised me that he will convert my finance from fixed to floating immediately. But days goes on and he did not convert, so i had to wait for 3 years and now when it automatically came to floating rate, they have increased my rate of interest from 10.7% to 11.75% without information also. First of all i want to say is it a personal finance ?. i took home finance and current market rate for floating finace is ~9.75, so how they are charging 11.75%. Is it a institution ? . I have been cheated like anything from LIC employee Vinod and LIC itself.

My wife is very angry with this and she said we will go to court for resolving this and by that time we will not pay any EMI. We can not pay home finance interest like personal finace. We need proper resolution of this issue.

I have purchased Online LIC Term policy, my policy got completed(bond for same I have received) with this policy no[protected] and Access id of same was[protected], this was my second application with no medical test(as the same was done in first application). First Application id was[protected]got rejected because of insufficient income), but after closing my further cancelled policy my second application got successfully completed without taking medical checkup. Now LIC has to pay me refund for medical charges which was deducted for first policy application, for which I have wrote the mail and they have ensure and confirmed me that will be eligible & once policy got competed the same will be done automatically. The refund is still not done and I am trying to call & follow up with LIC online Marketing team, but there is no reply from their end. Every time if i have call then i have to give them all details and after giving all that details they are just asking simple answer this will take time. I just want to know that is there any Turn Around Time or any responsibility to response the customer query by mail??? Now what can i do if the same will not done even if i am waiting for some more days??? Is there any escalation matrix for raising my concerns to specific department, who can here me and do the needful??? Divyesh Mehta [protected]

Dear Sir,

I am unable to add my policy in the existing user. while adding it is displayed as ERROR.

I tried will all combination as per the mentioned points during enrollment - its not working.

No online help available, no customer care numbers - exisitng numbers dosent work.

Request to resolve.

Dear Sir,

I want to inform you that Mr. Kamal LIC agent of your branch branch unit -11D, plot no. Jeevan Pragti Bulding 3 rd floor dist. centere Delhi-110092 i were told him that i have need a LIC policy for my doughtier i want 20 lac Rs. from LIC policy after 20 years when that time my daughter become 24 years age he was asking me can i afford the 25000/ Rs LIC premium per year than he will provide the such type of LIC policy I were saying him ok and and give him the amount by cheque and cash.

But he was cheat me and after some time he was sending me 06 nos of policy different -different premium amount i have need a single policy not 06 no. of LIC policy.

He is cheating with me, kindly take the immediate action against this LIC agent and cancel his agent right and provide him my money from this LIC agent.

Details of LIC policy is given under which was sending me by him :-

Sr. no. Policy no Prem. Amount
1 [protected] 12010
2 [protected] 12010
3 [protected] 3002
4 [protected] 3002
5 [protected] 3002
6 [protected] 3002

Thanks & Regards
Ajay Kumar
Cont. no. [protected]