Life Insurance Corporation of India [LIC] Complaints & Reviews

To The Manager, LIC Housing Finance Ltd., Ameerpet, Hyderabad. Sir, Sub:-HOUSING LOAN – LOAN A/C NO.[protected] – Non issuance of Cheque for Balance amount already approved– Reg. It is to submit that I, G.Balaji applied for Housing Loan on 05.04.2013 vide Application No.[protected] and after providing necessary documents, on 06.04.2013, I got an SMS to my mobile from LICHFL that an amount of Rs.9, 75, 000/- towards loan was approved. On 28.05.2013, I got an SMS that Cheque of Rs.6, 80, 000 bearing No.014570 was issued and later, I have received the same Cheque. From 10.07.2013 onwards, an amount of Rs.9, 123/- towards monthly installment is being deducted from my bank account through ECS till now. The total approved amount towards Housing Loan was RS.9, 75, 000/-. But, I have received cheque only for Rs.6, 80, 000/-. With the preliminary cheque issued by you, I have started constructing the house and waited for more than 5 months for the second cheque. But second cheque for amount of Rs.2, 95, 000/- was not received by me and caused much inconvenience to me and I borrowed money for interest from several persons and tried to complete the construction. This type of negligence by the authorities is improper. Hence, I request you to verify the records and ensure that the remaining amount may be sanctioned at an early date to complete the construction of my house. Yours faithfully, (GURLINKA BALAJI) Mobile No : [protected]

I, prasanta gogoi, the joint policy holder in tandem with my spouse mrs chaya dutta of the pol no[protected] had paid the annual premium rs 41092 online on 16/12/2013 but unfortunately the online receipt came only in my spouse's name instead in joint names i.e. me and my spouse preventing me to avail income tax benefit. as the policy is a joint one i need a premium paid certificate in joint names i.e. me and my spouse.but the lic offices in assam are not forthcoming with help.

regards

prasanta gogoi

I am employee in lic of india i my sr n0 227716 and my name is raghavendra narain tripathi aao in lic branch 28k gorakhpur division i take a home loan amt 950000 a/c no[protected] processing fee of my loan rs 1550 but hfl take amt rs 5143 by cheque on my loan a/c i write a leter for refund of excess amt of processing fee but hfl did not refund of excess amount of processing fee please refund my excess amt of processing fee. My mobile no [protected] my address raghavendra narain tripathi aao lic of india branch - bhatparrani salempur distt -- deoria up.

Dear Sir,

I have taken Home Loan from LICFL
I registered with LICFL for online services
When I try with my User id and password to get my annual statement for claiming my IT benefits-
I get error message on id and password.
Hoe to resolve.? there is no to provision in the site for booking my this complaint
my email id is
[protected]@gmail.com

Please help
Tanking you

Customer Relation Officer
Regional Office
LIC Housing Limited
4/291, Vivek Khand Registered /Speed Post
Gomti Nagar
Lucknow -226 010

Sir,
Sub:-
Additional /Penal interest charged in my Loan A/C No. [protected]
Misbehavior by your official
Information under R T I Act’2005
I have availed housing loan from your institution in April’2006 and since then have been maintaining my loan accounts (Numbers [protected] for Rs.2, 00, 000/- & [protected] for Rs.8, 00, 000/-) in most regular manner through ECS mandate and appreciably there has never been single default due to fault of mine.
Notwithstanding sound track record of my loan account since beginning, I have been put to harassment, humiliation & financial loss due to lukewarm attitude and un-professionalism on the part of your office. Details are narrated hereunder for your kind perusal:-
In August’2012, my ECS Debit authority was returned by Payee Bank in my Loan Account Number [protected] due to insufficient balance in account, even though my account was having sufficient balance (Statement Enclosed). After over 14 months, in the last of Sept.’2013, recovery agent was deputed to my place and it came to my notice that penal interest is being imposed every month towards default of said & single installment and same has amounted to over Rs. 4000/-. Earlier I was never intimated in any manner what so ever regarding charging of penal interest being repeatedly carried over every month in my loan account.
I immediately approached your Sapru Marg, Lucknow office on 28th Sept’2013 & 29th Sept’2013 to enquire about the additional interest being charged in my loan account. It was informed to me that against the installment of August.’2012 additional interest is being charged every month though following monthly repayments have been regular and same cannot be waived /reversed. I most humbly requested that I have never been informed that Additional Interest is being charged, but, I regret to say that approach and attitude of your concerned official has been most un-professional & disturbing & arrogant to the feelings of borrowers/your client like me and never expected from reputed institution like your’s.
During the course of my persuasion & submission that even in Aug.’2012 my account was having sufficient balance and also submitted Bank Statement to that effect (Copy enclosed) and requested to consider waiver as I was not at fault & was never informed about repeated Additional Interests being charged in my loan account. But unfortunately I was made to get out & insultingly told that Institution is not bound to inform each & every borrower as there are lacs of borrower accounts at their end & nothing will be done in the matter. These things happened in the presence of your Sapru Marg branch official Shri K D Ram & others present there on 29/09/2013 (Sunday). In case you are inclined/opened to any investigation /enquiry in this regard, I am ready to be present before any of your competent authority wherever & whenever required.
As I have no option but to avoid further additional interest from being charged, I deposited the amount as was being demanded and vide instrument no. 412646 deposited cheque for Rs. 25, 122/- towards installment of Aug.’2012 and Sept.’2013 & additional interest for Rs.4, 122/-, reserving my every right for remedial recourse in the matter. Amount of Rs.4, 122/- was charged towards default of Aug.’2012 single installment (Rs. 10, 500/-) covering additional interest of every month, Bank Charges and Recovery Agent charges though I was never at fault as at the cost of repetition, my account was having sufficient balance in my account but I could neither approach my payee banker for remedy nor could adjust /deposit the amount required as your concerned office has miserably failed to inform me about such additional interest being charged regularly every month in my account/at your end, which was your entire internal accounting /mechanism that was happening in my account without any knowledge /notice/warning to me/borrower to adjust/deposit any such default and avoid imposition of additional interest further.
I was never informed by way of Registered Letters /E-mails/Any statement of account/Visit of your Recovery Agent though I paid Rs. 300/- for Sept.’2013 visit through which I came to know regarding the things and are apprehensive that in case it was not brought to my notice, I would have never been able to adjust /repay my loan account as three to four such defaults shall be sufficient to erode my entire monthly EMI without any adjustment towards Principal Amount as there will never be any information/efforts from your office to alert the borrower and situation shall be most happier for your side. For borrowers like me such a scenario would never be better than Sahukars /Mahajans of gone days of our past.
Details of month wise break up of additional interest charged in my said account are as under:-

Date Loan Amount Received Amount Adjusted Additional Interest for Aug.’2012 EMI Remark
0/09/2012 10500.00 Add. Int 161.00
Principal 4744.09
EMI-Int 5394.91
Bank Charge 200.00 Addl Int 161.00
Bank Charge 200.00 Additional Interest and Bank Charges towards failed ECS of Aug.’2012 though there was sufficient balance in my account.
03/10/2012 10500.00 Add. Int 310.00
Principal 4845.71
EMI-Int 5344.29 Addl Int 310.00 Additional Interest Charged towards failed ECS of Aug.’2012 though there was sufficient balance in my account.
02/11/2012 10500.00 Add. Int 322.00
Principal 4884.84
EMI-Int 5293.16 Addl Int 322.00 Additional Interest Charged towards failed ECS of Aug.’2012 though there was sufficient balance in my account.
03/12/2012 10500.00 Add. Int 310.00
Principal 4948.47
EMI-Int 5241.53 Addl Int 310.00 Additional Interest Charged towards failed ECS of Aug.’2012 though there was sufficient balance in my account.
02/01/2013 10500.00 Add. Int 322.00
Principal 4988.62
EMI-Int 5189.38 Addl Int 322.00 Additional Interest Charged towards failed ECS of Aug.’2012 though there was sufficient balance in my account.
02/02/2013 10500.00 Add. Int 321.00
Principal 5042.28
EMI-Int 5136.72 Addl Int 321.00 Additional Interest Charged towards failed ECS of Aug.’2012 though there was sufficient balance in my account.
02/03/2013 10500.00 Add. Int 145.00
Principal 5271.47
EMI-Int 5083.53 Addl Int 145.00 Additional Interest Charged towards failed ECS of Aug.’2012 though there was sufficient balance in my account.
03/04/2013 10500.00 Add. Int 467.00
Principal 5003.18
EMI-Int 5029.82 Addl Int 467.00 Additional Interest Charged towards failed ECS of Aug.’2012 though there was sufficient balance in my account.
03/05/2013 10500.00 Add. Int 310.00
Principal 5214.43
EMI-Int 4975.57 Addl Int 310.00 Additional Interest Charged towards failed ECS of Aug.’2012 though there was sufficient balance in my account.
04/062013 10500.00 Add. Int 322.00
Principal 5257.21
EMI-Int 4920.79 Addl Int 322.00 Additional Interest Charged towards failed ECS of Aug.’2012 though there was sufficientbalance in my account.
02/07/2013 10500.00 Add. Int 310.00
Principal 5324.54
EMI-Int 4865.46 Addl Int 310.00 Additional Interest Charged towards failed ECS of Aug.’2012 though there was sufficient balance in my account.
03/08/2013 10500.00 Add. Int 322.00
Principal 5368.42
EMI-Int 4809.58 Addl Int 322.00 Additional Interest Charged towards failed ECS of Aug.’2012 though there was sufficient balance in my account.
03/09/2013 10500.00 Add. Int 321.00
Principal 5425.85
EMI-Int 4753.15 Addl Int 321.00 Additional Interest Charged towards failed ECS of Aug.’2012 though there was sufficient balance in my account.
28/09/2013 25122.00 Principal 15372.69
EMI-Int 9449.31
Recovery Charge Rs. 300/- Recovery Agent Fee 300.00 Recovery Agent Fee towards failed ECS of Aug.’2012 though there was sufficient balance in my account.

Keeping in view of the above, you are requested to kindly arrange to provide me following information to me under Right to Information Act (For the purpose IPO for Rs.10/- enclosed):-
In respect of additional interest charged on 04/08/2012, 03/09/2012, 03/10/2012, 02/11/2012, 03/12/2012, 02/01/2013, 02/02/2013, 02/03/2013, 03/04/2013, 03/05/2013, 04/06/2013, 02/07/2013, 03/08/2013, 03/09/2013, provide me date wise details of efforts made by your office to intimate me about the additional interest being charged every month in my loan account though EMI was regularly being paid during consecutive months. How come I know about manipulation being done in my account in arbitrary manner and how borrower would be able to take corrective measures if any required as per your books/standards?
What are intimations made on above dates through Registered letters/E-mails/Statement of accounts/Recovery Agent (Charges being payable by borrower for such visits), if so, kindly arrange to provide me date wise details.
Only in Sept.’2013 recovery agent was deputed to my place and informed about such misappropriation in my account. I was made to pay recovery agent charges for Rs.300/-, which I paid vide referred cheque. Why Recovery Agent was deputed only after silently charging Additional Interest for continuous 15 months on single EMI amount even though interest @11.90% was being charged on entire O/S amount as well. Fees of Recovery Agent are always paid by borrower, then why such laxity & lapse on your part?
In case, above intimations about Additional Interest being charged every month were duly made to me, I would have approached payee Banker timely for remedies/compensation in the matter and have protected my interest.
In the interest of 100% transparency of transactions in my both loan accounts ([protected] & [protected]), kindly confirm whether any additional interest /penalty other than above has ever been levied in any manner in my accounts. This information is required for my perusal/ information as NO Monthly/Quarterly/Half Yearly/Yearly statement/E-statement is issued/made available to me. In case any Additional Interest/Penalty is levied for what so ever reason, details should be provided invariably.
Whether any enquiry is felt necessitated by yourgoodself towards misbehavior made with me in your office (Sapru Marg branch) on 29/09/2013 so as to defend the image of your institution?
In meantime I am contemplating takeover of my loan accounts by other financial institution and would be compelled in case justice is not prevailed upon and necessary reversals are not made in my said loan account. Besides, I shall be forced to take necessary legal & corrective measures befitting my interest in the matter.
Looking forward favorable action in the matter,
Your’s sincerely
(Ahmad Salman)
83-A, Nai Basti, Babuganj,
Near I. T. College,
Lucknow Mob. No. [protected] MAIL ID:- [protected]@rediffmail.com


C.C.:-National Housing Bank
Deptt. Of Regulation & Supervision (Complaint Redressal Cell)
4th Floor, Core 5-A,
India Habitat Centre
Lodhi Road
New Delhi -110 003

Sir,

I have been in regular follow up with LIC Housing Finance Limited as for one EMI of Rs. 10, 500/- (Aug.’2012) over Rs. 4000/- has been charged in my account without any efforts /intimation from LIC HFL towards adjustment of that EMI (Aug.’2012) though during all subsequent months, EMIs have been regular and timely. Here, I submit that though there was sufficient balance in my account but LIC HFL failed to intimate me so that I may take up the issue with my banker as well have deposited that EMI. On the other hand LIC HFL kept mum all the times and preferred/continued to charge penal interest every month as above. Only in Sept.’2013 Recovery Agent visited my place and whole episode came to my notice.

I humbly submit whether such practice on the part of LIC HFL is justified and fail to understand whether availing loan from subsidiary of LIC (Govt. Of India Undertaking) has been a crime for which I have been made to suffer in such an unscrupulous manner (charging penal interest every month for one EMI default without any intention of borrower as there was sufficient balance in account, only payee banker was at fault and no intimation was made to the borrower regarding penal interest being charged every month. All subsequent EMIs are paid in my account on due date.)? One can well imagine the horrific situation for the borrowers in case there have been such defaults for more than two or three EMIs. Entire EMI well be eroded and there will be full O/S despite regular EMIs in subsequent months. Moreover, they are regularly charging interest @ 11.90% on my entire O/S balance including that one so called defaulted EMI (Aug.’2012).

No sensible person will like such default and charging of repeated penal interest in his account, in case it is intimated to him properly and with intention to safe guard the interest of the borrower. Here, LIC HFL has not only miserably failed but intentionally kept the borrower in dark.

For default of one EMI of Rs.10, 500/- (for no fault of mine & without any proper intimation) I have been made to pay Penal Interest for Fourteen continuous months, Recovery Agent charges of Rs.300/-, Bank charges of Rs.200/-, which is never in the interest of borrowers and against ethics of banking.





Besides, attitudes of LIC HFL personals have been highly arrogant towards its customers and un-becoming of professionalism. I was insulted in their office on 29/09/2013 which I brought to notice of their higher authorities but nothing has been done as yet.

I most humbly request you good self to kindly look into the matter and please ensure that justice is prevailed upon by way of refund of additional interest charged arbitrarily in my account.

Regards,


(Ahmad Salman)
Mob. [protected]

Hi, I bought one LIC policy from LIC agent Amit Bansal in Pune. He has taken check from me and send the first premium receipt of that through mail. But I didn't get my LIC policy document. Many times I call this agent asking for policy document, he always says the same thing I have sent out the doc through courier, you will get in a week.Till now I didn't get my policy. I requested you to please send my policy document as early. Name- Vipin Pahariya Policy no.[protected] Branch - 120 Regards Vipin Pahariya Email- vipin.[protected]@gmail.com

Sir Kindly issue complete statement of Loan A/c No. [protected] for Rs.2, 00, 000/- Housing Loan. I have cleared all my loan in the month of May 2013. The concerned staff has promised me to issue complete statement of Loan, but till date, i have not received any statement. Please issue the statement of House Loan soa s to submit the same for income tax returns. Thanking you, sir Yours faithfully, (K.Bala subrahmanya swamy) Fla No.220 B-Block, Janapriya nivas, Nacharam, Hyderabad-500076. Mobile No.[protected]. e-Mail:[protected]@gmail.com

Policy no.[protected], plan-122, i was getting regularly upto 01/11/2013 ecs/tplic annuity @rs.892.00 per month. But after that i have not received annuity amount. Kidly guide what have i to do for continuing it as i am alive. Amount was credited in bank of baroda a/c no. [protected], ifsc code:barbognoida, micr code:[protected]

Dear Sir/Madam, My name is prabhu jagadeesan. I have obtained loan in LIC HFL Anna nagar Branch in November 2012. LOAN ACCOUNT NO:[protected]. Loan amount is 21, 90, 000.Emi is 21, 554 . Currently i am in Foreign country (Ethiopia) and i am not in a position to come in a person to collect provisional statement.When i tried to use website it shows "Email id not Registered" I have sent mail to LIC Anna nagar branch more than three times and i contacted them on phone also, but no one is responding properly. So i request you to mail the provisional statement for the FY[protected] to my registered mail id. Request you to do the needful. Prabhu Jagadeesan

dear sir, I have surrendered my policy no.[protected] which was in the name of shantanu aayush kerketta and i was paid surrendered value but after some months i got letter from lic jamshedpur barnch 1 that i got paid rs.3918/- in excess which i have to returned. presently i am out of station due to nature of my job and coming back in the month of march'14 end that time i will return the said amount at lic jamshedpur branch 1

I have availed LIC policy number[protected]Jeevean Anand) in the month of March-2013. In the initial proposal they (+91 [protected] got a call from this number) offered medical insurance card for 3 members for 50, 000 INR/ Annual premium. After availing the policy I never got updated about the insurance card, So I raised a compliant no.: [protected] in the month of May and got the reply, “we send premium paid statment to your adress, we have informed concerned development officer .the policy taken is plan 149, it is not mediclaim policy, no insurance card will be issued for that policy”. The concerned LIC officer (Named : Mr. S.Joseph antony raj. Mob no. +91 [protected]) who already collected the original documents and the initial payment (cheque) called me and informed that, “ medical insurance card in on process and you will receive the same within a month”. But I never received the Medical insurance card still now. I did ‘N’ number of follow ups, each time he replied due to some internal problem the process is delay and you will get it soon. After some time I had a verification call for the medical card from + 91 [protected] (In the month of Oct.) but still I didn’t get the insurance card with several followups. Kindly do the needful to close the policy since the benefits are not received on time. Request you to take appropriate action to close the policy without any deduction that means I have to receive the amount what I paid without any deduction.

sir, My policy JEEVAN ASTHA of LIC INDIA, policy no.[protected] matured on 24/12/2013 . Policy Bond along with dully filled maturity form and NEFT form submitted in the branch on 25/12/2013 But I have not recd payment of maturity amt till date . Its shows carelessness in payment, the maturity amt is approx 36350.00, . Please do needful as I am losing interest of maturity amt . day by day due to delay in payment. yours Sandeep Bhatnagar branch- LIC OF INDIA, 29E, DEORIA, UP PIN 274001

Dear Sir / Mam, My name is Shivakumar S Kanavi. My LICHFL Loan account number is[protected]. My Customer ID is 18442752. Loan Saction date : 26th June 2012. Loan Amount : 29, 30, 000. Initially when i had taken loan in June 2012, the ROI was 10.4% and I had opted for Floating scheme as suggested by LICHFL person Mr. Jagadish and Mr. Gopi from Jayanagar, Bangalore Branch. It was mentioned to me that this ROI will remain same till 3 months and then update as per RBI status. Suddenly after 3 months, my ROI went to 12 %. I was shocked because when i checked with my friend, their ROI was increased to only 0.2 to 0.3 % who had taken loan at the same time, but from different LICHFL branch. I waited for some more months so that it it come down, but it didn't turned down. So, i visited the Jayanagar branch to check what is happening, there no one was responding properly and inspite they tried to confuse me by giving some or the other reasons, like go and check in NAVI websites, etc...I asked them to show me that how they calculate the ROI and where is the record of change in ROI which they have refered to change my Interest rates, but no one helped me out. Even I was not intimated about the EMI amount to be deducted as I has chosen TRANCH EMI scheme. I am also really frustrated by calling these guys to just come and collect the Demand Letter from the Builder. Nobody will pick the call. Even when we have paid the service charges, processing charges, etc no one is there to take care now. So, I want know the each and every detail of the ROI what the LICHFL has added to my account for every month and how it has been calculated for every month from June 2012 till now Jan 2014. And I just want to know from past 1.4 Years why my ROI is 12% with proof. I want the compensation amount with interest for whatever the LICHFL has wrongly charged to my account and what I have paid extra to LICHFL. Thanks & Regards, Shivakumar S Kanavi [protected]

I paid Rs. 592 in the month of November (As usual the computers were not working and i got hand written receipt on LICHFL receipt pad) to get list of documents that you procure against my housing loan A/c. After 2 months, i did many follow-up(In-person and on email) but there is no response from LICHFL side. Request to provide list of documents that you procure against my housing loan A/c. Loan Account No:[protected] If you are not doing any action, i have last but effective may to go by RTI. Thanks Mandeep Singh

I am govt employee. and i was making decision of take loan from LICHFL. As many private firms are also giving sanction loan to a govt. employee very easily and cheques issued without any trouble. but instead of that I approach LICHFL Office at Sector-22 chandigarh. Firstly, Company agent ( Bhupinder Singh) gave false statemnts to me and signed the Documents neceesary for loan sanction.
After loan has been sactioned, First Cheque issued, after 20-25 days submitting all the necessary documents.(they told me 7-10 days after documents submission). When i ask for reason, Staff ( Ms. Mandeep Kaur) said its only because verification of documents took time and second cheque will be issued in 7 days or early.
Second cheque issued again after 15-20 days. Staff ( Ms. Mandeep Kaur) said valuer took time to reach us. I here want to mention I gave call to her just after our completion of roof. but instead Staff ( Ms. Mandeep Kaur) issue cheque less amount claiming your roof is not completed our valuer told us.
Third & Fourth Cheque issued again after 10-15 days.
I here want to mention that the behavior of whole staff is not very friendly especially ( Ms. Mandeep Kaur). They dont know how to treat the customer. One inside staff member told me you are harrased because you have not donate fees to the staff members.
I just want to suggest all from my personal experince, NEVER EVER CHOOSE LICHFL Office at Sector-22 chandigarh for loan.

To, THE ASST. SECRETARY (IPP CELL) L I C OF INDIA, IPPCELL WESTERN ZONAL OFFICE, YOGAKHEMA, GR. FLOOR WEST WING, J .B. MARG, NARIMAN POINT, MUMBAI: 400021. FROM, RUSHIKESH JAYANTILAL BHATT 11, SHARANAM’50, JAGABHAI PARK, L.G.CORNER, RAMBAUG, MANINAGAR, AHMEDABAD: 380008. Sub: Non payment of monthly due since Dec./2013 Ref: to your letter IPP/Mumbai ZO/E-CERTIFICATE/Nov 2013/021249 Policy No :[protected] Dear Sir, The above ref. letter I have received on date 21/12/3013, I did completed the form details and dispatched under registered post of date 23/12/2013.I did check up the same, it has been received by yours and entry has been made in your records. This I have checked in your branch office at Maninagar. How ever it is not under stood why the monthly installment of Rs.2000/- withheld since Dec/2013.The amount due to me is Rs.4000/-(Dec & Jan) till date 07/01/2014 not credited to my Bank Baroda A/C. Please take necessary action and instruct staff concerned for making payment and advice. Thanking you in anticipation for early settlement of the case. Thanks you, Yours faithfully, (Rushikesh J. Bhattt )

Dated: 06.01.2014 Policy No.[protected] Date of Commencing 28.11.1998 My policy maturity claim in the month of November, 2013 till date i have not received maturity claim and i have submitted all the documents in the branch office sarla [protected]

Dear and respected sir, This is for reduction of EMI against my loan 30 lakh only (not 33 lakhs) amount and 10 years period (i.e EMI of Rs. 40, 068 only per Month ) Herewith I am assuring that the property is completed and ready to occupy in all respects. Since I am working at Pune I am unable to attend before you in person . I am sending you the scanned copy of the letter of completion of my property, for your king consideration please . Please do the needful sir.( Change my earlier loan request from 33 lakhs to 30 lakhs only, accordingly correct my EMI to 40, 068 / Month please for 10 years please ) Awaiting your immediate help sir Thanking you, Yours faithfully, Singaluri maruthee prasad [protected]

I have submitted the form for transfer of my LIC return in my account directly at 12B Branch of LIC near Jasola apollo hospital. The return was expected to be transmit by 28-Dec-2013. But it is still not transfered. I contacted customer care where i got to know that my details yet not submitted by the branch. I dont know what is the reason and no communication is made to me by mobile number or email. Why technology is not used by LIC people while they call or email. Why no intimation is given to me so that i could be updated with reason of not submitting my form. Even they have not given any acknowledgement that they have accepted the online transfer of return form. What is the way of working in LIC. I am customer of LIC since more than 10 years, but i have not seen any improvement in process of LIC while other policy companies are so quick in repsonse and such kind of activities. Take an e.g. of TATA AIA. My details are as follows:- Ajay form submitted at - LIC branch 12B, at Jasola, near apollo hospital LIC branch is also the same. My Mobile No. - [protected]

Dear Sir/Madam,

This is to inform you that, Iam Navaneethan.D and Iam working for LIC as a Development Officer In Tamil Nadu Chennai. While Iam Paying Fee for my Agents on November 25th as a Batch for Six agents my internet payment got unsuccessful Transactions and it got debited once and it not yet got credited back to my account. Then after few minutes i made another payment and it got successful. But the payment made for the first time it not credited back to my account, Its almost one month passed. Already i have contacted the SBI Home branch and they clearly said that transactions had got failed from the NSE IT side. Iam clear that no money has been credited from my banks side and so i request you to credit back my money to my account.


I have enclosed my bank statement for the last two months u can verify that also.

My Informations are given below...


Paid Exam Batch Id No. LIC[protected]
Agent Names are :: S.Prem Kumar, A.Vinoth kumar, A. Jayshree, V.Suresh Kumar, D. Rani, S.Gnanasundari.

The Failed Transaction Number is IGO2419531 FOR RS.2116.85/-(UNSUCCESSFUL PAYMENT AND NOT CREDIT BACK TRANSACTION NUMBER)

and within few minutes i made successful payments for Rs. 2116.85/- and that successful transactions number is IGO2428041.(SUCCESSFUL PAYMENT)

I Request you to credit my money for the failed transactions number is IGO2419531 AND THE AMOUNT IS Rs.2116.85/-.

My Name : D, Navaneethan
My Account nUmber is [protected]
Branch ::SBI Tirunelveli Branch Tamil nadu.
IFSC CODE:::: SBIN0000932
My Mobile number ::[protected] and [protected] and mail id is ::[protected]@rediffmail.com

As i spoke to custome care of NSE IT exam centre mumbai and they guided me to send all the payment details to NSE IT Email id and i have also sent my complete details.


Over one month has gone till now i didn't get any proper response. i dont know what is happening over their.???

Thanking You,
d.navaneethan..