Life Insurance Corporation of India [LIC] Complaints & Reviews

ref. 933 PS/REVIVAL DATE 06/08/2013
POLICY NO.[protected] DUE FROM 11/2010
I WAS PAYING MONT HLY INSTALLMENT OF RS.5104.00 THROUGH ECS. hOWEVER WE RECEIVED THE ABOVE MENTIONED LETTER DURING SEPT 2013.
I AM SURPRISED TO KNOW THAT WHY THIS INTIMATION AFTER 03 YEARS ASKING ME TO PAY WITH SO MUCH FINE. MY GRIEVANCE IS I MAY NOT BE KNOWING THE STATUS OF MY POLICY ? NOR LIC HAS INFORMED ME ABOUT NOT GETTING THEM PAYMENT FOR PAST 03 YEARS ! HOW YOU EXPECT ME TO PAY FINE FOR 03 YEARS ?
I AM WILLING TO START MY POLICY BUT VERY DIFFICULT TO PAY FINE CHARGES ?
MAY I EXPECT POSITIVE SOLUTION IN THIS MATTER.
THANK YOU.

RAVINDRA G. TAWTE

My LICHFL File No is [protected]. My Cheque is released on 29-Oct-13 but still not received in my hand.After inquiry LIC peoples tell that Sell deed of flat is necessary and after sell deed we will give you the chque. I discussed with the LIC advocate He tell me that no any document is pending from your side and Sell deed not required. And also I need to pay the interest on loan amount which is still not given to me.

respected sir 31/08/2010 me maine ye policy li thi jo ab mature ho gai he or suurender nhi ho pa rhi surrender krne pr cooling of dikha rha he maine 3sal tak pura premimum bhi pay kiya he 14oct ko suurender krne gai pr tb se ab tk lic walon ne iska koi bhi solution nhi nikala 2 months hp jayenge koi +ve response nhi mila plz aap meri problem ka kpi sollution de cooling of kaise htega or policy kaise surrender hogi sir me bhut preshan hun plz aap meri problm solve kren. thnx

NO LIC LOAN GIVEN TO ME FOR ONE YEAR (2008), AFTER GIVING 50, 000 TO LIC AGENT THEY GIVEN LOAN FOR 14LAKHS, NO PROPER SIGHT SEEN BY MANGER LIC, NO PROPER CONSRUCTED BY SAMPATH CHETTIAR, BUT TAKEN ALL THE MONEY AFTER 5YEARS BUILDING GIVEN TO ME, NO ROAD IN KCC NAGAR, , HOSUR, PROPER APPROVAL BY COLLECTER KRISHNA GIRI, TAMILNADU. ALL HOSUR PEPOLE SUFFERING VERIUS DISEASES IN THIS AREA, LIC HOSUR TAKING SOMETHING FROM ALL CUSTOMERS 20, 000- 1LAKH SO, PLEASE TAKE ACTION LIC AND RECOVERY AGENTS THANKING YOU

Its been a month I was issued credit card# [protected]. The card gets declined at any merchant outlets I tried. It only works at the ATM. I have called Lic customer service numerous times however they say nothing is wrong with the card. When nothing workef I asked for a new credit card. However the new credit card also does not work anywhere except ATMs.
I am really dissatisfied with the service.

Regards,
Semant

From: "amit kumar"[protected]@rediffmail.com
Sent: Thu, 14 Nov 2013 17:10:25 +0530
To: "[protected]@licindia.com"[protected]@licindia.com
Subject: Fw: Sir, Pls you cancel my policy. My policy no. is[protected].


TO,
The Sr. Branch Manager
RZ-1 Rati Ram Park, Nazafgarh
Vill.N. Delhi-43
Phone[protected]
e-mail:[protected]@licindia.com

Subject: -I had sent mail to you on dated Thu, 14 Nov 2013 17:10:25 & send to you mail again
Sir, Pls you cancel my policy. My policy no. is[protected].

Respected Sir,
With reference enclosed attachments
My name is Amit kumar. My policy no. is[protected].I am from Palwal.I had come on yesterday ON DATED 14.11.13 after noon in your office & talked with Mr. khanna.I can not mate with you because perhaps, you was not in office.
I am not agree with features of this policy due to some situations & reasons, cheated by your Satish DO's Agent .So i can not continue with this policy.Sir, i request to you. Pls you stop my bond paper give to the Agent & cancel my policy & refund my money at actual cost.Also i send to you bank account statement detail regarding lic premium debited & first premium receipt with this e-mail.I shall be thankful to you for your kind support.
sir, pls my refund amount cheque not issue to my agent because i have no confident on my agent.For my amount refund, I send to you some detail of my account.If you have any doubt, pls you call me.

First premium receipt.
I sent to you on your office e-mail id a blank cheque photo copy for IFSC Code proof.
My Account no. is[protected].
Account statement detail regarding lic amount debited.
Pls send to me a text mail for your acceptance.
ThankingYou,
With Best Regards
Amit kumar s/o dharamveer Parsad
D9-625, Adresh colony, palwal
PH. NO. :- [protected], [protected], [protected]

Dear Sirs, My Loan a/c No:[protected] Application No:[protected] (Mortgage Loan) I had a very awkward and bitter experience at the Office situates at HARRINGTON CHAMBERS, BLOCK 'C' ABDUL RAZACK 1 STREET SAIDAPET Chennai . we are the senior citizens and the retired people. I had gone to that above Office to close my existing Mortgage Loan, where I was shocked to note that the company is charging 2% - the Pre clousure charge. I went on Saturday, collected the quotation and tried to meet the concerned Officer to request to waive that charge .But that lady was absent on that day, so I went today (on Monday 18th November) by that elapse of one day ( Because Sunday came in between) and my quotation amount changed and I did incur around Rs500/- more as a broken Period Interest. But it does not matter (what I want to express here, if that concerned Lady Officer would have been there in the Office, I would have sorted out the matter on Saturday itself, but hoping that I could avail some concession in the pre closure charges if I meet that officer concerned on Monday, I returned back, collecting the quotation as on that date) To our surprise and agony when i went there today morning I was given as on date quotation and when I met that lady Officer she was bit rude in talking to me and she as if she is the boss negativing my demand or request and after some heated argument when I revealed that we are the 'retired people' etc then she started telling that if I produce the proof of my wife's retirement status, i am not eligible it seems as I retired around 5 years ago, there may be a concession of 1% rebate in the pre closure charges and demanded me to produce it at once or before the close of the counter to accept the cheque. This is what I want to express see how people - the staff - are simply tossing us between pillar to post and hoping that at least the 1% rebate may be a good amount at this retirement stage, I rushed back to my house to get all those details - xeroxed - copies of the proof. Again to my agony, over some useless conversation between us which irritated both o[censored]s, she vindictively postponed the sanctioning of the 1% concession too which may be with in her discretionary power, instead she asked me to give a letter requesting to avail that 1% rebate and forced me to pay the entire Loan due amount as per the quotation of that date. Here what I want to express, she was not only bit rude and vindictive but she does not have any courtesy to address the senior people like me. You people should educate your staff how to behave with the customers. Because of our contributions by prompt payment of the dues the company survives, even the Non - prompt payers too are virtually fleeced by way of heavy penalty, hence the company is not at the loosing state, but the staff are not that courteous with the customers. Let me see, how you are going to react to this complaint and I want to see what would be your reaction when I complaint about that lady Officer who behaved differently and very harsh with the clients. Further when I noticed all my demands and request would fall in deaf ears, I demanded to take this matter to the higher Officer and asked her to send me to the higher officer. Again it was denied to me stating some lame excuse that the Lady higher Officer - one Mrs UMA MAHEHSWARI was too on leave on that day and when I insisted to meet her, the security the one who stands at the entrance insulted me and he never allowed me to enter in to the cabin of the Officer. Then how do i know whether she was really absent or not.What is happening at your LIC HFL Office. This is how you people have been trained to treat the clients. When we have grievances do you mean to expect us to write to the cell to look at the matter at a later date or immediate attention by the respective responsible Officers at the Branch itself !!!. What a agony. Only here, in our county the consumers are treated like a 'killu kirai' or Garbage . With our age and experience as we widely traveled both in India and in abroad, it is very agonizing to see the very irresponsible behavior of some of the staff in some of the Offices. Since to day it happened to me at your Office I wanted to record it as a complaint to see the out come of this my letter/complaint. Looking forward to your immediate and worthy action to probe into this matter since I have quoted my Loan A/c No and other details and finding out who is that lady arrogant staff who was so vindictive with the prompt client, I expect again a very prompt reply from you. With Regards, (Prof.KANAKARAJ Dawn Stanly)

Sir I have opened a health insurance pilicy( table902) in Dergaon SO, Golaghat branch on 25/02/2013. Policy number:[protected]. But after 9 months of opening the policy I have not received the original policy bond. In this connection I have discussed several times with the authorities of dergain and golaghat branch, but no suitable response has been received so far. Therefore I request you to kindly help me to get my policy bond as soon as possible. Mukul Kr. Datta Dergaon Dist. Golaghat. 785614. Ph no.[protected]

dear sir/madam iam from jaipur my name is sonia sharma i issue 2 polices from lic agent he is from shergarh name bhakar ram dewasi agency code -0091410d-d.o 0000553 he cheted me i give him advance money for policy premiam but he not deposite but i deposite with pay penelty amount now he not pick the our phone calls please help us for take money back or bound him for deposite premiam amount my policy no[protected]/- policy no[protected]/- ttl amount i paid 30000/- advance

Dear sir, I am v c swaminathan, my lic credit card no;[protected]., past one month
the card does not functioning, please verify my cards problem, ann rectify it soon.I already send email
but all the mails failed, please do the needfull,
Thanking you,
v c swaminathan

i am having three jeevan suraksha policy of lic .now they are asking me to provide my bank account detail with cancelled cheque or xerox copy of cheque. and they will credit the pension amount directly in the account.BUT I DO NOT WISH TO DISCLOSE MY BANK A/C AS IT IS MY PERSONAL ASSETS AND BY GIVING FULL BANK DETAILS IN THEIR PRESCRIBE FORMAT WITH MY SIGNATURE MY ACCOUNT BECOME FULLY OPEN AND IT MAY BE HARMFULL TO ME, AS NOW A DAYS HACKING INCIDENTS ARE INCREASING DAY BY DAY. LIC SAYING THAT THEY DOING THIS AS PER RBI GUIDELINE. IS IT SO ? RBI HAS ISSUED ANY SUCH GUIDELINES, THAT NO PAYMENT SHOULD BE MADE EXCEPT BY NEFT? ANYBODY CAN COMPEL ME TO DISCLOSE MY PERSONAL BANK ACCOUNT DETAIL? =NIGAM RATANLAL TOLAT, 17, RAVINDRA PARK SOCIETY, ADAJAN ROAD, SURAT 395003 =[protected]@yahoo.com

I Vasant Ramchandra More working at State Bank of Mysore Mumbai Regional office. I have transferred from SBM karghar Branch to Mumbai Regional office Andheri(E) from April 2013. My LIC Policy No.[protected]. And monthly premium installment is Rs.603. these installment have been deducting from my salary but its not updating in my LIC policy.please update that. And please transfer my LIC policy from branch code 92A to branch code as 9353. PA code no. [protected] SBM regional office. My office has paid already month of June, July, august 2013. your faithfully Mr. Vasant Ramchandra More ph no. [protected] email: [protected]@gmail.com

To.
The lic of india

dear sir,
This is to inform you that. I had registered online log in to check my policy status. But now i have forgotten the ID and the password.
I request you to help me with same. My policy no.[protected] How do register again i wan to update the status address etc.
Pleasse revert on this.
Regards.
Meenakshi. sharma

Sir, My loan A/c No. is [protected], customer ID is 15304620. The Housing loan for Rs.15 lacs was sanctioned on 04/09/2009. The loan was taken for the purpose of booked bungalow in Burdwan town (W.B.) at Renaissance project and the amount of loan was paid by LICHFL as per the demand notice from the builder. 90% (Rs.13, 80, 000.00 out of 15 lacs) of the loan was paid before my registration of the house and rest LIC agent told me to be paid after the regaistration of my Bungalow. My registration of the Bungalow was done on 12/06/2013 and the registry papers were submitted by my LIC agent Mr. Subir Sarkar, Burdwan to the LICHFL office Drgapur, in the monthr of August 2013. I had confirmed about the disbursement of my balance loan amount from Kokata office and they had given the Mobile No. of Mr. manoj Kumar Tripathi, circle officer of Durgapur branch. Then I contacted him in the month of August 2013 on mobile and he replied me that it will l be disbursed soon. After that I was regulary in touch with Durgapur office on land line no.[protected] and they too kept me rotating giving unsatisfactory replies. And at last I rang up again to Mr.Manoj Tripathi on his mobile No.[protected] and he passed me SMS on 21/10/2013 coting that -'Sir, your final disb. is pending for approval at Kolkata office, Likely to be approved this week'. But the week also have passed and right from my depostion of final registration papers of the Bungalow to the Durgapur office, total 3 months have passed and still balace of my loan amount is not yet disbursed to me. This is a lack of responsibility of the LICHFL which leads me to the mental harrassment. Lastly I can say that this is the worst service which I got from LICHFL. Thanks a lot for the harrasment to me and pray to you to diburse my balance amount of sanctioned loan as early as possible whick I think I am in great need of it and may not matters for you. Thanks a lot for your poor service which I will remember for ever. Regards, S.S. Tanwar Mob.-[protected]

I am a Retd.person. Today i.e. on 29.10.13 .I was eager to contact with Branch Manager of LICI Berhampore branch, K.N.Road, Murshidabad(West Bengal) for inquiring about a policy via telephone using the Contact No, of LICI[protected],[protected],[protected] as per BSNL directory. But, in these two nos[protected],[protected], nobody has received the phone call from 11.00 am to 2.15 pm. Only in the No,[protected], two persons have received the phone call in two times, but they refused to talk with me and told me to call back on 1.00 pm when the employee of that seat will come back. But when I have made the phone call on that No. again on 1.00 pm, one person has received the call but he made the phone out of order. I have got the phone line busy till 2.15 pm. Being disappointed, I have stopped to call on that No. Now, I am unable to understand that why the organisation like LICI do this with me.I will be grateful to you if you kindly look into this matter. Arun Chandra Das Contact no.[protected] Berhampore, West Bengal

I am Kishan Sanghani, Applied for housing loan in LIC HFL in Regional office of Hyderabad. I have submitted all my documents and completed all verification . Now I got call from your office and they are saying my loan got rejected because my service period is less and many other reasons. I want to know when I applied for loan why this point was considered my you regional managers ? is it your managers are not capable enough to take a call ? Even though your managers are experienced and working from long time how come they can pass my file further? My loan got rejected after taking processing fee from me. From past one week I am getting reply that my file is still is head office and I am not getting proper reply when my file will be back . will my file will be resend once again and I will get loan or not? if not, when can I get my documents back and processing fee back ? My file number is 7576 for your reference.

Dear Sir
my self AMRENDRA KUMAR . I am a honor of LIC policy no.[protected] and half yearly installment is 3049/- the policy taken from Mr Dharamveer kumar (lic agent)dalsinghsarai, Dis- Samstipur Bihar . The policy is taken on 09/10/2010.

my installment is countinue


my accident on 28/5/2013, so in the accident loss my self both legs (under knee) .


After teatment I would the clame summit to lic july 2012 with all documents that demanded by lic office Dalsingh sarai
zerox of policy document, Teatment paper, Disability certificte (issue by CS) ..etc

Mr.RP Singh (ABM) hair for veryfication on dec2013 . by LIC,

Mr. Singh is verify the clame on dec 2013 .

but upto today 25/10/2013 do not inform to me about clame information & accident benifits
So please help me.sir

Dear sir/madam, my agent portal is not open. please check my portal and send correct information to me. Agent Portal Login ID : 0096953C from October 2012. Login Password : 29692969 thanks from, Pradip Kumar Sinha Agency code : 00969/53C Do code : 1177 Branch :53C Division : Muzaffarpur Mobile no : [protected] E-mail: [protected]@gmail.com

Dear Sir/Madam, Greetings !!! With due respect and humble submission I would like to submit the following few lines for your kind consideration and favourable action pls. My name is Ramachandran Chemmancheri Nair. I had submitted a proposal for joining in LIC scheme on 24th Sept, 2013 through Laxmi Road Branch (952). I have deposited Rs 36, 000/- for the same. I have spent an additional amount of Rs 1600/- for medical check up. Unfortunately, due to my medical conditions my proposal has been turned down by LIC office and I have given an assurance that I will get back my all money within a week. It is regretted to inform you that today is 23rd Oct, and after completion of a month still I am waiting for my refund. In view of the above, you are requested to kindly look into and the concerned staff may please be advised to do the needful at the earliest. Your cooperation is highly solicited. Thanks & Regards, Ramachandran Chemmancheri Nair

I joined central govt. on 02 Jun 2008 & superannuated on 31 May 2010. As per NPS contribution I opted for annuity payment from LIC India. LIC issued policy No.[protected]. As required longevity certificate was submitted through Shimla LIC office in Aug 2013. I submitted the grievance online also. I am yet to receive the annuity. R D Lakahnapl Lakhanpal Cottage Below BCS School Near Kalta house New Shimla 171009 Tel [protected]