Life Insurance Corporation of India [LIC] Complaints & Reviews

Sir, My Loan Account No. is [protected], date of Loan sanctioned was 04/09/2009, amount was Rs 15,00,000.00 (Fifteen Lacs). Loan was taken for the purpose of purchase of New Bungalow at Renaussance project, Burdwan, W.B.The Cheques were issued in the course of time to the builder as and when demanded by the builder/company in time (total amount was released for Rs.13,80,000.00 by till date-17/09/2013) . The project of my bungalow was completed and the bungalow was finally handed over to me after the registration done on 12/05/2013. The original registration papers of my bungalow were submitted at your office in the month of June 2013. And by the rules the balance amount should be released sooner the deposition of original registration paers. But sorry to say that till date (17/09/2013) the amount is not yet released to my account so far. I have inquired from my Authorised LICHFL agent and he replied me that the balace amount cheque has not yet received from Kolkata Office. I could not understand the cause of delay in getting my balance amount inspite of being paid my EMIs in time so far. And also, I had applied for topup of loan for the purpose of my interior finishing of my Bungalow in the month of June 2013 under my same Loan account No. and again sorry to say that so far there is no response from your end. Please do the needful at your end at earliest so that I can fullfil my financial requirements. Regards, S.S. Tanwar Mob.-[protected] Email [protected]@yahoo.co.in

Sir,
I have two policies- no[protected] and[protected] in plan term 165/20. I had told to my agent that the duration of my Policy should be ten years, but he has made it for 20 years. On being asked why he had done this he replied that it will matter at all and I can claim full benefit after 10 years.
kindly let me know the truth. I would be highly obliged if you could kindly let me know the maturity amount after 10 years. Hoping to here from at the earliest.

Thanking You.
P K Chakraborty
Mail Id pulak.[protected]@yahoo.com
Mobile-[protected]

I am a lic agent .I forget Agent portal password .I putreguest for password in lic india.com branch and division office even there is no responce. I am facing problems to give best service to my policy holders.So kindly help me to resolve this problems. yours fathfully DHIREN KU BEDBAK Agent code-950/480 old password[protected]

Dear Sir, I am writing this mail to you to tell you about our pathetic experience with LIC Housing Finance (Udaipur) for the Loan of our newly purchased flat. We had given preference to LHF over other banks and decided to take the loan from it. Earlier, the staff person was very cooperative. He came to our house myriads of time for documents and timely gave us a call if anything else was required. The details of the loan are as follows: Loan Amount: 2400000/-Rs Rate of interest: 10 % (for Female) (Fixed rate for 3 years and Floating after that) Processing fees: 7500/- Rs Date of submission of all the required documents: 31st August 2013 (All document were submitted and processing check of around 1200 Rs was also given) Well, after this we were told that the loan will be processed easily and we have nothing to worry about. We asked this to him that what if the rates increases in next few days. He answered that you don’t have to worry and your case is valid for whole September even if the rate increases, your case will remain the same. We were happy and thought that our loan would be soon processed without any problem. They started doing their work. Due to some machine problem at their end they could not send our file on time. (This is none of our business) Any explanation for this??? Now, the scene is that a circular came on 4th Sep 2013 regarding the increase in Rate of interest from 10% to 10.35 % but they didn’t bother to tell us about it. The rate was increased, the processing fee was increased and the tenure was decreased from 3 to 2 years. But nobody informed us. On 13th Sep, we called the agent (who was doing our work). He came to our house for taking the agreement to sale. To our shock, the rate of interest in the paper was 10.35% . Till that time also he didn’t bother to inform us. He didn’t even tell us about the increase in processing fee and change in tenure. We only came to know about this from the office when we went there to meet the manager personally. We didn’t go to any other bank and missed their schemes at that time since LHF had given us a better scheme. Now we are in no man’s land. We have no way out. They have increased the rates and other banks too. Now who is going to bear this loss? Due to your poor service and delay in work we are facing such a big loss. This is ridiculous. For a middle class person a difference of[protected] matters a lot. You have left us in midway. WE are deeply shattered by such a behavior. We didn’t expect such a treatment from a big name like LIC Housing Finance. I want an answer. I am not going to leave this matter without any result. We want our compensation for the loss. We are not going to suggest LHF to anybody in our life. I am going to raise this issue everywhere possible. You won’t understand the bas phase from which we are going due to this. This is completely unacceptable. Please revert as soon as possible. Regards, Kusha Soni

DEAR SIR/MADAM, 1.Ref: MY JEEVAN SURABHI POLICY No[protected] DT 10/2/93 UNDER SALARY SAVINGS SCHEME. I AM A BANK EMPLOYEE, WORKING INDIAN BANK, THOTTANI Br. TAMILNADU,Pin 638052. MY EMPLOYER HAS PROMPTLY REMITTED MY MONTHLY LIC PREMIUM OF Rs210/- TO YOUR PERUNDURAI Br. FROM JULY 2012 TO MAY 2013. BUT TO MY DISMAY YOUR BO I KUMBAKONAM.. BRANCH HAS CREDITED Rs3192/ (on 17/6/13) TOWARDS MY SURVIVAL BENEFIT DT. 28/2/13 INSTEAD OF Rs5000/-. EVEN THOUGH I HAVE PAID MY PREMIUM THROUGH MY EMPLOYER (DD) YOUR B O I, KUMBAKONAM Br.Pin 612001 HAS DEDUCTED Rs1470/- TOWARDS UNPAID PREMIUM,Rs128/- INT. ON PREMIUM AND Rs210/- OTHER DEDUCTIONS.. DO YOU FEEL IS IT FAIR ON YOUR COMPANY'S PART YOUR PEOPLE HAVE ALSO CREDITED Rs420/- ON 30/8/13. I COULDN.T GET ANY LETTER/ADVICE FROM THEM. O.K. PLEASE ARRANGE TO PAY THE BALANCE AMOUNT WITH INTEREST IMMEDIATELY. 2..Ref: MY JEEVAN SURABHI POLICY No[protected] DT 10/2/93 UNDER SALARY SAVINGS SCHEME. I HAVE NOT RECEIVED MY VESTED BONUSES AMOUNT PAYABLE ON LIFE ASSURED SURVIVING THE STIPULATED DATE OF MATURITY 10/02/2013.TILL DATE. PLEASE VERIFY AT YOUR PATTUKKOTTAI BRANCH OR KUMBAKONAM BO I.. PLEASE ARRANGE TO CREDIT THE SAME TO MY SB A/c No.[protected] WITH INDIAN BANK, THOTTANI. IF YOU HAVE ALREADY MADE ANY PAYMENT, Pl. INFORM ME THE STATUS ALSO. 3. Ref: MY POLICY No[protected] UNDER SALARY SAVINGS SCHEME. PLEASE INFORM US THE STATUS OF MY ABOVE POLICY. IT MIGHT BE WITH YOUR SANKARI OR PATTUKKOTTAI BrANCH. MY FIRST LIC POLICY BRANCH IS ERODE SOUTH PIN 638001. ON TRANSFER OF MY JOB THE PREMIUM AMOUNT HAD BEEN SENT PERIODICALLY TO YOUR SANKARI Br TILL APRIL/MAY 2008, TILL OCTOBER 2010 TO YOUR PATTUKOOTAI Br, TILL JUNE 2012 TO YOUR B. O. I KUMBAKONAM Br AND TILL MAY2013 TO YOUR PERUNDURAI Br. email ID erk.[protected]@gmail.com THANKING YOU, YOURS TRULY, E R K KULASEKAR

TO;
The Manager
LIC PENSION AND GROUP SCHEMES
JEEVAN PRAKASH
25, K.G. MARG
NEW DELHI.
DEAR SIR
I AM NOT GETTING MY PENSION SINCE 2009 .WE HAVE SENT OUR BANK DETAIL & CANCELLED CHEQUE TWICE. MY ANNUITY NO. 27794.KINDLY SUGGEST .
DHARMENDRA SINGH,655A/4/274. ADIL NAGAR ,LUCKNOW (U.P.)
MAIL TO;-dharmend.[protected]@gmail.com
Mobile [protected]

Please provide as mucLIC Housing Loan - Received a very bad service from an Agent as well as from Tambaram branchh information Hello, I am an extremely disappointed customer of LICHFL. I would like to share my very bad and pathetic experience with LICHFL. I have a salary account with HDFC bank and I applied for the home loan with LICHFL, after a very long one month my Home loan got processed and get approved, at last after all the processing fee and stamp fees and every thing was collected, LICHFL got rejected my loan due to my poor condition of my old parent documents. (we have copy of new documents) I know very well that my documents is not in good conditions but it is readable and I showed it to the LIC agent (Umapathy Tambaram Branch) who processed my Loan and to the Manager who stayed in Saidapet. At the final stage when releasing the Cheque they rejected my file. I don't know why Saidapet manager accepted it in the first stage and rejected at the final stage. An agent by the name Umapathy from Tambaram I received a very bad experience with him. We showed all the documents at the beginning when we signed an application form, at the first stage he might have showed the files, but he dint do that. Totally disappointed very poor customer service, unprofessional agents, No one owns the responsibility. The agent Umapathy. his attitude is pathetic and does not help in need. I really need a explanations. Regards, G, Padmaja

Dear LIC, Below are my LIC housing loan related details- LIC Customer id: 18466078 LIC housing loan#[protected] I have taken Rs. 23 Lakhs for a period of 15years. Rate of Interest offered to me is 10.7% per annum.. With this the EMI should be 25,710/- per month as I have verified with few online home loan calculators. Instead I have been paying Rs. 25,937/- from the first month onwards. I would like to know why there is a difference of 227/- per month? Thanks, Sreenivas & SUchitra

Dear sir/madam My name is pusphanjali chitrasen nahak. From Mumbai.This complaint is about the lic. I m having a 2 policy with the name of my daughter. Name – Neha chitrasen nahak Policy no[protected] Date of issued -11DEC2012 Years -15years Yearly paying-33861 Policy name - JEEVAN TRANG Assured to -chitrasen udaynath nahak Name – Zoya chitrasen nahak Policy no[protected] Date of issued – 11 JAN 2013 Years -18years Yearly paying- 23176 Policy name - JEEVAN ankur Assured to –Pusphanjali chitrasen nahak The issue is that in 1) The zoya chitrasen nahak policy assured name is pusphanjali chitraen nahak. But they put a wrong name in a bond name is chitrasen udaynath nahak 2) In the 2 policy I will get a 4 mediclaim card of rs 3lkh assured neha,zoya,chitrasen,pusphanjali. This 4 card I will get sepreate they told me but its 8 month over now yet I not recived the card 3) In the time of purchase the policy they told me u will get the 10% discount on both policy In the next premium and u will send the letter for 10% discount also . so sir that also I not got. Whenever I m calling they r recevieng the call and telling tranfersing the call and call is end in middle. And when connected they r telling that we are sending wait. Now its 8 month over So please help me for that I m requesting to u sir 10% discount on premium and proof ,mediclaim card of 4 members, and the wrong name entered in zoya policy. So don’t know where to contact the name vijay,simran, Sharma I talked with thm but not giving a response some time not reciveing the call and the manager mr. abhisek also told me we are sending but now yet nothing has be done. So please take any action for that. I m writing a address of that branch and a phone no below. LIC of India, Delhi Br Unit 126 Bharat Base Bldg 1st Flr 10 Daryaganj. New Delhi City: Daryaganj Cbo State: Pin Code: 110002 Branch Code: 126 Phone no- [protected] reciveing the call but not responding Sir I am requesting help me for that I m waitng for reply I payed a money but not response.and not reciveng the call not getting a postive response Thanks & regards pusphanjali chitrasen nahak [protected]

Dear Sir, I met C Dhanasekaran, of LICHFL agent on 24-Aug-13 for my Housing loan and handed over the documents. He agreed to complete the loan in 2 months. He want 4% of loan amount as Process fee and Service charges. He informed me that without LIC policy for 1 lach, your loan will not get sanction.But I refused strongly and escaped from that issue. But after 4 months of time, he is not able to get a single cheque for me. but I paid 30000 (Thirty thousands) before 2 months as service charge. He always keen about his paymets and not his customers. ON THE TOP OF IT FOR THE PAST 1 MONTH HE IS NOT AT ALL LIFTING MY CALLS. Please help me to solve the issue. All other Rajapalayam area people, please keep your time well in advance (4 ~ 5 months) before reach him.

My first ECS from Kotak Bank got returned in Dec 12 as LIC has charged for ECS (@34000.00) of full loan sanctioned amt 40 lacs and I had to bear the ECS return charges in Kotak Simultaneously LIC has charges some penalty interest on its own and not being intimated to me on mail or letter. Due to which the next demand from my builder was on hold and not being intimated to me. On enquiry from the builder after 5 months about the same, I had to coordinate with Mr RM to make the penalty of 3000.00 to LICHF. Post that LICHF made the disbursement to TANVIafter @6 months. Now Tanvi asked for penal interest of 28000.00 which I had to pay Over the period of time I have suffered a lot granting loan from LICHF and coordinating with my RM Santosh Khanojia and every time I get an answer like month end pressure to handle the query and there is system issue in the starting of the months. Looking forward to have healthy relationship with you and recovery of Rs 31000.00 Regards, Kharabela Behera

I am lic agent from the year 2000 in Lic of India Branch-895 Fort Mumbai pin-4000001.my Agency code no[protected] / D.O. Code-006857 my TDS deduction from my commission period of year Amount 04/2007-03/2008 Rs. 7363 04/2008-03/2009 Rs. 3474 04/2009-03/2010 Rs. 4695 04/2010-03/2011 Rs. 6695 04/2011-03/2012 Rs. 4687 total Rs. 26914 was deducted from my commission But I have not received refund because my original PAN NO ADVPT4533F BUT LIC deduction and send wrong PAN NO ADCPT4533F. I submit my pan card xerox copy to lic before deduction Who is wrong I don't know LIC OR TDS DEPARTMENT AYYKAR BHAVAN But Please give me my tds refund immediately

It is really embarrassing for me to write something against an LICI agent, but I cannot help but to write my grievances as I am facing financial loss. I am disturbed by the overall behavioral pattern of the following agent: Amita Sengupta A-49 Tribeni Tissues Estate, Chanderhati , Hoogly -712504 Agent Code: 07832443 0199043 Cell: [protected] This is also to be mentioned that my term insurance policy had lapsed due to my over-dependency on the above-mentioned agent: Being an academician with busy schedule, I must admit that I do not have time to handle all these (almost 25+) policies and I have to depend on the agents. Though I had tried my best to recover it, I cut a sorry figure as the said agent did not co-operate me and was playing with my valuable term insurance. I must admit that I have never faced/ experienced such negligence coupled with irresponsibility or callous behavior of agents in executing almost 30+ policies (including matured policies). I have got warm co-operations from other agents throughout my happy journey with LICI over almost 25 years. I must also add that the agent concerned here does not have knowledge about term insurance policy. I am also anticipating the misusing of money paid by cheques and cash by the said agent. I will be glad if LICI would enquire or investigate the money-matters associated with that agent. Probably she cannot handle financial transactions. As per my little understanding (I will be happy if I would be proved wrong!), I think that she is psychosomatically challenged in these days of all-pervading stressed human existence. I wish to convey only one message to her: Mrs. Sengupta, get well soon.

Sir,
i was send 4 mail to Area Manager but Still i am not received any response form him. sir, As per telephonic conversation with Area manager dated-07/08/2013 he need a mail with details description regarding my loan A/c no-[protected]. My loan account is takeover by IDBI BANK Silliguri branch on dated-04/06/2013 and LICHFL office was issued NOC for the said loan and that day office staff Ms.Nivedita told Mr.Gobinda Ray (IDBI Staff) that my document is in Kolkatta (original Lic Deed And Flat Registration Deed) and it will take 15 to 20 days to bring from Kolkatta. According to MS.NIVEDITA We had visited LICHFL office on dated-05/07/2013 that day she handover us LIC deed and she told me regarding my flat registration deed again it will take 7 days to bring from Kolkatta after 7 days when i and Mr. Gobinda Ray (IDBI Staff) was telephone to her she told me my one month installment is due because they told me my one month instalment cheque is bounce i told to her that kindly issue me a official letter mentioning in details and she told me to bring NOC which was issue by LICHFL office. Due to transportation problem that time i could not able to visit LICHFL office and i send to Mr. Gobinda Ray (IDBI Staff) that time she told to him that Instalment is clear only i have to pay cheque bounce charge.
sir, due to this still my balance amount of rs-52,000/ is not release by IDBI. and Rs-26000/ not refund by LICHFL office.

So, sir please take necessary action on my case as early as possible.
Thanking You

From
Gobinda Chetry
LOAN A/c No-[protected]
email.[protected]@yahoo.com

Dear Sir
I am Dharmendra Singh My Annuity no. is 27794 I am not getting my pension although i have sent my bank detail and cancelled cheque twice.Kindly help, details are given below.
Name -Dharmendra Singh
Father, Name - Late B.N. Singh
Add. - 655A/4/274 Adil Nagar Lucknow {U.P.} Pin 226022
Bank Name - Central bank of india
A/C no. - [protected]
Mob. no. - [protected]
E mail - dharmend.[protected]@gmail.com
- admin.[protected]@matrixbps.com

Hello Sir/Madam,

I, Girdharlal Jethani, hereby need to say that my amount is not being paid back as the company was unspecified for the option A and F during the issue of policy under "Jeevan Akshay Poliicy". I have opted for the option F and also have the policy bond for it and the company by its mistake has registered me to option A. They also have surrendered for their mistake in a written letter dated 04/07/2013 but still my amount is not being refunded. Policy no and name of the policy holders are mentioned below.



Policy holder name: Gaytri Jethani
Policy number: [protected],[protected],[protected],[protected]

Policy holder name: Girdharlal Jethani
Policy Number:[protected]

Kindly revert me back with a solution and my amount.


Thanks and Regards
Girdharlal Jethani
Adarsh Colony, Banda(UP)-210001
(+91)[protected]

HI All,

I had applied for loan with LICHFL 1 weeks back. I had given check as Rs 6180/- as initial amount as processing fee to LICHFL. But because of some issue in my CIBIL reprot LICHFL has rejected the loan. Later I asked to refund the processing fee as the loan is not processed. LICHFL says there would not be refund of money. my question is if loan is not processed then why they are taking this much amount? As per my knowledge...

There is considerable delay in deciding on policy proposals if medical involved and persons with even small deformity like a scar due to fracture several years before submitting the proposal. Documents are accumulated for 3 months and despatched at the whims and fancies. staff show the different section and never answer though they know well the reply . They fail to understand Policies are sold by agents and no one comes to branch and buy . If policies are attractive and high returns giving everyone will buy on line and there is no need to pay commission to Agents at all. The salary one enjoys sitting in AC rooms are all hard work and perseverance of each devoted Agent.

My File # [protected]
I had bought a ready built flat in Pratap Vihar, Ghaziabad on 11th of March and for which i applied for a housing loan of amount Rs 15,00000 (Fifteen lac) out of which 2 Cheques for the total of Rs 14,00000 (Fourteen lac) were disbursed from LICHFL. As per the communication, i was supposed to get the remaining 1 Lac on my name for renovation purposes. But, i did not get the remaining 1 Lac from LICHFL.I was told that the Rate of Interest (10.25%) will only be charged for the Loan amount 14 Lac.. However, when I calculate, the EMI's that they are deducting from my bank account is more than what the deduction should be.
The mentioned EMI on the Sanction letter is Rs 14725 at the intrest rate of 10.25% (For 15 lac). EMI's that are being deducted every month from my bank account for Rs 14,744 (even though i have received just 14 lac from LICHFL and not 15 lac).How it is possible that the EMI for the sanctioned amount 1500000 is 'Rs 14725'(as per mentioned on the sanction letter) and for 1400000/ the EMI amount is 'Rs 14,744' ? Please clarify.
I have already renovated my flat now and I do not require the remaining 1 Lac loan now.

I paid an amount of Rs.3749.40 through netbanking of Allahabad bank against premium of my wife's policies to LIC of India on 15 May 2013.

ibteam of Allahabad Bank has confirmed the transaction successful. A receipt No PRO[protected] dated 15 May 2013 for Rs. 3749.40 is being shown in premium payment history in LIC's portal but LIC is not accepting receipt of the subject amount.

I am making regular correspondence with both the parties since 15 May 2013. Bank is confirming correct payment whereas LIC is refusing having received the same. My policies have since been lapsed.

Please suggest me what to do in this matter so that the above amount can get credited to my policies.

Thanks and Regards

G N Pandey