Life Insurance Corporation of India [LIC] Complaints & Reviews

I have paid premium of my LIC Policy on dated 21.04.2014. But I have not received any acknowledgement on my email or my mobile phone. So it is to request for providing me with the Acknowledgement receipt so as to enable me to deposit it as income tax saving proof. My policy number is[protected] and the premium I paid on 21.04.2014 is of Rs 1755. Please mail me the acknowledgement receipt on deepak.[protected]@ambujacement.com. Thanks & regards, Deepak Dandora

Reference No.[protected] dt 20.05.04 Bank A/c No. State Bank of India, Triangular Park Branch, Kolkata -700029 [protected]. My monthly pension has been stopped since December 2013 onwards. Please do the needful at your earliest. The Phone number given in the policy documents are invalid, so I am contacting through internet. My present age is 88 yrs. Looking forward to your early action. PURABI PAL.

Sub :- Non receipt of Annuity in r/o Policy No[protected] L.A. Unmesh Narayandas Malu. Dear Sir, Policy No[protected] was issued by LIC Barnch Akola – Branch code 977, As per Policy document the DOC was 27.12.2001 the Date of vesting Annuity 27.12.2011, Date of Annuity Installment was 27.01.2012 but till date I have not received any payment or communication from your end. Now I request you to please look in to the matter and inform us the reason for not releasing the payment . Since as per policy document the term of policy was 10 Yrs after that the annuity should start but LIC has failed to make the payment to me till date hence I request you to extend the date of vesting by Ten more years / Three years i.e. vesting date may please be extended as 27.12.2021 and the annuity amount and Notional Cash Amount should be increased as if the Policy was issued for a Term Of 20 Years. Sub :- Non receipt of Maturity in r/o Policy No[protected] L.A. Unmesh Narayandas Malu. Dear Sir, Policy No[protected] was issued by LIC Barnch Akola – Branch code 977, As per Policy document the DOC was 28.08.1993 the Term – 20 Yrs . but till date I have not received any payment or communication from your end. Now I request you to please look in to the matter and inform us the reason for not releasing the payment . Thanking you. Yours Faithfully, Sub :- Non receipt of Annuity in r/o Policy No[protected] L.A. Nikita Unmesh Malu. Dear Sir, Policy No[protected] was issued by LIC Barnch Akola – Branch code 977, As per Policy document the DOC was 27.12.2001 the Date of vesting Annuity 27.12.2011, Date of Annuity Installment was 27.01.2012 but till date I have not received the payment or communication from your end. Now I request you to please look in to the matter and inform us the reason for not releasing the payment . Since as per policy document the term of policy was 10 Yrs after that the annuity should start but LIC has failed to make the payment to me. Thanking you.

Sub :- Non receipt of Annuity in r/o Policy No[protected] L.A. Nikita Unmesh Malu. Dear Sir, Policy No[protected] was issued by LIC Barnch Akola – Branch code 977, As per Policy document the DOC was 27.12.2001 the Date of vesting Annuity 27.12.2011, Date of Annuity Installment was 27.01.2012 but till date I have not received the payment or communication from your end. Now I request you to please look in to the matter and inform us the reason for not releasing the payment . Since as per policy document the term of policy was 10 Yrs after that the annuity should start but LIC has failed to make the payment to me. Thanking you. Sub :- Non receipt of Annuity in r/o Policy No[protected] L.A. Unmesh Narayandas Malu. Dear Sir, Policy No[protected] was issued by LIC Barnch Akola – Branch code 977, As per Policy document the DOC was 27.12.2001 the Date of vesting Annuity 27.12.2011, Date of Annuity Installment was 27.01.2012 but till date I have not received any payment or communication from your end. Now I request you to please look in to the matter and inform us the reason for not releasing the payment . Since as per policy document the term of policy was 10 Yrs after that the annuity should start but LIC has failed to make the payment to me till date hence I request you to extend the date of vesting by Ten more years / Three years i.e. vesting date may please be extended as 27.12.2021 and the annuity amount and Notional Cash Amount should be increased as if the Policy was issued for a Term Of 20 Years. Sub :- Non receipt of Maturity in r/o Policy No[protected] L.A. Unmesh Narayandas Malu. Dear Sir, Policy No[protected] was issued by LIC Barnch Akola – Branch code 977, As per Policy document the DOC was 28.08.1993 the Term – 20 Yrs . but till date I have not received any payment or communication from your end. Now I request you to please look in to the matter and inform us the reason for not releasing the payment . Thanking you. Yours Faithfully,

I have attached a Bhima Gold LIC policy( No[protected] to my LIC HFL (loan No - [protected]) while taking the housing loan in 2010. After 4 years, i have received a bonus of 1.5 lakhs for my Bhima Gold LIC policy on Feb 26th 2014. Since, i have I have attached a Bhima Gold LIC policy( No[protected] to my LIC HFL (loan No - [protected]) while taking the housing loan in 2010. After 4 years, i have received a bonus of 1.5 lakhs for my Bhima Gold LIC policy on Feb 26th 2014. Since, i have given original policy document to the LIC HFL, the amount 15. lakhs was given to LIC HFL about a month ago. So, i have requested LIC HFL to return back the bonus amount through letter and also in person. I have submitted all the documents they asked (evey week they week one request letter instead doing the procedures at once). But still i haven't received the money. I am really getting a bad response from the concerned person Mr. Mani Kumar who is working in LIC HFL by pass road, Madurai. Mani Kumar and Mrs. Jeyalakshmi are talking like ther are owning the LIC HLF. I am wondering peoply like these are existing. Really frustrated with the poeple. We all know govt. officials will not work. But these guys went beyond that. For asking my money, i nearly waiting more 1.5 months and still counting. original policy document to the LIC HFL, the amount 15. lakhs was given to LIC HFL about a month ago. So, i have requested LIC HFL to return back the bonus amount through letter and also in person. I have submitted all the documents they asked (evey week they week one request letter instead doing the procedures at once). But still i haven't received the money. I am really getting a bad response from the concerned person Mr. Mani Kumar who is working in LIC HFL by pass road, Madurai. Mani Kumar and Mrs. Jeyalakshmi are talking like ther are owning the LIC HLF. I am wondering peoply like these are existing. Really frustrated with the poeple. We all know govt. officials will not work. But these guys went beyond that. For asking my money, i nearly waiting more 1.5 months and still counting.

R/sir I have taken a LIC home loan Unable to login my LICHFL LOAN account. My LICHFL loan account no. is[protected]. I forget my login password. I am not able to change the user id &login password. My e-mail ID is [protected]@gmail.com.Please inform me the procedure for changing of login password and User ID. ( LICHFL login detail)

Hi, This is my second death claim complaint for the same policy:[protected] I had submitted the papers in Jan 2014 and when i raised the first complaint(No# [protected] on 28/ 02/2014) that time the LIC branch Bharthana starts asking that i have to submit a single account holder cheque and your fund is already approved. When i went to submit the single account holder cheque that time they said to submit a stamp ticket with signature. When i had submitted this also now his statement was he is not free. Is this the way you are dealing with customer. I am having 4 other LIC policies; it is difficult to maintain those. Please take some necessary actions. Thanks Kulbhushan [protected]

Dear Sir/Madam, This is bring to your notice that I have applied Home Loan For Rs.19, 95, 000.00 same has been sanctioned with your Virar West Branch on dated 30.11.13 having file no [protected]. After that i lichfl has ask me to submit all the original document, along with processing charges Rs. 10, 674 though cheque & franckling charges cash Rs. 8500/- I have fulfiled the same as i have to pay loan part payment to builder.but after one and half months i have been informed that due to legal matter lichf can't release the loan. When I Send So many mail to Concerned branch manager he didn't reply the mail and still i have no idea about refund of my money.I need money and resaon of rejection. Please suggest what i do, shall i go to consumer court for the same Regards Shakeel Ahmed Kazi

Due to too much variation in interest, I want to shift my loan from LICHFL .But the Pitampura Area Manager denied to accept my request of giving details of documents which they have.I have received the calculation of the interest from this branch, and when I saw too much variation in it, I asked the manager. He told me to calculate myself & give him my calculation sheet with a copy of bank passbook, which I deposited on date 22.03.2014. I went again on date 28.03.2014 & the manager told me to go to Asaf Ali Road . He shouted at me & insulted me by saying" why are you coming daily & get out". He also denied to accept any document. Please take necessary action & expecting a prompt revert. Renu Jain Loan A/C No.[protected] App. No.14441263

I was paying my LIC on 29/03/2014 through LIC online payment (IDBI payment gateway), but there were some error on payment gateway, it was taking too long and then after sometime I got text “Session Expired” on my browser. I checked with the credit card statement, the amount was debited from my credit card. I have not yet received its receipt. Even it is not showing on LIC online portal. Since, due to the closing of the year, I have to pay the LIC before 01 April 2014, I again paid this LIC, this time I got the receipt. So I request you to kindly refund my double payment. Please reply. Below is the email i got while i was transacting on LIC IDBI eazy2pay payment gateway Dear Customer, As requested by you, please note that the following SALE has been processed by IDBI Bank - Eazy2Pay Payment Gateway : Merchant Name: Life Insurance Corporatio Merchant Ref Number: 12819250 Payment Amount: Rs. 25039.33 Payment Date: Sat Mar 29 09:47:55 GMT+05:30 2014 Card Used: XXXX XXXX XXXX 8008 Transaction Identification Number:[protected] Please quote your Transaction Identification Number for any queries relating to this request. We thank you for subscribing to Eazy2Pay and assure you of our best services. Sincerely, Eazy2Pay PG Team

Dear sir/madam, I had submitted the document for sanction in Feb. 14 month and after that I received sanction letter on 13th Mar 2014 that means it has take too long time. After the sanctioning I have submitted all the document of my home (Sales Deed/ Old party sales deed -original) however your main office branch ( shivajinagar) they raised query about the some document which year of 1994 and out of that I have submitted one document as remaining one i can not able to submit because builder said this document is not available as they have typing mistake in agreement of development. They also said no you have your sales deed/ old owner sales deed and also registered in city survey office. So why you require this kind of document. One important point is that this is not individual residential scheme as for 60-70 people right now living and we were buying this property by taking home loan in other bank like i had taken from icici, other had taken nationalized bank so they did not asked such type document. This procedure stat form your swargate branch and now files goes to shivajinagar branch for disbursement. I have also paid all processing fees and extra charges which cost Rs 25000/- and how can you say that we are not giving loan amount due to one document can't able to produce. Could you please look into this and confirm me that I will get loan amount. if not then please refund my money because this all document things you need to investigate before processing the loan. Thank you Awaiting reply. Mob:[protected] File no: [protected]

Sir

I have lic market plus and money plus policies as under:

[protected] market plus
[protected] money plus

Since last one year i have not received my policies porgress statement and i could not open the policies statement on internet. Kindly send me the present status of my above policies and also clear my previous login id and password sothat i can open the same on internet.

Thanking you

Your's

Manoj kumar sihag s/o pema ram
Mobile no. [protected]
Present address: directorate police
Telecommunication, ghat gate near ankur cinema,
Jaipur-302003

Dear Sir/Madam. I purchased via LIC Agent policy no[protected] in year 2007 via your servicing branch in Kapurthala no 152. I have asked LIC Agent several times since over one year to discharge or surrender my policy and LIC India pay me the amount due on this policy. LIC Agent has not done anything about and now not answering my calls at all. Since last week, I have sent 3 emails to CustomerZoneJalandhar and to Kapurthala branch asking them how I can surrender my policy. To date, no one replied to my queries at all. This is unacceptable customer service by LIC India Office and their mis-leading appointed Agents. I am currently living in UK and please let me know how I go about to surrender or discharging my LIC policy as quickly as possible. Please respond to followings; I have lost my original policy certificate and can you accept a signed Affidavit from me in respect of these policies?Can you accept a un-stamped signed Affidavit in foreign format? If not, then what format you require Affidavit?Can you send me forms that you want me to complete to surrender my policies.What other information or documents you require?Where do you want me to send the surrender forms with all document to?Can you accept surrender form, signed Affidavit and other associated documents from me by email to your office?What is the telephone number of your Kapurthala LIC Branch Office and name of Manager in Charge.I look forward to your urgent response as soon as possible. Thank you. Mr Dal Singh Email: [protected]@yahoo.com

I have been regularly receiving pension of Rs. 1497/- per month from LIC of India, Barakhamba Road, New Delhi since 2003 up to the month of December 2013 (ECS received in Jan 2014). However Pension for the month of January & February 2014 has not been remitted to my S. Bank A/c till date. Necessary particulars in this regard are given as under:

Name of Annuitant : B.P.SAXENA, B-82, Preet Vihar, Delhi- 110092
Annuity No. : 39614 ( Old no. 011M[protected] )
Bank Details : Saving Bank A/c No. 528
Indian Overseas Bank, Preet Vihar, Delhi -110092
MICR Code[protected]
Type of Pension : Superannuation pension from Whirlpool of India Ltd., Faridabad/ Gurgaon
Pension for Life with Return of Capital
Email Id : [protected]@gmail.com
Mobile No. : [protected]

Kindly look into the matter & advise further information, if any is required in the matter.
Thanks
B.P.Saxena

My Home loan no [protected] and I would like to increase my EMI for the loan to Rs.20000 from Rs 15000.
For the same I tried to submit ECS form on 21 Mar 14, fully filled and counter signed by my salary Bank authorities, but Public Relation Officer in LICHF, Dwarakanagar, Visakhapatnam branch has not accepted the form. The PRO in LICHF, Dwarakanagar, Visakhapatnam (AP) branch said that computer is not accepting view max limit to my account EMI is Rs15700/- only.
I have salary of Rs.55000/- to bank after all cuttings from my company. My salary saving bank also accepted for EMI to Rs 20000/-. What is the problem for LICHF to increase EMI to RS 20000/-

It is requested that problem may be resolved at the earliest.

I have a Housing loan from LICHFL(Gurgaon branch) where some amount is pending for disbursement since it is a construction linked payment. I made a payment of 2.8 lakhs to builder through LICHFL due to which my EMI was increased. However, the EMI for that particular month had already been deducted and I received a SMS that I will have to pay the differential for the month . 1. No e mail intimation since phone no.s can change 2. I got a call from a lady by the name of Sweetie, a recovery agent who was unruly and uncouth.I am not a defaulter. LICHFL has to find a mechanism to take that money through ECS . 3. The customer rep Divya was equally horrible and clueless. The only answer is, it is not my duty. Please do not misuse your quasi-govt. status. Rgds Siddharth

Dear Sir/Madam My LIC Agent Code No. : 1175112B Branch Code : 12B, Mohan Co-Oper IN Estate, New Delhi-44 My Email ID : [protected]@yahoo.co.in Kindly request you to please send us my login id & password on my mail id at above mantioned for use my online portal at LIC website as soon as possible. Thank & regards Varun Panchal Contact No. +91-[protected]

My dear sir my policy no is[protected] at gudiwada 692. I wrote a letter
On 29/05/2013 that some gaps are in my premium, you wrote gaps from
05/2011 to 03/2012(8 gaps) i paid 5 months through sss collection sa
Below1) rec no 0426543 and coll no 2039 rs 638/ dt 11/[protected] rs 638/ dt 12/[protected] rs 638/ dt 01/[protected] rs 638/ dt 03/[protected] rs 638/ dt 03/2012but
In your records the amouny is not credited, pl verify the records and
Credited the proceedings and give me detatails s o that i may pay the
Balance, as i am a retired managaer in state bank of india and i want my
Policy may be transferred to tanuku branch west godavari. Thanking you sir, ( k joshi prasad kankipati)note my other policy no at tanuku is[protected].My email id joshiprasad.[protected]@gmail.Com my mobile no [protected]

Respected Sir,
My name is Tirthankar Mukherjee age 38, I have invest LIC Market Plus Table no 181 on 14/01/2008 Rs10000/- Policy no[protected], LIC never send me any intimation about my policy last 6year. Now I wants to closes the policy my agent did not help me to close the policy, my Agent name is Tamal, code is 10228577, every time I asked him about my policy he said ..."Now your policy amount is double please hold the policy some time" yesterday I go to nearest LIC office they said your policy[protected] value is Rs8550/-, I do not under stand what should I do. 6year after my policy value (Rs.10000 to Rs.8550) is less then face value. Please Help Me sir to closed the policy at a best price. I need your help sir.

Thanking you
Regards
Tirthankar Mukherjee

I took a loan amount of Rs.2 lakh from LIC Housing Finance Limited,
Visakhapatnam (Sithammapeta Branch), Andhra Pradesh in the year 2003. The premiums of
the policies pledged towards the loan and the monthly installment of
the interest amount was paid through SSS (Salary Saving Scheme) from
Andhra University, Visakhapatnam where I worked as a Professor in the
Department of Anthropology from 1979 to 2012. My Loan account No:
67001274. LIC Housing Finance Limited, Visakhapatnam (Sithammapeta
Branch). Though the policies were matured long back, the LIC Housing
Finance Limited, Visakhapatnam failed to settle the load account and
matter still pending with the LIC housing finance limited though
several reminder were given to the LIC through our agent. I
understand that there is an inter departmental problem between LIC and
LIC Housing Finance Limited in the receipt of the premium of the
policies and the housing loan installments. I was put to lot of
hardship due to non closer of the loan inspite of the payment of all
dues to LIC Housing Finance Limited. I came to know from the agent
that the issue was right now with the Divisional Office. Hence, I
request you to look in to the matter and take immediate action for
settlement of the loan account and refund of the bonus due on my
policies.Prof.V.L.NARASIMHA RAO
S-2, PALACE TOWERS, PALACE LAY OUT, PEDA WALTIR, VISAKHAPATNAM-530017, A.P
MOBILE:[protected]