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Life Insurance Corporation of India [LIC] Complaints & Reviews

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Updated: Oct 18, 2025
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Life Insurance Corporation of India [LIC] reviews & complaints page 27

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B
bpsingh35
from HARIDWAR, Uttarakhand
Dec 5, 2021
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Non-Receipt of monthly Annuity

Address: as above

Annuity No:011M[protected]
I have not received my monthly annuity amount since July'2021.Existance Certificate duly varified by bank has been submitted by me on 06.09.2021 and again on 08.11.2021 to:

Manager(P&GS), P&GS Unit,
LIC of India, 6th &7th Floor, Jeevan PrakashBldg,
K. G. Marg, New Delhi-110001

These certificates have been delivered as per the DTDC confirmation.
Tel Nos:[protected],...
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Pranjal_das
from Tezpur, Assam
Dec 5, 2021
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I have purchased tech term plan on 26.11.2021 and made a payment of Rs. 12567/- . The proposal number of policy is 21116. After that a Telemedical video calling was done. After that i contact myself to the third party medi assist team(the phone number was found on lic mail)and done my medical test on 1/12/2021.Now i dont know what is going on with my proposal
i have called customer care but they said they have not any information regarding online purchased policies and i am not able to get any information about my policy.
So now please issue the policy ASAP by following the appropriate procedure otherwise cancel the policy and refund the money
Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
I've paid for the same plan in the beginning of October 2021. Till the date, I don't have any update on my proposal. LIC contact numbers are always OFFLINE, no one replies to emails too
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    K
    Krishnakumar Deshmukh
    Dec 4, 2021
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    Address: Khopoli Dist Raigad Maharashtra

    On 20 Feb 2021 I have submitted My lic Policy No [protected] at lic Khopoli branch, (92k) after submitting all required documents which their office Said me to submit. It is necessary at one glance whichever documents they require they should take but after submitting various documents 4-5 times they gave me one or onther reasons for non disbursement of payment. After visiting their office & Speaking to Mr. Babu Nikalje & Branch Manager via mobile till date their is no response. As per Government rules period for providing service has been fix if any govt officials didn't provide the service with in given time they are liable for penalty so I urge to take serious action on to this matter It's high time of 10 months I was expecting that LIC will credit my surrender amount with in 15 days pls do the needful
    Krishnakumar Deshmukh
    [protected]
    +1 photos
    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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      G
      gautom26
      from Tezpur, Assam
      Dec 4, 2021
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      Address: tezpur branch branch code 487 dist sonitpur assam 784001

      I was an agent with LIC of India since 1993 to 1999 completing six years of agency in a single branch. after 1999 i left my home due to some political destabliztion in my state. after returning to my home state i contacted my old branch office for my pending renewal commission. they gave me a chart showing a pending of approx. rs. 40000/- as pending renewal commission, but said that it can't be paid as it is very old. i have my old lic agency license and the chart showing my pending dues with the lic of india so what can i do ?
      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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        L
        lokeshlu
        from Delhi, Delhi
        Dec 3, 2021
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        Hi my annuity has not been paid despite following up on thiis email Id a number of time in the last 3 weeks or so. Can you please help to get this resolved.

        Annuity Number - 091Y[protected]

        Its like begging for my own money.

        Looking forward for a quuick reply.

        Lokesh Luthra
        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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          K
          ketan2464
          from Vadodara, Gujarat
          Dec 1, 2021
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          Dear sir,
          My name is Jay Ketan Mehta.
          My lic policy number is[protected]. My payment mode is half yearly.
          I paid my February 2021 insurance premium, of the said policy on 25th March 2021.
          I got the receipt also. It was deposited in your account on 29th of March 2021.

          After 4 months of receiving the premium the lic refunded my premium on 29th of July 2021. I did not get any information or message regarding this.
          After my I complain on 12th October I received my paid premium amount Rs. 35150.48 on 14th of October in my credit card account.
          Sincerely thank you very much for that.

          But due to that i had to pay 2 premiums together with interest on February 21 premium, which is Rs. 2067.38

          They say your premium date was 28 of February and we received payment on 29th of March so you have crossed one month grace period, but the month of February has only 28 days in a month so my grace period ends on 30th of March which was not considered by the computer.

          My premium money of February 2021 was with LIC till 14th of October, so there is no point taking late fee or interest on my February premium you took again on 24 September 2021.

          Fact is that my premium payment was not late and premium money was with LIC all the time.
          My request is to look into this matter at earliest and wave the interest charged and refund me my interest amount with tax you charged considering my case.

          Thanking you in anticipation.

          - Jay Ketan Mehta
          [protected]
          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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            D
            Debendra Nath Chakraborty
            from Barasat, West Bengal
            Nov 30, 2021
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            Address: 179 Satya Narayan Pally, Barasat, 24 parganas (North) West Bengal 700124.

            I Debendra Nath Chakraborty, my policy no[protected], date of annuity 01/02/2021.
            I submitted my all papers with original policy copy dated on 21/01/2021 in our branch -551
            My NEFT Registered on 27/01/2021. But still today is am not received my pension amount. Many times I have contacted with our branch manager by phone or mail, but they are not solving my problem, All time date extended.
            10 (Ten) month is already gone, what I do please help me.
            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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              A
              aaahmed
              from Guwahati, Assam
              Nov 27, 2021
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              Address: LICI, Mirza Branch, Dist:- Kamrup, PIN-781125 (Assam)

              Sir,
              My LIC Policy No.[protected] had matured on[protected]. Though the maturity claim form along-with requisite documents were submitted to Branch Office of LICI, Mirza (Branch Code-48H) well in time, the payment of maturity benefit in respect of this policy has not yet been released to me. A trailing mail was sent to Branch Office, LICI, Mirza on[protected] but with no response to it.; The Divisional Office, Guwahati and the Zonal Office of LICI, Kolkata were also approached for redressal of my grievance by sending email letter on[protected] but they have also kept a deaf ear on it. So, kindly do the needful so that I can get the payment of maturity benefit in respect of my above LIC Policy without further delay.
              Yours faithfully
              Abdul Ali Ahmed
              Shyamnagar (Jugipara)
              PO:-Guwahati Airport
              PIN - 781015 (Assam)
              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                G
                gattuu77
                from Ahmedabad, Gujarat
                Nov 26, 2021
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                Annuity not received

                Annuity not received
                Hi Sir

                Under Policy No 089M[protected] I am not receiving Annuity since July 2021 inspite of me sending Existence letter at below mentioned mail no one replies.

                pgs.[protected]@licindia.com, pgs.[protected]@licindia.com, "bo_g706"

                Pls help in getting the same resolved

                Regards
                kamal sharma
                [protected]
                [protected]@rediffmail.com...
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                A
                Arjun_Singh_2021
                from Palwal, Haryana
                Nov 24, 2021
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                Hi,
                My Name is Arjun and In July'2021 I Purchased online term insurance policy (1 Crore) whose proposal ID no. Is[protected]. I have paid INR 5446 in advance also. Meidical examination also done in the same month. But from that day to till day i haven't received my policy. I called customer care also but they also not responding. From last 3 months I am sending mails also to LIC team but not a single reply came from them.
                As LIC is reputed firm in India they have to think about their customer.

                I hope my issue will get resolved and my money will be refunded.
                Thanks
                Arjun
                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                  H
                  hkvikram10
                  Nov 24, 2021
                  Resolved
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                  Resolved

                  Hi Sir,

                  My father had taken a policy on my name with LIC on 28/3/2002 Policy No[protected] which was matured on 28/3/2020. and all the relevant documents for maturity were summited by my 70 year old father in person even in this pandemic station on 26 June 2020. its been a more than year now, but still claim is not settled, the branch was keep saying so many excuses and now they are saying they have not received any documents.
                  even in the after the Corona lockdown time, we visited the branch so many times for the updates, but manager never attend us to lesion the ask. the person who was handling this case also not responding for any queries. Now again they are calling is to visit the branch every now and then but when we visit they say come next day, and next day also its a same story.
                  we have given all the documents to branch but still the claim is not processing anywhere.
                  We have raised multiple compilates again the LIC branch via IRDI, but they have closed all cases same story "we are working on this", but never got any response.
                  attached is the response for the emails

                  Sir, need your support in getting this claim settled.
                  Nov 27, 2021
                  Complaint marked as Resolved 
                  LIC has now responded after 1 year 10moths and made the final payment
                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                    D
                    Dkt1892
                    from New Delhi, Delhi
                    Nov 24, 2021
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                    Dear Team,

                    I am Deepak Kumar Tripathi requesting you to cancel my agent code of Life Insurance corporation ltd, because of my new job.
                    I am providing details given below.

                    Name : Deepak Kumar Tripathi

                    Agent code : LIC02259862

                    Company : Life Insurance corporation

                    PAN: ATDPT3186E

                    Kindly remove my code and pan number in IRDAI Portal and do the needful.
                    +1 photos
                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                      K
                      Kavitam
                      Nov 22, 2021
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                      Hi,
                      I, Manjula Chaturvedi, wish to inform you that I had submitted the papers on 5/03/2021 for policy number:[protected], but still I haven't received any information.
                      Kindly look into issue and oblige.

                      Thanks & regards
                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                      Hi,
                      I have not received my payment yet. Kindly look into the issue.
                      Regards
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                        C
                        chadhag
                        Nov 20, 2021
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                        I purchased Tech term plan on 20 september with proposal number 17226 & paid 16886 towards the first premium however i have not heard from anyone since then. No video medical or physical medical has been done, Kindly issue my policy asap.
                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                          D
                          Dr Jayanti Jain
                          Nov 19, 2021
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                          Address: Sagar MP

                          Till date death claim is pending regarding policy[protected] and[protected] submitted in LIC branch no 1 Sagar MP on 2 August 2021 with all relevant documents.
                          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                            A
                            Arvindd9
                            from Mohali, Punjab
                            Nov 19, 2021
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                            Hi,

                            I had surrendered my LIC policy number[protected]Market Plus-1) in Oct-2021. I also received the surrender confirmation and the surrender amount in the same month.

                            But even after surrendering the policy, my quarterly premium of Rs.9000 was deducted from my Savings account in Nov-2021.

                            I used to pay my premium through ECS for my policy.

                            Kindly help in getting my premium back as I have already surrendered the policy. And LIC should not deduct anymore quarterly premiums as the policy is already surrendered.

                            Regards
                            Arvind
                            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                              Meena VK
                              from Hyderabad, Telangana
                              Nov 18, 2021
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                              Housing loan cleared but documents not returned by LICHFL

                              I am VK MEENA, had availed housing loan from LICHFL with loan no[protected]. Last month I transferred my loan to Bajaj finance and entire outstanding amount of loan with lichfl is cleared on 18th October, 2021. They have given appointment on November 11, 2021 to collect my documents. However, they emailed me on November 10, 2021 stating that they need 2 to 3 days time return the documents,

                              It's almost more than a week passed...
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                              Priyadarsha Gore
                              from Ghugus, Maharashtra
                              Nov 17, 2021
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                              I had purchased LIC's Tech Term Insurance policy on 31st July 2021, paid Rs. 16488 as half year premium, underwent all medical tests and uploaded all relevant documents, even after 3 months policy is in proposal state (Proposal No. 13059).

                              However I never received any proposal status update. I mailed to many different email addresses asking for progress, I didn't receive any reply except only once or twice after calling published contact numbers hundreds of times as they are busy all the times:
                              [protected], [protected], [protected], [protected], [protected], [protected], [protected]. If at all I reach any of these number, the officer says that they don't have information about policy bought online, they have information of policies bought offline.

                              Finally, I mailed to complaint/grievance email id [protected]@licindia.com found on your portal 15 days ago and as usual I didn't receive any reply.

                              Please help.
                              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                D
                                debom
                                from Kolkata, West Bengal
                                Nov 16, 2021
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                                Address: 34 C Banerjee Para Road, Chatterjee Bagan Kol - 700041

                                Dear Sir/Madam,

                                I am requesting a claim for the above policy of Salary Savings Scheme, in the name of Sri Debasish Ghosh(my husband) with policy number[protected], we have submitted all the mentioned policy documents for the claim money under the name of nominee Smt. Mahuya Ghosh(wife) on passing away of policyholder Lt. Debasish Ghosh.

                                In spite of submitting all the referenced documents twice to the respective office staff in Kolkata Hindustan Building(Salary Savings department), we received letter requesting to submit these documents once more. On asking for any receipt for the documents submitted, we were refused by a said employee of the department.

                                Instead, we had to repeatedly go to LIC Salary Savings department(Kolkata) without any outcome/ response. It is almost one year of claim request but no progress.

                                We have submitted all documents at our end. We are absolutely confused and feel intimidated by the claim process and conduct of the said department/employee towards a widow.

                                We request you to kindly look into the matter of claim redressal and tell us for further steps.

                                Kind Regards,
                                Mahuya Ghosh
                                Mob. - [protected]
                                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                  S
                                  Sangeeta Rajan
                                  Nov 10, 2021
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                                  I have 4 policies with Lic, made payment for 2 policies, but for other 2 policies showing error message that records are not matching.
                                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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