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Life Insurance Corporation of India [LIC] Complaints & Reviews

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Updated: Jan 2, 2026
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Life Insurance Corporation of India [LIC] reviews & complaints page 38

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S
SAMARPITArcG
from Patan, Gujarat
Apr 16, 2021
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Address: SANTINIKETAN

Now your office is asking some Extra-Charges, Whereas the reason is contradictory to the provisions in LIC norms as Not “insufficient funds”, to include dishonourcharges & the provisions in RBI Circulars for SatisfactoryCustomer Service on Technical Return Cheques in cases where the customer is Notat fault and is responsible for such returns
Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
Apr 16, 2021
Updated by SAMARPITArcG
We received the following sms. – “LIC Premium for Policy No.[protected] of Rs. *****6771.00 is due on 20/04/2021. You can pay premium online at https://ebiz.licindia.in/D2CPM/#Login. But https://ebiz.licindia.in/D2CPM/#directpay/Premium/PremiumLanding shows Policy[protected] not eligible for Online Payment. Cash counter of Branch Office is also decline to accept the Cheque
there was a very minor unintentional mistake occurred in the cheque where amount in figure was written Correctly Rs.6771.00 but in words unconsciously missing of One rupee Only (i.e. Absence of One thereby - Disparity in the amount written in figure and words) which was overlooked by both o[censored]s (you and me). Bank detected the error and returned.
Apr 16, 2021
Updated by SAMARPITArcG
Request to waive the extra Charges imposed on Policy Number[protected]
We received the following sms. – “LIC Premium for Policy No.[protected] of Rs. *****6771.00 is due on 20/04/2021. You can pay premium online at https://ebiz.licindia.in/D2CPM/#Login. But could not pay as https://ebiz.licindia.in/D2CPM/#directpay/Premium/PremiumLanding shows Policy[protected] not eligible for Online Payment. Again the Cash counter of Branch Office is also decline to accept the Cheque
Now your office is asking some Extra-Charges, Whereas the reason is contradictory to the provisions in LIC norms as Not “insufficient funds”, to include dishonour charges & the provisions in RBI Circulars for Satisfactory Customer Service on Technical Return Cheques in cases where the customer is Not at fault and is responsible for such returns

There was a very minor unintentional mistake occurred in the cheque where amount in figure was written Correctly Rs.6771.00 but in words unconsciously missing of One rupee Only (i.e. Absence of One thereby - Disparity in the amount written in figure and words) which was overlooked by both o[censored]s (you and me). Bank detected the error and returned. We took immediate action to deposit the same well within 30.04.2020. So, by this investigation, The customer should not be designated as guilty for such accidental Omission (happened inadvertently), you may go through the previous record of this Customer for her timely payments (never been Late).
Hence we request you to waive the extra Charges as demanded in your Letter on “Intimation of Dishonoured Cheque” dated 30.04.2020.

Hope your goodwill may take necessary action for Relaxation from this Penalty as the Customer is innocent.
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    Rajeeb Ta
    Apr 14, 2021
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    This site can't be reached error message on accessing LIC Online https://licindia.in/ site. So cannot make payments
    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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      tushar1206
      Apr 13, 2021
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      All the NACH/ECS presented by LICHFL in my bank account have been honored. I have paid all my EMIs on time. Still. LICHFL has reported incorrect outstanding for Feb month to CRIF and CIBIL. My CRIF score is down by 166 points due to incorrect reporting. I want my CRIF and CIBIL score to be restored to the correct sc
      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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        M
        manjumago
        Apr 9, 2021
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        Dear Sir/Madam,

        This is to inform you that my Husband Mr.Madan Mohan Mago who is the
        Proposer (Annuitant) in the captioned Policy died on 19/2/2021 due to
        cardiac arrest at Safdarjung hospital, New Delhi. I being the nominee
        of the policy submitted the documents required for death claim with
        your branch as on 6/3/2021. I have patiently waited for more than a
        month and on 7/4/2021 I received a death claim of Rs 162149 against
        sum assured of
        Rs 182500/-. On enquiring about the short amount received I was given
        the print out of death claim calculation as per which amount of Rs
        20185/- has been credited to my husband's saving account in Central
        bank of india against annual pension on 3/4/2021 and also amount of Rs
        40370/- deducted towards pension payment to my husand as on 1/4/19 to
        19/2/2021 as per the calculation sheet.

        Also I would like to inform you that on asking about the calculation
        of death claim none of the available concern staff was able to give a
        satisfactory revert and asked me to visit LIC office at Janpath, New
        Delhi for further queries as they are not clear about calculation.

        First of all I would like to ask you why should I go to Janpath office
        for further queries when my service branch is 11F B-85, Defence Colony
        New Delhi-110024. It is the responsibility of your staff to provide me
        satisfactory revert from Janpath branch if they were not sure about
        the system calculation, moreover one of your staff member has made an
        sarcastic comment that I am lucky to atleast receive sum of Rs
        1.61Lacs.

        Pls note that LIC of india is not doing any charity to me by giving
        the death claim which is my legal right. As far as my understanding is
        concern I am eligible for total death claim of Rs 182500/- along with
        due pension due from 2020 till 19/2/2021 i.e from last pension date
        till the date of death of my husband. Moroever LIC is also liable to
        pay interest on due amount due to delay in settlement of death claim
        which at the end has
        been settled short and that too within 32 days in case of natural
        death which by any standards is not justified.

        I being the widow and Senior citizen urge the concern authorities to
        look into my request and provide the total due amount along with
        interest to me without wasting any time and be true to your words
        "Zindgi ke saath bhi aur Zingagi ke baad bhi" which is looking just in
        advertisement but not in reality.

        Regards
        Manju Mago (Nominee)
        Mob No-[protected]
        Email id-a.[protected]@gmail.com
        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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          K
          Karthikmalabar
          Apr 9, 2021
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          Got agent code in LIC from Kulithalai branch (75B). Agency code is 0242375B.
          My date of Appointment is 31.01.2011. I dont source any business and my code got terminated on 01.02.2012.

          I joined in HDFC Life insurance as onroll employee in 2014. HDFC Life Company recently checked my PANCARD Number and says my code is still active in LIC
          (While checking in PANLOOKUP). I approached Kulithalai branch in October 2020 and gave a written statement and they issued Form 1-C. Thereafter also my code shows active.

          After somedays I was asked to go to Tanjavur division office. I approached division office in Tanjavur and asked to eliminate my LIC agent code. They says it's in archieve and we cannot able to delete. Still my LIC Agency Code shows active while checking in PANLOOKUP.

          I humbly request your support to sort out the issue and help to secure my job

          Below attaches the copy of FORM 1-C

          Looking forward to hearing from you

          Thanks & Regards
          R.Karthik
          +1 photos
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            K
            Karthikmalabar
            Apr 9, 2021
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            Got agent code in LIC from Kulithalai branch (75B). Agency code is 0242375B.
            My date of Appointment is 31.01.2011. I dont source any business and my code got terminated on 01.02.2012.

            I joined in HDFC Life insurance as onroll employee in 2014. HDFC Life Company recently checked my PANCARD Number and says my code is still active in LIC
            (While checking in PANLOOKUP). I approached Kulithalai branch in October 2020 and gave a written statement and they issued Form 1-C. Thereafter also my code shows active.

            After somedays I was asked to go to Tanjavur division office. I approached division office in Tanjavur and asked to eliminate my LIC agent code. They says it's in archieve and we cannot able to delete. Still my LIC Agency Code shows active in while checking in PANLOOKUP.

            I humbly request your support to sort out the issue and help to secure my job

            Below attaches the copy of FORM 1-C

            Looking forward to hearing from you

            Thanks & Regards
            R.Karthik
            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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              N
              nimesh365
              from Delhi, Delhi
              Apr 6, 2021
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              Address: LIC Balasore, Odisha

              Sir
              I have opened a policy on 28/04/2018 in the name of my son Sri Aditya Narayan Bhukta

              The name of the plan is New 814 New Endowment Plan.
              The premium amount is 6337/- (including GST).
              I am to bring to your kind notice that though it is going to be almost three years but yet I have not received my Policy Bond.
              Therefore I am to request your good self to see to it that I get my Policy Bond at the earliest for which I shall remain grateful to you.
              Thanking you in anticipation.
              Yours faithfully
              Narahari Bhukta
              At- Haraspur
              PO.- Kshirochora
              Via- Remuna
              Dist. Balasore
              PIN- 756 019
              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                A
                Ajay K Verma
                Apr 5, 2021
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                Address: Dabra gwalior mp

                Sir, My policy as given above has matured on 28/03/2021 . I have submitted my original policy documents with required formalities on dt. 24/03/2021 and get a receipt of it . It is very shameful and careless working of Dabra [ gwalior] branch staff that till today they could not prepared my maturity amount and it could not credited to my account. While I enquired about my payment, branch staff even BM Shri R K Saxena told me in a very rude manner that you have to submit a cancelled cheque and passbook photocopy to confirm your authenticity . I tell them I have active NEFT and you have credited my two money back amount. They just want to harass me and looking greedy as they threatened me that no one can help you .
                +2 photos
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                  V
                  Vasant Yamgar
                  Apr 2, 2021
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                  Address: Mulund

                  My main agency terminated 1st Jan 2018, still showing iodine website my pan I want to my Panda touch on portal site
                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                    M
                    Muthu Selvam
                    from Chennai, Tamil Nadu
                    Mar 28, 2021
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                    LICHFL waiver of EMI for pensionaers

                    The announcement of waival of EMIs for Govt pensioners proves our Govts negligent and arrogant approach to common public. Already they are paid fat and also got bribes and all other faci.ities. On what basis this is done; dont they care for common poor man, shareholders, . Is it done for votes, Is this Govt also rotten like before? Does LICHFL has approval for announcing this measure? This is atrocious cheating public money....
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                    H
                    Hari hemanth
                    from Sathupalli, Telangana
                    Mar 27, 2021
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                    I am paying Lic premium through online procss it shows this policy donot recorded in records. how to pay online please suggestion me.

                    [protected] Details entered are not matching with our records, please retry.
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                      P
                      Pushkarrajbahety
                      from Mumbai, Maharashtra
                      Mar 26, 2021
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                      Professional Tax & Group Insurance is deducted for LIC Agent without notice.
                      It has been over 5 years working with LIC and too date only TDS has been deducted but this is for the very first time Professional Tax has been deducted and I have not availed Group Insurance but the premium has been deducted from commission.
                      Agency code 3516897
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                        R
                        Raman E
                        Mar 25, 2021
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                        Sir.
                        Name. E Raman my policy no[protected]
                        I mistaken by two times premium amount 14562.₹ HDFC credit card please one premium amount return.
                        Translation Id 1 no. 07800367700319011582266. Date.19/03/2021
                        Translation Id 2 no.
                        09999999980318000188810. Date.18/03/2021
                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                          Raman E
                          Mar 25, 2021
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                          Sir.
                          Name. E Raman my policy no[protected]
                          I mistaken by two times premium amount 14562.₹ HDFC credit card please one premium amount return.
                          Translation Id 1 no. 07800367700319011582266. Date.19/03/2021
                          Translation Id 2 no.
                          09999999980318000188810. Date.18/03/2021
                          +1 photos
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                            Raman E
                            Mar 25, 2021
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                            Sir.
                            Name. R Latha my policy no[protected]
                            I mistaken by two times premium amount 14053.₹ HDFC credit card please one premium amount return.
                            Translation Id 1 no. 07800367700319011582258. Date.19/03/2021
                            Translation Id 2 no.
                            09999999980318000188802. Date.18/03/2021
                            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                              J
                              Jagdish Kadivar
                              Mar 24, 2021
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                              Irda pls remove pan from irda portal Respected sir, My name is jagdish Kadivar
                              My agency code-0582811
                              Already terminet in 2015 but still pan no show in irda portal

                              Pls do the need ful.
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                                Jagdish Kadivar
                                Mar 24, 2021
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                                Address: Sadhuvasvani, Rajkot

                                Irda pls remove pan from irda portal Respected sir, My name is jagdish Kadivar
                                My lic code also terminet but still Pan no show in IRDA portal.

                                Request to remove my pan no in IRDA portal
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                                  Ravi Telidevara
                                  Mar 24, 2021
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                                  My policy was matured for payment on 01.02.2021. Policy No. is .[protected] issued at your Srikakulam (ANDHRA PRADESH) Branch. I am trying to contact that branch over phone but no one is responding.
                                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                    Shimna M
                                    from Mumbai, Maharashtra
                                    Mar 23, 2021
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                                    Hi Team,
                                    Good day, hope you are doing great and safe.

                                    It gives me deep displeasure and concern, to kindly draw your kind attention to a newly created policy (policy number[protected] UMANG scheme
                                    .
                                    Grievance im looking forward to is as follows:
                                    I was informed that, the scheme has a 15 year tenure post which an amount of 80, 000/- annually shall be credited to my account until life survives.

                                    Owing to above communication both electronically and physically the premium of march and april was paid on last friday 19-mar-2021 / Monday 22-mar-2021

                                    To my surprise and disappointment the insurance receipt shared shows D.O.M as 2092 which was absolutely not consulted or communicated to me . hence it gives me deep displeasure that, the first LIC account opened with great hope and dreams have shattered.

                                    Respecting your valuable time, I request your kind help in this matter at the earliest since trust has been a stake at this point of time.
                                    I would like to seek an explanation for the same and if the D.O.M added without my consent cannot be changed, I urge to kindly return my amount paid since It would be unfair to keep in the policy which is manipulative.

                                    Please let me know if PFA LIC Copy(joined on 22 march 2021, not able to attach due to size issue : policy number mentioned above ), electronic evidence of policy details communicated to me is needed and transaction details if needed .

                                    Eagerly looking forward hearing from you .

                                    Best Regards,
                                    Shimna
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                                      Subhata Saha
                                      Mar 22, 2021
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                                      Address: LICI, COB.BRANCH( WEST BENGAL)
                                      Website: www.licindia.in

                                      Paid premium receipt for March, 2021 Qtr.has not been received but acknowledgement received for online debit card ( SBI visa)Payment for LICI Policy NO.[protected]
                                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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