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Life Insurance Corporation of India [LIC] Complaints & Reviews

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Updated: Oct 18, 2025
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Life Insurance Corporation of India [LIC] reviews & complaints page 42

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V
Vishwajeet Saxena
Oct 27, 2020
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Dear Sir

Myself Vishwajeet Saxena LIC agent, code 10328 12 B has resigned on 30:12:19 & was accepted on 06: 02: 20 Please update my status ( lic agent 10328 12B) on irda portal.

Also i am not getting any renewal commission on my business as my agency is more than 5 year old it should be paid to me .

Your intervention is requires.

My Phone no is-[protected]
My Pan No is--AZLPS5665B

Warm Regards
Vishwajeet Saxena
Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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    Sailajavuyyuru
    Oct 25, 2020
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    I have paid the premium amount of Rs.6, 125/- in the month of July. Unknowingly i have paid twice the premium amount on the dates of[protected] and on[protected]. The amount paid on[protected] was deducted from my bank account but in the LIC transaction this amount is not reflected but the amount paid on[protected] was reflected. So I request you to refund the concerned amount.
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      M
      Mahesh2020
      Oct 23, 2020
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      This login page is not working https://customer.lichousing.com/login.php i submitted my application last month but till now no update from LIC HFL. I raised several service request and complaints but no update; for the last one week i was not able to login to LIC HFL customer portal can you please let me know any contact to resolve this issue?
      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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        R
        Raman332296958
        Oct 22, 2020
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        Address: Ring road mall, Sec 3 Rohini, New Delhi-110085

        Dear team,

        My policy number is[protected] & it was matured on dated 09.10.20 & I was sent the original hard copy Bond on dated 08.10.20 through speed post EU[protected]IN & it was delivered on dated 12.10.20. Still we don't have any update.
        Request you to please process asap.

        Regards,
        Krishna Ranjan Kumaresh
        [protected]
        [protected]@gmail.com
        +1 photos
        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
        Oct 27, 2020
        Updated by Raman332296958
        Still we have no update...

        Team please look into it..

        Regards,
        Krishna Ranjan Kumaresh
        [protected]
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          Ediga sivasree
          Oct 21, 2020
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          Address: kurubarahalli kalyandurg mandal anantapur.
          Website: doublepayments..

          Sir i am ediga sivasree my policy no is[protected]. i am taking for new policy but october 2020 11and 15 dates double payments debited my account please solve this problems...

          1.11/10/2020 debited A/cNo- **7367 -Rs-1205.94 debited on 11/10/20209through phone pay i will paid).

          2.A/C no- **7367-Rs -1206 debited on 15/10/2020 (ECS)
          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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            S
            ShaileshVasani
            Oct 20, 2020
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            Ref : Policy No.[protected]

            I have made lic premium of Rs. 6392/- on 06.10.2020 online through Amazon.in via Credit card no. xxxx xxxx xxxx 3007 & receipt of successful payment also received from Amazon with operator Ref.No. 9635345.

            Still status of policy shown unpaid.
            +1 photos
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              S
              Sailajananda Jana
              from Delhi, Delhi
              Oct 20, 2020
              Resolved
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              Address: LIC, 18/1 Manujendra Dutta Road, Dum Dum Branch office, Kolkata 700028

              Dear Sir/ Madam,

              I submitted surrender request of two policies as[protected] &[protected] on 13.10.2020 with all supporting documents including original bonds for processing but as of now Dum dum branch (42D) of LIC has not taken any action on it. Since I am located outstation it is not possible visit again for further follow ups. However several time I am sending reminder mails for doing the needful.

              In this situation i am helpless and request your intervention for immediate processing of my surrender request of both policies.

              Attaching herewith both acknowledged copy of letters.
              Dec 7, 2020
              Complaint marked as Resolved 
              Resolved.. Thanks for your support.
              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                H
                Hrisikesh
                Oct 16, 2020
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                Address: Murshidabad,Berhampore

                I am Harbilash Sarkar, inhabitant of Village : Saheb Bagan, P.O : Radharghat, Dist: Murshidabad, Pin: 742187 . My Lic’s policy no.[protected], Berhampore Branch, Murshidabad. The date of commencement was on 28/03/2010, Date of Maturity is on 28/03/2025 . The Policy is JEEVAN SARAL (WITH – PROFITS), Mode of payment of premium is ‘Yearly’ of Rs. 12010.00 (Twelve thousand ten only).

                Recently Divisional Manager of L.I.C has intimated me with a letter mentioning the new Schedule in which Date of commencement on 28/03/2018 and Date of maturity on 28/03/2033 .

                You are informed that the schedule is mistakenly changed and as a proof the policy’s Bond paper (Deed) is enclosed herewith.

                Therefore, you are requested to verify my documents and bring them back to their previous state.

                Thank You
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                  S
                  Snkmr125
                  Oct 16, 2020
                  Resolved
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                  Resolved

                  Address: Saharsa, bihar

                  Sir i( sonu kumar) have paid my premium amount Rs. 10646/- to upi id- lic.[protected]@hdfc.com on 15th oct 2020 at 6.16 pm. But i could not get receipt or conformation of payment from ur side...
                  Policy no[protected]
                  Transaction id[protected]
                  Please take the needful action.
                  +1 photos
                  Oct 16, 2020
                  Complaint marked as Resolved 
                  Thanx
                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                    B
                    bhaveshkhare
                    Oct 16, 2020
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                    Website: customer.lichousing.com

                    Not able to login for paying EMI amount https://customer.lichousing.com/
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                      S
                      Sandip Saha
                      from Kolkata, West Bengal
                      Oct 14, 2020
                      Resolved
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                      Resolved

                      Address: Barasat Branch office Kolkata

                      My Loan No:[protected] with Lic Housing Finance, I want to transfer balance from Lichfl, to do that other lender needs LOD details holding by Lichfl, but I am not getting any reply from their branch office Barasat Kolkata, as well as their RO and customer care office. Kindly help me to get LOD details so I can process my balance transfer with other lender.
                      May 11, 2024
                      Complaint marked as Resolved 
                      Resolved.
                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                      Oct 15, 2020
                      Updated by Sandip Saha
                      No update from Lichfl yet, please take strict action they don't bother customer to answer.
                      Nov 03, 2020
                      Updated by Sandip Saha
                      No update yet from Lichfl, kindly look.
                      Nov 28, 2020
                      Updated by Sandip Saha
                      Why still no update from Lichfl, last two month they are not helping me, is this something we can expect as. An Indian, this is the reason we are not progressing, please take action.
                      No update from Lichfl yet, please take strict action they don't bother customer to answer.
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                        S
                        Swati Navalkar
                        Oct 13, 2020
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                        Resolved

                        I want to pay loan interest as well as loan repayment against a policy but everytime I get an error saying 'unable to process your request. Please try again later.' I tried to pay by logging in as well as by using quick services but for that policy I am getting the said error.
                        Please resolve this as soon as possible. There is also no other alternative to pay.
                        Oct 14, 2020
                        Complaint marked as Resolved 
                        I just casually checked today and I was able to make payment. There was no communication from their side. I don't know what the issue was. But thankfully, the issue was resolved.
                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                        Oct 14, 2020
                        Updated by Swati Navalkar
                        I checked today and I was able to make payment. Thank you for solving the issue quickly.
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                          devesh1203
                          Oct 12, 2020
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                          Hello Sir,
                          We have taken home loan from RAEBARELI UTTAR PRADESH LICHFL branch and our basic loan details are as under

                          Name of Applicant: kavita Mishra
                          Name of Co-applicant :Devesh Kumar Tripathi
                          Mobile No:[protected], [protected]
                          Loan File No.: [protected]
                          Loan Account Number:[protected]
                          Loan Amount:1000000
                          Loan Sanction Date: 23/1/2020
                          Loan Disbursement( first installment) Date: 31/01/2020
                          Total disbursement amount (Total four installments):950000
                          registered E-Mail ID:[protected]@gmail.com

                          We have done all the necessary documentations regarding the subsidy after sanction of our loan as per suggestion of employee.
                          Please do let us know if anything is still pending from our side in this regard.And if nothing is pending from our side, please do provide us the "Application ID " of our case so that we can track PMAY-Subsidy status online.
                          LIC HFC is saying that, I dont know about 'APPLICATION ID' and we have done all process about PMAY Subsidy.Now Please tell how can we get 'APPLICATION ID' in our case .we have sanctioned construction loan on 23/01/2020(approx. 9 months).ago.
                          please suggest the way to get 'APPLICATION ID' in our case..

                          Thanks and Regards

                          Kindly do the needful on priority.

                          Thanks and Regards,
                          Devesh Kumar Tripathi
                          Mob No.[protected], [protected]
                          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                            N
                            Narayanasamy C
                            Oct 12, 2020
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                            Address: No 502 main road street Cheyyar
                            Website: IRDAI

                            Respected sir/madam,
                            I am mr. Narayanasamy
                            Pan number : ACNPN 3698Q
                            My mob number [protected]
                            I was given licensed advisor code in LIC life insurance company.
                            Due to some family concerns couldn't continue it. Now i got noc from that previous company but still my pan number is not terminated in the irdai portal... I kindly request you to do the needful as soon as possible }

                            Complaint category insurance
                            Irda — request to delete my
                            Previous agency code from irda pan lookup site
                            Thanks
                            Narayanasamy
                            +1 photos
                            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                            Oct 27, 2020
                            Updated by Narayanasamy C
                            Dear Team

                            Still not resolve the problems

                            Please remove my pan IRDAI Portal.
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                              A
                              A S Sastry
                              Oct 10, 2020
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                              For the last two premium payments made in respect of the above policy I am not receiving the relevant receipts from the LIC online payment portal to my email address [protected]@yahoo.com or [protected]@hotmail.com. Also I am not getting OTP on my registered mobile No [protected]

                              Please solve the above issues at the earliest
                              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                S
                                Sonia645
                                from Noida, Uttar Pradesh
                                Oct 8, 2020
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                                Hi sir /mam,

                                My aunty was a customer of lic. One of your agent did fraud with her she inform me about it yesterday. The agent named haque israul and balbir from laxmi nagar branch made her fool. They didn't informed her policies as she is illiterate so it's the lic management's duty to inform her about everything in details as she is old and illiterate. They told her that in lic if she pays installments for some time she will get double of it after 15 years but they didn't tell her anything about other policies and rules. So it's not her mistake if she stops installments early. She just want that the amount she submitted should be returned back to her. She don't have other source of income now so she told about this fraud to me that happened by lic agents to her.

                                Kindly work on it asap and let her get her money asap. And remove such agents from your company who are trying to defaming it.

                                Her lic policy no.[protected]

                                Branch code - 12k

                                Thanks
                                Sonia
                                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                Oct 13, 2020
                                Updated by Sonia645
                                R u guys working on it or not?
                                R u guys working on it or not i still don't get any update over it.
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                                  S
                                  Sayan Mukhopadhyay
                                  from Noida, Uttar Pradesh
                                  Oct 7, 2020
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                                  Address: Kolkata, West Bengal

                                  Dear Team,

                                  I am raising this second complain against LIC Housing Finance Limited (LICHFL). Please find the details below.

                                  I am having an ongoing loan from LIC HFL with no dues. I have availed the moratorium facility (as per RBI guideline). Prior to my last complaint and till July 2020, I was paying the rate of interest as 9.9%. I had to pay additional Rs.5900 as Reschedulement charges for a Change of Rate of Interest. On 6th August, 2020 I had paid the said amount(Rs.5900) as Reschedulement charge to LIC HFL to Change ROI. I had received an auto-generated receipt as a successful online payment of the same. But there was no description or particular of the payment in the receipt, I received. Presently I can observe that the rate of interest has been reduced for me from 9.9% to 7.95% as per the information present on my LIC HFL Portal dashboard.

                                  After the moratorium period got over, when I tried to pay my September 2020 EMI via online portal, I was asked to pay the Reschedulement Amount(Rs.5900) again along with the EMI amount. This is rather injustice. As a result I took the below steps and tried to reach them for an explanation but in vain.

                                  - Since Sept 12th, I had dropped at least 10 emails(from my registered email id) to LIC Customer support team and even to the Area manager. Till today I have not received any reply or response from them regarding the issue.

                                  - I tried to raise a Service Request(through LIC HFL portal) but the same has been disabled by LIC HFL without any reason.

                                  - I tried to reach my LIC loan agent and he somehow managed to make me talk with someone(may be from the collection team) and his behavior is extremely rude with no intention to help. As per him, the Reschedulement Amount I paid on 6th August, was wrongly accepted by LIC HFL and the same has been added as a loan Interest payment. He even sent me an updated ledger copy of my payment but nowhere it was mentioned the paid amount of Rs.5900 was deducted as Interest payment. I asked him to send me the total interest outstanding amount before and after the day I paid the amount, so that the difference must reflect the amount of Rs.5900. In reply he ordered 'I can't help you, you have to come to LIC HFL office and discuss' and his way of speaking was extremely rude as if the fault was from my side.

                                  - I even asked my agent and that collection guy to let me know any other person who can help or provide any escalation matrix. But till date I have not received a reply from them.

                                  - As per suggestion from my LIC agent for activation of NACH services, I had already sent 7 cheque leaves(via courier service) mentioning the EMI amounts to be paid(for the next 7 months starting from Sept, 2020) to LIC HFL. Till now the NACH has not been activated yet. As per LIC HFL, the NACH can be activated only after this present issue resolves. But I am seeing no lead from LIC HFL till date to resolve the issue, which was their fault only.

                                  Due to this Covid-19 situation and being in home isolation(due to one of my family member's positive test result) I asked their help, but still I did not get any response and getting false excuses in spite of the fault being at LIC HFL end only. Because of this illegal charge from LIC HFL, I have not paid my Sept 2020 EMI yet hoping they will resolve the issue and waive the additional charge of Rs5900. Now the October EMI will also line-up as unpaid. This is affecting my CIBIL score on a daily basis. When I tried to seek help from LIC HFL they are saying 'It's your problem, not ours'. This is real injustice from LIC HFL. May be alike me, lots of other customers are also facing the same issue and LIC HFL is earning in this illegal way.

                                  I don't know why I took the loan from LIC HFL. It is the most third class company with zero customer support and illegal charges against floating loans. Please take serious and necessary action against LIC HFL at the earliest.

                                  Thanks.
                                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                  Oct 16, 2020
                                  Updated by Sayan Mukhopadhyay
                                  Dear Team,

                                  Can you provide any further update on this? This is really urgent for me.

                                  Now LICHFL has also increased the tenure of my loan period without informing at all.

                                  Please take serious and necessary action at the earliest.

                                  Thanks.
                                  Dear Team,

                                  Can you provide any further update on this? This is really urgent for me.

                                  Now LICHFL has also increased the tenure of my loan period without informing at all.

                                  Please take serious and necessary action at the earliest.

                                  Thanks.
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                                    Madhavkalra7
                                    Oct 6, 2020
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                                    I have two different user id of lic with two different policies under them. Now while updating the aadhar no. and pan no. online in these user id's one of the user id is not updating because of giving the remark already the same details have been updated in other user id. I want to delete one of the user id and want to add all my lic policies under single user id. Please tell me the procedure how to delete the second user id to enable me to club all the policies under one user id.
                                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                      S
                                      Snehal22011991
                                      Oct 6, 2020
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                                      HI sir/mam
                                      I list my application form of LIC AAO 2020.I have a fees receipt.
                                      Kindly help me .Please.
                                      REGESTRATION ID:[protected].
                                      pASSWORD :2WVA7F2T
                                      emailid:[protected]@gmail.com
                                      contact:[protected]
                                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                        renjithrajp
                                        Oct 1, 2020
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                                        I have paid policy premium amount of Rs2922.80 by VPA mode to LIC bill desk and my bank account got debited for the same. But the transaction has not reflected in my policy and I have not received the premium renewal receipt.
                                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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