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Life Insurance Corporation of India [LIC] Complaints & Reviews

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Updated: Oct 18, 2025
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Life Insurance Corporation of India [LIC] reviews & complaints page 40

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R
ram1946
from Mumbai, Maharashtra
Dec 30, 2020
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LIC portal provides online purchase for some funds typically Pension Funds. My first purchase for a Policy[protected] in name of my spouse was a good experience since there was great after purchase service from DO_4 LIC. Based on this I again purchased a policy Jeevan akshay online[protected] but this policy went in for service from DO_3 Santacrutz. The service from this DO3 is poor and never respond to any emails after Purchase. They will Keep mum for all query and maintain a Golden silence to achieve something in life it appears. Observing a Gross error in my Policy i requested for cancellation of the Policy and refund to which also this DO_3 keeps mum with no response. Can anyone be able to move the personnel in this DO-3 at santacrutz Mumbai notorious for the Poor service. Lessen from this is never buy online since if it goes to DO_3 by chance you will die in chasing them.
Jan 5, 2021
Complaint marked as Resolved 
They provided prompt action on the refund.
Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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    Kamal Bisen
    Dec 30, 2020
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    I paid my invoice of Rs.105714 via net banking on 29/12/2020, but my id didn't got updated invoice is seen unpaid but the amount has already been deducted from my account
    Summary Id:93599743
    My merchant id :A03286976
    Name :- J. T. Bisen
    Note:- please look into this my work is stuck
    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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      1
      1Ajay
      Dec 29, 2020
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      Address: Ghosi pin-275304

      सेवा में,

      निवेदन है की मै प्रार्थी अजय कुमार राय ग्राम+पोस्ट-पीरुथ सिंह पूर जिला मऊ उत्तर प्रदेश का निवासी हूँ!मेरा छोटा भाई अजित कुमार राय आसाम राइफल की 39वी बटालियन मिजोरम में तैनात थे, जिनकी 18अगस्त 2014 को गोली मारकर हत्या कर दी गयी, इस हत्या के संदर्भ में नुप्पा थाना जिला चम्फाई मिजोरम में एफ आई आर दर्ज है जिसका नo=28/2014 है.इस हत्या के सन्दर्भ में गुवाहाटी के आइजोल बेंच में भी मुकदमा चल रहा है जिसका CNR NO-
      GAHC[protected]मेरे भाई अजीत कुमार राय के नाम से L I C घोसी ब्रांच में दो पॉलिसी है जिसका दावा राशि हमें नहीँ दी जा रही है! लगभग 6 वर्ष हो गये और हमने सभी कागज भी ब्रांच में दे दिये, लेकिन ये लोग बहाने बाजी कर रहे है!अत:श्रीमान से निवेदन है कि दावा राशि 6वर्ष के ब्याज के साथ दिलाने की कृपा करें और प्रार्थी की समस्या का समाधान अति शीघ्र कराने की कृपा करें!
      पॉलिसी नo[protected], , ,[protected] मोबाइल नo-[protected]
      +1 photos
      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
      Jan 02, 2021
      Updated by 1Ajay
      No response received from LIC customer support ?
      Jan 10, 2021
      Updated by 1Ajay
      Response not received yet from LIC team...
      Jun 12, 2021
      Updated by 1Ajay
      No response received from LIC customer support ?
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        asfddasdfasdfasdf
        Dec 29, 2020
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        Unable to connect to the network, please try again later.
        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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          asfddasdfasdfasdf
          Dec 29, 2020
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          Unable to login.
          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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            S
            Syed Imtiyaz Alam
            Dec 28, 2020
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            Not able to connect to portal. getting this error "Unable to connect to the network, please try again later"
            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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              M
              Mayank Diwakar
              from Powai, Maharashtra
              Dec 28, 2020
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              The amount has been debited from my account but still, my payment is incomplete. my insurance premium payment is incomplete for policy no[protected], please resolve my problem as soon as possible.

              I used amazon pay for my insurance premium payment.

              my Punjab national account number is [protected] from which the amount was debited.

              please give me a refund for my incomplete payment as soon as possible.
              +2 photos
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                M
                Mayank Diwakar
                from Powai, Maharashtra
                Dec 28, 2020
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                The amount has been debited from my account but still, my payment is incomplete. my insurance premium payment is completed for policy no[protected], please resolve my problem as soon as possible.

                my Punjab national account number is [protected] from which the amount was debited.

                please give me a refund for my incomplete payment as soon as possible.
                +2 photos
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                  M
                  Mayank Diwakar
                  from Powai, Maharashtra
                  Dec 27, 2020
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                  The amount has been debited from my account but still, my payment is incomplete. my insurance premium payment is not completed for policy no[protected], please resolve my problem as soon as possible.

                  my Punjab national account number is [protected] from which the amount was debited.
                  +2 photos
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                    U
                    umeshjitsu
                    Dec 26, 2020
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                    Please provide my login details having policy details
                    no[protected] basic of New endowment plan. How to retrieve my old user id and password also i forgot my old mobile no.
                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                      N
                      nitin doctor
                      Dec 26, 2020
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                      Address: parle mumbai

                      I have two annuity policy for which I yet to receive existence certificate which will delay my annuity.

                      Rregards

                      Nitin Doctor

                      [protected]@gmail.com

                      [protected]
                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                        T
                        T K Narayanan
                        from Bengaluru, Karnataka
                        Dec 24, 2020
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                        Address: Tirchy branch, Tirchy

                        Dr.Maivizhi chelvi borrowed housing loan from LIC Housing Finance Limited (LICHFL), Trichy branch and LICFHL had received all the Original documents. The Loan was closed on 05/12/2008. LIC HFL failed to issue both Loan Closure Letter and original documents.

                        Currently, Dr.Maivizhi Chelvi has sold the property to T.K.Narayanan and J Rajalakshmi, who are the current owners of the Property. the current owners along with the earliest owner are following up with LICHFL from past 12 years, have sent Legal Notice demanding and requesting for return of original documents.

                        LICHFL is being negligent and not responding to any of the requests.
                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                          R
                          Rrr_maths
                          Dec 24, 2020
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                          Address: H.no:8-8-406/1,SRIRAMNAGAR COLONY, NEAR KHARMANGHAT, HYDERABAD-500079

                          Deactivate my spouse a/c id:sujatharam.g75 and to my a/c:raghuram_g75, polacy no:[protected], premium:5519
                          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                            M
                            M Deva kumar
                            from Delhi, Delhi
                            Dec 22, 2020
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                            Hi, this is the bring to your notice that the employees especially at JC road and Malleshwaram branch in Bangalore are not customer friendly, instead they are arrogant irresponsible in terms of dealing with customer. I had horrible experience both at Malleshwaram and JC road when I went their to submit my policy bond against the loan. Previously I had taken loans 4 times without any issue, but this time dated 18 th Dec 20 they made me mental torture by saying that we can't give loans due to change in the bank or merging of bank signature and all unnecessary question both branch. When I asked them politely they were very rude in their behavior as well.
                            Finally my LIC agent madam came and she took my documents and finally I got the loans with the help of my agent.

                            One more important note I had cleared my loans against my policy number 61576833 in the month of oct 5 th for which I didn't got my LIC bond till date for which I had to approach the LIC office at JC road branch they made me to wait for more than 2 hr when I approach and asked the reason they told that they have misplaced and it would take time.

                            I don't why is that I had enrolled for LIC policy when I told that I want to surrender the policy they told me it's your wish and you can do that.

                            This is the way you treat your customers when you need Policy you people beg and give all assurance that you will support us whenever required.

                            My request us you need to focus more nad train all your people or employees on customer service training especially those who are old and working from long time on customer service and how to deal and interact with them

                            Even iam also from customer service Industry I ensure that all customer who walks in to my showroom gets world class customer experience whether it's a purchaser or non purchaser.

                            Remember the quote Grahak Devo Bhava

                            Customer is an most important athithi in our premises, he is not an interruption to work he is a purpose of it. We are doing a favor by serving our customers instead customers is doing us a favor by giving us an opportunity to serve them. Service to customer is service to God.

                            No customer no sales no sales no money no money no salaries.

                            Everything depends on customer service only.

                            Regard
                            M Deva kumar
                            [protected]
                            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                              J
                              Jay Raj Nirmal singh
                              Dec 21, 2020
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                              Website: [email protected]

                              Respected sir,
                              We applied for the loan against the policy no[protected] namely JAY RAJ SINGH .on 27.11.20.
                              When we meet in lic office told me. Due to photo will get from Rajkot .After 2nd request, He told me loan has been passed, on Saturday 19.12.20 transfered in you account.On the asked on Sunday 20.12.20. loan .you will not get as stamp and seal is not present on bond.
                              While policy has been already transfered from Raj code to Etawah up code272. while my father is suffering with both kindney not working.
                              Mail already given to Agra crm and branch manager.
                              Sir, I request you to help me and shortout the problem.Whatever problem is related of office.
                              Regards
                              Jay Raj Singh
                              [protected]
                              [protected]
                              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                              Dec 21, 2020
                              Updated by Jay Raj Nirmal singh
                              Loan has not been passed till today
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                                M
                                Muhsin.nitsri
                                from Powai, Maharashtra
                                Dec 15, 2020
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                                Kindly remove/delete LIC Portal Login User ID for Policy No.[protected] o[censored]rooj Ul Imtiyaz.
                                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                  B
                                  Bency Sam
                                  Dec 14, 2020
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                                  Address: ANU BHAVAN

                                  My name is Babu B Varghese, from Manakkala, Adoor, Pathanamthitta. I have taken 4 LIC policy 10 years ago and the agent told me that I would get protection of Rs 2, 50, 000 Sum Assured after maturity. I had been paid Rs 12, 000 X 4 = 48, 000/ year for 4 different policies. All these policies will be mature on[protected] and I was expected to get 2, 50, 000 X 4 = 10, 00, 000 (Ten Lakh). But I got a paper from LIC says that I should get 54, 000 on maturity and this was mentioned in the document. but I had been paying the amount for the expectation for Ten Lakh upon Maturity, this was conveyed by the agent when I took the policy. I called them, no proper response and I contacted LIC customer care and they said, can’t do anything.
                                  Sir, I was paying this much Rupees yearly to the expectation of a maturity amount and this incident shows that I have been cheated by the agents or indirectly LIC. They have put Rs 2, 50, 000 in the receipt as Sum Assured (SA). Sir, please help me what can I do at this situation.
                                  LIC policy Numbers:[protected],[protected],[protected],[protected]
                                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                    M
                                    Mihir Dodiya
                                    Dec 14, 2020
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                                    My name is Mihir, i am want to pay loan interest of my mom policy for the following details but unable to proceed due to error of details mismatched

                                    Policy Holder Name : SUJATABEN R. DODIYA
                                    Policy Number :[protected]
                                    Premium without tax : 651,
                                    DOB - 01/01/1968,

                                    Kindly help to open account and loan interest pay direct as well as register portal also

                                    My email : [protected]@gmail.com
                                    Contact : [protected]
                                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                      D
                                      diff_2013
                                      from Pune, Maharashtra
                                      Dec 11, 2020
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                                      Address: Mumbai

                                      My relatives pension has stopped since this month. This was applicable under LIC pension policy. I checked with the bank and the account is operational. The life certificate was also submitted in time.

                                      I decided to contact the LIC office at Santacruze Branch Code 887 by phone. I have been trying for last 6 days and no one picks up the phone or they just keep the receiver off the hook.

                                      It's a clear example of lack of customer commitment.
                                      We made a mistake of opening a policy with LIC.
                                      Prospective investors be aware and look elsewhere. Avoid LIC and any of their schemes.
                                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                        P
                                        poornima2604
                                        Dec 10, 2020
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                                        Address: A-48 SECTOR-56, NOIDA, NOIDA

                                        Policy no. 692068
                                        Poornima Mehta
                                        aA48 Sector 56 noida
                                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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