Life Insurance Corporation of India [LIC]
Life Insurance Corporation of India
Customer satisfaction rating: 38%
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5680
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Life Insurance Corporation of India [LIC] Customer Care

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Address
LIC Central Office, 2nd Floor, Jeevan Bima Marg
Mumbai
Mumbai City District
Maharashtra
India - 400021

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
476
down
261
up
165
down
106


Fax:
Fax:
+91 22 2288 4103  

Additional info
Central Zone
Bhopal: +91 75 5267 6254
Gwalior: +91 75 1244 8606
Indore: +91 73 1252 3513
Jabalpur: +91 76 1267 1079
Raipur: +91 77 1258 3062
Satna: +91 76 7222 8100
Shahdol: +91 76 5224 8469

Central Zone
Begusarai: +91 62 4324 5265
Berhampur: +91 68 0229 6390
Bhubaneswar: +91 67 4230 3140
Cuttack: +91 67 1230 7857
Hazaribagh: +91 65 4627 2611
Jamshedpur: +91 65 7232 0564
Patna: +91 61 2220 4067
Sambalpur: +91 66 3254 1388

Eastern Zone
Asansol: +91 34 1225 6012
Bongaigaon: +91 36 6422 8281
Guwahati: +91 36 1263 8404
Howrah: +91 33 2243 4614
Jalpaiguri: +91 35 6125 5443
Jorhat: +91 37 6236 1613
Kharagpur: +91 32 2225 3302
KMDO 1: +91 33 2212 6122
KMDO 2: +91 33 2397 0025
KSDO: +91 33 2334 2708
Silchar: +91 38 4224 1716

North Central Zone
Agra: +91 56 2252 5972
Aligarh: +91 57 1242 0066
Allahabad: +91 53 2240 1854
Bareilly: +91 58 1230 1712
Dehradun: +91 13 5266 8231
Faizabad: +91 52 7824 4261
Gorakhpur: +91 55 1223 0322
Haldwani: +91 59 4626 7886
Kanpur: +91 51 2236 8546
Lucknow: +91 52 2262 4214
Meerut: +91 12 1267 1201
Varanasi: +91 54 2245 4420

Northern Zone
Ajmer: +91 14 5266 1878
Amritsar: +91 18 3255 6658
Bikaner: +91 15 1222 5920
Chandigarh: +91 17 2278 4620
Delhi 1: +91 11 2884 4132
Delhi 2: +91 11 2882 2223
Delhi 3: +91 11 2885 5115
Jaipur 1: +91 14 1274 5834
Jaipur 2: +91 14 1271 3708
Jalandhar: +91 18 1245 9826
Jodhpur: +91 29 1265 7849
Karnal: +91 18 4226 6580
Ludhiana: +91 16 1252 1838
Rohtak: +91 12 6222 8328
Shimla: +91 17 7262 9212
Srinagar: +91 19 1247 5839
Udaipur: +91 29 4248 8581

South Central Zone
Bangalore 1: +91 80 2296 6515
Bangalore 2: +91 80 2296 6812
Belgaum: +91 83 1243 8808
Dharwad: +91 83 6244 1968
Hyderabad: +91 40 2342 0771
Kadapa: +91 85 6224 7017
Karimnagar: +91 87 8224 0597
Machilipatnam: +91 86 7222 3372
Mysore: +91 82 1249 5764
Nellore: +91 86 1232 3072
Raichur: +91 85 3223 2432
Rajahmundry: +91 88 3242 3832
Secunderabad: +91 40 2766 5039
Shimoga: +91 81 8225 1320
Udupi: +91 82 0253 6907
Vizag: +91 89 1253 3211
Warangal: +91 87 0257 9364

Southern Zone
Chennai 1: +91 44 2861 0353
Chennai 2: +91 44 2345 1551
Coimbatore: +91 42 2230 3503
Ernakulam: +91 48 4236 1938
Kottayam: +91 48 1258 0121, +91 48 1258 0102
Kozhikode: +91 49 5272 6006
Madurai: +91 45 2253 7778
Salem: +91 42 7241 1487
Thanjavur: +91 43 6223 3678
Tirunelveli: +91 46 2256 0860
Trivandrum: +91 47 1254 0932
Vellore: +91 41 6222 6718

Western Zone
Ahmedabad: +91 79 2551 1419
Amravati: +91 72 1255 1145
Aurangabad: +91 24 0232 9299
Bhavnagar: +91 27 8242 1963
Gandhinagar: +91 79 2323 8250
Goa: +91 83 2243 8418
Kolhapur: +91 23 1266 1135
Mumbai 1: +91 22 2202 8225, +91 22 6659 9066
Mumbai 2: +91 22 2401 0375, +91 22 3049 2020
Mumbai 3: +91 22 6781 9220
Mumbai 4: +91 22 6659 9233
Mumbai 5: +91 22 2626 7050
Nadiad: +91 26 8253 2134
Nagpur: +91 71 2254 6436
Nanded: +91 24 6222 1777
Nashik: +91 25 3231 7607
Pune1: +91 20 2551 2969
Pune 2: +91 20 2421 7638
Rajkot: +91 28 1248 3210
Satara: +91 21 6222 4708
Surat: +91 26 1280 1407
Thane: +91 22 2582 9702, +91 22 2582 7728
Vadodara: +91 26 5222 5188

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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38%
Complaints
5680
Pending
0
Resolved
2173
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So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon 08:00 am - 08:00 pm
Tue 08:00 am - 08:00 pm
Wed 08:00 am - 08:00 pm
Thu 08:00 am - 08:00 pm
Fri 08:00 am - 08:00 pm
Sat 10:00 am - 06:00 pm
Sun Closed

Life Insurance Corporation of India [LIC] Complaints & Reviews

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It is Regarding Claim for Policy Number :[protected] & three more policies.
I have submitted Claim to LIC Mathura Office on[protected]. Till date I have not received Claim Amount. also not received any information from LIC. All policies are more than 5 years old. Need to settlement of claim asap alongwith Interest till claim settlement.
Regards
Aneet Singh (Nominee)
Jul 14, 2021

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    Premium deducted from my salary for 12/2011 premium but same has been not adjusted . Every month I receive a msg from LIC if India about this gap premium . I visit personally & mailed to the branch for a solution but no result found . Please help .
    Policy no[protected]
    Branch CBO 5 / KMDO I
    Code no. 416
    Jul 12, 2021

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      I have not received the claim under the above policy due in march2021. I have already submitted the life certificate, discharge voucher, NEFT details and PAN card well in advance.
      I am utterly surprised to learn that such a big institution cannot settle the clay in spite of complaining for three months.
      Jul 12, 2021

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      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
      Policy no[protected]
      Policy no[protected]
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        Name: suraj durgaprasad lodh
        lic policy no.[protected]
        date of opening policy:[protected]
        date of maturity:...
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        I took pension plan Jeewan Surakhsha Policy No[protected] on 25 May 2001 from LIC of India. Alongwith the policy a letter addressed to me was given by Branch officer on 26 June 2001. As per that amount of pension option 'E' was Rs 52205/- While on 12th June 2020 I was given a revised sheet for annuity amount of Rs 47360/- for option 'E'. Nowhere in policy or letter dated 26 June 2001 was mentioned that the amount is subject to change based on the market risk or any other reason. Assigning lower pension than what was confirmed and committed in the enclosure alongwith the letter dated 26 June 2001 is breach of trust.
        Since more than a year have written multiple times to various authorities in LIC but without any response.
        As there is no provision to attach the emails and other documents in this complaint box, the complete picture may not be reflected. You may like to seek more detail - my correspondence email ID is [protected]@hotmail.com

        Thanks & regards
        Pushp Khetarpal
        Jul 11, 2021

        Complaint Status

        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
        As no proper resolution has been offered, matter will be taken up with government authorities and fix the accountability
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          Sir,

          I am an employee of SAIL, Bokaro Steel Plant, Staff No-678245. I have taken a LIC policy vide[protected]. Despite of deduction of all premia from my salary, I was paid back only the deducted amount after maturity and loyalty addition was not paid, stating, 'there was a gap in 03/1996'. It was the responsibility of LIC of India to deduct the premium and of the agent to ensure the same. Sir, I am not responsible for this matter. I have attached the statement given by authority of SAIL, Bokaro for your reference.

          I kindly request you to look into this matter as soon as possible and instruct LIC of India management to settle my proper claim.
          Jul 10, 2021

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            Cancellation my lic agent code form irda site...
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            Not sure whether portal is upgraded / under maintenance neither login nor payment through other alternatives are working. Though my policy premium is on due the sites notify a message indicating that either policy is not in due or policy records not found. Why such a large organization portal of the nation not maintained well?
            Jul 10, 2021

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              My father was LIC agent Late. B.V.A. and currently agency is transferred on Nominee name. After transferring, we are not getting Due List and not getting Client List. Without this we are not able to do inform clients about premium due. So, kindly provide due list monthly and provide client list.
              Jul 06, 2021

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                Hello Sir/Madam,

                I have got a phone call from one of the LIC agent 0351111W - Paarth Jain from LIC Branch...
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                I paid the LIC renewal premium amount today, 04.07.2021 and it has been debited from my Bank as well but error page displayed. I have not received the receipt of payment from LIC.
                Policy number:[protected]
                Please do the needful.
                Thank you.
                Jul 04, 2021

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                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                  Dear Sir,
                  I, Deomanti Devi (nominee) my husband name- Late Dr. Dhurkheli Ram (policy No[protected] holder ). My husband...
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                  Hello LIC,

                  It is ridiculous that daily 2 to 3 times, I am receiving this voice calls at all possible odd hours...
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                  Policy No.[protected]
                  Name: Ram Lubhaya Pathak
                  My husband expired on 16 Jan 2021, I have submitted his death certificate on 04.03.2021. There is no update or communication from LIC regarding the same.
                  Jul 02, 2021

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                    My IRDA Licence with LICI it was terminated so please remove my PAN number.
                    Licence number[protected]
                    Name.Naba Kumar Bhagabati
                    Pan number. ASFPB4858C
                    LICI agent code. 07147/482
                    Jul 01, 2021

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                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                      My IRDA Licence with LICI it was terminated so please remove my PAN number.
                      Licence number[protected]
                      Name.Naba Kumar Bhagabati
                      Pan number. ASFPB4858C
                      Jul 01, 2021

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                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                        This is okay to inform us for our dues, but LIC have not rights to speak about our personal life.
                        I don't know the name of telecaller but she misbehave with me and commenting on my personal life... I've call recording of her, in first call she informed me about my dues after a min she called again and commenting on my personal life.
                        This is the number from where I get call [protected] .
                        Jun 30, 2021

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                          Online portal is the worst I have ever seen. There is no option for online nominee update. When I approached to nearest LIC...
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                          Dear Sir,

                          My Policy no is[protected]. It's premium due from 28Dec 2018. I paid Rs.88000 by account transfer and 5000 by cash in Sep2020 to pay my due premium.

                          Till date agent not paid and not responding. i followed him continuously but result is zero. I also met to Gopalganj Branch Manager but he told we are helpless.

                          Agent Detail is as follow:
                          Name: Bachaspati Pandey
                          Agent Code: 02393549

                          Kindly help
                          Jun 29, 2021

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                          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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