Life Insurance Corporation of India [LIC]
Life Insurance Corporation of India
Customer satisfaction rating: 38%
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5702
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Life Insurance Corporation of India [LIC] Customer Care

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Address
LIC Central Office, 2nd Floor, Jeevan Bima Marg
Mumbai
Mumbai City District
Maharashtra
India - 400021

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
477
down
261
up
165
down
106


Fax:
Fax:
+91 22 2288 4103  

Additional info
Central Zone
Bhopal: +91 75 5267 6254
Gwalior: +91 75 1244 8606
Indore: +91 73 1252 3513
Jabalpur: +91 76 1267 1079
Raipur: +91 77 1258 3062
Satna: +91 76 7222 8100
Shahdol: +91 76 5224 8469

Central Zone
Begusarai: +91 62 4324 5265
Berhampur: +91 68 0229 6390
Bhubaneswar: +91 67 4230 3140
Cuttack: +91 67 1230 7857
Hazaribagh: +91 65 4627 2611
Jamshedpur: +91 65 7232 0564
Patna: +91 61 2220 4067
Sambalpur: +91 66 3254 1388

Eastern Zone
Asansol: +91 34 1225 6012
Bongaigaon: +91 36 6422 8281
Guwahati: +91 36 1263 8404
Howrah: +91 33 2243 4614
Jalpaiguri: +91 35 6125 5443
Jorhat: +91 37 6236 1613
Kharagpur: +91 32 2225 3302
KMDO 1: +91 33 2212 6122
KMDO 2: +91 33 2397 0025
KSDO: +91 33 2334 2708
Silchar: +91 38 4224 1716

North Central Zone
Agra: +91 56 2252 5972
Aligarh: +91 57 1242 0066
Allahabad: +91 53 2240 1854
Bareilly: +91 58 1230 1712
Dehradun: +91 13 5266 8231
Faizabad: +91 52 7824 4261
Gorakhpur: +91 55 1223 0322
Haldwani: +91 59 4626 7886
Kanpur: +91 51 2236 8546
Lucknow: +91 52 2262 4214
Meerut: +91 12 1267 1201
Varanasi: +91 54 2245 4420

Northern Zone
Ajmer: +91 14 5266 1878
Amritsar: +91 18 3255 6658
Bikaner: +91 15 1222 5920
Chandigarh: +91 17 2278 4620
Delhi 1: +91 11 2884 4132
Delhi 2: +91 11 2882 2223
Delhi 3: +91 11 2885 5115
Jaipur 1: +91 14 1274 5834
Jaipur 2: +91 14 1271 3708
Jalandhar: +91 18 1245 9826
Jodhpur: +91 29 1265 7849
Karnal: +91 18 4226 6580
Ludhiana: +91 16 1252 1838
Rohtak: +91 12 6222 8328
Shimla: +91 17 7262 9212
Srinagar: +91 19 1247 5839
Udaipur: +91 29 4248 8581

South Central Zone
Bangalore 1: +91 80 2296 6515
Bangalore 2: +91 80 2296 6812
Belgaum: +91 83 1243 8808
Dharwad: +91 83 6244 1968
Hyderabad: +91 40 2342 0771
Kadapa: +91 85 6224 7017
Karimnagar: +91 87 8224 0597
Machilipatnam: +91 86 7222 3372
Mysore: +91 82 1249 5764
Nellore: +91 86 1232 3072
Raichur: +91 85 3223 2432
Rajahmundry: +91 88 3242 3832
Secunderabad: +91 40 2766 5039
Shimoga: +91 81 8225 1320
Udupi: +91 82 0253 6907
Vizag: +91 89 1253 3211
Warangal: +91 87 0257 9364

Southern Zone
Chennai 1: +91 44 2861 0353
Chennai 2: +91 44 2345 1551
Coimbatore: +91 42 2230 3503
Ernakulam: +91 48 4236 1938
Kottayam: +91 48 1258 0121, +91 48 1258 0102
Kozhikode: +91 49 5272 6006
Madurai: +91 45 2253 7778
Salem: +91 42 7241 1487
Thanjavur: +91 43 6223 3678
Tirunelveli: +91 46 2256 0860
Trivandrum: +91 47 1254 0932
Vellore: +91 41 6222 6718

Western Zone
Ahmedabad: +91 79 2551 1419
Amravati: +91 72 1255 1145
Aurangabad: +91 24 0232 9299
Bhavnagar: +91 27 8242 1963
Gandhinagar: +91 79 2323 8250
Goa: +91 83 2243 8418
Kolhapur: +91 23 1266 1135
Mumbai 1: +91 22 2202 8225, +91 22 6659 9066
Mumbai 2: +91 22 2401 0375, +91 22 3049 2020
Mumbai 3: +91 22 6781 9220
Mumbai 4: +91 22 6659 9233
Mumbai 5: +91 22 2626 7050
Nadiad: +91 26 8253 2134
Nagpur: +91 71 2254 6436
Nanded: +91 24 6222 1777
Nashik: +91 25 3231 7607
Pune1: +91 20 2551 2969
Pune 2: +91 20 2421 7638
Rajkot: +91 28 1248 3210
Satara: +91 21 6222 4708
Surat: +91 26 1280 1407
Thane: +91 22 2582 9702, +91 22 2582 7728
Vadodara: +91 26 5222 5188

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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38%
Complaints
5702
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0
Resolved
2174
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So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon 08:00 am - 08:00 pm
Tue 08:00 am - 08:00 pm
Wed 08:00 am - 08:00 pm
Thu 08:00 am - 08:00 pm
Fri 08:00 am - 08:00 pm
Sat 10:00 am - 06:00 pm
Sun Closed

Life Insurance Corporation of India [LIC] Complaints & Reviews

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Respected Sir,

Myself Tapasi Chatterjee, wife of Late Mr. Goutam Chatterjee here from Kolkata claimed the...
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I, Komal Agarwal, daughter of Late Ashok Agarwal, state that I have not been receiving my money back (survival benefit) with regard to my insurance policy which was made on 20th February, 1999 termed as *Children Money Back Assurance- Without Profits*. There has been three dues which I should have received on November 2016, 2018 and 2020 but the same is yet to be received. When I inquired about it, it was found that the death claim has not been admitted and consequently the status of the policy could not be changed from 71 to 61 due to which there is a failure on their part on issuing my moneyback. I have already submitted all the required documents several times including the NEFT details, the Death Certificate and the policy document but there is no reciprocation from their side, hence
I need an urgent reply to my query which has been continuously delayed as I am in deep financial crisis. I should have started to receive my dues since I was 18yrs old and now I am 23, still, I haven't received a single due. Please consider this urgent and help me with it.
Life Insurance Corporation of India [LIC] customer support has been
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    Respected Sir,
    I had applied for detective to turn off my LIC agent code from 2017. They gave me LIC NOC but to this day my code seems to be active but as soon as possible I should turn off my LIC code and detect now my new company Even though termination is going on, I have a problem with my job, but how can I Deactive as soon as possible And by updating the portal, please send me my license and attachment request to solve my problem as soon as possible.

    Details:
    *Name-MAHENDRA RUPCHAND TAYADE
    *PAN NO-AGVPT4750D
    *INSURANCE COMPANY -LIFE INSURANCE COMPANY LTD(LIC)
    *AGENCY CODE-LIC1081496G

    Pls find the attachment

    Regard,
    Mahendra Tayade
    Mob: [protected]
    Life Insurance Corporation of India [LIC] customer support has been
    notified about the posted complaint.
    Pls reply urgent basis and Deactive my irda pan porta LIC Code
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      My pan shows as active as lic agent please remove my Pan from that as I have stopped working since long ... There fore not able to join new company for job.

      Pawan kumar Mishra
      PAN ATGPM0291G

      Regards
      Pawan Mishra
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        Hi. I am Ashwini Sathawane.
        Please remove my pan card from IRDA site as I am facing problems in my new job. So please...
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        By mistake I've created 2 profile under LIC portal and now I can not go back to a single user profile as one user profile can not be deleted. Also I am unable to add Aadhar or PAN to my profile as it is already there in the other user id. I have tried to contact LIC help portal but they did not responded even a single time. I have left the issue like this since 2018 till I came to know about this portal. Hoping to get it sort this time.
        Life Insurance Corporation of India [LIC] customer support has been
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          Lic loan policy No :[protected]
          Loan amount Rs 206000
          My first repayment this year 1)by cheque 15/01/2021 loan...
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          Respected sir/ma'am

          I, Rita Mishra, policy number[protected], recieved the maturity benefit on 23/12/2020 with amount Rs. 25208 . No survival benefit on the amount due in this policy has not been received yet. I am trying to reach out the respective authorities since February and there has been no single response I received yet.

          I therefore request you to reimburse the survival benefit due on 2014 and 2017. For this I shall be highly grateful to you.

          Thanking you

          Regards
          Rita Mishra
          Life Insurance Corporation of India [LIC] customer support has been
          notified about the posted complaint.
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            There are three cash counters in the office. One is for customer/policy holders and two is for LIC Agent. On 23.09.2021 at...
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            Policy Number[protected]
            Respected
            Sir
            i want to inform you that i have a lic policy in your company..( CBO 2(413), , KMDO 1.. Sir my policy renewal date is 23/08/2021..since 1 month grace period, sir i went to the branch on the morning of 23/08/2021 for pay my premium. but after i reached the branch arround 11.30am, i saw that there is no internet link till morning.i will wait untill 2pm. but the link problem as it is same..so today morning i go to nearest branch for pay my premium. But cashier told me that late fine will add today arround 4000...sir this is not may fault..23rd sept i go to branch for pay premium..link falure is not my fault..so i can not pay fine.. please wave my late fee as early as possible
            Life Insurance Corporation of India [LIC] customer support has been
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              Please find and return the double payments made for following LIC Number[protected] debited through SBI.
              First payment...
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              Please remove my customer id from the LIC customer portal.
              details: E-mail: [protected]@gmail.com
              PH.No....
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              Dues not settled against Policy No. GGCA-22638 since January, 2021
              Life Insurance Corporation of India [LIC] customer support has been
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                With all due respect, this is to inform you that, we are continuously requesting LICHFL service branch at Delhi and thereafter...
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                Dear Team...
                I was worked with as a agent in lic 2009 and stop my work same year and my code terminated but pan card not remove . last year I submitted request but not change status so please terminate my code and remove pan card number as soon as possible.
                Pan no. AGBPT4955A
                Branch code..99G
                Licence no...5839733
                Agency code...0223099G

                Regards..
                Manoj Telhande
                Cell [protected]
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                  My monthly premiums are not getting deducted automatically despite opting for the ECS NACH mandate. On checking with my bank, they confirmed that they did not receive the request from the Insurer. Have made numerous followups with the insurer, written emails but people at LIC are least bothered to respond. There is no option to make online payments as the option is disabled from LIC portal. Please advise.

                  Complaint also raised on IRDAI portal on 18-Aug-2021 and still no resolution from LIC.

                  Policy Number:[protected]
                  Name: Juugbir SIngh
                  Life Insurance Corporation of India [LIC] customer support has been
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                    Policy holder Name : Santosh Kumari Jain S
                    Policy number :[protected]
                    Sum assured : 2 lakh
                    Date of maturity :[protected]

                    Our issue is that as of now we have only received 1lakh rupees of the sum assured.
                    But we had got the letter stating that the remaining 1 Lakh rupees would be credited to our account.
                    But we haven't still received the amount due.
                    Life Insurance Corporation of India [LIC] customer support has been
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                      I have paid my premium amount on 31.08.2021 but not received ant receipt
                      Policy no[protected]
                      Life Insurance Corporation of India [LIC] customer support has been
                      notified about the posted complaint.
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                        Sir,
                        I lost my sister on 11th May 2021.She had 2 LIC Policy.We have applied for the LIC claim in 9 June.It is 3 months...
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                        Please help cancellation my lic agent code and need to delete from irda portal

                        D vinod kumar reddy

                        Pan : BURPD9035L
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