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Life Insurance Corporation of India [LIC] Complaints & Reviews

www.licindia.in
1.8
Updated: Sep 17, 2026
Complaints 6295
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2225
Unresolved
4070
So far, so good. Life Insurance Corporation of India [LIC] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Life Insurance Corporation of India [LIC] will keep up the work and continue to help more customers with their concerns even better 🤝
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Life Insurance Corporation of India [LIC] reviews & complaints page 4

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H
hkgiri
from Faridabad, Haryana
May 15, 2023
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P&GS annuity not receiving

Address: LIFE INSURANCE CORPORATION OF INDIA P&GS Dept, New India Bldg, 2nd Floor, S V Road, Santa Cruz (W), Mumbai- 400054.

I have group annuity NO- 091H[protected] with LIC P&GS Dept, New India Bldg, 2nd Floor, S V Road, Santa Cruz (W), Mumbai- 400054.
my pension are not receiving since year 2022 even i had submitted existence certificate...
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U
Uddipta123
from Duliajan Oil Town, Assam
Feb 12, 2023
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Unable to verify mail id and phone number.

When I login to LIC portal, it is asking me to verify mail id and phone number. When I entered the otp received in text message. It is showing as error like
"Unable to connect to this network, please try again later" .

Kindly please resolve this issue....
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R
Ravikanth Dadi
Jan 22, 2023
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They have changed Loan tenure and increased ROI without any notice.

Address: House NO. 2-108, Hydernagar, Kukkatpally, Above TMC, Hyderabad, Telangana 500072
Website: www.lichousing.com

Hello Sir/Madam,

My Name is Ravikanth Dadi, I have taken a house loan from LICHFL in 2019 for 25 years of Tenure with an ROI of around 8. till now they have changed 3 times which include 2 times in the last 3 months without any notice. Also, tenure has been changed to 29 Years. Now ROI changed to 11.05 and the Tenure changed from 2044 to 2048. Please look into this and help me.

Details:
Loan Number [protected]br...
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S
Sarthak Gohil
from Surat, Gujarat
Jan 18, 2023
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Lic levied charges as cd charges in premium

I always pay my premiums online and this time i noticed that there cd charges of rs 125. I tried to make the payment before the due date but it says that policy is not eligible for the payment. This is really very frustrating. Why should i pay anything extra for the issues of lic system. Either allow me to make payment in advance or reverse any cd charges. This policy was on ecs earlier but due to some personal reasons, i had to close the...
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M
Muthulakshmi R
Dec 13, 2022
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Address entered in my page are not correct and Unethical behaviour

Address: LICHFL
Website: LICHFL

R.Muthulakshmi[protected]
LIFE INSURANCE CORPORATION OF INDIA HOUSING FINANCE INDIA LIMITED
In some of the pages loaned property address mentioned is wrong.
I have attached the error page for reference
Daily some people from collection point providing a call annoyingly though I have explained the reason for 20 Min
next colleague for calling from same number and need to know the reason and asking "I...
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P
pavan1988
from Chennai, Tamil Nadu
Dec 6, 2022
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Deactivate my agent code

Respected sir,

My name is pavan vi have joined life insurance corporation of india as an agent 8 years back. I haven't doing any business for that company. My license validity also expired. But my pan number looked up in irda portal.

Applicant name pavan v
Father name vadiraj t r
Date of birth[protected]
License no LIC0228261B-555610
Certificate no -
Type individual
Business...
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4
474Prasanna
Nov 24, 2022
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New user registration- invalid policy status

Not able to register to customer portal, following error is thrown while registering “ invalid policy status! This policy number cannot be used for online registration, please try with another policy number”...
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B
Binokum
from Vadodara, Gujarat
Sep 10, 2022
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Payment Amount debited from account but receipt not received

Website: licindia.in

Date of Payment[protected]
Policy number[protected]
Amount paid- Rs 14695
Today on making premium payment online through LIC website the payment amount was debited form the bank account but neither the confirmation of payment is received by us nor the receipt of payment, although the payment was successful the screenshot of this is attached with this complaint. After a few seconds error page was displayed and then a...
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G
G.vara Prasad Rao
from Khammam, Andhra Pradesh
Aug 13, 2022
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I have agent code in lic so I don't want to do business with LIC, please remove my agent code from irda look up portal

Subject :- cancellation my lic agent code form irda site

I am G.VARA PRASAD RAO, i have agency code at lic of india branch Telangana state, KHAMMAM district and now i have not interested to do in lic and i am not supposed to do business so please kindly remove my pan number and agency code from your portal. My LIC code 06091653 lic of india life insurance company. I am not going to continue agency with life insurance corporation,...
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X
xtrahue
from Kolkata, West Bengal
Jul 15, 2022
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Constantly Showing "Service Error"

Website: ebiz.licindia.in/D2CPM/#directpay/TransactionStatus

I have paid my premium yesterday(14/07/2022) and through Paytm and today, I have been trying to download the Receipt for my payment on the LIC website.
But for the past 7-8hrs whenever I am trying to download the receipt it's showing "Service Error"....
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D
Divi k
Jul 12, 2022
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CD charges while paying lic premium

I have tried to pay before due date it has been not shown any premium amount due later on that today tried once again they are asking to pay CD charge & GST amount extra why i should pay CD charge & GST while i taken LIC policy they have not mentioned those thing now i'm not ready to pay any extra amount...
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R
Rinku Gogoi Bailung
from Dibrugarh, Assam
May 19, 2022
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I want to delete customer portal account

I have two different user id of lic with self policies under them. online in these user id's one of the user id is not updating PAN because of giving the remark already the same details have been updated in other user id. I want to delete one of the user id and want to add all my lic policies under single user id. Please tell me the procedure how to delete the second user id to enable me to club all the policies under one user id....
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V
Vishal Kasa
May 4, 2022
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Unable to verify email Id

When I log in LIC portal, it's asking me to verify the email id, but when I am verifying my email by adding otp it's saying "Unable to connect to the network, please try again later."...
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swarup@1982
from Kolkata, West Bengal
Mar 21, 2022
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Non receipt of property documents

Address: LICHFL BARASAT BRANCH, BARASAT BUSINESS CENTRE BHASKAR APARTMENT ( 1ST FLOOR ) 68/1, K.N.C.ROAD KOLKATA-700124 PH NO- 033-25846674
Website: LICHFL

Sir/Madam

Here We want to raise a complaint against LICHFL for below mentioned reasons:

(a) Our loan account number with LIC Housing is[protected]. Which was closed by us by paying all outstanding dues on Nov 2021.

(b) While clearing the outstanding amount, the Branch staff conveyed that it will take around a month to complete all documentation and, they will handover all original property documents...
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1
11197418
from Kolkata, West Bengal
Jan 31, 2022
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Otp not received from lic

Address: Kolkata

Dear Sir/Madam,
I'm an agent of CBO-10 Branch, now I try to capture policy by Ananda module but I can't complete because of my customer can't receive otp by lic site for ekyc.
Request you please solve the problem as soon as possible....
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G
Gittu Samuel
Dec 14, 2021
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Lic agent missuse my cheque amount

Address: Vadasserikara

SBI Vadasserikara branch. Cheque
Cheque amount Rs 1, 80, 000 for FD and Cheque amount Rs 92, 000 for policy.

1) Ch. No.385380 for Rs.1, 80, 000 dated 26/11/18 has been accounted as follows

a)Loan And interest under policy[protected] on the life of Sri. K. P.Sajimon ( fraud agent) (Rs.97850 –loan & Rs.41743 - Loan Interest)
b)Premium under policy No.[protected] on the life of Sri. Gittu Samuelbr...
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M
MAHejmadi
from NAVI MUMBAI, Maharashtra
Dec 12, 2021
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Stopped payment of superannuation annuity no LS0021429

Address: PLOT NO.7 SECTOR 19A, OPP. MADHAVI CHS LTD, B-404 NAVDURGA CHS LTD

I, Madhav Aithu Hejmadi (Mr. M. A. Hejmadi) have already sent my existence certificate but my pension has been rejected by the bank stating mismatch in my name in August 2021. My Bank account has the name as Mr. Hejmadi Madhav Aithu whereas name as per your records is Mr. M. A. Hejmadi. I am sending scanned copy of my self attested Pan and Aadhar card copy alongwith my bank Passbook first page. Kindly update your records and start my pension...
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R
rajeshcblko
Dec 11, 2021
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Not able to download premium deposited receipt of LIC

I HAVE DEPOSITED THE PREMIUM FOR POLICY NUMBER[protected] but no receipt found in pay direct View/Download Receipt (Completed Transactions Only) site.
May arrange to provide e receipt of LIC premium deposit details are as under
Payment ID: 21 [protected]
LIC Order Number : 28152296
Payment Date and Time:[protected]: 36: 46
Payment through: UPI
Payment Amount(Rs.): 3526. 73...
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B
bpsingh35
from HARIDWAR, Uttarakhand
Dec 5, 2021
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Non-Receipt of monthly Annuity

Address: as above

Annuity No:011M[protected]
I have not received my monthly annuity amount since July'2021.Existance Certificate duly varified by bank has been submitted by me on 06.09.2021 and again on 08.11.2021 to:

Manager(P&GS), P&GS Unit,
LIC of India, 6th &7th Floor, Jeevan PrakashBldg,
K. G. Marg, New Delhi-110001

These certificates have been delivered as per the DTDC confirmation.
Tel Nos:[protected],...
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D
dhumketu
from Mumbai, Maharashtra
Oct 26, 2021
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Credit of my LIC Premium to LIC account

I have a standing instruction for payment of LIC policy premium from my Bank of India account. As per Bank Passbook dated[protected], Rs. 18309/= was credited from my account but not credited to LIC. The transaction details are as below.
TRTR/LIC/298030/V/D[protected].

As this amount was not deducted from my account, I mad online payment for the premium for the same policy on[protected] from my another bank account, to...
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