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Life Insurance Corporation of India [LIC] Complaints & Reviews

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Updated: Oct 18, 2025
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Life Insurance Corporation of India [LIC] reviews & complaints page 78

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S
S Basu Ray Chaudhuri
from Lalganj, Bihar
Aug 29, 2018
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Address: Kolkata, West Bengal, 700034

I have purchased a pradhanmantri vaya vandana yojana policy (No.[protected] on 28.08.2017 for rs.300000 and as per policy issued by you i am supposed to get my 1st yly payment on 28.08.2018. But i have not received the same and on enquiry it is learnt that it is not possible to know when the same will be credited to my bank account.in this context it may please be noted that i am 93 years old retired person and kept my hard-earned money with you having confidence on your services.
Kindly look into the matter and relieved me from my anxieties.

Awaiting reply from your end. For your kind information you may please note that my policy is registered with your branch office no. 43b (Domjur branch office, south japordah, domjur, howrah and the name of the agent is mridul chakraborty (Code 0067543b 0034043)

With best regards

For and on behalf of kali prasad ray chaudhuri

Sekhar basu ray chaudhuri
Be, m. Phil (Env. Sc.), mba (Hr), llb
Visiting faculty of management institutes
Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
Aug 29, 2018
Updated by S Basu Ray Chaudhuri
I have already enquired from the agent of your office and he is unable to give any satisfactory reply. I don't know how the image of LIC can be maintained.
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    H
    HR Pandey
    from Pune, Maharashtra
    Aug 29, 2018
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    Address: Pune, Maharashtra, 410507
    Website: [email protected]

    Namaskar sir. Sir maine aaj syndicate ke account se invice id 66476368
    dated 28/28/2018 ko online transaction kiya tha. Parantu portal nahi
    khul raha tha. To dubara maine invoice upde option me jakar update
    kiya to dubara invoice pending dikhane laga. Phir maine dubara online
    pay kar diya jo details scane karke bheja hua hai. Es tarah se maine
    ek hi invoce ko 2 bar payment kar diya hai. Please mere amt ko
    reverce mere account me jama karne ki kripa kijiye. Thanks by hare
    ram andey [protected]. Thanks
    +3 photos
    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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      S
      Shobhit928
      from Varanasi, Uttar Pradesh
      Aug 28, 2018
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      Address: Kanpur, Uttar Pradesh

      Sir,
      Myself manju gupta and i had taken pension plan on[protected] with policy number xxxxxx129. It has matured on[protected] after that date i got the less amount of pension. But policy bond mension high amount of pension. I have complain several times via writing in lic office but they are not giving satisfied ans. Please take some nesauary action.
      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
      Aug 28, 2018
      Updated by Shobhit928
      Manju Gupta lives in Kanpur
      Sir My policy no is[protected]
      Sir meri policy Mai meri dob wrong hai Mai use change Karna chata hu online pl tel me kaise hogi online change
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        B
        Bhaskar Bs
        from Bengaluru, Karnataka
        Aug 28, 2018
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        Address: Bangalore, Karnataka, 560068

        I was receiving monthly annuity from 24.11 2012 to 24.10.2017 on my jeevan sraksha policy no[protected] dated 24.01.2001 to my sb a/c. But suddenly it is stopped. My bank a/c no remains the same but ifsc code is ioba0000677. My residential address b s bhaskar, 84, aicoboo nagar, 14th main, btm lay out 1st stage, bangalore-560068
        Please look into it.
        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
        Date 10 aug 2018 online payment was done for premium of policy no[protected] has not been credited to this policy till today 12 aug 2018.Already payment has been debited from respective accounts through ref I.d.[protected].
        Till date no confirmation from lic has been given regarding receiving of payment and it's updation to my policy.
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          M
          Mohanreddy.r
          from Visakhapatnam, Andhra Pradesh
          Aug 28, 2018
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          I am g narayana reddy, beneficiary (Nominee) under jeevan aadhar policy[protected] jeevan aadhar benefit paid by69h bo up to 08/2015. Not paid afterwards till now. Lic jajd sczo asked for neft details and adhar for creation of policymastet. We submitted allrequirements to bo aswell as crm dept do visakhapatnam. No response. Kindly settle as early as possible. Iam physically challenged and i can't go to office many times.
          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
          Dear sir i want my agent portel and password please to my email id [protected]@GMAIL.COM AGENT--- GANPATSINH V GOHIL BRANCH--3/869 VADODARA MO [protected]
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            P
            Poonambhosale555
            from Bengaluru, Karnataka
            Aug 27, 2018
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            Hi,

            I registered my lic policies and registeration was successful, next step if i try enrolled my policy under "http://customer.onlinelic.in/cbv/"for cognizant, it shows error that i m not a registered user

            "it seems that you have not yet registered yourself in our customer portal.
            Kindly click here www.licindia.in to create portal-id."

            But i have already registered my policies. Please let me know how to enroll it with employer.

            Please help me to do the needful
            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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              W
              wonder what
              from New Delhi, Delhi
              Aug 25, 2018
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              Website: customerzone_dwarka(at)licindia.comLIC

              I, vikram rawat, have already submitted the nomination letter addressed to the

              Trustees, officers superannuation fund of ballarpur industries ltd thapar housemy father had advised the trustees regarding nomination more than twice in written.. He had sent his request through trustees. But now lic (P&gs), is not processing my claim which is supported by the trustees saying it has no record of nominee.. I have completed all the formalities. I am attaching both the nominations done by my father. It was the duty of lic to take the nominee details from the trustees at the time of issuing of the aforesaid policy.
              I am in a private job, and have two haemophilic children to take care of. I cant go to court to get a succession certificate. I request you to kindly settle my claim at the earliest as the trustees are already supporting my claim.
              I am attaching a letter by lic where it has advised my father to contact the trustees for the superannuation scheme and send his request through them. Since all communication was done through the trustees, my father had informed the trustees regarding nomminating me as the sole beneficiary to this scheme. Hence lic now cant reject these nomination lletters which are addressed to the trustees.
              Also the document s sent by lic to annuitants has not mentioned the issue of nominee in any one of its letters. Hence now it cant claim that the title is open. Please clear my case at the earliest. My email id is vikramrawat. [protected]@gmail.com
              +2 photos
              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
              Dear Sir,
              my policy no is[protected] but till policy not received
              Sir,
              MY MERCHANT ID IS A00954379
              I forget my password
              so plz re send my new password
              it's urgent plz


              thanks you
              amar chand jain
              dalli rajhara
              Lic policy no[protected] premium of Rs1298 /- paid on DT 20/08/2018 but no receipt received Pl take action .thanks.
              Mob-[protected]
              [protected]@gmail.com
              Dear sir/madem i GANPATSINH V GOHIL agent of lic of india with agency code 967869 connected tobranch3/869vadodara please send portel id and pssword to my email id [protected]@94gmail.com please needful to thank you sir mo [protected]
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                S
                Sayan Mukhopadhyay
                from Noida, Uttar Pradesh
                Aug 25, 2018
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                Address: Kolkata, West Bengal, 700078

                I don't know why i took the loan from lic housing finance limited. This lic hfl is the most third class company with zero customer support and illegal charges against floating loans.

                The place of my property is in kolkata but i stay in new delhi. I am trying for the last 3-4 months to change my emi scheme from ecs to online but in vain. Lots of mails and calls i have done but no revert i have received till date. There are some customer care numbers but you have to hold at least 30mins before someone receives your call and deliberately behaves as if they are superiors and we have done a mistake in taking loans from them. Also they have never provided a solution to any of my query.

                Furthermore i wanted to shift my loan to some other bank as my loan is in floating mode but still now lic did not deduct the interest rate. I am still paying 9.5%. While i was trying to shift to some other bank, lic guys are saying i have to pay rs. 6000 and some additional charges to make this happen. This is ridiculous.

                Again saying, the most third class loan bearing body in india is this lic hfl. Kindly raise this complaint as most severe one because not only me, but some of my colleagues and friends are experiencing the same problem.

                Please take some serious and necessary action against lic hfl.
                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                What is CD charges when I am trying to pay online
                My e-service account id is : "s.[protected]@gmail.com", please delete this e-service account as i want to add this policy and maintain it with in my husbands e-service policy.
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                  B
                  bapia
                  from Kolkata, West Bengal
                  Aug 24, 2018
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                  My loan number is[protected], i am unable to login in their customer portal as it is showing the below notification;

                  Customer. Lichousing.com uses an invalid security certificate. The certificate expired on friday, august 24, 2018, 5:29:59 am. The current time is august 24, 2018, 1:56 pm. Error code: sec_error_expired_certificate

                  Kindly register the complain...
                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                  Hi.. In My LIC online profile, I observed that my gender is placed wrongly. Instead of female it is showing male. I was trying to update my details in online but I was unable to update it. Please do the needful.
                  Sir. I(satyendra pratap singh) have paid lic premium for policy no[protected] dated 18/08/1980 Rs-7531.00 thought www.licindia.com.but I don't reciqed any recipt. Till dated and time Rs-7531.00 dated from my account on sum time. Please do the needful.
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                    M
                    mahesh sethiya
                    from Mandleshwar, Madhya Pradesh
                    Aug 23, 2018
                    Resolved
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                    Resolved

                    Address: Jhabua, Madhya Pradesh

                    मेरे द्वारा मेरी विभिन्न पालिसी के विरुद्ध ऋण लिया गया था जिसका भुगतान 01.08.2018 को चेक न. 26038 द्वरा करदीया गया किन्तु एलआईसी कार्यालय, झाबुआ म . प्र . मेरी पालिसी या बिना अकाउंट स्टेटमेंट के नहीं दी जा रही हे बैंक का प्रिन्टर खराब हे तथा मेरे चेक का भुगतान 03.08.18 को हो गया हे
                    महेश चन्द्र सेठीया, कल्याणपुरा, जिला -झाबुआ (, म . प्र ) मोब . [protected], [protected]
                    Sep 10, 2018
                    Complaint marked as Resolved 
                    [email protected] Mob.no.7354881955 Lic oFfice Jhabua No.07392244316
                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                    Sep 05, 2018
                    Updated by mahesh sethiya
                    मेरी शिकायत का निराकरण नही हुआ कृपया यथा शिघ्र निराकरण करावे
                    Sep 11, 2018
                    Updated by mahesh sethiya
                    No, Resolved my complaint
                    Sir, i (surekha Bhagade) have paid lic premium for policy no( ) of rs. 498.98 through www.Licindia.com on 24.08.2018, but i do not received any receipt till. Rs 498.98 debited from my account on same time. Payment id na and lic order no.9577951. Pl do the needful.

                    policy not given even after repayment of loan - Comment #3194034 - Image #0
                    Dear sir
                    my file no. is [protected] in the name of bikash kumar gupta 19/1 cossipore road kolkata-700002 for rs-1090000/[protected]@8.40 p.a. for 240 months please send me statement of loan emi with interest detail and outstanding with month and date for income tax return purpose.
                    please send me a copy on my email- [protected]@rediffmail.com
                    Dear Sir,
                    my policy no is[protected] but till policy not received
                    मेरी शिकायत का समाधान अभी तक नही हुआ है, कृपया निराकरण करवाये
                    महेश सेठिया
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                      P
                      Premraj Theetla
                      from Vijayawada, Andhra Pradesh
                      Aug 22, 2018
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                      Address: Guntur, Andhra Pradesh

                      Myself teetla joshi babu is a employee in apspdcl. I was really worried with the lic beach 705. I have 3 policies in lic policy numbers policy no:[protected],[protected],[protected]. Actually these policies have to be in guntur branch but i dont know when it was changed to gurazela branch 67g without my consent. Only one policy[protected] is in guntur branch now. I took surrender forms of three policies to the guntur branch and they has taken two policy forms without seeing properly. I waited for 2 weeks still they has not done any process. We ll be surrendering the policies as there is urgent need of money but delay in the processes like this would trouble the consumers alot strict action should be taken on the branch 706 of guntur.
                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                      LIC Policy no.[protected] dt.17/08/2017. Plan no. 842. Proposal no. 2892. Issued in the name of RajKumar Sen, under LIC Pension scheme. Rs.60000/- due as annual pension on 17/08/2018. But not yet received.
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                        M
                        Melvin Ross
                        from Bengaluru, Karnataka
                        Aug 21, 2018
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                        Im a employee of Cognizant, on the LIC corporate portal we can register our policies that will be reflected in Cognizant's portal.

                        I get this error post registration

                        It seems that you have not yet registered yourself in our Customer Portal.
                        Kindly click here www.licindia.in to create Portal-ID.

                        I have raised 2 grievances on the Lic portal : [protected] & [protected], but the issue was never addressed and was given irrelevant solutions.

                        I had a call will one of the Lic support team and they stated that the have some back-end issue and it will addressed within that month i.e March.
                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                        Please provide the details of my housing laon no.[protected] with current rate of interest and alo send me the loan status.
                        with principal outstanding .
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                          dayanand saini
                          from Udaipur, Rajasthan
                          Aug 21, 2018
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                          Address: Jhunjhunu, Rajasthan, 333021

                          Hello i have hdfc saving bank account.
                          I am already set the autopay bill from my hdfc credit card.
                          I already paid my lic bill from my credit card. Today[protected] lic without any information again deduct amount from account thats not good according to customer behaviour without bill uploaded or any prior notification why you deduct from my account. Please readd the amount.
                          My amount deduct 5895.74
                          Cheque ref no n[protected]
                          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                          Dear Sir

                          i have two policy no[protected]. but iam befour login id submit.iam missing user id and password. second time submit but repply all redey loging submit.

                          Regards
                          Dharm Raj Singh
                          Policy no[protected]
                          Email - [protected]@yahoo.com
                          mobil no - [protected]
                          rajdharm's reply, Aug 19, 2018
                          Life Insurance Corporation Of India [LIC] — please my new login id not submit

                          1 Review
                          Ra rajdharm on Aug 19, 2018 Mark as Resolved

                          Dear Sir

                          i have two policy no 512107887. but iam befour login id submit.iam missing user id and password. second time submit but repply all redey loging submit.

                          Regards
                          Dharm Raj Singh
                          Policy no 512107887
                          Email - [email protected]
                          mobil no - 9015950835
                          Dear Sir

                          i have two policy no[protected]. but iam befour login id submit.iam missing user id and password. second time submit but repply all redey loging submit.

                          Regards
                          Dharm Raj Singh
                          Policy no[protected]
                          Email - [protected]@yahoo.com
                          mobil no - [protected]
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                            @nkitArora
                            from Agra, Uttar Pradesh
                            Aug 20, 2018
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                            I have two different user id of lic with two different policies under them. Now while updating the aadhar no. And pan no. Online in these user id's one of the user id is not updating because of giving the remark already the same details have been updated in other user id. I want to delete one of the user id and want to add all my lic policies under single user id. Please tell me the procedure how to delete the second user id to enable me to club all the policies under one user id.
                            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                              S
                              shashwatpandey221091
                              from Kollam, Kerala
                              Aug 20, 2018
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                              Address: New Delhi, Delhi, 110010
                              Website: www.licindia.in

                              Sir/madam,

                              This is to kindly inform you that it's been more than 5 months and i haven't received my policy bond yet.

                              Also all benefits whatever mentioned while taking policy has been provided yet.

                              Please find the below details:
                              1. Policy holder name: shashwat pandey
                              2. Policy no. :[protected]
                              3. Plan : new endowment plan (Plan-814)
                              4. Premium : rs.1, 15, 332.00
                              5. Purchase date : 28.02.2018

                              Kindly help to resolve the issue asap.


                              Thanks and regards,
                              Shashwat pandey
                              [protected]
                              Email - [protected]@gmail.com
                              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                Debasmita Mahalanabis
                                from Kolkata, West Bengal
                                Aug 20, 2018
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                                This is to inform you that my name is debasmita mahalanabis. My mother used to have a lici policy of policy number[protected]. I was the nominee for that policy and i have no brothers or sisters to share anything. My mother passed away on 20/07/2014. She had ovarian cancer. I do not have my father as he also passed away in 2000. Therefore i had to do all medical related follow-up and other jobs for my mother when she was sick. And at that time the policy got matured. Therefore i was in no position to claim at that point of time. Several times i went to kalyani, west bengal lici office but the only reply that i got was `dates `they asks me to come on every other dates to do follow-up. They also claimed that due to software related issues it is getting delayed. How can i deal with this everytime. I also work somewhere and it is now 3 years since i am doing this follow-up with lici office. I have deposited original lici bond of that policy/ neft details/ letter /and discharge form.in 10th june 2015.
                                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                  K
                                  Ks23021992
                                  from New Delhi, Delhi
                                  Aug 18, 2018
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                                  Address: 110032
                                  Website: LIC of India

                                  4 policy commenced on 24/10/2005 and the policy no is[protected]/[protected]/[protected]/[protected]. This policy duration is 15 years and the one-time premium amount is 25000.00. Owner name of this policy is mr. Ram rattan gupta. This policy is already claimed by person and the owner has no idea about this transaction. Lic already issue cheque[protected] to lic india name. Please confirm this cheque is issued for which account and this cheque is deducted for who's person. An owner has no idea about this fraud and he is still waiting for his investment outcomes. They have all the documents of policy but no clue for claiming.
                                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                    yogi1339
                                    from Haridwar, Uttarakhand
                                    Aug 17, 2018
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                                    Address: Amroha, Uttar Pradesh, 244221

                                    Sir,
                                    I, Yogendra kumar have paid lic premium for policy no.[protected], Date 13/08/18, rs.13815, through reference, no.[protected] online to www.lic by sbi upi, But I do not receive any recipet till date and time and rs.13815 is debited from my account same time date- 13/08/18, and my upi sbi account shown debited rupees 13815, from my account and lic shown not receive money by me. please do the needful.
                                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                      A
                                      Abhishek Golatkar
                                      from Mumbai, Maharashtra
                                      Aug 17, 2018
                                      Jul 27, 2023
                                      This thread was updated on Jul 27, 2023
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                                      no response on the issue IS escalated as per the lic escalation matrix.

                                      Address: Mumbai City, Maharashtra, 400063
                                      Website: www.lic.com

                                      Below was my query, i have contacts ghe branch offices more than 5 times, also followed the LIC escalation matrix, but nobody responded.I felt central gov employees arr working much better than them.Plz do let me know how could i get faster resolution for my query

                                      Hello Team,

                                      I, Abhishek Golatkar, Resident of Mumbai, taken a LIC policy and issued a cheque dated 11/07/2018 favoring LIC.

                                      The last...
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                                      A
                                      Anitha Rani S
                                      from Bengaluru, Karnataka
                                      Aug 16, 2018
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                                      Hi,

                                      I am facing below issue,

                                      I registered my LIC Policy account[protected] and registeration was successful, next step if I try enrolled my policy under "https://customer.onlinelic.in/LIC_Corporate.html#" for Cognizant, it shows error that I m not a registered user

                                      "It seems that you have not yet registered yourself in our Customer Portal.
                                      Kindly click here www.licindia.in to create Portal-ID."

                                      what to do to enroll my policy
                                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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