Life Insurance Corporation of India [LIC] — complaint regarding giving false information

Address:

Ameerpet, Hyderabad, Hyderabad, Andhra Pradesh, 500084

I had taken a loan from lic hfl bearing loan no :[protected] from lic ameerpet branch, hyderabad. When i took the loan from ameerpet branch, i was told that as the house is still under construction and we haven't got possession yet, only interest would be charged as emi and then after taking possession, whole emi would be charged. But although still 6 months are remaining for us still to take possession, to my utter dismay, whole emi was deducted from my account in this month. Also when i logged into the customer portal, it is showing that emi repayment schedule from april itself. Please find the attached document.

Has lic hfl started giving false information to customers? I am seriously disappointed with the kind of services lic hfl is providing. I am now in financial crisis as i wasn't informed of this earlier and was given false information. Also i am not getting any prior intimation on my mobile number, when the emi would be deducted. I am thinking, i shouldn't have approached lic hfl and should have taken loan from other banks available.