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LimeRoad Complaints & Reviews

2.1
Updated: Oct 6, 2025
Complaints 1212
Resolved
487
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LimeRoad reviews & complaints page 7

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P
patramanas
from Bengaluru, Karnataka
Jan 22, 2022
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Address: Bangalore, Karnataka

There was an offer like buy 2 and get one free. Order No was [protected]. I was get delivered one product where other two products were not delivered to me. Full payment has been done. I had sent email to their customer care and I was given Request No 1372368 and was communicated to get a response within 48 hrs. There’s no response yet. I hv attached the snapshot of the order. Though I hv received one product, it’s reflecting like all 3 products have been delivered. Which is NOT true. Kindly take necessary action and do needful.
LimeRoad customer support has been notified about the posted complaint.
Jan 23, 2022
Updated by patramanas
LimeRoad Customer support team had contacted me and told that they are going to initiate refund for those 2 products which haven’t been delivered to me. I shall wait to see when I am going to get the refund.
Jan 31, 2022
Updated by patramanas
As per Limeroad recommendation, I had initiated LR credit to my bank account but the same amount hasn’t been credited to my bank account yet. It’s still reflecting in LR credits.
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    N
    Navya Reddy Siddhapuram
    Jan 21, 2022
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    Order no: [protected] and [protected]

    Hello,
    I have placed an order of 2 kurthis on jan 12th 2022. I have paid through debit card. it said that the products will be delivered by 23rd jan 2022. so i have been waiting for the call of the delivery agent but i didnt receive any call. so i have tracked my order on 20 jan 2022 and it said that 1 kurthi was delivered on 16th jan which i didnt receive and the other kurthi's delivery got failed and refunded as LR credit which had an option to transfer to my bank account so i clicked that option and again another issue arised which is i didnt receive that refund in my bank account and the status of the transfer shows as completed. resolve this by completing that transfer to my bank account.

    for the first kurthi which says as delivered but i didnt receive the product, i have written mails to [protected]@limeroad.com for support but havent received any response and i didnt know what to do so now i have kept return through app hoping that the issue would be resolved.
    kindly look into the issues and refund all the amount of 2 kurthis to my BANK ACCOUNT AND NOT TO LR CREDITS.
    LimeRoad customer support has been notified about the posted complaint.
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      B
      bhakti_S
      from Faridabad, Haryana
      Jan 19, 2022
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      Address: H. No. D864, Near Shiv Mandir, 60 Feet Road, Chawla Colony, Ballabgarh

      I ordered 02 Miss Rose Matt lipsticks ( Shade No. 2 and 3) against order no. 84316636. Which cost me Rs. 846.

      But I am very very disappointed to say that both the lipsticks were fake and not at all match the shade and packing I ordered. They do not have any shade no. On the packing at all.

      Now it's saying that I can return or replace the product.

      I am uploading the shade I ordered and what I got.

      It's a fake shopping app..don't trust it at all.

      I want my money back or the original and right product
      LimeRoad customer support has been notified about the posted complaint.
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        J
        JayaPrakashK1794
        from Bellary, Karnataka
        Jan 11, 2022
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        Dear Concerned,

        I’m hereby writing to say that, I tried to book sandals (https://www.limeroad.com/navy-synthetic-khadims-p[protected] today morning.

        But unfortunately, the amount got deducted using Google Pay and the order was not placed. Please find the attachment for the transaction details.

        I hope Lime Road is the best shopping website in responding to it’s customers and provides best shopping service all across the nation.

        I request you to please look into it and kindly do the needful at the earliest.

        Thanks and Regards,
        Jaya Prakash
        LimeRoad customer support has been notified about the posted complaint.
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          S
          Sonika Kishor
          Jan 1, 2022
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          Two of my orders are not delivered whereas it's showing as delivered in the app.
          LimeRoad customer support has been notified about the posted complaint.
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            S
            Sravyapicky
            from Nellore, Andhra Pradesh
            Dec 31, 2021
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            Website: Limeroad

            I have returned your products and for refund i selected the bank account but its get credited in lr credits i don't want to shop anymore in that limeroad so i want my money back to my account.. Please kindly refund my money back
            LimeRoad customer support has been notified about the posted complaint.
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              P
              Prasanthkp95
              from Trivandrum, Kerala
              Dec 30, 2021
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              Limeroad is sending me unwanted SMS alerts daily, which is really annoying and irritating. Customers are not given any provisions to delete the account or to unsubscribe the alerts. I don't want this SMS alerts anymore and I want to delete my account from their database.
              LimeRoad customer support has been notified about the posted complaint.
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                M
                Musu mehta
                from Hisar, Haryana
                Dec 30, 2021
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                Order no. [protected]
                There has been a month that return pickup is successful bit i didnt recieved the refund yet.
                I contacted the costumer care through email but they are not helping too.
                Help me and resolve the issue as soon as possible.
                Thank you
                LimeRoad customer support has been notified about the posted complaint.
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                  M
                  Musu mehta
                  from Hisar, Haryana
                  Dec 30, 2021
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                  Order no. [protected]
                  There has been a month that return pickup is successful but i didnt recieved the refund yet.
                  I contacted the costumer care through email but they are not helping too.
                  Help me and resolve the issue as soon as possible.
                  Thank you
                  LimeRoad customer support has been notified about the posted complaint.
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                    S
                    sh2014
                    from HYDERABAD, Andhra Pradesh
                    Dec 29, 2021
                    Resolved
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                    Resolved

                    Ref: Order No: [protected]

                    The above order (containing 2 tops and 1 jeans) placed on Dec 12th, 2021. Only 2 tops were delivered on Dec 25th while the jeans still not delivered as of today 29th Dec. The delivery date goes on extending to 24 hours or 48 hours and now there is no way to track the product from LimeRoad app.

                    Can LimeRoad pleas look into this ?
                    Dec 31, 2021
                    Complaint marked as Resolved 
                    Received the pending order today 31-Dec.
                    LimeRoad customer support has been notified about the posted complaint.
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                      R
                      ReshmaSebastian
                      Dec 28, 2021
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                      Returned a saree of 2772rs.
                      Its showing refund successful.
                      No money refunded
                      I dont want it as LR credit .i would like to get my money back into account .

                      Reshma
                      LimeRoad customer support has been notified about the posted complaint.
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                        U
                        ujwalasawant
                        from Mumbai, Maharashtra
                        Dec 28, 2021
                        Resolved
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                        Resolved

                        Limeroad order no. [protected] did 02/12/21
                        Out of 4 dresses one got cancelled by LimeRoad, One got delivered and Two dresses shown as delivered but i did not receive. I was travelling and on APP it shows delivered, once back home i Could not get two other products at my doresteps/security, when raised complaint no response from Limeroad as they mentioned their channel partner Shadowfax has already been delivered on 16th Dec. Shadowfax also not responding to whom they handed over/countersigned of person? Since last 8 days i am following up with LimeRoad heretohelp email ID but no positive feedback as whole order was prepaid and they do not bother now whether its actually being delivered to customer. Their customer service numbers are all autogenerated and none of the customer service representative attend calls to here our problem and to resolve.
                        Jan 4, 2022
                        Complaint marked as Resolved 
                        My complaint has been resolved by Limeroad by paying refund of non delivered products. Thanks lime road and consumer portal.
                        LimeRoad customer support has been notified about the posted complaint.
                        My complaint has been resolved by Limeroad by paying refund of my undelivered product. Thanks Limeroad and consumer portal
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                          K
                          Kugha Priya T S
                          Dec 22, 2021
                          Resolved
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                          Resolved

                          I have ordered 3 items via gpay but my order was not placed. Its showing no recent orders. I have paid Rs.899.kindly refund my money or place the order
                          Dec 23, 2021
                          Complaint marked as Resolved 
                          I sent the complaint via gmail to them. Then they immediately took my order and send me a mail.
                          LimeRoad customer support has been notified about the posted complaint.
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                            C
                            Customer Care Number:-933-9433-406 Refund Amount in bank complete.
                            Dec 14, 2021
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                            Address: Delhi

                            Fsugh
                            LimeRoad customer support has been notified about the posted complaint.
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                              Customer Care Number:-933-9433-406 Refund Amount in bank complete.
                              Dec 14, 2021
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                              Address: Delhi

                              With different numbers.
                              Once I used limeroad to Buy some product and I made an account on limeroad with my mobile number but after that it's been more than a year and limeroad is still messaging
                              LimeRoad customer support has been notified about the posted complaint.
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                                G
                                geetanjali jajodia
                                Dec 10, 2021
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                                I ordered Light blue
                                cotton
                                blend jeans feom limeroad and i accidentally ordered the wrong size but now my order is shipped but I want to cancel my order.Please I request limeroad to cancel my order
                                LimeRoad customer support has been notified about the posted complaint.
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                                  J
                                  jennifer dabreo
                                  Oct 20, 2021
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                                  I have shopped for more than 5 k and have returned few items, the website shows amount being paid successfully but I have not received any refund amount yet from Limeroad. I need a solution on this ASAP.
                                  LimeRoad customer support has been notified about the posted complaint.
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                                    S
                                    Shru Shah
                                    from Kolkata, West Bengal
                                    Oct 10, 2021
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                                    My order was placed money deducted I didn't get my order I want my money back.
                                    LimeRoad customer support has been notified about the posted complaint.
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                                      P
                                      Princek75031
                                      from Ajnala, Punjab
                                      Oct 9, 2021
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                                      Address: https://www.limeroad.com/?utm_source=google_paid&utm_medium=cpc_paid&utm_campaign=lr_s_brandname&utm_source=google&utm_medium=remarketing&utm_campaign
                                      Website: www.limeroad.com/?utm_source=google_paid&utm_medium=cpc_paid&utm_campaign=lr_s_brandname&utm_source=google&utm_medium=remarketing&utm_campaign=lr_s_brandname_NK_&gclid=Cj0KCQjw-4SLBhCVARIsACrh

                                      Once I used limeroad to Buy some product and I made an account on limeroad with my mobile number but after that it's been more than a year and limeroad is still messaging me On my mobile number. There is no options on their sites to turn promotional messages off and I have tried to reach them through email but they never answered my mail.
                                      LimeRoad customer support has been notified about the posted complaint.
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                                        N
                                        Nisha tripathi 1
                                        Sep 18, 2021
                                        Resolved
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                                        Resolved

                                        Address: Prayagraj

                                        Hi I m nisha tripathi from allahabad I want to complain about lime road that I cant logout my account on limeroad someone fraud is making my account duplicate I'd and when I ordered something they theft offer gold membership discount and which dress I choose they make and sell its copies other costmer near me they chat on WhatsApp and they sell package of my dress which I had choose in it and I can't get dress which i choose and next morning I will see that dress in television which I didn't purchase yesterday and I'm trying to logout this account than I cant do that many cheap girls and ladies who is fraud who is in my background has theft my account and doing modeling of dress which I choose and I had wearing in past they all are fraud who is spoil my hole life my teaching job my singing my selfies my fb account my moj account and my all things they don't doing any job anywhere and and spoiled my all things they don't have any right to show their face... and Gold card I purchased i don't received it they tell me that it is for online use only and this is not any card which to receive .
                                        Sep 18, 2021
                                        Complaint marked as Resolved 
                                        LimeRoad customer support has been notified about the posted complaint.
                                        Today Phone call from Limeroad executive.As per excutive suggest go to the Google and open credit form given bank details.so my refund of ₹824/- which is credit to my account given my bank details.A/c.no.[protected], IFSC.UBIN0800406, union bank of India Belagam branch, parvathipuram, vizianagaram district AP
                                        My return request Brown Loafer shoes order ID.no.[protected] is completed on 28 March 2022.So refund amount ₹824/-transfer to my account number is [protected], IFSC code UBIN0800406, union bank of india, Belagam branch, parvathipuram, vizianagaram district.
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