LimeRoad Complaints & Reviews

Order no. 2503146
On feb 22nd i have self shipped the 3 items..
1) black rayon top
2) blue rayon top
3) white cold shoulder top
From last 1 month till date i am calling limeroad customer care for my refund but they say that within 24hrs or within 1 hr u will get a call from warehouse.. Means everytime whenever i call i hear this but till now warehouse team has not contacted me even one...
In there return policy they have mentioned that within 15 days the product quality check is done... But i m case it's more 45 days till now my refund has not been issued.

May 10, 2018

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Apr 09, 2018

LimeRoad Customer Care's response Hi, we're sorry for the inconvenience. Please be informed that the above-shared order number is incorrect. Please fill in your correct details here: http://bit.ly/2gADZWU and we’ll get in touch with you regarding the said concern.

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Vijay Gurgar

from Rajaldesar, Rajasthan

Apr 10, 2018

Saree Poor proudet and not cuntbul return this product and my money

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LimeRoad Customer Care's response, Apr 11, 2018

Verified Support

Hi Vijay, kindly click here: http://bit.ly/2gADZWU and fill in your details, so that we can help you accordingly.

P

Pavithra L

from Chennai, Tamil Nadu

Apr 17, 2018

[protected]Reference-Id : 143105) i order gown but i received poor quality 100 rupee saaree . when in opened and see i just shocked . i payed 755 please refund my money

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LimeRoad Customer Care's response, Apr 18, 2018

Verified Support

Hi Pavithra, we're sorry for the inconvenience caused. Please fill in your details here: http://bit.ly/2gADZWU and we’ll get in touch with you regarding the said concern.

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I recently bought a cotton top which was not good in quality. So i returned it. But unfortunately i put lr credit in return mode option. I want it to credit through neft. Can you help me out. I have used my credit card for purchasing that top. So according to your policy i have option of getting it back to back account. So want to change my refund mode to neft credit.

May 10, 2018

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Apr 09, 2018

LimeRoad Customer Care's response Hi Neha, kindly click here: http://bit.ly/2gADZWU and fill in your details, so that we can help you accordingly.

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Address: Gurgaon, Haryana

In limeroad i am not selected lr credits for amount refund. But my refund amount is in lr credits please take my account details and transfer it to my account. My refund amount is in lr credits and i don't want your lr credits so please i am requesting to send it to my bank account. Please take my account details and send it to me. I am not satisfied with your dress and services so please send my amount back to my account....

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Address: Kottayam, Kerala, 686018

Website: Limeroad

I had purchased a large size colour shirt (Brand name - la seven) paying ₹723/-. Now, colour of the collar piece is faded during the first wash itself. The quality of the material is doubtful and i am afraid it will start fading all over during subsequent washing. I would like to request you to look into my complaint and arrange replacement of the shirt or refund of amount paid.

Apr 27, 2018

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Mar 27, 2018

LimeRoad Customer Care's response Hi Cyriac, we're sorry for the inconvenience. Kindly click here: http://bit.ly/2gADZWU and fill in your details, so that we can help you accordingly.

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sayam08

from Khanna, Punjab

Mar 27, 2018

Without my work the order has been placed in want to cancel that order I have already filed a complaint regarding it but no work has been done on it till now and I got a message again regarding the delivery of the product just now . so I want to cancel the order kindly cancel i am not in the state to pay for the order.

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LimeRoad Customer Care's response, Mar 28, 2018

Verified Support

Hi Sayam, kindly click here: http://bit.ly/2gADZWU and fill in your details, so that we can help you accordingly.

S

Sandeep Pachange

from Madgaon, Goa

Apr 4, 2018

T-shirt color not match in order

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LimeRoad Customer Care's response, Apr 5, 2018

Verified Support

Hi Sandeep, we're sorry for the inconvenience. Please fill in your details here: http://bit.ly/2gADZWU and we’ll get in touch with you regarding the said concern.

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Address: Saharanpur, Uttar Pradesh, 247001

Website: Limeroad

I want to return my product as the night suit is woolen n there is no mention of such thing.. My order no is [protected]... Return that product as soon as possible...
The quality of product is not good n lenght of the top is short...
At least mention the type of fabric product on ur tag line o[censored]r product.. N size is not perfect as for pregnant lady.. So return my product n refund the money

Apr 27, 2018

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Mar 27, 2018

LimeRoad Customer Care's response Hi Pritishtha, we've already dropped a mail on your registered email id regarding the same. Kindly refer to the mail.

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Shubha Chethan

from Bengaluru, Karnataka

Apr 4, 2018

Quality is very bad and what i seen in the online its not looking great .

totally i am upset with the quality

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LimeRoad Customer Care's response, Apr 5, 2018

Verified Support

Hi Shubha, apologies for the inconvenience. Please fill in your details here: http://bit.ly/2gADZWU, so that we can assist you.

M

Moni Dey

from Khawhai, Mizoram

Apr 4, 2018

I want return and refund my order because it is really of a bad quality. So I request you to solve my problem as soon as possible

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LimeRoad Customer Care's response, Apr 5, 2018

Verified Support

Hi Moni, we're sorry for the inconvenience. Kindly click here: http://bit.ly/2gADZWU and fill in your details, so that we can help you accordingly.

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Website: LimeRoad

Hi, i was browsing through few dresses on limeroad and added it to my cart to view it later. Later on while viewing it i accidentally clicken on confirm order. So i need to cancel the order but can't find any option for it. Please do cancel my order.
I got this message from limeroad when i accidentally place the order: hi alisha nalavade, your order [protected] has been processed.
Please cancel it!

Apr 26, 2018

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Mar 23, 2018

veeru hiremath's response I loss my money so I want refund my amount in my account

Verified Support

Mar 26, 2018

LimeRoad Customer Care's response Hi Alisha, please be informed that the captioned order has already been shipped and we won't be able to cancel it. If you still wish to cancel the order, please refuse to accept the order at the time of delivery.

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veeru hiremath

from Mangalore, Karnataka

Apr 4, 2018

I want my money refunded

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LimeRoad Customer Care's response, Apr 5, 2018

Verified Support

Hi Veeru, please fill in your details here: http://bit.ly/2gADZWU, so that we can assist you.

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Iam complaining it for the third time... I ordered a dress few daya back bt as i recieved the parcel the color did not matched at all to what was shown in the picture and i put the complaint very next day... And i got no reply from your side... I got the dress of peach color bt the color shown in the picture was mustard yellow... I qant to return the dress and want refund for the same..
My order number is c[protected]s1
I hope to get the reply soon... Thanku

Apr 19, 2018

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Mar 19, 2018

LimeRoad Customer Care's response Hi Anu, we've already dropped a mail on your registered email on the 26th Feb'18. Kindly refer to the same.

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Anamika Sonker

from Agra, Uttar Pradesh

Mar 27, 2018

I have not choose refund in my lr credits dear limeroad please refund to my personal account

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LimeRoad Customer Care's response, Mar 28, 2018

Verified Support

Hi Anamika, kindly click here: http://bit.ly/2gADZWU and fill in your details, so that we can help you accordingly.

A

Ayush Churihar

from Dhamtari, Chhattisgarh

Apr 4, 2018

I want to return an item that I purchased from limeroad but I don't have a registered id on limeroad application

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LimeRoad Customer Care's response, Apr 5, 2018

Verified Support

Hi Ayush, kindly click here: http://bit.ly/2gADZWU and fill in your details, so that we can help you accordingly.

J

Jimpi Bora

from Silchar, Assam

Apr 4, 2018

Size is too short

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As i bought this shoe i chosse the size 6uk but i'm not comfortable in this shoe. I want 7uk nd for that i apply for the return nd replacement policy but no step was taken from ur side. My order no was[protected] plz ensure me that this shoe was replace soon as this replacement policy already take soo much time i take this shoe on 28/2/18 nd apply for return/replacement on 29/2/18 its a request
Thank u

Apr 16, 2018

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Mar 16, 2018

LimeRoad Customer Care's response Hi Omprakash, please be informed that the pickup facility is not available at your area pin code currently. We request you please self-ship the product through any courier company.
Further, please refer to the mail we've dropped on your registered email id regarding the same.

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Website: Limeroad

Order (#[protected]) my refund amount has been transferred to lr credits rather than my bank account..I had chosen the option of bank account for money.. then why this happened
Le credits refunded at 11 March 2018
Please transfer money to my bank account
And do it as soon as possible
And make sure this kind of problems didn't appear again
Let me know further process and plz contact me through my email

Apr 19, 2018

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Mar 19, 2018

LimeRoad Customer Care's response Hi, please refer to the mail we've dropped on your registered email id regarding the said concern.

Mar 26, 2018

Updated by Shristyy You have again transferred it to you my Lr credits
What's this?

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Tanuja Ingale

from Mumbai, Maharashtra

Mar 19, 2018

Due to small size I want to return my product.it can't fit.i ordered a black striped tunic.it's not fit in size.it's small .so I want to return it.

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LimeRoad Customer Care's response, Mar 22, 2018

Verified Support

Hi Tanuja, please fill in your details here: http://bit.ly/2gADZWU and we’ll get in touch with you regarding the said concern.

A

Akhila D

from Changanacheri, Kerala

Mar 21, 2018

Hi I want to cancel my order.i don't like it.order number is #[protected]S1.I don't like the item actually..It was an order placed by mistake.so kindly cancel my order before it is delivered .

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Parul Khurana

from Durg, Chhattisgarh

Mar 27, 2018

I am not able to process return of the mentioned invoice bill @reeta khurana 1085 khatiwala tank pls contact @[protected].need amt to be refunded in ac no.ac details attached a copy of chq.pls refund asap

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LimeRoad Customer Care's response, Mar 27, 2018

Verified Support

Hi Parul, we're unable to fetch your order details from the above-shared phone number. For assistance on call, please contact us on 0124-6683700/0124-4420900. Our working hours are 10am to 8pm, 7 days a week.

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Address: 636004

Website: [email protected]

Hi... Without my work in my account i found the one product was added in my orders on cash on delivery basis. Actually it's not my work... Now i don't want that product to deliver to my home... I want cancellation for that product. I am not ready to pay for that... Please make sure that how to cancel the order in the app with steps...
Thanking you.

Apr 16, 2018

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Mar 16, 2018

LimeRoad Customer Care's response Hi Divya, please fill in your details here: http://bit.ly/2gADZWU, so that we can assist you.

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Prabhavathi Shetty

from Bengaluru, Karnataka

Mar 19, 2018

I am not interested that kurthi please cancel it

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LimeRoad Customer Care's response, Mar 22, 2018

Verified Support

Hi Prabhavathi, please fill in your details here: http://bit.ly/2gADZWU, so that we can assist you.

A

Ayesha.

from Bengaluru, Karnataka

Mar 19, 2018

Hi..we are very upset for getting a wrong product..please register our complaint. N help out as soon as possible.

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LimeRoad Customer Care's response, Mar 22, 2018

Verified Support

Hi Ayesha, we're so sorry for the inconvenience caused to you. Kindly click here: http://bit.ly/2gADZWU and fill in your details, so that we can help you accordingly.

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Address: 122001

Website: limeroad.com

Hiii... I am orderd the black shoos the name is snakers but their was a defect in one shoos.. Order dalevery no is [protected]
In a shoos their was a cut outside and i really upset for this.
Give me my money or replace my shoos in which a cut... Replacing my shoos in which the cut out side
If you not replacing my shoos then i never buying in the web limeroad.com i against this websit..

Apr 14, 2018

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Mar 14, 2018

LimeRoad Customer Care's response Hi Lavit, we're sorry for the inconvenience. Please refer to the mail we've dropped on your registered email id regarding the same.

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Alisha Ahmad Ansari

from Gonda, Uttar Pradesh

Mar 21, 2018

I ordered sandals from limeroad but I don't like that, so I return that and get my money back in LR credit but I want to transfer that money in bank account.. Please help me..

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LimeRoad Customer Care's response, Mar 23, 2018

Verified Support

Hi Alisha, kindly click here: http://bit.ly/2gADZWU and fill in your details, so that we can help you accordingly.

V

Venkata Raju Kamarsa

from Rayachoti, Andhra Pradesh

Mar 21, 2018

I want to cancel the order because I want to buy brown watch from ur store but instead I kept an order of orange watch.

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LimeRoad Customer Care's response, Mar 23, 2018

Verified Support

Hi Venkata, please fill in your details here: http://bit.ly/2gADZWU, so that we can assist you.

P

Patel Satish

from Rajkot, Gujarat

Mar 21, 2018

I have ordered a watch from my limeroad. I want to cancel my order. Order no. Is [protected]. Please kindly cancel my order.

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LimeRoad Customer Care's response, Mar 23, 2018

Verified Support

Hi Satish, please be informed that the captioned order has already been cancelled.

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Address: Pune, Maharashtra, 412205

Wrist watch received from limeroad is in bad condition - watch glass separated from watch.
Watch received on 7th march 2018 afternoon. After opening of delivered pocket - the glass of watch found in separated condition from watch.

Limeroad order no. [protected] through delhivery currier services awb no.[protected]

I lunched related complaint on limeroad website, and in their communication they are refusing to give replacement.

Photo is attached for clarification of complaint.

They are not giving replacement.

Apr 9, 2018

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Mar 09, 2018

LimeRoad Customer Care's response Hi, we're sorry for the inconvenience caused to you. Please be assured that our team will get in touch with you regarding the same at the earliest.

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SanguineRose

from Chennai, Tamil Nadu

Mar 13, 2018

Today, I got my backpack-The order number is [protected].
The quality of the bag is really bad.I wanna return it.
I tried to make use of the return option but was not working-What should I do now?

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LimeRoad Customer Care's response, Mar 14, 2018

Verified Support

Hi, please be informed that the refund of Rs.614 has already been initiated from our side. Further, the refund will reflect in your account on or before 21st March'18.

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Order id [24agdpj2791g1zj]_1 and [[protected]]
My refund amount has been transferred to lf credit as refund mode. I had selected this lr credit options by mistake.. But i want my money transfer to my bank account... Please transfer my money to my bank account not to lr

My personal account details - [protected]

Kindly take my personal account details and transfer money to my personal account.

Apr 9, 2018

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Mar 07, 2018

Updated by Prachi Shinde Order Id [24AGDPJ2791G1ZJ]_1 and [[protected]]
My refund amount has been transferred to LF credit as refund mode. I had selected this LR credit options by mistake..but I want My Money transfer to my bank account...please transfer my money to my bank account not to LR

My personal account details - [protected]

Kindly take my personal account details and transfer money to my personal account.

Verified Support

Mar 09, 2018

LimeRoad Customer Care's response Hi Prachi, please refer to the mail we've dropped on your registered email id regarding the same. Nishita!

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Harshit8564

from Kanpur, Uttar Pradesh

Mar 16, 2018

I ordered a white monochrome tshirt of rs499 but was not satisfied with the product so I returned it but instead of transferring refund money in my bank account they transferred it to LR credit. Please transfer it to my bank account.
My refund id is #[protected].

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LimeRoad Customer Care's response, Mar 19, 2018

Verified Support

Hi Harshit, we've already dropped a mail on your registered email id regarding the said concern. Kindly refer to the same.

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Order id [#26818306] my refund amount has been transferred to lr credit as refund mode. I had not selected this lr credit options, then why transfer my money here.

My personal account details - indian bank
Account no is [protected]

Kindly take my personal account details and transfer money to my personal account.

Other online shopping companies do offer this option then why not limeroad.

Apr 6, 2018

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Mar 06, 2018

LimeRoad Customer Care's response Hi Krishna, please refer to the mail we've dropped on your registered email id regarding the said concern.

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Parswati Das Parswati Das

from Duliagaon, Assam

Mar 13, 2018

The product was poor in quality and too small for me, i have sent a mail for return and refund, after receiving my mail they sent a acknowledge and wrote they would contact me within 48 hours, but now 48 hour is over, They have not taken any action against my mail

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LimeRoad Customer Care's response, Mar 14, 2018

Verified Support

Hi Parswati, apologies for the inconvenience. Kindly click here: http://bit.ly/2gADZWU and fill in your details, so that we can help you accordingly.

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Address: Mumbai City, Maharashtra, 400060

I had ordered the product (T-shirt) few days back, i was shocked to see the product once after receiving it as it was completely different in terms of the color and pattern i had ordered.

Worst thing is the return policy, as immediately i had initiated the return request through app, calls.

I was continue receiving the msg that the guy has tried calling u but u were not reachable, till the time the days were not over as per their return policy.

Weird thing was that if i was able to receive the call to collect the other product delivery, then how come i was not reachable at the time of returning.

And the other bad part of lime road is that the customer care officer do not take the request sometimes.

You can call me on [protected], to clear the genuinity of my case.

Regards.

Mar 29, 2018

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Feb 26, 2018

LimeRoad Customer Care's response Hi Anup, we'd like to inform you that we've tried to contact you multiple times via call and SMS. However, we couldn't receive any response from your end. Hence, the return request for the captioned order has been cancelled.

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asha@123

from Ahmedabad, Gujarat

Mar 13, 2018

Please cancel my order for 2 multi coloured crepe a line dress.. order numbe4: #[protected]

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LimeRoad Customer Care's response, Mar 14, 2018

Verified Support

Hi Asha, please be informed that the captioned order has already been delivered.

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Address: East Sikkim, Sikkim

Website: Limeroad

I had bought a pair of shoes but it didn't fit me so i had returned it and the returned amount was in limeroad account but suddenly my mobile is damaged and when i started using new mobile the amount in not shown in the account. So what should i do for that. How to get my money back. The amount was rs 499. I shall be thank ful if it is checked and verified. Thanks.
Tanuja chettri
[protected]

Mar 29, 2018

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Feb 26, 2018

LimeRoad Customer Care's response Hi Tanuja, kindly click here: http://bit.ly/2gADZWU and fill in your details, so that we can help you accordingly.

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Pd Ranjith

from Tadepallegudem, Andhra Pradesh

Mar 1, 2018

I had ordered a navy blue long t shirt which covers the fingers but what I have got is a regular long navy t shirt..

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LimeRoad Customer Care's response, Mar 5, 2018

Verified Support

Hi Ranjith, we're sorry for the inconvenience. Kindly click here: http://bit.ly/2gADZWU and fill in your details, so that we can help you accordingly.

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My refund amount has been transferred to lf credit as refund mode. I had not selected this lr credit options, then why transfer my money here.

Kindly take my personal account details and transfer money to my personal account.

Other online shopping companies do offer this option then why not limeroad.

Your faithful customer,
Dhruti gandhi

Mar 29, 2018

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Feb 26, 2018

LimeRoad Customer Care's response Hi Dhruti, kindly click here: http://bit.ly/2gADZWU and fill in your details, so that we can help you accordingly.

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DrPaulomi Shah

from Vadodara, Gujarat

Mar 1, 2018

Order no was[protected]
i refund it at13 feb by shadowfax

still not getting refund as priviouse commitment to tranfer amount in bank account
i check limroad credit, it is also 0
what is this?
solve immediate
amount 442 rs
hope from your call

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LimeRoad Customer Care's response, Mar 5, 2018

Verified Support

Hi Paulomi, we'd like to inform you that the above-shared order number is incorrect. Kindly share your correct order details here: http://bit.ly/2gADZWU, so that we can assist you.

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Address: 600010

Website: Indian consumer complaints

Plse exchange my damaged yellow art silk saree for a new good piece not excepted such a damaged piece from limeroad as a regular customers i feel very bad negligence of limeroad towards customers. I wish limeroad should check my damaged saree and place for a new one its a purely negligence towards regular customers who buys on the trust of limeroad this is not proper one for limeroad to break the trust of customers after receiving saree when we mail to limeroad there is no proper response towards customers

Mar 29, 2018

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Feb 23, 2018

Updated by balaji Surichetty Received damaged saree from limeroad in spite of mailing to limeroad there is no proper response for the exchange of this damaged saree

Verified Support

Feb 26, 2018

LimeRoad Customer Care's response Hi, we’re so sorry to know that you had an unsatisfactory experience. Kindly click here: http://bit.ly/2gADZWU and fill in your details, so that we can help you accordingly.

Feb 27, 2018

Meghana Lokesh Yadav's response Cloth quality is not gud really worse to wear it

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Happiest soul

from Vadodara, Gujarat

Feb 26, 2018

Hii... By mistake a dress has been ordered on cod basis..now I don't wish to do the cash on delivery payment..
I am searching but unfortunately there is no option available on the site for cancelling the order...I wanted to get my order cancelled before delivery..kindly help me in the cancellation of order..

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LimeRoad Customer Care's response, Feb 27, 2018

Verified Support

Hi, please fill in your details here: http://bit.ly/2gADZWU, so that we can assist you.

M

Meghana Lokesh Yadav

from Channarayapatna, Karnataka

Mar 6, 2018

Cloth quality is not gud so not satisfied want to return this product.plz give us a good product and amout is not at all valid for that cloth its too thin and not even good to look, it was nic in that picture but after ordered when I get that product really very disappointed not a gud quality.thank u

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LimeRoad Customer Care's response, Mar 8, 2018

Verified Support

Hi Meghana, we're sorry for the inconvenience. Kindly click here: http://bit.ly/2gADZWU and fill in your details, so that we can help you accordingly.

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I had ordered a Black coloured printed saree and a Black and red faux Georgette printed saree but the money is not refunded to my bank account. This is the fourth time I am facing this problem . Either you return my money as soon as possible or I will take strict action against you.
Order Id- [protected]
The cost of the saree is ₹1208
My money should be returned soon . I would not like to suffer anymore due to this .

LimeRoad customer support has been notified about the posted complaint.

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Hasna Najeeb

from Kunnamkulam, Kerala

Feb 26, 2018

My daughter has ordered the palazzos..but now she doesn't like the product.she is interested to purchase the another product.so i dont want the palazzos.i want to cancel my order.if it has been delivered i dont have the cash to pay for it.please cancel my order before the delivery as fast as possible ..Tell me how to cancel the order ...

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LimeRoad Customer Care's response, Feb 27, 2018

Verified Support

Hi Hasna, kindly click here: http://bit.ly/2gADZWU and fill in your details, so that we can help you accordingly.

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I had ordered a green georgette printed saree but the money is not refunded to my bank account. This is the second time i am facing this problem. Either you return my money as soon as possible or i will take strict action against you.
Order id - [protected]
The cost of the saree is ₹1448
My money should be returned soon. I would not like to suffer anymore due to this.

Mar 30, 2018

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Feb 26, 2018

LimeRoad Customer Care's response Hi Omkar, please refer to the mail we've dropped on your registered email id regarding the said concern.

LimeRoad Complaints & Reviews

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LimeRoad reviews & complaints page 40

refund my money back

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changing of refund mode

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sir, i have not selected lr credits for refund, plz take my account details and send the refund amount to my account.

colour fading of shirt purchased-

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not good quality

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georgette dress

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wrong product received

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blue plimsolls casual shoe

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money did not refunded to bank account

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maroon viscose flared kurta

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shoos

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watch received with glass removed condition

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return the product as it not shown in the picture

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about refund mode

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weird product return procedure

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I'm complaining about my money left in account.

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my refund is not transferred in my personal account

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damaged saree received

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I had returned a black coloured printed saree and black and red faux georgette printed saree but the money has not been refunded

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i had returned a green georgette printed saree but the refund is not done in my bank account

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