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LimeRoad Complaints & Reviews

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Updated: Apr 24, 2024
Complaints 1210
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LimeRoad reviews & complaints page 44

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B
Brijesh Pomendkar
from Mumbai, Maharashtra
Oct 18, 2017
Resolved
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Address: 400054

I had purchased 1 half blue shirt, the quality which is shown on your site which was to good but which i had recd is totally to different from it.
The quality and colour is to poor as per the value of it and worst quality i had recd. Ever in my life. It s physically look like a t-shirt. I am totally disappointed of it. Kindly request you to please collect your product from my resident and refund the money back.
+1 photos
Dec 3, 2017
Complaint marked as Resolved 
LimeRoad customer support has been notified about the posted complaint.
Oct 19, 2017
maria shyla Dsouza's response
Plz cancell my order which has shipped third time.order no is [protected]
Verified Support
Oct 31, 2017
LimeRoad Customer Care's response
Hi Brijesh, please fill in your details here: http://bit.ly/2gADZWU and we’ll get in touch with you regarding the said concern.
sir faiber dinner set 32pc tast chhota h sir isse culler khubsurat tast bada chahiye
md ashraf raza's reply, Oct 19, 2017
sir faiber diner set 32pc tast chhota h sir isse kalar khubsurat tast bada chahiye
md ashraf raza's reply, Oct 19, 2017
sir tast chhuta h bada chahiye kalar khubsurat chaiye jo maine de kha wo nahi h
md ashraf raza's reply, Oct 19, 2017
or der no c0019774889s1 sir diner set jo order kya uska tast chhuta h bada chahiye kalar khubsurat chahiye
Sir I ordered cotton shirt which is shown on Facebook bud they delivered faulty materiel of cotton and size my order no. [protected]S1 price 549 please send me actual shirt which is advertising on facebook or return my money back
Hi.i had ordered on white cotton kurthi order no [protected]..I didnt like that product so I returned it but it has shipped once again so again I returned it now once it has shipped .I dont want that product I want to cacell it and I want refund for that.can plz help me.plz plz
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    S
    Sagar10520
    from Jamshedpur, Jharkhand
    Oct 17, 2017
    Resolved
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    Website: Limeroad

    I have ordered a pair of shoes but it is small in size. I have complained against the product because of its small size and quality. Product was not of good quality. Product is not like as shown at the time of shopping. Company has taken the product from my house but not returned my refund. Company is also not giving any response to my complain. I appeal to the company to please return my refund amount
    Oct 22, 2017
    Complaint marked as Resolved 
    Limeroad has exchanged my shoes. Thanku limeroad for its service.
    LimeRoad customer support has been notified about the posted complaint.
    Oct 17, 2017
    Updated by Sagar10520
    My order number is [protected]_1

    Oct 22, 2017
    Updated by Sagar10520
    Thanks limeroad i have got my refund
    Dear limeroad please send my refund in my account or in my lr credit.
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      K
      Karan Singh Rao
      from Lucknow, Uttar Pradesh
      Oct 16, 2017
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      Website: Limeroad

      I had ordered a shirt from limeroad order no - [protected] which i had returned the app didn't ask for the refund option and gave the money in limeroad credits.. I don't want my money to refunded in limeroad credits i want a refund in my bank account.. It is such a pathetic service which you provide neither was the quality of the item i ordered bearable nor is the service.. I want a refund as soon as possible otherwise i will be compelled to do some serious action against the app
      LimeRoad customer support has been notified about the posted complaint.
      Sir I purchased the shoes from ur company limeroad order no.coo19100574s1 you company given a wrong shoes..I need to return
      LimeRoad Customer Care's response, Oct 31, 2017
      Verified Support
      Please refer to the mail we've dropped on your registered email id regarding the said concern.
      Dear limeroad i was not satisfied with the product i purchased and i returned it, but i got LR Credits, pls do the needfull to get my money back as cash payment.
      Thanking you...
      LimeRoad Customer Care's response, Oct 31, 2017
      Verified Support
      Hi Aaron, please fill in your details here: http://bit.ly/2gADZWU and we’ll get in touch with you regarding the said concern.
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        S
        Sharon Mangaraj
        from Jayamkondacholapuram, Tamil Nadu
        Oct 13, 2017
        Resolved
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        Resolved

        I have oder a jegging and that i have done net banking. My balance cut but i can't able to see my product details. That time i haven't opened my account in limeroad please help me how can i get to know my product if they will not providing any details. And if they are not able to give my oder product then i want my refund money. As soon as possible please do it. And if the product is on the way then they should at least send message in my number.
        +1 photos
        Nov 16, 2017
        Complaint marked as Resolved 
        LimeRoad customer support has been notified about the posted complaint.
        Verified Support
        Oct 16, 2017
        LimeRoad Customer Care's response
        Hi Sharon, please fill in your details here: http://bit.ly/2gADZWU and we’ll get in touch with you regarding the said concern.
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          K
          Krishna Vinuthna
          from Hyderabad, Telangana
          Oct 13, 2017
          Resolved
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          Address: Hyderabad, Andhra Pradesh, 500038
          Website: limeroad

          Have received rs 399 as lr credit for my returned order but according to ur refund policy it is mention that those who pay by cod hve to provide their neft bank details within 7 days of refund for transfering the money to my bank acount... But my refund is received in lr credit... Plz cancel from my lr credit and transfer it to my bank acount... Atleast give a response from ur side so that i can provide u the required neft details...
          Nov 17, 2017
          Complaint marked as Resolved 
          LimeRoad customer support has been notified about the posted complaint.
          Verified Support
          Oct 16, 2017
          LimeRoad Customer Care's response
          Hi Krishna, please fill in your details here: http://bit.ly/2gADZWU, so that we can assist you accordingly.
          #[protected] is that product which I have returned on 26/09/17, it's price was ₹435 but I don't get back my money yet on my account. It's on LR credits but I want that money in my dabit card.

          complaining about lr credits - Comment #2885804 - Image #0
          LimeRoad Customer Care's response, Oct 31, 2017
          Verified Support
          Hi Tanaya, please refer to the mail we've dropped on your registered email id regarding the said concern.
          I placed return order for saree as I was not satisfied with the quality. They refund my money as lr credit but I don't want to place any other order on limeroad now. So please tell me the way so that I can transfer my money into my account.
          LimeRoad Customer Care's response, Oct 31, 2017
          Verified Support
          Hi Varun, please fill in your details here: http://bit.ly/2gADZWU and we’ll get in touch with you regarding the said concern.
          I have purchase the shirt limbroad for online sale.but after wash the shirt colour is spread.so kindly replace this shirt
          LimeRoad Customer Care's response, Oct 31, 2017
          Verified Support
          Hi Sandesh, please fill in your details here: http://bit.ly/2gADZWU and we’ll get in touch with you regarding the said concern.
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            R
            Rohini.vdya@ gmail.com
            from Nagpur, Maharashtra
            Oct 11, 2017
            Resolved
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            Resolved

            Address: Chandrapur, Maharashtra, 442401

            I want to return my order as i am not satisfied with order, when i login my id, my order is nt find there, how should i return my order. It is very disappointing that you are not satisfying your client. Y ou have send very dairy product like it was in use.
            You are taking price of the by offering bad quality.
            I can't trust on limeroad product again.
            You display something and send something else.
            Nov 17, 2017
            Complaint marked as Resolved 
            LimeRoad customer support has been notified about the posted complaint.
            Verified Support
            Oct 16, 2017
            LimeRoad Customer Care's response
            Hi Rohini, please fill in your details here: http://bit.ly/2gADZWU and we’ll get in touch with you regarding the said concern.
            I have received sms that money has been debited from my account. But from your end the transaction was not processed. So I paid but did not get the product.
            LimeRoad Customer Care's response, Oct 31, 2017
            Verified Support
            Hi Sharmila, please fill in your details here: http://bit.ly/2gADZWU and we’ll get in touch with you regarding the said concern.
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              P
              padiyar27
              from Kishangarh, Rajasthan
              Oct 10, 2017
              Resolved
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              I had bought a kurta and a handbag from limeroad. I was not happy with the material of the kurta and the handbag clips were found to be rusted when i opened the parcel. I have returned both of my orders back-[protected] and [protected]. This was on 26th september and 28th september 2017 respectively. I have lr credits balance of 1438 and 479 in my account. This is a very big amount and hence i want it to be transferred to my corporatrion bank account immediately. I had not selected any lr credit option while returning and have no interest in shopping further at limeroad because of all this issues
              I want the refund amount in my bank. The details had been sent during the return process. Also i would like to add that this is not the case in any other shopping site. They directly sent the refund back to the bank account. So i expect limeroad to do the same.
              Nov 18, 2017
              Complaint marked as Resolved 
              LimeRoad customer support has been notified about the posted complaint.
              Verified Support
              Oct 16, 2017
              LimeRoad Customer Care's response
              Hi, please be informed that the refund has already been initiated in your account on the 12th Oct'17. Further, the refund will reflect in your account on or before 24th Oct'17.
              I ordered Blue sip on casual shoes size 3 UK.But they send me UK4 but in the Tax Invoice sheet, it is written UK3.So i return it and today i had receive the same wrong size.What is this all about
              LimeRoad Customer Care's response, Oct 16, 2017
              Verified Support
              Hi Oznid, please fill in your details here: http://bit.ly/2gADZWU, so that we can help you accordingly.
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                P
                Panchali Borah
                from Barpeta Road, Assam
                Oct 10, 2017
                Resolved
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                Address: 784001
                Website: L

                I have returned a pair of kurta order no [protected] of amount 1048/-but still the refunded money is not reflected in my bank account. I have also complaint in lr toll free no.
                This was my first experience in lr but its service is not satisfactory. It's been already a month but not getng my refunded money back gives me a negative impression on lr.
                +1 photos
                Nov 18, 2017
                Complaint marked as Resolved 
                LimeRoad customer support has been notified about the posted complaint.
                Verified Support
                Oct 16, 2017
                LimeRoad Customer Care's response
                Hi Panchali, please be informed that the refund of Rs.1048 has already been initiated on the 19th Sep'17. We suggest you please check with your bank once.
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                  V
                  Varun19
                  from Noida, Uttar Pradesh
                  Oct 10, 2017
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                  Address: Allahabad, Uttar Pradesh, 211001
                  Website: www.limeroad.com

                  I placed and order for saree on limeroad but i was not satisfied with the quality. So that i placed return order and want my money into bank account. They return my account as lr credit into my limeroad account. But i want my money into my bank account not as lr credit. So please transfer my lr credit into my account.
                  I don't want to buy anything from limeroad now. If you want my bank details then i will send it.
                  LimeRoad customer support has been notified about the posted complaint.
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                    A
                    anud17
                    from Bengaluru, Karnataka
                    Oct 10, 2017
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                    Hi,

                    I placed an order on 2nd october 2017 order id #19090354. I did not recieve any call from the delivery person, but simply i got msg delivery failed & schedule another meeting. I sent another date to the respective mail id. But still when i track the item it says item returned.
                    I m not able to call any customer number, all are saying invalid numbers. Also thorugh mails i m not getting response.
                    Without the calling us how they can cacel the order. Also no one came at the address location.
                    I have already paid the money for item.
                    Kindly help.
                    LimeRoad customer support has been notified about the posted complaint.
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                      V
                      Varun19
                      from Noida, Uttar Pradesh
                      Oct 9, 2017
                      Resolved
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                      Address: Allahabad, Uttar Pradesh, 211001
                      Website: Limeroad.com

                      Placed an order for saree for my mother on limeroad but the quality of saree was very poor and my mother was not satisfied with the quality and as it was my first order on online shopping website, so i was totally surprised. Then i placed return order and want my money back and they refund the money as lr credit, i don't want to buy anything. Please tell me the way so that i can transfer my money into my bank account.
                      Please help to get my money other wise i am not going to buy any product from any online shopping website...
                      Nov 16, 2017
                      Complaint marked as Resolved 
                      LimeRoad customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 16, 2017
                      LimeRoad Customer Care's response
                      Hi Varun, please fill in your details here: http://bit.ly/2gADZWU and we’ll get in touch with you regarding the said concern.
                      I want my money this is very bad site for shopping never shopping onthis site again he do not give any other options to transfer money
                      LimeRoad Customer Care's response, Nov 24, 2017
                      Verified Support
                      Hi, kindly click here: http://bit.ly/2gADZWU and fill in your details, so that we can help you accordingly.
                      I have ordered a pant then I returned but my money was stocked LR credits... And I don't want to purchase anything in online I want my money back
                      LimeRoad Customer Care's response, Jun 11, 2018
                      Verified Support
                      Hi, kindly click here: http://bit.ly/2gADZWU and fill in your details, so that we can help you accordingly.
                      I have ordered cold shoulder strip top but it is too big for me n the quality is not good so i want to return the product and i want my refund into my bank account
                      LimeRoad Customer Care's response, Jun 12, 2019
                      Verified Support
                      We are so sorry. Please write to us at [email protected] with your Order ID so that we can immediately order a replacement with a similar product, or issue you a no-questions refund. You can also raise query(s) on the LimeRoad app(go to the left sidebar, click on 'My Orders/Help' and click on 'Need Help' against the order) - Team LimeRoad
                      i want my refund money to my account
                      Hi I am yogita pednekar . I want my amount Rs.871 to my bank account.
                      I had ordered a jumpsuit and i found the size big for me so i opted for an exchange and ordered a smaller size fir the product.. it showed that it will reach me by tomorrow i.e 27.04.21 and today is already 26.04.21 and they have not even shipped it .I needed it for an occasion and it would arrive late so it would be of no use to me so i had to cancel the order. When I cancelled the order i did not get any option to choose my refund in bank account or LR credits and it directly got credited in my LR credits.. This is not done .. I want my money back in my bank account..
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                        A
                        Arch Ana
                        from Dhupgari, West Bengal
                        Oct 7, 2017
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                        Address: East Sikkim, Sikkim
                        Website: Limeroad.com

                        Hlw its archana
                        I have ordered a smart denim skirt with tracking id[protected] and order no. [protected] and it reached me in 5 days but the problem is the skirt is over sized and i need to return it. While placing my order i didn't created any account on limeroad but my order was successfull and now when i need to return it there's no option. I mean the only way to return is first log in to the account but i don't have one. So what i m saying is if customer is not aware of this things then its really not fear.. You should have informed us about this..
                        But now i don't know much i just want to exchange my product.. Though the time for return policy is just 7 days, i have wasted my three days on searching over it that how to exchange without account, you have to consider me or else my faith on this site is so lost.. Seriously
                        LimeRoad customer support has been notified about the posted complaint.
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                          N
                          Nikasha Chaudhary
                          from Chandigarh, Chandigarh
                          Oct 6, 2017
                          Resolved
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                          Resolved

                          I ordered a pink cotton and black poly lace halter neck dress under order no. [protected] and returned it because of size problem. I chose the option to refund money in my bank but limeroad gave it as lr credits instead even when i didn't choose that option. I want my money back in my account as soon as possible. You are a fake site and the other reliable sites do nothing of this sort. If you do not give my money back then i'll surely tell my friends and suggest them not to use your site
                          Nov 16, 2017
                          Complaint marked as Resolved 
                          LimeRoad customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 16, 2017
                          LimeRoad Customer Care's response
                          Hi Nikasha, please be informed that the refund of Rs.594 has already been initiated and will reflect in your account within 7 working days.
                          The subscription doesn’t work at all. I keep getting the emails and messages again and again. I hate their products. Please ensure I am unsubscribed.

                          Whenever I click on unsubscription link, it says something is wrong and I am not subscribed. But I receive multiple emails every single day.

                          refund given as lr credits when the option for bank refund was selected - Comment #2877325 - Image #0
                          LimeRoad Customer Care's response, Oct 16, 2017
                          Verified Support
                          Hi, please fill in your details here: http://bit.ly/2gADZWU, so that we can do the needful. Nishita!
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                            M
                            Manashi Ghoshal
                            from Kolkata, West Bengal
                            Oct 3, 2017
                            Resolved
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                            Resolved

                            Address: 122002
                            Website: www.limeroad.com

                            This company is chitter company. Iam order a saree, this order is give me but that was very low materials. So i return this and want refund, given my account details. But limeroad not return my money and then this saree return my home again and again. More then 3 times this return my home. But do not send my money. Chitter company please take action asap.
                            Nov 4, 2017
                            Complaint marked as Resolved 
                            LimeRoad customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 04, 2017
                            LimeRoad Customer Care's response
                            Hi Manashi, please fill in your details here: http://bit.ly/2gADZWU and we’ll get in touch with you regarding the said concern at the earliest.
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                              M
                              Manasi Nair
                              from Delhi, Delhi
                              Sep 30, 2017
                              Resolved
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                              Resolved

                              I had returned my order on previous week to you and you had told me that the amount of the item will be credited to my lr account within 2 days. It's been a week and still no money has been credited. I want to order a new dress for that i need limeroad to credit my money to my lr account as soon as possible if not i will look forward to taking further action against limeroad and you are showing a very bad customer service
                              Nov 4, 2017
                              Complaint marked as Resolved 
                              LimeRoad customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 04, 2017
                              LimeRoad Customer Care's response
                              Hi Manasi, please fill in your details here: http://bit.ly/2gADZWU and we’ll get in touch with you regarding the said concern.
                              I dont know how..! But something went wrong and through my limeroad account there is a order for two tops which costs 450 rupees..! I came to know dese when I saw notifications in my mail..Please tell me how to cancell the order or else m not going to pay for it.. or u just cancell the order
                              Sir, I ordered a dress, order no. [protected], I got a message that delivery attempt failed, but I was very much available, and I did not receive any phone calls too. I am available at home always. Kindly send me the delivery again. Thank you.

                              black crepe belted dress - Comment #2877430 - Image #0
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                                L
                                Leena Koppula
                                from Vijayawada, Andhra Pradesh
                                Sep 30, 2017
                                Resolved
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                                Resolved

                                Address: Hyderabad, Andhra Pradesh, 500038

                                I had ordered pink glossy sandals and returned due to difference in size. Limeroad has converted to lr credits points. I kindly request the lr credits points to be transferred to my bank a/c instead of lr points. Really disappointed because i was asked to provide my details and instead of transferring to my bank a/c it was given to me by credit points which is not useful to me.
                                Nov 7, 2017
                                Complaint marked as Resolved 
                                LimeRoad customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 04, 2017
                                LimeRoad Customer Care's response
                                Hi Leena, please fill in your details here: http://bit.ly/2gADZWU and we’ll get in touch with you regarding the said concern.
                                Return item rs is tranfer as lr credit i want to tranfer it in bank account, how can i do it? Other company tranfer refund rs in bank why your company not? Plz refund it in my bank account.
                                Refund my rs in my bank account it is now as LR credit
                                It's almost 15 days gone...I still not get my refund back in my account...I will give 0 rating to your site...you can't make trouble to your customers...
                                LimeRoad Customer Care's response, Oct 16, 2017
                                Verified Support
                                Hi Shivani, please fill in your details here: http://bit.ly/2gADZWU and we’ll get in touch with you regarding the said concern.
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                                  niteshswami
                                  from Lucknow, Uttar Pradesh
                                  Sep 30, 2017
                                  Resolved
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                                  Resolved

                                  Address: Jaipur, Rajasthan, 302022

                                  I have purchased something on limeroad. And the product was not as per the quality promised... So i returned that product... So the money that i got as refund was as lcr credit... I don't want to shop anything on limeroad... This is not a genuine shopping site... So i want my money back in my bank account... All online shopping companies give that facility to get refund in bank account... So why limeroad not... This is cheating... It means once you buy something on limeroad and don't want to keep that product, then you have to buy something else whether you want or not... Limeroad will not provide your money back in your account... I don't know. I want my money back.
                                  Nov 4, 2017
                                  Complaint marked as Resolved 
                                  LimeRoad customer support has been notified about the posted complaint.
                                  Sep 25, 2017
                                  Mina Adhikary's response
                                  my refund money is not transfer in my account why
                                  Verified Support
                                  Oct 04, 2017
                                  LimeRoad Customer Care's response
                                  Hi Niteshswami, please fill in your details here: http://bit.ly/2gADZWU and we’ll get in touch with you regarding the said concern.
                                  Hello
                                  My order number is [protected]. Delivery date given by limeroad 23 September 2017 bt till today 25 th of September parcel is not delivered. I ask to customer care they are giving [censored] reasons. I want my parcel as early as possible. I very disappointed of this behavior.parcel reached pune 3 days before bt I didn't receive it.
                                  I did a ordered but matierial is not good so i returned it and apply refund policy time is over which i s metioned by lime road my money is not transfer in my account
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                                    niteshswami
                                    from Lucknow, Uttar Pradesh
                                    Sep 29, 2017
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                                    Address: Jaipur, Rajasthan, 302022

                                    My refund amount has been transferred to lr credit as refund mode. I had not selected this lr credit option, then why transfer my money here... Kindly take my personal account details and transfer money to my personal account... Other online shopping companies do offer this option then why not limeroad. I want all my money back in my bank account... I don't find any product on limeroad genuine...
                                    LimeRoad customer support has been notified about the posted complaint.
                                    Pls send me my lr credit in my bank account pls

                                    I want my money back in my account not as lcr credit - Comment #2869480 - Image #0
                                    LimeRoad Customer Care's response, Oct 4, 2017
                                    Verified Support
                                    Hi Anuj, please fill in your details here: http://bit.ly/2gADZWU and we’ll get in touch with you regarding the said concern.
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                                      nihal surlaker
                                      from Mumbai, Maharashtra
                                      Sep 28, 2017
                                      Resolved
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                                      I have got my refund in form of lr credits i want to transfer it to my bank account
                                      My email id is disha. [protected]@gmail.com
                                      Please transfer my credits to my account fast. I had returned my dress as it was not of the appropriate colour shown and the return amount is credited in form of lr credits. I want the amount to be transfered to my bank account as soon as possible
                                      Nov 7, 2017
                                      Complaint marked as Resolved 
                                      LimeRoad customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 04, 2017
                                      LimeRoad Customer Care's response
                                      Hi Nihal, please fill in your details here: http://bit.ly/2gADZWU and we’ll get in touch with you regarding the said concern. You may also write to us at [protected]@limeroad.com or call us on[protected]/[protected]. Our working hours are 10 am to 8 pm, 7 days a week.
                                      I ordered high slit black kurta (order no.[protected]) . But i don't like the product and i returned it. But how can i receive my refund amount.. please tell me the process. I order first time on limeroad . I reallyy like this app. But i want my refund amount.

                                      refund in form of lr credits - Comment #2869973 - Image #0
                                      LimeRoad Customer Care's response, Oct 16, 2017
                                      Verified Support
                                      Hi Samridhi, please be informed that the refund of Rs.499 has already been initiated in your LR Credits which you can use on your next order.
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                                        piya_b
                                        Sep 27, 2017
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                                        I have ordered a bean bag and requested to return it. And they did the same but instead of transferring the amount to my bank account, they have given option only for lr. You guys should take bank account details and transfer money to that.
                                        When you are allowing people to make an order online through bank accounts then why not returning to that.

                                        Also, wht if customer doesnt like the products? Even then they have to spend lr credits which are returned.

                                        I reuqest you to kindly transfer my money to my bank account.
                                        Order id:-[protected]
                                        LimeRoad customer support has been notified about the posted complaint.
                                        Oct 30, 2017
                                        Updated by piya_b
                                        Hi I havent recieved any update yet.
                                        I have returned a damaged products and that money has been refunded as credits but I didn't opt that . So please kindly refund my amount to my bank account and within how many days I can expect my refund
                                        LimeRoad Customer Care's response, Oct 4, 2017
                                        Verified Support
                                        Hi, please fill in your details here: http://bit.ly/2gADZWU and we’ll get in touch with you regarding the said concern.
                                        sir i have a query about online returning my item... i paid by cash o delivery but the company returned by lr credit but i want to send it to my bank account...

                                        I dont want to use any lr crefit i want to transferred my lr amount to my account why it is on lr credit... if i paid by cash than you can send it on a bank... plz sir send it to my account i dont want it on lr credit there is no use of lr credit for me...
                                        LimeRoad Customer Care's response, Apr 23, 2018
                                        Verified Support
                                        Hi Ashish, kindly click here: http://bit.ly/2gADZWU and fill in your details, so that we can help you accordingly.
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