LimeRoad Complaints & Reviews

Address: Gajapati, Odisha, 761200

Website: Lime road

Hi... Without my work in my account I found the one product was added in my orders on cash on delivery basis. Actually it's not my work... now I don't want that product to deliver to my home... I want cancellation for that product. I am not ready to pay for that... Please make sure that how to cancel the order in the app with steps...
Thanking you.

Aug 16, 2018

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Jul 16, 2018

LimeRoad Customer Care's response Hi, kindly click here: http://bit.ly/2gADZWU and fill in your details, so that we can help you accordingly. You may also write to us at [protected]@limeroad.com or call us on[protected]/[protected]. Our working hours are 10 am to 8 pm, 7 days a week.

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J

jack@1997

from Bengaluru, Karnataka

Jul 19, 2018

Dear Limeroad team
please cancel to my order my order no is.. Order #34804856

i want not intrasted this product so please cancel my order

Thanks & Regards..
Ashutosh kumar..

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Address: 122001

Website: www.limeroad.com

I got a call from [[protected]]. The guy said he was from limeroad. He said that i have won tata Indica worth Rs 6, 25, 000 and either i can take this car or the entire amount will be credited to my account. He mentioned all the details of my current order.

I understood that this was a fake call, but the main problem here is that he has all my address details and unaware what more details are available with him.

Why is Limeroad not taking action on how people are fetching customers information from their database.

I had checked on true caller as well. The guy was from Bihar.

This is completely unsafe for customers like us, as personal informations are fetched by adhoc people.
Limeroad may loose customer base as such incidents will refrain people from actually shop from their website on the cost of meddlesome of personal information.

Aug 16, 2018

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Jul 16, 2018

LimeRoad Customer Care's response Hi Debashree, we are extremely sorry to hear about the events that have transpired. We strongly condemn such activity, we regularly warn and advice our customers to stay secure and not fall prey to such scams. Please note that we do not at any time ask our customers to make any payments outside the website under any circumstances.

Further, please rest assured that we are taking requisite steps to address this issue and are amidst initiating appropriate civil/criminal action against such miscreants and fraudsters. As of now, we would like to assure you that the calls that were received by you are not from any Limeroad employee and that we are taking the necessary steps required to address this situation.

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Address: 638052

I received call today saying through limeroad online shopping I won lucky draw as Tata safari car.. if you want we will provide you the car by paying 45k tax or if you want money we will give by 15k tax after I pay..

The person said he called from kollkatta from number [protected].

I responded like I will get back to you later and I tired reaching limeroad customer care and its not reachable.. so register here to confirm on this.

I feel this is a completely fake call..

Aug 24, 2018

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Jul 24, 2018

LimeRoad Customer Care's response Hi Padmaja,
Limeroad never contacts its customers via any unsolicited phone call or email asking for money or any type of personal information. Limeroad does not ask any customer to deposit any type of funds to the individual or open accounts for/in the name of individuals. All transactions on Limeroad.com are made via a secured server only AFTER an order has been placed or confirmed by a customer on the website/telephonically. We urge all customers to remain alert and not fall prey to frauds or scams perpetrated by individuals who impersonate to be employees of Limeroad.com.

We also wish to bring to the notice of all concerned that such calls are made with the intention of committing fraud and illegally obtaining confidential information and/or money from people. In case you receive any kind of offers, prizes or requests for personal information via telephone/ e-mail, purporting to be from Limeroad, you are advised to call the customer care at [protected]@limeroad.com or call us on[protected]/[protected] to confirm before responding.

We shall not accept any liability towards the representation made in any fraudulent communication or its consequences and such fraudulent communication shall not be treated as any kind of offer or representation by Limeroad.

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Address: 3215

I had ordered a mustered color top from limeroad.
The quality of the product is not good as shown in the website, so I returned the order. The quality of the product is too poor. The order number is #[protected].
But the amount was refunded to Lr credits though the option wasn't selected.
Please transfer the amount to my bank account as early as possible.

Aug 9, 2018

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Jul 09, 2018

LimeRoad Customer Care's response Hi Snehiti, we are sorry for the inconvenience caused. Please refer to the mail we have dropped on your registered email id regarding the same.

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Address: East Siang, Arunachal Pradesh

I'm not satisfied with the product i received. I have ordered yellow kurti but colour of the fabric is too dull. It is not as shown in the picture. The fabric used also seems very hard, not skin friendly. The size of the kurti is bigger than expected. Very disappointed with it. Hence want to return the product. This is all i have to say about this product. If you want to register my complain i thankful to you. If you want me to write page long details then i'm done with you. My worst experience of online shopping with you.

Aug 6, 2018

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Jul 06, 2018

LimeRoad Customer Care's response Hi Riken, we are sorry for the inconvenience. Please fill in your details here: http://bit.ly/2gADZWU and we’ll get in touch with you regarding the said concern. You may also write to us at [protected]@limeroad.com or call us on[protected]/[protected]. Our working hours are 10 am to 8 pm, 7 days a week.

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Address: Pune, Maharashtra, 411046

I purchased online two cotton kurtas from limeroad, but it found that after washing color is washed off and literally water was dark in color. I complained to customer care of limeroad but representative said it is not in our policy to return it back, exchange or refund the money after first wash, how i will come to know color quality before wash?
Very low quality cloth and color is faded, cant wear this second time, just wastage of money.

+2 photos

Aug 6, 2018

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Jul 06, 2018

LimeRoad Customer Care's response Hi Aveen, we are sorry for the inconvenience caused to you. Kindly click here: http://bit.ly/2gADZWU and fill in your details, so that we can help you accordingly. You may also write to us at [protected]@limeroad.com or call us on[protected]/[protected]. Our working hours are 10 am to 8 pm, 7 days a week.

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Address: Karbi Anglong, Assam, 782480

I am a frequent user of limeroad and i love to shop on limeroad. But i am facing a problem now a days because i have canceled a product and the order no of the product is ([protected]) but for the same product they called so many times from different number ([protected]/[protected]/[protected] etc.) they used abusive words too. If limeroad gives this type of service i will never order any single product from the limeroad. I hope you will take a strict action againts those people who are doing all this things.

Aug 2, 2018

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Jul 02, 2018

LimeRoad Customer Care's response Hi Aditi, we’re so sorry to know that you had an unsatisfactory experience. Please be assured that our team will get in touch with you regarding the same asap.

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C

chitrita das

from Kandi, West Bengal

Jul 6, 2018

My sister had ordered it my his own choice but my father didn't like those dresses so i wnat to cancel the order. i apologies for this. i would like to get cancellation as soon as possible.
Thank you.

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S

ShruthiHD

from Bengaluru, Karnataka

Jul 10, 2018

This is second time I have been cheated by limeroad. After returning the kurta, I haven't received my money back to my account. I am going to take serious action on this and will definitely spread the feedback to all my friends and colleagues.

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LimeRoad Customer Care's response, Jul 16, 2018

Verified Support

Hi Shruthi, we are sorry for the inconvenience. Kindly click here: http://bit.ly/2gADZWU and fill in your details, so that we can help you accordingly.

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Website: www.limeroad.com

I got this call from [protected]. The guy said he was from limeroad. He said that i have won tata safari worth rs 1400000 and either i can take this car or the entire amount will be credited to my account. He mentioned all the details of my current order to sound believable.

I was too doubtful. I asked to give him a call back after sometime.in a meanwhile, i checked google and found such calls are frequent with other online portals sites. And those guys use the same car's name (Not very smart). Also, there is no mention of any lucky draw on limeroad.

Checked true caller as well. The guy was from ranchi as he said and when i verified, there is no limeroad office in ranchi. This may be the doing of one of their delivery boys.

Immediately blocked him. But i was not expecting this from limeroad. There should be some stringent measures in place to avoid this. Limeroad has earned quite a good name but such calls can put anyone in doubt.

Aug 2, 2018

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Jul 02, 2018

LimeRoad Customer Care's response Hi Namrata,
Limeroad never contacts its customers via any unsolicited phone call or email asking for money or any type of personal information. Limeroad does not ask any customer to deposit any type of funds to the individual or open accounts for/in the name of individuals. All transactions on Limeroad.com are made via a secured server only AFTER an order has been placed or confirmed by a customer on the website/telephonically. We urge all customers to remain alert and not fall prey to frauds or scams perpetrated by individuals who impersonate to be employees of Limeroad.com.

We also wish to bring to the notice of all concerned that such calls are made with the intention of committing fraud and illegally obtaining confidential information and/or money from people. In case you receive any kind of offers, prizes or requests for personal information via telephone/ e-mail, purporting to be from Limeroad, you are advised to call the customer care at [protected]@limeroad.com or call us on[protected]/[protected] to confirm before responding.

We shall not accept any liability towards the representation made in any fraudulent communication or its consequences and such fraudulent communication shall not be treated as any kind of offer or representation by Limeroad.

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D

D fun vfhyijcdhjkl

from Punalur, Kerala

Jun 29, 2018

How can I change my shipping address

Reply

LimeRoad Customer Care's response, Jul 2, 2018

Verified Support

Hi, please fill in your details here: http://bit.ly/2gADZWU, so that we can assist you. You may also write to us at [email protected] or call us on 0124-6683700/0124-4420900. Our working hours are 10 am to 8 pm, 7 days a week.

G

Gungun Saini

from Udaipur, Rajasthan

Jul 5, 2018

T shirt size long other size (l) change (m)

fake lucky draw calls offering tata safari - Comment #3147117 - Image #0

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D

Disha Manjunath

from Bengaluru, Karnataka

Jul 5, 2018

Sir as I had not logged in to the limeroad account while ordering the product, now I am not able to see the product in cart.
Please tell me the details if this is the case

Reply

D

Debashree Das

from Pune, Maharashtra

Jul 10, 2018

I got a call from [[protected]]. The guy said he was from limeroad. He said that i have won tata Indica worth Rs 6, 25, 000 and either i can take this car or the entire amount will be credited to my account. He mentioned all the details of my current order.

I understood that this was a fake call, but the main problem here is that he has all my address details and unaware what more details are available with him.

Why is Limeroad not taking action on how people are fetching customers information from their database.

I had checked on true caller as well. The guy was from Bihar.

This is completely unsafe for customers like us, as personal informations are fetched by adhoc people.
Limeroad may loose customer base as such incidents will refrain people from actually shop from their website on the cost of meddlesome of personal information.

Reply

LimeRoad Customer Care's response, Jul 16, 2018

Verified Support

Hi Debashree, we are extremely sorry to hear about the events that have transpired. We strongly condemn such activity, we regularly warn and advice our customers to stay secure and not fall prey to such scams. Please note that we do not at any time ask our customers to make any payments outside the website under any circumstances.

Further, please rest assured that we are taking requisite steps to address this issue and are amidst initiating appropriate civil/criminal action against such miscreants and fraudsters. As of now, we would like to assure you that the calls that were received by you are not from any Limeroad employee and that we are taking the necessary steps required to address this situation.

P

piyusha amte

Oct 11, 2020

I got a call from a guy claiming he is from Limeroad and said that I've received a Car as a gift from my previous order. I knew it's a fraud yet i asked for details, he sent me link, I entered my number and all my details were available over there...my address, my number, product details.
What kind of privacy do Limeroad maintains? All my details was with this unknow person and this does not end here...Same guy again calls me a day after and asked ME TO BE HIS GIRLFRIEND, I ignored it and blocked his number yet I got the call again from a different number and THAT GUY LITERALLY GAVE ME RAPE THREATS. I've filed the complaint.
I request Limeroad to please give attention to this issue! This is not done at any cost, customer privacy must be your main preference!
- Piyusha Amte

Reply

LimeRoad Customer Care's response, Oct 16, 2020

Verified Support

Dear Customer,

Please beware of fraudulent callers posing as representatives from our company, because your privacy and security is our priority. Please write to us at [email protected] about any such cases, and we will undertake a complete investigation followed by strict actions against the parties involved. Stay safe.

Best Regards
Team LimeRoad

R

Rk02007

from DELHI, Delhi

Dec 9, 2021

One more thread has been received by me today. My question is how come they have all our details. If you are pretending that they might be some courier guy but still how he would have each and every detail of ours.
There are some security and privacy issue in the system or it is intentionally doing keeping fraud in mind. The system are not safe at all. I would urge you to keep this investigated at very high priority as selling or sharing customer information is absolutely punishable offence. Will surely knock the Court to pull you all in.

Reply

R

Rk02007

from DELHI, Delhi

Dec 9, 2021

One more thread has been received by me today. My question is how come they have all our details. If you are pretending that they might be some courier guy but still how he would have each and every detail of ours.
There are some security and privacy issue in the system or it is intentionally doing keeping fraud in mind. The system are not safe at all. I would urge you to keep this investigated at very high priority as selling or sharing customer information is absolutely punishable offence. Will surely knock the Court to pull you all in.

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Address: Tiruvannamalai, Tamil Nadu, Vmp

Your are the lucky so your lr credit 200 added purchase and enjoy in your side message in my mobile so credit in my
Lr credit account in 200 so lr account to my personal account but i am not in purchased so that is 200 money also send in my personal account
I am very useful for this money so your side please support for lr credit to my personal account thanks

Jul 26, 2018

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Jun 25, 2018

LimeRoad Customer Care's response Hi, kindly click here: http://bit.ly/2gADZWU and fill in your details, so that we can help you accordingly. You may also write to us at [protected]@limeroad.com or call us on[protected]/[protected]. Our working hours are 10 am to 8 pm, 7 days a week.

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Address: Tiruvannamalai, Tamil Nadu, Vmp

I am lucky in .Two weak before my account to your account get in 200 rs only
Then your side me for your action in one week later
Again me complaint for me then I has been received in 200 amount in my personal account I don't got it money so please return my amount in
in LR credit account 200 rs so pls change in my LR credit to my personal account

Jul 26, 2018

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Jun 25, 2018

LimeRoad Customer Care's response Hi, kindly click here: http://bit.ly/2gADZWU and fill in your details, so that we can help you accordingly. You may also write to us at [protected]@limeroad.com or call us on[protected]/[protected]. Our working hours are 10 am to 8 pm, 7 days a week.

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K

Kalyani naik

from Ernakulam, Kerala

Jun 26, 2018

Please provide an to cancel our orders

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LimeRoad Customer Care's response, Jun 28, 2018

Verified Support

Hi, kindly click here: http://bit.ly/2gADZWU and fill in your details, so that we can help you accordingly.

K

Kolluru Mani Raja

from Aurangabad, Maharashtra

Jun 27, 2018

Faltu vala road

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Website: www.limeroad.com

Dear sir
I had placed a order for casual shirt of amount rs.1122 on limeroad having order i'd [protected] on 2.6.18 and received the same order on 9th june 18 and after opening the package it was found that the shirt was completely damaged so i had complained to limeroad for return and refund request but regret after repeated complaints the pick up of the damaged product has not done and customer support of limeroad assure me repeatedly with several dates of pick up but finally i had lost rs.1122 so requesting to provide refund of rs.1122 without any further delay.

Jul 21, 2018

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Jun 15, 2018

Updated by Laxmi Patra1986 Mobile No.[protected]

Verified Support

Jun 20, 2018

LimeRoad Customer Care's response Hi Laxmi, we'd like to inform you that the refund of Rs.1122 has already been initiated on the 18th June'18. Further, the refund will reflect in your account within 7 working days.

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J

Joseph Kujur

from Mumbai, Maharashtra

Jun 26, 2018

I want to return a product as the quality is really bad.It was completely different from what was shown online.I want to return the product my order no is [protected] I want to return it as soon as possible . When im trying to click on return it doesnt proceed further . it stays on the same page

Reply

LimeRoad Customer Care's response, Jun 28, 2018

Verified Support

Hi Joseph, please be informed that the refund of Rs.1119 has already been initiated in your account. For immediate assistance please feel free to write to us at [email protected] or call us on 0124-6683700/0124-4420900. Our working hours are 10am to 8pm, 7 days a week.

K

Keerthanav4796

from Bengaluru, Karnataka

Jun 27, 2018

Hi... Without my Knowledge In my account Today I found one nevy blue cotton embroidered top was placed in my order on cash on delivery basis. Now I want to cancel that product. I am not ready to pay for that.So please kindly cancel my order as soon as possible.My order number is [protected].

Reply

LimeRoad Customer Care's response, Jun 28, 2018

Verified Support

Hi, please be informed that the captioned order has already been cancelled.

A

Anisha_here

from Thiruvaiyaru, Tamil Nadu

Jun 27, 2018

I have the refund amount in my lr credit... please tell me the procedure to convert it to my bank accouny

Reply

LimeRoad Customer Care's response, Jun 28, 2018

Verified Support

Hi Anisha, kindly click here: http://bit.ly/2gADZWU and fill in your details, so that we can help you accordingly.

P

Priyanka puvvala

from Vijayawada, Andhra Pradesh

Jul 2, 2018

I have placed wrong order of two palazzo pants by mistake on cash on delivery.I want to cancel my order as I don't want to pay for them..Please tell me what to do?

Reply

LimeRoad Customer Care's response, Jul 6, 2018

Verified Support

Hi Priyanka, kindly click here: http://bit.ly/2gADZWU and fill in your details, so that we can help you accordingly.

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Address: Gurgaon, Haryana, 110078

Website: www.limeroad.com

Hi, i bought 4 jegging from limeroad.com website on 25/05/2018 and i returned all products with all new tags and brand level with absolutely same packing by 30/05/2018. The pick up guy who came checked and then picked up all products. Now out of 2335/- inr they just refunded 1094/- inr and not refunding my hard earned money for 1241/- inr. They called me and raised their voice and said i sent different product but when pickup guy came he checked product then only he would pick up right? They are just holding my money with them and they have taken back my products too. It seems like a fraud company as my friend also faced same issue. They eaten my money. Please help me and help with my amount of 1241 to refund. My order number is #[protected] for black cotton jegging and one more jegging.

LimeRoad customer support has been notified about the posted complaint.

Jun 13, 2018

Updated by Shristysaxenapp This is the image of black cotton jegging which Limeroad pickup guy picked up from my place. Now just because they want to eat customer money they are making excuses and keeping my money with them. I emailed Suchi, who is the owner but she is also least concerned. Suchi don't know what kind of business she is doing

Jul 08, 2018

Updated by Shristysaxenapp I want my refund of pending amount else i have to file case and will report same to media ..this is disgusting

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A

Arunavardhan

from Hyderabad, Telangana

Jun 22, 2018

Hi,

I wanted to cancel my order and I dont want to make calls to anyone . Please cancel my order from here. Order #[protected].

You have to provide ome button to cancel order . Why should we call to cancell. Tgis sia totally annoying :(

Reply

LimeRoad Customer Care's response, Jun 25, 2018

Verified Support

Hi Aruna, please be informed that the captioned order has already been returned to our warehouse.

G

G. Bharathi reddy

from Mirialguda, Telangana

Jun 26, 2018

Plz send my product or else send my money back
I have already informed you but u r not responding to me why u people so careless this is very bad. Send my product or else money refund to me

Reply

LimeRoad Customer Care's response, Jun 28, 2018

Verified Support

Hi Bharathi, please fill in your details here: http://bit.ly/2gADZWU and we’ll get in touch with you regarding the said concern. You may also write to us at [email protected] or call us on 0124-6683700/0124-4420900. Our working hours are 10 am to 8 pm, 7 days a week.

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Address: Kamrup Metropolitan, Assam

I want to return my product multi coloured crepe regular top with order no. C[protected]s3 as the size was smaller than i expected.. Hence i want to return it in appropriate timing.. Waiting for your positive response i am residing in guwahati.. The material was okay but d size was too much of a problem for me.. The fabric was okay.. So please respond to me at the earliest

Jul 15, 2018

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Jun 14, 2018

LimeRoad Customer Care's response Hi, we have already dropped a mail on your registered email id regarding the said concern. Kindly refer to the same.

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J

JyOti JaSsy

from Mohali, Punjab

Jun 14, 2018

Hey i m jyoti n i have order a red top but want to return due to change of mind...so please cancel my order ...i m not ready to pay for it ...my order ni is [protected]

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LimeRoad Customer Care's response, Jun 20, 2018

Verified Support

Hi Jyoti, please be informed that the captioned order has already been returned to our warehouse.

J

Jagdish Badgujar

from Nagpur, Maharashtra

Jun 18, 2018

I return my order on lr and I got my refund in lr credits
Kindly i request to sir/madam that
I want my refund(amount) in my bank accounts

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LimeRoad Customer Care's response, Jun 20, 2018

Verified Support

Hi Jagdish, please fill in your details here: http://bit.ly/2gADZWU and we’ll get in touch with you regarding the said concern.

N

neetakotian

from Pune, Maharashtra

Jun 18, 2018

Please arranfe pickup /return product - id [protected]

Reply

neetakotian's reply, Jun 11, 2018

Thanks for delivery of my product ordered -ID no-0032473233
Due to bad quality i need to return it .Please arrange for pickup an
return my amount paid to my bank account No-
Bank-IDBI Bank.
A/c-0087104000353342
IFSC_IBKL0000087

LimeRoad Customer Care's response, Jun 20, 2018

Verified Support

Hi Neeta, please be informed that you have already used the amount of 360 Lr Credits on your recent order #0033266283. Further, we request please do not share your bank details on the public platform.

C

Chong Haokip

from Silchar, Assam

Jun 22, 2018

I want to return my order no C[protected]S3 multi coloured crepe regular top..it was smaller than i expected so kindly return my delivered product. thank you
Iam staying in Guwahati

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LimeRoad Customer Care's response, Jun 25, 2018

Verified Support

Hi Chong, we'd like to inform you that you have already raised the replacement request for the captioned order. Further, the replacement order has already been shipped and will be delivered to you on or before 2nd July'18.

L

Lucky reddy

from Mirialguda, Telangana

Jun 27, 2018

I haven't received a message of product bcz of incomplete address but I didn't get any call also for asking address even much delivers happen on same address OK but I want now product should be return plz. otherwise money should be refunded

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LimeRoad Customer Care's response, Jul 2, 2018

Verified Support

Hi Lucky, kindly click here: http://bit.ly/2gADZWU and fill in your details, so that we can help you accordingly.

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Address: Raigad, Maharashtra, 402309

Hi sir
The shirt i ordered was size 2xl and the product i got is large it is not fitting properly i want to return this order and want 2xl size same shirt back order no. C[protected]s1. Product name blue rayon checkered shirt style code dws347bpi
Abe[protected] pls send a delivery boy to take a parcel. And i want to request limeroad not to give wrong size pls sir i want return my parcel.

Jul 15, 2018

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Jun 13, 2018

Updated by Bajarang Arjugade Hi sir
The shirt which I ordered is not been fitted to me i want return my parcel..as soon as possible.

Verified Support

Jun 14, 2018

LimeRoad Customer Care's response Hi, please refer to the mail we have dropped on your registered email id regarding the said concern. For immediate assistance please feel free to write to us at [protected]@limeroad.com or call us on[protected]/[protected]. Our working hours are 10am to 8pm, 7 days a week.

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H

Hindu123

from Delhi, Delhi

Jun 15, 2018

I am perchase allen solly t shirt at the payment time my amount is reduct and order not confirm .
Kindly refund my amount

shirt not fitted properly - Comment #3129949 - Image #0

Reply

LimeRoad Customer Care's response, Jun 20, 2018

Verified Support

Hi, we'd like to inform you that the above-shared transaction does not belong to LimeRoad. You may also write to us at [email protected] or call us at 0124-6683700/0124-4420900. Our working hours are 10 am to 8 pm, 7 days a week.

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I want to return my order. I have ordered small size tapperd pant but it's not done perfect to me. I tried to return by company's return policy but when i tried to return they showed my email id is invalid but it is not. I brought that order through this email id only. My order no is [protected]... I want to return it as soon as possible plz help on this matter.

My email id.
[protected]@gmail.com

Jul 15, 2018

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Jun 14, 2018

LimeRoad Customer Care's response Hi Reshki, please refer to the mail we have dropped on your registered email id regarding the said concern.

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N

Nishchitha Rao

from Hyderabad, Telangana

Jun 18, 2018

It's nearly 2 weeks after returning the product and I haven't received my Refund amount yet.Calling Customer care is just pointless.

Reply

LimeRoad Customer Care's response, Jun 20, 2018

Verified Support

Hi Nishchitha, please fill in your details here: http://bit.ly/2gADZWU and we’ll get in touch with you regarding the said concern.

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Address: Mumbai City, Maharashtra

Hi, i purchased green cotton tant saree, and proceed for its returned as item was not like as expected. But i still not received my refund for the same. M checking refund status for it but it showing as below

Refund amount: ₹1315.0
Refund mode: neft transfer
Refund status: refund failed
Refund date: 11/06/2018

Please let me know for the same.

Jul 15, 2018

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Jun 14, 2018

LimeRoad Customer Care's response Hi Vishakha, kindly click here: http://bit.ly/2gADZWU and fill in your details, so that we can help you accordingly. For immediate assistance please feel free to write to us at [protected]@limeroad.com or call us on[protected]/[protected]. Our working hours are 10am to 8pm, 7 days a week.

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D

Durga Kathirkamam

from Chennai, Tamil Nadu

Jun 13, 2018

With reference to my order number [protected] reverse pick up done on 18.05.2018.but still refund not received. Request immediate refund

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LimeRoad Customer Care's response, Jun 14, 2018

Verified Support

Hi Durga, as informed on call that the refund has already been initiated from our end and will reflect in your account within 7 working days.

J

Jyoti Chourasiya

from Kolkata, West Bengal

Jun 14, 2018

I want to change a top nd even I have done the necessary return system also but instead of getting refund back they have again sent the top back nd now they r not taking it under refund system and even after the delivery I haven't got an delivered msg of the product also really dispointed plz help

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LimeRoad Customer Care's response, Jun 20, 2018

Verified Support

Hi Jyoti, kindly click here: http://bit.ly/2gADZWU and fill in your details, so that we can help you accordingly. You may also write to us at [email protected] or call us on 0124-6683700/0124-4420900. Our working hours are 10 am to 8 pm, 7 days a week.

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Address: Gurgaon, Haryana, 122001

Website: Limeroad.com

I had bought a maroon party wear dress but got a black dress instead, asked for replacement. After 4-5 days still when I did not receive any update on it I called customer care and they said for status warehouse person will call back, firstly they kept dropping mail that they are not able to reach me and finally when I received the call they said that they have sent the right garment and if I disagree then they will have to investigate, now why the hell if I had received the right garment I would replace it and now the scene is neither I have the maroon gown nor the black one and they are not refunding my amount saying they cannot till the investigation is complete. And warehouse people are not giving me call back since then and customer care people keep fooling me around scheduling call every day. Heck of a company. I need my money back. Please do the needful and escalate the issue.

Jul 15, 2018

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Jun 14, 2018

LimeRoad Customer Care's response Hi Anjana, we are sorry for the inconvenience caused. Kindly click here: http://bit.ly/2gADZWU and fill in your details, so that we can help you accordingly.

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Address: Gurgaon, Haryana, 122003

Hi team,

I placed an order 3 days back, i want to return 2 pieces out of 5 ordered, for the reason the stuff is very rough. Not able to place return request for one of them, forcibly i had to choose exchange option when i actually want to return it because of stuff. Tried reaching customer care, which only gives a busy tone throughout the day. Need urgent help in resolving and getting the amount credited to my account.
My order no is #[protected], monita jain

Jul 15, 2018

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Jun 14, 2018

LimeRoad Customer Care's response Hi Monita, please be informed that the replacement products have already been shipped and will be delivered within 5 working days. For immediate assistance please feel free to write to us at [protected]@limeroad.com or call us on[protected]/[protected]. Our working hours are 10am to 8pm, 7 days a week.

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khan shah

from Kolkata, West Bengal

Jun 12, 2018

Hello limeroad i order saree but material was not so good so i return the item..but my refund is in LR credits. i want my refund on my bank account not my LR Credits.. so plz tell me how can i get my refund on my bank account...

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LimeRoad Customer Care's response, Jun 14, 2018

Verified Support

Hi, kindly click here: http://bit.ly/2gADZWU and fill in your details, so that we can help you accordingly.

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Order no#[protected].. Return id#1.. Created on[protected]. My refund amount has been transferred to lr credit as refund mode. I had not selected this lr credit option, then why transfer my money here... Kindly take my personal account details and transfer money to my personal account... Other online shopping companies do offer this option then why not limeroad.

Jul 15, 2018

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Jun 11, 2018

Updated by Inayat Brar Please let me know how Can I give my bank details or else I can order some new dress right now.

Verified Support

Jun 14, 2018

LimeRoad Customer Care's response Hi, please refer to the mail we have dropped on your registered email id regarding the same.

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Address: Ernakulam, Kerala, 686662

I ordered skyblue coloured denim jeans of size 36 worth RS. 1058/- last week and got delivered it on last saturday(3/6/18) with code [protected]...tracking[protected]. When I wear it I found it as larger in size. So I want to return the 36 size jeans for an exchange of 34 size jeans of same brand. Please do the needful.If you can't exchange, return the payment amount to my account.

Jul 8, 2018

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Jun 07, 2018

LimeRoad Customer Care's response Hi Simi, we'd like to inform you that we have raised the replacement request for the captioned order in 34 Size. Further, the usual pickup time is 3 working days. You may also write to us at [protected]@limeroad.com or call us on[protected]/[protected]. Our working hours are 10 am to 8 pm, 7 days a week.

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M

Martin Chacko

from Jaipur, Rajasthan

Jun 11, 2018

Dear limeroad please send my refund amount at my bank account..I don't need your lr credits

martin chacko
[protected]

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LimeRoad Customer Care's response, Jun 14, 2018

Verified Support

Hi Martin, please be informed that the refund of Rs.1215 has already been initiated in your bank account. We suggest you please check with your bank once.

S

Simi S

from Paravur, Kerala

Jun 12, 2018

Laat week I bought 36 size ladies jeans Invoice No(S)8091, Order no. [protected] dated 28/05/18. I received my order on 02/06/18. But it is large in size. I need 34 size. So please help me to exchange my order

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LimeRoad Customer Care's response, Jun 14, 2018

Verified Support

Hi Simi, we have already replied to your email. Kindly refer to the same.

V

vardhan subramaniam

Jun 13, 2018

Hi. On June 1st I placed an ordered on your website for 4020 Rs. Order ID is #[protected]. The money is debited but order is not placed. Please refund my money back to my account. My bank is IDBI bank account, Salem Branch, Tamil Nadu. Please call on [protected] for further information.

Thank you

Regards
Prabhu

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LimeRoad Customer Care's response, Jun 14, 2018

Verified Support

Hi Prabhu, Please be informed that the above-shared order number is incorrect. Further, we are unable to fetch your order details from the above-mentioned phone number. Kindly click here: http://bit.ly/2gADZWU and fill in your details, so that we can help you accordingly.
You may also write to us at [email protected] or call us on 0124-6683700/0124-4420900. Our working hours are 10 am to 8 pm, 7 days a week.

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